Questions tagged [gocardless]

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GoCardless Direct Debit integration for CiviCRM: will this extension handle 5 year memberships?

CiviCRM 5.31.0 - Wordpress 5.5.3 - PHP 7.3.24 I help run an organisation (non-profits) where we have individual memberships, lasting for 1, 2 and 5 years and where subscriptions are being currently ...
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11 views

GoCardless webhook not offered

I'm following these instructions: In CiviCRM, visit Administer » CiviContribute » GoCardless Webhooks. This page will show you the URLs that you need. The GoCardless Webhooks isn't available at this ...
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12 views

Default Status of New Signups

I'm using GoCardless 1.9.2 on my CiviCRM 5.2.3 install on Drupal, to handle membership subscriptions. When new membership payments are created via GoCardless, they're set to "Pending". We would like ...
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2answers
144 views

some recurring contributions linked to memberships are not moving on the membership end date

I'm working with @wmortada debugging some recurring contribution membership renewal issues. We have lots of memberships with recurring contributions but some of the memberships are not updating as ...
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1answer
32 views

CiviCRM Dashboard and Menus disappear after upgrade and GoCardless extension disabling

I was running CiviCRM 5.16 on top of Drupal 7.69, atop Debian 9. I tried installing the GoCardless extension (after discussion at CiviCamp Birmingham) using the built-in extensions manager and couldn'...
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1answer
51 views

Stripe/GoCardless Payment Processor payouts - Accounts reconciliation

I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless. As I understand it, ...