Questions tagged [iats]

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Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
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'Card on File' ad hoc Recurring Payments - Do they link to membership?

On the latest and greatest. If we run a card on file payment for a recurring payment profile tied to a membership, we are noticing the payment does not show up as a linked payment when viewing their ...
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How can I update client email with iats API?

I am working with iats 1.6.2 on civicrm. I want to update/change the donar email on iats account. $iATS_CL = new iATS\CustomerLink($agentCode, $password,'NA'); $request = array( 'customerIPAddress' ...
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33 views

Recurring Contributions consistently stuck in Pending Status

We've been noticing a trend over the last few months that typically around the 21-23 of the month several of our recurring contributions end up not being processed by iATS and then get stuck with a ...