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1 vote
1 answer
31 views

Scheduled Mailings not sending in Civi 5.71.2 after upgrade from 5.70.2

Upgraded to Civi 5.71.2 from 5.70.2. Scheduled mailing (a monthly newsletter) to send immediately. The Send Scheduled Mailings Job runs, but does not finish (and does not show any sort of error ...
0 votes
0 answers
58 views

CiviCRM email related issue

I am working with CiviCRM and we have an issue with outbound emails. From what we can see the emails coming through contain both text/plain and text/html and the email clients are not parsing them ...
2 votes
4 answers
165 views

Mosaico Template List Missing [error] Afform error: cannot process ~/afsearchMosaicoTemplateList/afsearchMosaicoTemplateList.aff.html: malformed enti

Log viewer error [error] Afform error: cannot process ~/afsearchMosaicoTemplateList/afsearchMosaicoTemplateList.aff.html: malformed entity name () Problem I'm having is that when I go to: Mosaico ...
4 votes
1 answer
103 views

Using internal anchor links in Mosaico emails

Even though anchor links don't work in all mail clients, we have still been using them in emails for tables of content in a monthly newsletter. It seems like at least a few others have run into the ...
0 votes
1 answer
44 views

Send scheduled mailing fails due to deprecated function CRM_Utils_Token::getTokenDetails

My send scheduled reminder cron job has been failing consistently. The log file shows about a dozen of these errors every time send scheduled reminders fails: [warning] Deprecated function ...
0 votes
1 answer
128 views

"The website encountered an unexpected error. Please try again later." when trying to create mailing

I'm receiving an error "The website encountered an unexpected error. Please try again later." whenever I try to create a new mailing. If I disable Mosaico and FlexMailer the CiviMail system ...
4 votes
1 answer
99 views

Why aren't my tokens working in mosaico?

I have created a custom Drupal 8/9 module that defines hook_civicrm_tokens and hook_civicrm_tokenValues to provide tokens to CiviCRM. It works when not using mosaico, but fails (the tokens are ...
4 votes
1 answer
128 views

Errors on opt out or unsubscribe

I am seeing errors with optouts and unsubscribes similar to this. It is inconsistent - some requests succeed but some fail with "There was an error in your request" as described there. The ...
2 votes
1 answer
642 views

Getting a strange error when visiting some pages on a D9 Civi 5.38 site related to Symfony container and flexmailer tokens

Here's the error I'm seeing: The website encountered an unexpected error. Please try again later. Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException: The "...
5 votes
1 answer
86 views

Flexmailer and BAO mailer confusion

I've used Flexmailer as an extension for ages because it was required for Mosaico. It is now in core (as well as the extension, so not sure which one gets used). But I don't understand when it's used ...
2 votes
2 answers
601 views

CiviCRM core now includes Flexmailer: how to remove old flexmailer extension?

I have Flexmailer 1.1.1 installed as a "non-core" extension , but since upgrading to 5.35.1 Flexmailer 1.1.2 is included with core. (This probably came in before 5.35.) The extensions page ...
5 votes
1 answer
279 views

Line wrapping - breaking lines longer than 998 characters - in CiviCRM (CiviMail, Flexmailer, Mosaico)

We've have experienced in some cases on emails sent from CiviCRM the DKIM signatures were getting invalid. We use a self-managed email server for this, and usually DKIM is fine. After some research I ...
0 votes
1 answer
80 views

Problem upgrading CiviCRM on Joomla with Flexmailer + Mosaico installed

Today I've been trying to get all of my known CiviCRM on Joomla probelms documented as issues to help improve the CiviCRM Joomla experience. One glitch that I'm trying to investigate is that on my ...
1 vote
1 answer
181 views

CiviMail: Email marked as 'Draft and Unscheduled' but outgoing mail log says it's been sent

Civi 5.13.5, Drupal 7.67. Hey everyone, A colleague tried to send out a mailing through CiviMail to a smart group that we have been using for a few months now. She tried to send the email but ...
6 votes
0 answers
83 views

Open tracking for long emails isn't triggered in Gmail as the tracking image is at the bottom of the message

With Mosaico templates, it isn't that difficult to reach Gmail's limit of 102kB with an email newsletter, after which your email message is clipped and not displayed in full. This is unfortunate in ...
3 votes
1 answer
119 views

System Status Page Error after 5.3.1 Upgrade

I was simply updating from 5.3 to 5.3.1 and got the following error on System Status Page - Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact ...
2 votes
1 answer
48 views

Scheduled job process_mailing does not complete

Running process_mailing scheduled job via 'execute now' starts but does not complete. The first 200ish mails were sent then sending stopped. Running 'Execute now' a few more times has now sent 330 ...
0 votes
1 answer
135 views

How can I create mosaico block with 2 button?

I would need a mosaico block with 2 button, is it possible to create? Thanks
0 votes
1 answer
33 views

How do I upgrade flexmailer?

I have flexmailer 0.2-alpha2 installed. Extension directory says 1.0-beta1 is available, but CiviCRM extension manager does not offer that as an update. How to proceed?
3 votes
2 answers
180 views

Mosaico mailings not sending

We've updated our CiviCRM to version 5.2.2 and Mosaico to version 2.0 beta 4 and since then we are not able to send any mailing from CiviCRM. To be clear we can mail to a person individually. ...
2 votes
0 answers
46 views

flexmailer terminating without processing mail

I'm seeing persistent issues when running larger mailings using Mosaico/Flexmailer for one site. Small mailings will process without any issues. But larger mailings (e.g. 25k+) will terminate in the ...