Skip to main content
Share Your Experience: Take the 2024 Developer Survey

Questions tagged [error-page]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
2 votes
2 answers
41 views

CIVICRMSEPA Error sepasettings.tpl not found after new installation

I have reinstalled Civicrm and the extension Civicrmsepa. When calling the Civicrm settings I get an error message that the sepasettings.tpl is not found. Now I can't do chmod on the data & uoload ...
Guenter 's user avatar
0 votes
0 answers
31 views

After upgrade mailing and system status is blank (angular error)

I've just upgraded civicrm to 5.68.0. everything seems to be working as expected, except that the "System Status" page and creating new mailing. Both pages are empty and throw angluar error ...
vitius's user avatar
  • 53
0 votes
0 answers
33 views

Civicrm Version Upgrade 5.64.4 Error Message

I recently did an upgrade for my civicrm site to 5.64.4. However I have been facing this error when I am trying to click a contact. There is more details to the error here: Could someone help me ...
Cas's user avatar
  • 73
1 vote
1 answer
42 views

Joomla - Admin login fails to work after latest CiviCRM update

I have just upgraded CiviCRM to v5.65.1 in my Joomla site (v4.3.4). Now, since that update I can no longer login to my admin backend - I get the following error displayed: 0 Class "Civi\Core\...
Chris Jones's user avatar
1 vote
1 answer
59 views

Error 500 when adding or modifying membership

When manually adding without recording a membership payment or modifying a membership I am getting an an error 500. Renewing with payment from front-end and manually adding a membership when recording ...
Joe989898's user avatar
0 votes
0 answers
36 views

Datatables Warning in Find and Merge Page

This issue is similar to this one. The only difference is that we are on CiviCRM 5.22.1. Problem The following error pops-up when use the 'Find and Merge Duplicate Contacts' page (civicrm/contact/...
Rupert Raphael Amodia's user avatar
5 votes
1 answer
456 views

Error: Failed to find key by ID or tag message

I recently upgraded to 5.39.0 on WP 5.8. When clicking continue from an event registration form at the Confirm Your Registration Information stage, I consistently get the sent to the url suffix https:/...
Tim's user avatar
  • 171
1 vote
1 answer
146 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
Akshay Kamble's user avatar
2 votes
1 answer
142 views

How to redirect user when a civicrm error message shows up?

Often I see in the drupal log that some people try to access invalid URLs. By default civi shows a message like this $Fatal Error Details = Array ( [message] => We can't load the requested web ...
Tapash's user avatar
  • 3,004
0 votes
0 answers
45 views

Profile form submit error page displays duplicate data entry fields

I’ve used a profile on a Wordpress page on our website to gather constituent demographic info, with required fields set at the profile level. If you’re on this page as a visitor to the website and ...
Ruth D's user avatar
  • 241
1 vote
0 answers
108 views

Class 'CachedCiviContainer' not found in Civi\Core\Container loadContainer()

I am using CiviCRM 5.9 and Drupal 7.56 hosted in the pantheon server. Yesterday, suddenly my site went down. I have checked with drupal error log, it is showing php error : Class '...
sharaths's user avatar
  • 111
3 votes
2 answers
104 views

I get a WSOD when I use the search function on CiviCRM

CiviCRM was working fine until I downloaded an extension called CiviRules. I looked into the API for field UFMatch, clicked around in there, and pressed execute (got no warning that it was going to ...
Janine's user avatar
  • 31
1 vote
1 answer
42 views

How do I stop Civicrm front end pages throwing a fatal error?

On upgrading joomla to 3.8, access to civicrm front end pages (eg event listing)results in no response ie white screen. Currently running Civcrm 5.6.1. The error does not occur if I log in to the ...
John A's user avatar
  • 41
2 votes
1 answer
95 views

DB Error - Events Dashboard

I'm working on a new install. The Events/Dashboard menu choice generates a screen with the following error: Sorry, due to an error, we are unable to fulfill your request at the moment. You may want ...
Kenneth Baumann's user avatar
2 votes
1 answer
110 views

HTTP Error 500 during search request - CiviCRM 5.1.1

I have a new installed CiviCRM 5.1.1 property on my server. My current system configuration is: Wordpress 4.9.6 The problem: I importet a few contacts but I realized that besides using the search ...
Ben's user avatar
  • 23
0 votes
1 answer
78 views

404 Not Found Error when running reports

We moved our WordPress site from one cPanel account to another whilst changing domains. Everything in CiviCRM seemed to be working OK. But we've just hit a problem. I can go to Reports -> Contact ...
SandyM's user avatar
  • 111
2 votes
1 answer
55 views

Bad redirection after registration for free event

I struggle a lot with this issue, and couldn't find anything to help me so I hope here could: I did set up an event, with different fees, and one of them is free. When people check not free, ...
INTA's user avatar
  • 21
2 votes
2 answers
104 views

Http 500 Page not Found error when plugin clicked on backend - Wp-engine

I recently moved from linod sever to Wp-Engine server. I did the migration but Civicrm plugin wont work. I see it in the sidebar but when I click on it to access it I get a Http 500 page not found ...
Matthew Plamp's user avatar
1 vote
4 answers
1k views

After upgrade, System Status page is empty, but issues display in popup

I've just upgraded from 4.4 to 4.7.20. Everything seems to be working as expected, except that the "System Status" page is empty. Just blank where there should be the "CiviCRM System Status" widget. ...
minbori's user avatar
  • 551
3 votes
1 answer
310 views

How can I customize the "Fatal Error" screen?

