Questions tagged [error]

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3
votes
2answers
187 views

DB Error: unknown error - [debug_info] => INSERT INTO civicrm_contact

it's fresh install of CiviCrm into my Joomla, run with UniserverZ (assume all Apps are in latest version) When I clicked CiviCRM, in Components, there was a DB Error: unknown error In the joomla/...
0
votes
1answer
52 views

Reports will no longer generate pdfs:Shows HTTP 500 error

Recently we have been getting an error when attempting to generate pdfs. The only change of note has been that our server just upgraded to FreeBSD 10. When the process is run I get a HTTP 500 error. I ...
2
votes
1answer
31 views

Undefined index: params in CRM_Event_BAO_Event::buildCustomProfile() - CiviEvent

I just came across this error (that I'd just like to clean up) after cancelling my PayPal transaction and returning to my site: Undefined index: params in CRM_Event_BAO_Event::buildCustomProfile() ...
1
vote
2answers
730 views

Joomla installation error: Please enter a package folder. Unable to find install package

When I tried installing by uploading the package file, nothing happened. Then I tried exactly as the installation guide says for Joomla and I get this error: Please enter a package folder. Unable to ...
0
votes
1answer
58 views

404 Not Found Error when running reports

We moved our WordPress site from one cPanel account to another whilst changing domains. Everything in CiviCRM seemed to be working OK. But we've just hit a problem. I can go to Reports -> Contact ...
3
votes
1answer
296 views

timestamp mismatch

I have a host running in a different time-zone from where I am operation and unless I set the website time zone to the hosting time zone I get the following error in CiviCRM: Timestamps reported by ...
2
votes
1answer
114 views

Payment Processor Error - Can't find valid value for PP

I just installed Drupal 7 and CiviCRM 4.7.30 from the CiviCRM install package. The install worked just fine, but now that I'm trying to 'configure' CiviCRM I've run into errors when setting up Payment ...
1
vote
2answers
968 views

Database Error Code: Access denied for user 'civi'@'localhost' (using password: YES), 1045

I encounter a really weird issue. I'm moving my CiviCRM install from an Ubuntu 14.04 server to an Ubuntu 16.04 server. Mysql is now 5.7.21. CiviCRM version is the latest 4.7.30 The default SQL mode ...
2
votes
1answer
51 views

can't edit Contact Details for records with a custom subtype (Error: One or more contact subtypes have been de-selected from the list …")

I first posted this issue under another question (after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)) thinking two separate issues were related. ...
1
vote
1answer
70 views

after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)

I've just updated a Joomla 2.5.28 site from an older version of CiviCRM (4.4) to the latest 4.7.29. Now I can't edit any of the fields under the "Contact Details" pane for existing records. There ...
0
votes
1answer
34 views

API creation: my action is not found (only on Linux server)

Using civix I create an extension containing a new API (WD2.importdata). As result I obtained the file: ..ext\org.civicrmitalia.washdog\api\v3\WD2\ImportData.php containing the following 2 functions:...
1
vote
3answers
57 views

How can I identify DB error?

Suddenly an error appeared out of nowhere when managing groups. "Count data for smart groups is not currently calculated. You may click Update >Smart Groups to generate it. Be aware this can cause ...
1
vote
4answers
397 views

Can I create triggers in the database?

We are trying to setup CiviCRM in Wordpress. Our Database is on GoDaddy, but we are running into a problem: "Could not create a database trigger." The Database Settings appear to be correct. Any ...
1
vote
1answer
71 views

CiviCRM/Drupal site constantly logging user out

Drupal 7.56 and CiviCRM 4.7.27 I have a site that uses very few add-ons (Views and Chaos tools in Drupal, API csv import in CiviCRM), and a few word replacements with the Grant module. Otherwise, it'...
0
votes
1answer
153 views

I need help finding an error in my installation

I am mostly finished with moving our website from a Joomla installation to a Wordpress installation. I have been having problems getting the dashboard on CiviCRM to show, but I can access specific ...
1
vote
2answers
38 views

Errors only randomly on admin pages

I'm getting randomly the errors below when I go to an admin page. They don't always happen. Any idea what this is? Warning: Invalid argument supplied for foreach() in /home/sporti62/public_html/wp-...
1
vote
1answer
79 views

