Questions tagged [iats]

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Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
1
vote
1answer
18 views

Linking iats payment to specific events

My instance: civiCRM: 5.37.0, iATS Extension: 1.7.4, Drupal: 7.80 We organize and charge for events (each the same amount) and with civiEvent each event has a separate URL. The participant pays on ...
1
vote
0answers
25 views

Events being cancelled automatically

Good Morning Everyone, We have a client running CivCRM 5.36.1 on Drupal 7. All extensions are up to date. Since the middle of April we have noticed some participants are receiving notices that there ...
1
vote
0answers
15 views

'Card on File' ad hoc Recurring Payments - Do they link to membership?

On the latest and greatest. If we run a card on file payment for a recurring payment profile tied to a membership, we are noticing the payment does not show up as a linked payment when viewing their ...
0
votes
1answer
54 views

Recurring Contributions consistently stuck in Pending Status

We've been noticing a trend over the last few months that typically around the 21-23 of the month several of our recurring contributions end up not being processed by iATS and then get stuck with a ...