Questions tagged [error]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
1
vote
0answers
10 views

Weird error 500

I'm new to CiviCRM, so please bear with me. I inherited a functioning site with a CiviCRM install (on Wordpress) that was working properly. They asked me to change the domain in use, and after I ...
0
votes
1answer
24 views

How to repair DB tables after faulty past upgrade?

System: WordPress 5.2.5, CiviCRM 5.21.1, PHP 7.2.18 Background: At some point in a previous upgrade - I suspect from 5.19.x - my database tables haven't updated properly. This resulted in my ...
1
vote
1answer
194 views

Why is my Menu and dashboards not working on clean installation on Wordpress?

I have installed Civicrm 5.4 on a new Wordpress installation, I ran through the setup with one issue of a dashboard contact ID and have gone through the Configuration Checklist, but after that my ...
1
vote
2answers
102 views

Your database settings don't appear to be correct. All green, but still error!

trying to install CiviCRM with Wordpress and I get the red DB error BUT all the line items are green. Any suggestions? Thanks! WP: 4.9.10 CiviCRM: 4.7.30 Wordpress Mysql: 5.7 on Azure Added ...
0
votes
0answers
13 views

Error when reinstalling CDN tax receipt extension

I was having some trouble with the CDN tax receipt extension, so I uninstalled the extension. When I tried to reinstall, I got this error message: Sorry but we are not able to provide this at the ...
0
votes
1answer
58 views

404 Not Found Error when running reports

We moved our WordPress site from one cPanel account to another whilst changing domains. Everything in CiviCRM seemed to be working OK. But we've just hit a problem. I can go to Reports -> Contact ...
1
vote
1answer
76 views

Civicrm local db error

My Specs I migrated a production Drupal 7/Civicrm 7.x-4.7.9 site to my local machine. For my stack, I am running MAMP and PHP 5.6.32, the production server is on PHP 5.6.33 I downloaded all files,...
2
votes
1answer
49 views

can't edit Contact Details for records with a custom subtype (Error: One or more contact subtypes have been de-selected from the list …")

I first posted this issue under another question (after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)) thinking two separate issues were related. ...
1
vote
0answers
14 views

Errors in link ReCaptcha and Extension Directory

In version 5.19.3 and in the demo.civicrm.org are errors in links. Administer > System Settings > Misc, the first link reCaptcha is with additional quotes around target. The link is working but ...
1
vote
2answers
17 views

SMTP error 501 when extension Transactional Mail - Bounce and Tracking Handler is enabled

I use CiviCRM (v5.20.0 on PHP 7.3.11 in Joomla) to send scheduled reminders for membership expiration. The mails are sent via SMTP. This works okay when i send a reminder to my own account so i expect ...
0
votes
0answers
35 views

failed to open stream error while installing

I am trying to install CiviCRM as a wordpress plugin. I am using the GoDaddy wordpress dashboard to do this. I am getting this error (which is just the first error in a list of several that are ...
2
votes
1answer
43 views

CiviCRM_API3_Exception: “API error: DB Error: already exists”

CiviCRM_API3_Exception: "DB Error: constraint violation" I have fixed these problem by updating one by one from 5.14.1 to 5.19.1 but now I have got new problem :) In the new version I cant ...
2
votes
0answers
33 views

Could not find value for CT fatal error

I am seeing a fatal could not find value for 'ct' error when some of my users try to save a new contact. The associated error log is the following: [debug] $backTrace = #0 /var/www/html/clcnsw/sites/...
17
votes
1answer
2k views

How do I debug CiviCRM when I hit a blank page / white screen / fatal error?

CiviCRM is showing a blank page (aka white screen of death or WSoD) when I expect to see some output. How can I debug CiviCRM when there is no error message visible on screen? This includes when the ...
2
votes
0answers
27 views

when using the button “edit” the already registered email-adresses disappear except for the primary email-adress

when using the button "edit" the already registered email-adresses disappear except for the primary email-adress --> answer to Erik Hommel: We are currently using 5.15.1 screen shot before we ...
2
votes
2answers
77 views

Non-admin user can't reserve survey respondents without getting error “Missing Interviewer contact.”

