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1 vote
1 answer
66 views

Is the iATS payment extension secure?

We recently went through a security audit and one finding was that credit card information touches our web server before being routed to iATS. Is this how the iATS extension should work? If so, what ...
J. Rolfs's user avatar
  • 381
3 votes
2 answers
71 views

Can iATS "pause" recurring contributions?

I know that you can't pause contributions from within CiviCRM with processors that aren't token-based - but can you with iATS? If you can't do it within CiviCRM, can it be done from within the iATS ...
Jon G - Megaphone Tech's user avatar
2 votes
1 answer
33 views

Add Amex to credit cards accepted in iATS payment processor

iATS confirmed that they can accept AMEX, but the extension only provides VISA Mastercard and Discover. How can we add AMEX?
kathc's user avatar
  • 125
0 votes
1 answer
23 views

Recurring donations at iATS are processing twice

This week our recurring donations started process 2 times about 10 minutes apart. It is only recorded in Civi 1 time. The logs in Civi and Drupal only show the first time, there is nothing there for ...
Iowa Boy's user avatar
  • 2,388
2 votes
1 answer
35 views

Donors cannot update credit card info with iATSPayments?

Drupal 7.91 CiviCRM 5.51.1 iATSPayments 1.7.4 Our donors do not have the ability to update their credit card on file. They have the "View" link but not the edit. I checked the settings in /...
Iowa Boy's user avatar
  • 2,388
0 votes
1 answer
40 views

After update CiviCRM IATS Extension to 1.7.4, Card on file and Expiry Date fields are not showing

When we create a new iATS recurring donation, we can edit the payment information, but the old iATS recurring donations cannot be updated. I have checked in extension code getting the customer code by ...
jagjeet's user avatar
  • 101
1 vote
1 answer
50 views

IATS can retry failed donations 7 days after the failure?

Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
jagjeet's user avatar
  • 101
1 vote
3 answers
69 views

CiviCRM send notification to admin if payment goes failed on recurring charges

I am using IATS payment processor. I want to get notified if any recurring charge goes failed.
Tapas's user avatar
  • 13
0 votes
1 answer
26 views

How to show custom data on subsequent recurring contributions or how to setup anonymous donations?

Drupal 7.69 CiviCRM 5.20.0 iATSPayments 1.7.2 How do we get custom data to show with subsequent contributions in a recurring series or to have recurring anonymous donations? We use a custom data ...
Iowa Boy's user avatar
  • 2,388
4 votes
3 answers
77 views

Integrating iATS forms through CiviCRM (Drupal) onto website Wordpress

We have installed the iATS plugin to our CiviCRM (on Drupal) and we would like to create an embedded donation form onto our Wordpress website. We don't want to use the CiviCRM public pages because ...
Natalie Anne Louise's user avatar
2 votes
2 answers
61 views

All contributions on this webform are created as recurring

CiviCRM 5.20.0 Drupal 7.69 iATSPayments 1.7.1 Webform/Civi Integration 7.x-4.28 This webform is used for non-taxdeductible giving. I have two categories set at the top of the form, giving for food ...
Iowa Boy's user avatar
  • 2,388
0 votes
1 answer
31 views

Recurring contributions no longer showing Custom Fields in subsequent contributions

Drupal 7.69 CiviCRM 5.20.0 iATSPayments 1.7 Around the end of Nov 2019 we updated to Civi 5.20 and at the same time we moved to a new server. Since then our recurring series are not including the ...
Iowa Boy's user avatar
  • 2,388