Questions tagged [failure]

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1 answer
39 views

Civicrm upgrade fails to update the database

I've run into an odd CiviCRM upgrade problem and am looking for leads on what to try. Civi 5.61.3 is running within Wordpress 6.2.x, PHP 7.4, mysql 5.7.41 I want to move it to the latest editions of ...
0 votes
1 answer
82 views

CiviMail : SPF REcord/SPAM issue

I am trying to configure/use civimail. When I send an email from CivCRM, it goes directly to the spam foler of the recipent. Looking at the mail header, I see Received-SPF: Fail (protection.outlook....
2 votes
1 answer
83 views

Fetch Bounces Failure, Error message: Unknown api version

For some reason, the fetch bounce api method is unrecognized (Fetch Bounces Finished execution of Fetch Bounces with result: Failure, Error message: Unknown api version). not sure if related to ...
1 vote
1 answer
99 views

Mailing never starts - is this a bug?

Group emails from one of my CiviCRM installations are not being delivered (ever), which has caused some embarrassment. Messages can be composed as usual, but are never scheduled and there's no "...
1 vote
1 answer
57 views

Installation fault on Wordpress hosted site

Tried installing on a WP server. Versions: WordPress version 6.0.3 Active theme: Twenty Twenty-One (version 1.6) Current plugin: CiviCRM (version 4.6) PHP version 7.4.32 Zend Engine v3.4.0, Zend ...
1 vote
1 answer
157 views

Composer Drupal Update fails because unappliable Patch of Civicrms zetacomponents/mail

I try to update a Drupalmachine on 9.4.5 site via composer 2.4.1. ~/bin/composer.phar update drupal/core "drupal/core-*" --with-all-dependencies (see below for composer.json) first try i can ...
4 votes
7 answers
498 views

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

I'm trying to upgrade CiviCRM in a Joomla 3.9.26 environment from 5.25.0 to 5.37.0. I ran the file installation, cleared the media/template_c folder, then tried to run the database upgrade script. I ...
2 votes
1 answer
64 views

Installation on local wordpress server

I'm trying to run CiviCRM v.5.34.0 with Wordpress v.5.6.1 on a local server. Unfortunately the installation of CiviCRM crashes with the following error: Fatal error: Uncaught Civi\Setup\Exception\...
3 votes
4 answers
436 views

CiviVolunteer install fails

Failure installing CiviVolunteer ver 4.6-2.1.1 on CiviCRM ver 4.7.6. I'd previously had CiviVolunteer1.4, (pretty much just playing with it) then attempted 2.0 install several weeks ago. Nothing ...
4 votes
1 answer
185 views

Upgrade fails with CiviCRM_API3_Exception: "API error: Could not delete payment processor type"

In upgrading to 5.20+ an error occured while running the database Case upgrade scripts. Deletion Error There is a Payment Processor associated with selected Payment Processor type, hence it can not ...
0 votes
0 answers
50 views

Joomla 3.9.6 - Civicrm 5.12.2 to 5.13.4 failed

I have just attempted to update to 5.13.4 and at an early stage of process it stalled and now whilst I can still access Joomla backend but the Civicrm has failed. On clicking civi now get this warning ...
2 votes
3 answers
416 views

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

I am just trying to install on a WordPress platform and it said OK for all the checks and fairly sure that everything is okay. After running with Install button, I get this error and if I click in ...
1 vote
0 answers
98 views

Why don't contributions paid via a private page, using PayPal, complete and send receipts?

Edited 2017 08 01; The problem still exists despite upgrades to WordPress 4.8.0 / CiviCRM 4.7.22. Recent findings and advice indicate that the issue may be due to the fact that this payment is ...
1 vote
0 answers
74 views

Failure to install CiviCRM on a clean new Wordpress site, running on Debian Jessie. Installation activation went to a blank page

Using Let's Encrypt for ssl, no problems with WordPress. Installation and plugin activation for CiviCRM led to a blank page. Apache2 log looks like this: [Wed Jul 05 13:58:40.895212 2017] [ssl: ...
0 votes
2 answers
261 views

How do I change an incorrect contribution status to Completed?

An EFT/ACH contribution was made last week via a Civi Contribution page with no price sets. Normally EFT transactions go through just fine, but this one hit a snag and was marked Pending and then ...
2 votes
1 answer
301 views

How to successfully install CiviCRM w/Wordpress on WPEngine hosting

I've seen other questions indicating CiviCRM will not install properly on WPEngine, at least not without some extra work, such as: Install problem civicrm with wordpress The installer says it was ...
1 vote
0 answers
17 views

Cron for all jobs not firing under 4.7.1

This was working through 4.6.10 flawlessly on Joomla 3.4.8 and PHP 5.4.x. Under 4.7.1 it is not. Nothing has changed. The cronjob continues to fire in the server and there are no errors in any of the ...
2 votes
2 answers
433 views

Problem with upgrade to 4.7.0 (Wordpress 4.4.2)

I recently upgraded our site to 4.7.0. The upgrade seemed to go well, but now there is a problem when starting it up fresh. The first time I try to start it, the initialisation seems to get lost in ...