WordPress 4.9.10 CiviCRM 4.7.29 When I'm logged into CiviCRM as an admin, the process of reserving respondents for a survey works fine. However, if I'm logged in with a WP "Contributor" role (which ...
2
votes
1answer
23 views

Unserialize error when viewing a contact

I think this has something to do with a bad database table although I'm not sure how I would go about finding out where or how it happened so any advice would be greatly appreciated! I have seen ...
1
vote
0answers
14 views

civivolunteer error creating event volunteer opportunities through event tab

After creating an event and clicking on the volunteers tab to create a volunteer project, I try to add the volunteer opportunities on the same screen. However I don't get the popup and I get these ...
0
votes
0answers
7 views

CiviVolunteer references nonexistant file spinnerDefault.png

WordPress 5.2.4 CiviCRM 4.7.31 CiviVolunteer 4.7.31-2.3.1 When I go to CiviVolunteer and edit a project, it takes multiple seconds to load all the fields, which is OK. However I notice a page error ...
0
votes
1answer
32 views

New fields failed to get created properly, resulting in DB errors

In adding new custom fields to an existing set, things recently went wrong. New entries were added in the civicrm_custom_field table, but the corresponding columns were not added to that field set's ...
2
votes
1answer
247 views

Fatal error: Class 'Symfony\Component\DependencyInjection\ContainerBuilder' not found

On a 100% fresh Drupal 7.56/CiviCRM 4.7.22 install, after entering all the db info in the CiviCRM installer and clicking "Check Requirements and Install CiviCRM", I get the following error: Fatal ...
2
votes
2answers
52 views

I get a WSOD when I use the search function on CiviCRM

CiviCRM was working fine until I downloaded an extension called CiviRules. I looked into the API for field UFMatch, clicked around in there, and pressed execute (got no warning that it was going to ...
2
votes
2answers
31 views

CSS and JS Files aren't loaded - CiviCRM 5.18.2 & WordPress 5.2.2

Fresh install of CiviCRM on a WordPress multisite yet no interface loads on the status page - seems that all the assets throw a 404 error causing this. Tried updating from 5.18.1 to 5.18.2 but no ...
0
votes
1answer
17 views

Event registration form loses 'id' url param and then throws an exception

I am running CiviCRM 5.10.0 on Drupal, and I see the following scenario happening, very consistently: go to one of my event registration forms: https://www.terranova.tamera.org/de/civicrm/event/...
1
vote
1answer
43 views

Error in WordPress affecting site editing

When I try to edit pages in my WordPress site, I get a message on the editing page: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. The ...
1
vote
1answer
23 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
1
vote
0answers
28 views

Error on CiviCRM Activation. Can't Install CiviCRM

I’m trying to install a new copy of CiviCRM for Wordpress on Plesk Onyx. I get the following error when I try to activate CiviCRM after uploading the files to my server: Warning: require_once(CRM/...
2
votes
1answer
34 views

Geocoder error in log but no geocoder configured or wanted

CiviCRM 4.7.31 WordPress 5.2.2 I get this error in the log file but don't have any geocoding provider selected (nor wanted) in Settings -> Mapping and Geocoding Providers. I think this is happening ...
2
votes
1answer
58 views

CiviCRM on Azure Not Finding the Server

I am trying to install CiviCRM on Azure using the Wordpress for Linux web app and it appears CiviCRM is failing to find the MYSQL server. I've checked many times to see if the database information, ...
0
votes
0answers
27 views

Network Error Unable to reach the server when trying to expand search

using Civi 5.14 on WordPress 5.2 We are getting a Network Error Unable to reach the server error when attempting to go to page 2 of a search list. I have read the other posts and checked what they ...
2
votes
2answers
129 views

Database error when using CiviCRM admin UI: “Row size too large”

I'm helping on a site that is on a different server than usual and see this error regularly in the back end when trying to complete various tasks (e.g. clear caches, run database updates, etc.) [...
1
vote
1answer
31 views

CiviMail “View in Browser” Link Error

I am on civi 5.14.2 drupal 7.x flexmailer & mosaico 2.x installed. It used to be working so far and all of a sudden it stopped working!! This email was sent using "traditional" link. Any idea what ...
1
vote
0answers
14 views

Tyring to install civicrm-5.15.1 on Joomla 3.9.9 Stable - “Installation error com_civicrm/admin/configure.php on line 115”

sorry for my approximate English. civicrm-5.15.1-joomla Joomla! 3.9.9 Stable Unfortunately the installation ends with the following error message. Fatal error : require_once(): Failed opening ...
2
votes
1answer
115 views