Transferring Data Out of CiviCRM

Some time ago we transferred data from CiviCRM to a different CRM (YourMembership). However, it has become apparent that we have not collected all of the data. We have the web version CiviCRM 4.6.21. ...
1
vote
1answer
62 views

Strange Civi errors when editing contacts

When editing contacts in Civicrm i've been receiving one of two errors, I'm worried these are going to cause further issues down the line. -An error with no error message: BACKTRACE #0 /var/www/...
1
vote
2answers
104 views

Reccuring Notice in Civicrm

I am getting this recurring error in CiviCRM when I do various task, is this something I should be worried about? Notice: Undefined index: path in CRM_Core_BAO_Navigation::getMenuName() (line ...
0
votes
2answers
94 views

error http 500 when clicking Contribute button

I am on Civi 4.7.27 and wordpress 4.9 Our organization has been using civi for the last 6 months without any real problems. A couple weeks ago we upgraded to the latest version of civi. Today I ...
0
votes
0answers
19 views

Correcting some values during import

I imported certain contact records. Somehow Civicrm filled the country field with country data of its choice for certain records. Now I would like to edit those records. I have exported the records ...
0
votes
0answers
175 views

Invalid value for field(s) : field ID after moving the installation

I copied my CiviCRM installation into another machine. I imported all my old data successfully. I am able to see the old data in matching fields including data in custom fields. I tried importing new ...
1
vote
0answers
98 views

Cron error with Joomla 3.8.1 and civiCRM 4.7.25

I've found a cron error's in my Joomla 3.8.1 and CiviCRM 4.7.25 installation. When i try to run my cron I see this error: "PHP Notice: Constant JROUTER_MODE_RAW already defined in /Volumes/web/...
2
votes
1answer
39 views

CiviCRM birthday error PHP

Since I've updated my installation of Drupal - CiviCRM to version 4.7.27 we got some errors. If we edit or add a user we can't select the birthday for the user. Like you see on the screenshots, we get ...
1
vote
2answers
28 views

Manage Tags is loading a blank page

When a staff or admin goes to manage tags, the page doesn't seem to load anything. I have checked in Drupal permissions that both admins and staff have permissions to administer tags and tag sets (in ...
0
votes
3answers
77 views

Trying to send my first e-newsletter with the Mosaico system

Trying to send my first e-newsletter with the Mosaico system. However, when I try to submit my mailing I get an error message (see attached) despite the fact I've put an unsubscribe token in the ...
1
vote
1answer
147 views

CiviCRM cron user rejected after update to 4.7.27

I've got a puzzle. After updating to CiviCRM 4.7.27 (from 4.7.23) on WordPress, suddenly the civicrm cron jobs stopped being run. With some digging, I found that the credentials for the user I had set ...
0
votes
1answer
35 views

Allow multiple registrations from the same email address requires a profile of type 'Individual'

Long time ago, we had created event and template for event. We give permission to user to register multiple participant with same email address. Now we have problem with a lot of question link to ...
1
vote
1answer
164 views

Why am I getting 'DB Error: no such field' when editing a report?

I just upgraded to 4.7.27 under Drupal 7. Now, when I try to edit a report, I get 'DB Error: no such field' when trying to save the report. Changes are not saved. Here is the backtrace: #0 /home/...
0
votes
1answer
72 views

CiviCRM 4.7.25 - No such field - unknown column a.weight in field list on Activity

Upgraded a few days ago, everything seems fine. Just word that there are some issues registering new participants/payments, the UI "hangs" on submitting the form, but still records the participation. ...
0
votes
0answers
22 views

Can't view contacts group page DataTables warning due to an sql syntax error

On viewing my contacts group page I am getting an error. The mysql audit log shows that the failing query is: CREATE TEMPORARY TABLE civicrm_temp_group_contact_cache397 (SELECT 25 AS ...
0
votes
1answer
57 views

Why do I get security warning & how to remove?

User just got 3 security warnings about access to sites/default/files/civicrm/custom & sites/default/files/civicrm/upload & sites/default/files/civicrm/ConfigAndLog. I changed the access of ...
4
votes
2answers
57 views

How do I get the genuine error message

I am trying to reinstall the volunteers extension and am getting an error that isn't clear. Is this my version of PHP or missing PEAR packages that is causing the lack of clarity? Use of undefined ...
1
vote
1answer
501 views

Any way to avoid “deprecated function” messages in the Drupal dblog?