I would like to change the language on the "Fatal Error" screen that users occasionally encounter by adding some text specific to my organization. How can I do this?
Sean's user avatar
  • 3,168
2 votes
1 answer
550 views

How can I automatically redirect anonymous users to a login page?

I'm using WordPress. I'm setting up various directory pages for registered users at URLs like mysite.org/directory. If a user is not logged in and navigates to that address they'll get: This message ...
Tomulent's user avatar
  • 355
2 votes
2 answers
177 views

Staging Site: staging.site.com/civicrm 404 WordPress

All paths seem to be set up correctly, I've gone through Pointing to /civicrm breaks Wordpress site, 404 HTTP response and the forum link posted on there but with no success So for example staging....
Chris's user avatar
  • 31
1 vote
2 answers
108 views

Error message given after membership confirmation screen

Hello more established users of Civi. I am currently having this happen after a member signs up for a membership. I am very new to Civi and work at a small nonprofit (ie: we have no I.T. Dept). ...
New2Civi's user avatar
0 votes
1 answer
81 views

Network Error and DB Error on contact subtype with custom fields

I'm helping a group set up an install (Civi 4.7.12, which has been upgraded from earlier 4.7.x versions a few times) on a dev site and I've added a set of custom fields for a contact sub-type. I added ...
Laryn's user avatar
  • 8,268
2 votes
0 answers
85 views

Joomla CiviCRM 4.7.6 : Error Messages html displayed as text

Why do all error messages display as text? For example, even the demo at http://joomla.demo.civicrm.org/index.php?option=com_civicrm&task=civicrm/petition/sign&sid=1&reset=1 displays the ...
Curtis Holzschuh's user avatar
1 vote
1 answer
66 views

SOLVED - CiviCRM Cron Configuration on Drupal 7 throws unable to find key error with duplicate root folder in error message

I tried to find the answer here, in the old forum, and many searches on the Googoracle to avail. Here is my problem The requested page "/cm_starterkit_moderate-7.x-2.0-beta7/cm_starterkit_moderate-7....
Rod W's user avatar
  • 93
2 votes
1 answer
158 views

DB Upgrade Fails when creating Getting Started Dashlet

CiviCRM 4.6.11 to 4.7.1 Update Joomla 3.4.8 Error page during DB upgrade utility: [Error: Add Getting Started dashlet] Error Field Error Value Type DB_Error Code -3 Message DB Error: constraint ...
Barbara Forbes-Lyons's user avatar
0 votes
1 answer
73 views

Renew Link showing - The page you requested is currently unavailable

The affected renewing members are getting "Sorry but we are not able to provide this at the moment. The page you requested is currently unavailable. Return to home page." When attempting to click ...
Tiffany Carra's user avatar
1 vote
1 answer
49 views

"DB Error: Syntax error" - after using false "find and merge duplicate" rule

I've tested the following steps on the CiviCRM Demo... ...I've mistakenly filled in no fields and that's the message I've got, after I've used the rule. So, if I cannot delete or edit the rule, how ...
user2097's user avatar
1 vote
2 answers
92 views

CiviCRM 4.6.8 compatible with Wordpress 4.3?

CiviCRM 4.6.8 Wordpress 4.3 MySQL Apache/2.2.22 (Debian) Datenbank-Client Version: libmysql - 5.5.44 I've imported contacts, added new contacts, without any problem. Then I've added a rule for ...
yvose's user avatar
  • 11
2 votes
3 answers
335 views

Expected one Contact but found 25

I'm getting quite a few (30+ on a mailing to ~1,500 subscribers) errors like the following each time we sent out a mass email. I'm running CiviCRM 4.6.8 and Drupal 7.3.9, but have been seeing these ...
BBC's user avatar
  • 55
0 votes
1 answer
710 views

Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame

When a user tries to create a new membership from the front end we are getting this: DB Error: already exists Return to home page. Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity ...
Tiffany Carra's user avatar
0 votes
2 answers
539 views

502 Bad Gateway Error

I am getting a 502 when I try to access CiviCRM from my site. Is the server down? What does this mean and how can it be corrected?
Donnell Reed's user avatar
2 votes
1 answer
48 views

How can I find the code that produces a certain error message (e.g. "Sorry, can not load CMS user account.")

When confirming donation I'm receiving the following error message "Sorry, can not load CMS user account." How can I track down which file this message is generated in? Other details: I'm working ...
mike_kc's user avatar
  • 539
1 vote
2 answers
142 views

what is giving the error sites/default/modules does not exist

I have a configuration problem somewhere. My logs give a lot of this: File does not exist: /var/www/drupal-7.34/sites/default/modules. The site has modules located in /var/www/drupal-7.34/sites/all/...
bob bowen's user avatar
5 votes
3 answers
473 views

How can I set up the default CiviCRM error page/message inside the site template?

On occasion, CiviCRM produces an error page like this (for example, when someone tries to visit a contribution page that has since been disabled): How can I make sure that this shows up in the site's ...
Laryn's user avatar
  • 8,268