Cannot upload image on mosaico template

The issue occurs when attempting to upload an image in the template builder. We receive the message "Unexpected upload error (Service unavailable (with message))". It also writes to the Drupal log: ...
1
vote
1answer
27 views

Cannot install iATS extension

What am I doing wrong? Keep receiving an error message whenever I try to install iATS extension. Can anyone suggest please? Thanks https://pastebin.com/4BkQErA8 Backtrace: > [info] $...
0
votes
0answers
26 views

403 error when accessing or exporting CiviMail open reports

Running CiviCRM 5.13.5 on Drupal 7.67. I have all admin permissions, and all permissions relating to CiviReport. Trying to run reports on CiviMail to export as CSV everyone who opened a particular ...
1
vote
1answer
69 views

Network Error on Contact Search Results page change

To replicate, search all contacts, try to scroll to page 2 "Network Error Unable to reach the server. Please refresh this page in your browser and try again." Reported by 2 clients, able to replicate....
2
votes
1answer
46 views

“Network Error Unable to reach the server” only doing certain actions

we have a CiviCRM installation under WordPress 4.9.10 and 2 MySQL db: one for Wordpress and one for CiviCRM. Actually we imported and start to manage more than 5000 contacts. Everything operate as ...
1
vote
1answer
25 views

Email When Scheduled Job Fails

When any scheduled job fails or throws an error is there a way to have it send out an email to me? I was thinking drupal rules but wondering if there is an easier way to do this.
1
vote
1answer
50 views

Database Syntax Error when attempting upgrade

I have a website that is on Drupal 7 and I am attempting to upgrade the version of Civi from 5.10 to 5.13 but when I attempt to upgrade it, I'm receiving the following error: Database Error Code: ...
3
votes
1answer
40 views

CiviCRM Status/Connection Show 404 Not Found

Site running on PHP 7.2.18, FPM applicated server by nginx. I have been having an issue with my Status & Connections page loading, i can't seem to figure it out. My Error Logs show the ...
1
vote
1answer
99 views

CiviCRM for Outlook - Invalid Credentials

I set everything up for the civicrm for outlook extension according to these instructions http://www.vedaconsulting.co.uk/outlookforcivicrm-release. I am using the api extension to generate the api ...
1
vote
1answer
24 views

Error viewing/editing/deleting contributions, error log included

Recently did an upgrade to all parts of our Civi install. Our build is run fully on a local machine (localhost) on an XAMPP stack, now updated to drupal 7 and latest production CivCRM version. I'm ...
1
vote
2answers
28 views

Manage Tags is loading a blank page

When a staff or admin goes to manage tags, the page doesn't seem to load anything. I have checked in Drupal permissions that both admins and staff have permissions to administer tags and tag sets (in ...
0
votes
0answers
20 views

PHP Notices from cron jobs

I get recurring messages from my cronjobs (I presume) that indicates PHP Notices of various kinds. Here are a few PHP Notice: Undefined offset: 3 in .../administrator/components/com_civicrm/...
2
votes
0answers
32 views

How to fix a bug in Event Registration: Data Does not change in checkout after using go back button?

I created an online registration form in CiviCRM installed in WordPress. Everything functions well, except if Im not logged in and use the go back button and change some data in most of the time the ...
0
votes
1answer
33 views

Searches generate error 'CiviCRM_API3_Exception: “Constructor failed”'

Either toolbar searches or advanced searches on Joomla/Civi latest version generate the following error (with full debugging/backtrace on - and reformatting to make more legible, the actual error ...
2
votes
1answer
55 views

Error: more than 'max_user_connections' active connections

Several times a day on our Civi site (CiviCRM 5.11.0 with Drupal 7.64) we are experiencing the following error: PDOException: SQLSTATE[HY000] [1203] User xxx already has more than '...
1
vote
2answers
64 views

How to troubleshoot “Expected one CustomField but found 0” error?

When I try to open Contacts of some Smart Groups, CiviCRM gives me error: Expected one CustomField but found 0 All parent Smart Groups that include faulty Smart Groups are also rendering the same ...
0
votes
1answer
23 views

Malformed response error (and solution)

I was getting a "Maformed Response" error when doing a few things this week. I saw it from the admin page when adding a new contact and when merging duplicate contacts. Other users saw it when making ...