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Questions tagged [import]

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0answers
14 views

What causes this error on importing email addresses?

I'm getting some (maybe 5%) email address imports rejected with the message "Matching this contact based on the de-dupe rule would cause an external ID conflict" The email addresses in question can be ...
2
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2answers
25 views

How do I sync contacts who are not members in Wordpress?

My client organization only has organizational members, but provides services and events to individuals connected to the organization. The WP Member sync, seems limited to only syncing members. I ...
5
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1answer
41 views

Has Contact ID been removed from the Contact Import “Matching”?

I have a v strong memory, and screenshot evidence that we used to be able to 'match' by including the Contact ID in the import. This was discussed in https://chat.civicrm.org/civicrm/pl/...
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1answer
23 views

HTTP 500 error trying to import contacts

Running CiviCRM 5.11 plugin on WordPress. This is a fresh install. Running on a shared hosting service (Arvixe). PHP release is 7.1 The Import file is less than 10,000 records. One time, it was ...
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0answers
34 views

Monthly payments not updating for monthly direct debit

We have a number of members who pay in monthly instalments by direct debit, but recently the contribution page and the membership end date have not been updating. We have received the reports showing ...
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1answer
25 views

Details des imports contact evenement et activité

Bonjour, Où peut on trouver la dicumentation qui détaillent les dfférence entre les champ d'import pour les contact activiy et
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0answers
17 views

Participant Import: Mandatory key(s) missing from params array: line_total

I am currently trying to import a number of participants that registered through an external service. I first imported all the contacts - then proceeded to import particpants The current fields I ...
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0answers
22 views

Transaction integrity error during contact import

I've been importing contacts all day without problems then suddenly I started receiving this error: PHP Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find ...
2
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1answer
89 views

How to send confirmation when importing contributions

When importing contributions, on the 2nd page where CSV columns are linked to database fields, there is no field "send a confirmation". Is there a way to add this field (and generate a confirmation ...
1
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1answer
19 views

Mass update / import bulk email preferences?

So - here is the deal - we have an excel sheet with hundreds of contacts - with which email they would like set as bulk mail. While doing an import, I see no option to indicate bulk mail preferences - ...
2
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1answer
20 views

Issue importing multiple contributions for same contact

I am trying to import multiple contributions for a contact. I am using the following fields for the import: contact ID, total amount, date received, and financial type. Civi will only import the ...
3
votes
1answer
59 views

Import Contact Issue

I am importing CSV files, about 7000 contacts per import, about 20 fields per contact, about 800kb sile size. DB size is about 55k, issue arose at about 20k. Since then, it times out after 2000ish ...
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0answers
29 views

Is there an easy way to export data from Drupal 7 to wordpress, non critical data, loosing data is fine

Is there a way to do a simple export/import as a CSV file from Drupal 7 to Wordpress? Data is not critical, if I get the bulk of it it's ok, I don't care. Drupal site has one single database shared ...
2
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1answer
28 views

Import Contacts from CSV

I am attempting to import a csv file that is both regular comma delimited and I have also tried one saved as CSV UTF-8 (Comma delimited). Each time I go through the steps, I get through the match ...
1
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1answer
16 views

Contact Import Longitude missing in mapping

I am trying to import contacts from one CIVI database to another however when doing the field mapping there is a map for latitude but not one for longitude. Am I missing something, if not is there any ...
3
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1answer
38 views

Is there a simple way to import recurring SEPA mandates that have been processed outside CiviCRM previously and should now be managed using CiviSEPA?

In the CiviSEPA Setup Instructions there is a section regarding importing SEPA mandates, but instead of an answer there is a question... (similar to the one I am asking.) I have been checking the ...
3
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1answer
26 views

How do I locate the Financial Type ID?

I am trying to import hundreds of contribution records and it is requiring I include the Financial Type ID when importing. Simply having the word Donation is not enough! When I visit Administer - ...
0
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1answer
21 views

preferred language not importing with contact data

I have tried this several ways, but can't seem to get the preferred language to come in with the contact import. The initial values I had were basic (English, French, etc.) and didn't match the labels ...
2
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2answers
37 views

Contacts visible in mailing list group, not on hold or otherwise dnd, but skipped by mail out

I'm fairly sure I've worked out why this is happening, but want some input to confirm the problem, and hopefully pointers for fixing it. We totally refreshed our main mailing list in line with GDPR, ...
1
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1answer
49 views

Importing membership custom field keeps failing

I'm having problems importing memberships with a custom field. I'm able to import a alphanumeric text field without an error, but a second custom field, set up as a checkbox, keeps being rejected. ...
5
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1answer
19 views

How to import time with date

Importing the date works correctly, but the time shown is always 12:00 am even though the import field is, for example 02/07/2018 11:31 am. I tried various formats like the previously mentioned 02/07/...
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2answers
80 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
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0answers
70 views

Help on Contribution import - Invalid value for field(s) : Receive Date

I've recently wanted to add the time to my import of external (non-Civi) transactions. Before this, I just imported the date, which is OK, but the data is there, so why not import it? I keep getting ...
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2answers
50 views

Address formatting

I'm trying to find a way to change the address format in CiviCRM, to the Australian address format. I've had a good search but can only find this these from 5 years ago. https://civicrm.org/blog/...
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3answers
30 views

How can I set the maximum number of processes?

