Questions tagged [gocardless]

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CiviXero invoice push error

CiviXero has not "pushed" transactions to Xero. The effect of this is that there are huge discrepancies when attempting to reconcile bank account data. As an example I have a contribution ID ...
Tony Horrocks's user avatar
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Cannot setup a drupal webform to work with GoCardless and CiviCRM contribution

I'm trying to setup a contribution page so that users can choose gocardless or paypal as a recurring donation option. This seems to work when using the form built into the CiviCRM Contribution system. ...
Cozy4907's user avatar
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1 vote
1 answer
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What's the best approach to offering a one-off membership discount when using GoCardless direct debit?

I'm using GoCardless to handle membership payments and it's working well. I now want to implement a one-time discount code to encourage membership sign-ups from a targeted group. The code will provide ...
Graham's user avatar
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1 vote
1 answer
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gocardless and existing agreements

What happens when a CiviCRM membership creates a gocardless payment within CiviCRM if he or she already has a gocardless payment made to our organisation but outside of CiviCRM? Do we just have to ...
Dave Hassall's user avatar
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1 answer
73 views

How to import recurring payment data from Stripe and GoCardless so that it updates memberships?

I'm setting up a new CiviCRM site and importing a few thousand contacts and membership records from a bespoke legacy database. Many of the payments for the memberships are handled by Stripe or ...
Graham's user avatar
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1 vote
1 answer
43 views

GoCardless Direct Debit integration for CiviCRM: will this extension handle 5 year memberships?

CiviCRM 5.31.0 - Wordpress 5.5.3 - PHP 7.3.24 I help run an organisation (non-profits) where we have individual memberships, lasting for 1, 2 and 5 years and where subscriptions are being currently ...
peterb's user avatar
  • 1,014
0 votes
0 answers
16 views

GoCardless webhook not offered

I'm following these instructions: In CiviCRM, visit Administer » CiviContribute » GoCardless Webhooks. This page will show you the URLs that you need. The GoCardless Webhooks isn't available at this ...
PaulB's user avatar
  • 51
1 vote
2 answers
196 views

some recurring contributions linked to memberships are not moving on the membership end date

I'm working with @wmortada debugging some recurring contribution membership renewal issues. We have lots of memberships with recurring contributions but some of the memberships are not updating as ...
michaelmcandrew's user avatar
0 votes
1 answer
161 views

CiviCRM Dashboard and Menus disappear after upgrade and GoCardless extension disabling

I was running CiviCRM 5.16 on top of Drupal 7.69, atop Debian 9. I tried installing the GoCardless extension (after discussion at CiviCamp Birmingham) using the built-in extensions manager and couldn'...
Dave Page's user avatar
1 vote
1 answer
62 views

Stripe/GoCardless Payment Processor payouts - Accounts reconciliation

I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless. As I understand it, ...
sjparker's user avatar
  • 465