I am getting a LOT of entries in the Drupal dblog (watchdog) about a deprecated PHP function, as described here - Debug PseudoConstant I'm trying to debug a different issue and the presence of these ...
3
votes
1answer
242 views

What to do about “Operation failed: Update Indices DB Error: unknown error Debug” after upgrading to 4.7.25

This is related to a question I posted yesterday (How does one delete "key indices"?), which was considered a duplicate of another question (Performance Warning: Missing Indices. Mismatched ...
0
votes
2answers
245 views

installation canary Error Message upon installation

Can someone help me figure out what is going wrong? thanks]1 update: this is what it says inside the php file manager: public_html/democratizetheentperprise/wp-content/plugins/civicrm/civicrm/civi/...
2
votes
1answer
33 views

Custom fields for individual using tab with table causes 404 not found for popup

just recently started with CiviCRM 4.7.23 and Wordpress 4.8.2 and most everything seems to work the way that we are needing it to. However, tried creating some custom fields for individuals to capture ...
1
vote
0answers
61 views

CiviCRM won't load at all, shows “DB error: unknown error”

CiviCRM suddenly stopped loading. I am running CiviCRM version 4.5.5 on Drupal version 7.4.4. As far as I know, no changes were made to CiviCRM or Drupal, but obviously something happened. The ...
2
votes
1answer
58 views

Call to undefined function mysql_error() when install extension CiviHR for CiviCRM

I'm using Joomla 3.7.5 and CiviCRM version 4.7.12. I access to "CiviCRM » Administer » System settings » Extensions » Add new" to install CiviHR extension but CiviHR not in the native list. So I do it ...
1
vote
1answer
147 views

Unable to enable CiviCase - Definer v Invoker problem maybe

Drupal 7, Civi 4.7.24 *******Updated at bottom********* I am unable to enable CiviCase. All other civi components are enabled. I was running 4.7.21 and attempted to enable it and got the following ...
4
votes
1answer
377 views

Status Error and blank status page

On our CiviCRM deployment, running 4.7.23, it says System Status: Error in the footer. When clicking the System Status: Error link, I get a blank page with the following console errors (url redacted): ...
3
votes
2answers
94 views

Email Outgoing Configuration - Failed to connect to the SMTP server

We are having trouble with setting up our SMTP server. We have confirmed that the username, password, and port are correct but still get the following message:
1
vote
0answers
73 views

“could not find valid value for id” on wordpress 4.8.1

On my civievent, people get the error message " could not find valid value for id" on wordpress 4.8.1
3
votes
2answers
392 views

Uncaught ReferenceError: CRM is not defined when trying to access mail templates

When I try to create and new, or edit an existing, message template in 'Mailings' > 'Messsage Templates' I end up at a completely unstyled page. When I look at the console I see the following error: ...
3
votes
3answers
1k views

Manage Groups - 'Invalid JSON response' error

Environment: CiviCRM 4.7.21 on Drupal 7.x on LAMP stack Error Message: DataTables warning: table id=DataTables_Table_0 - Invalid JSON response. For more information about this error, please see http:...
3
votes
1answer
58 views

How can I customize the “Fatal Error” screen?

I would like to change the language on the "Fatal Error" screen that users occasionally encounter by adding some text specific to my organization. How can I do this?
5
votes
2answers
166 views

CiviCRM (on WordPress) runs too slow to be useful

Just installed WordPress and then CiviCRM on my Hostmonster.com hosted website. CiviCRM runs too slow to be useful. Is there w way to make it run without 1-2 minutes for each option selected, with ...
1
vote
2answers
111 views

Extension download error

I am trying to install CiviVolunteer. When I go to extensions I get two errors: "The CiviCRM public extensions directory at could not be contacted - please check your webserver can make external HTTP ...
2
votes
1answer
251 views

Fatal error: Class 'Symfony\Component\DependencyInjection\ContainerBuilder' not found

On a 100% fresh Drupal 7.56/CiviCRM 4.7.22 install, after entering all the db info in the CiviCRM installer and clicking "Check Requirements and Install CiviCRM", I get the following error: Fatal ...
1
vote
1answer
249 views

Cloning a site in WPEngine

I'm running CiviCRM on WPEngine. It works real fast and seems to be working well otherwise. No error logs occur on production side. The staging environment does not work, I get a 500 error when I try ...

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