I thought I had a fix, but I'm still getting a 500 error on importing a batch of 16 organizations. Host tells me CiviCRM is spawning more than 30 processes, which is the host's limit. Trying to get ...
2
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1answer
27 views

Import exceeding max. number of processes on host

Getting a 500 error on importing CSV content. Consulted with web host, who found the cause of the 500 Internal Server Error. When I click on the import more than 30 processes is spawned from my ...
2
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0answers
23 views

CSV GUI Import to api — Set 'Last update date'?

I'm importing with "CSV GUI Import to api" extension about 6500 contacts. Is it possible to set 'Last update' date during the import from an in the original database existing data field's value? I can'...
0
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2answers
71 views

Can I export full database and import it in a fresh newer CiviCRM version?

I am experiencing difficulties during CiviCRM upgrade from 4.7.14 to 4.7.31 or 5.1, namely, fields like contact.birth_date get broken. (More: DB Error after upgrading 4.7.x to 5.1 (Drupal)) I have ...
1
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1answer
43 views

Import Contacts creating dupes despite dedupe rules

We are currently updating a member database with returning and new students/contacts. In the past we have been able to import lists updating the returning students, but now new duplicate records are ...
4
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2answers
118 views

Importing Contacts into multiple groups

I am trying to work out how to import contacts into multiple groups. The list of contacts to import has some contacts listed in multiple groups. I've been unable to work out how. EG Fred Smith is in ...
4
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2answers
112 views

Import Contacts with dedupe rules

Recently I have encountered a problem related to the import of contacts and has to do with the dedupe rules. When you import a list of contacts through a CSV file and select a dedupe rule, the CRM ...
0
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4answers
53 views

How can I import a list of contacts from MailChimp to the database all at once?

I am looking to import a list of 185 contacts from MailChimp to our database and wanted to know how I can do this in one go. As far as I know I have to export the list from Mail Chimp and then edit ...
0
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1answer
21 views

Importing Notes with Privacy / Privacy level for Notes

We have a client that wants to import private notes. (1) Is it possible to import note with privacy? There is not an option, when importing, to specify a particular row as "Author of"; any imported ...
0
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1answer
48 views

Primary Emails not Being seen as primary

I have an a bunch of organizations we imported via csv. The email addresses are checked under the contacts summary as 'primary'. However they are not receiving emails and reminders and in search ...
1
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1answer
57 views

Add contacts to group using CSV with contact e-mails

I'm looking for a way to add contacts to a group from a CSV file including e-mails of contacts already existing in Civi. When I import into Civi, I use the update option and select primary e-mail, and ...
3
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2answers
37 views

Is there any way to import files into a custom field for uploaded files?

Is there any way through SQL commands, to import files into a custom field? E.g. photos of contacts?
3
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1answer
47 views

Can you import data from Excel or WORD directly into CiviCRM?

We have donor lists in Excel--can that data be imported to CIVICRM?
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2answers
62 views

How do I use import and export php classes with aegir?

How do I use export.php and import.php to work with multiple sites run with Aegir. All of them share the same files (php classes) and when I specify the site with -s mysite.org I get nothing (...
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2answers
23 views

Is it okay to have simultaneous data import?

Is it okay to have more than one user import data at the same time another user is importing data? We have a bunch of segmented data to import split amongst multiple employees - is it okay if two ...
1
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1answer
20 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
1
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1answer
23 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
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2answers
23 views

Where does Civi store membership and membership signup info?

We are moving to a new site, and when I tried to import our entire current Civi MySQL database to the new site, I had problems. So I have created a fresh database on the new site and want to try ...
0
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3answers
79 views

migrating civi database from current hosting to civihosting.com

We recently signed up for shared hosting at civihosting.com and want to move our current site there. Both sites are running CiviCRM 4.7.29 and WordPress 4.9.1. I cannot get into the CiviCRM ...
0
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1answer
136 views

Page timeout on contact import

Drupal 7 CiviCRM 4.6.28 Hosted on: Pantheon I have a client that needs to import 15,000-20,000 contacts on CiviCRM. The problem we are running into is that importing any amount over 500 is causing a ...
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1answer
31 views

Smarty causing contact import to fail

I have CiviCRM 4.6.28 on Drupal 7.56, hosted on Pantheon. We are trying to import lists of contacts, but anything above 250 contacts throws a timeout error, due to Pantheon's time limits. The time ...
4
votes
1answer
20 views

Are there any tricks to importing contact data if you include a column for 'is_deceased'

Are there any tricks to importing contact data if you include a column for 'is_deceased'? I am asking primarily so I can answer and give others a warning!
0
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0answers
19 views

Correcting some values during import

I imported certain contact records. Somehow Civicrm filled the country field with country data of its choice for certain records. Now I would like to edit those records. I have exported the records ...
2
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0answers
52 views

Weird behavior when Importing into primary email

I just did an import (to verify weird behavior reported by a client), matching on first, last and email, with Update checked. The system has home set as default location type (=1). The contact had ...
3
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1answer
37 views

Using API csv Import GU"I extension for Pledges

I have a number of Pledges that need to be loaded and was hoping the the extension would allow me to create a csv file and import the pledges in bulk. A separate line was created for each 'payment' of ...
3
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2answers
95 views

Failed to import contacts into groups (with csv import) [duplicate]

I have contacts belonging to different groups. I made a first csv import successfully : I have all data of contacts and they are all in the same big group. But then I tried to import them group by ...