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Questions tagged [import]

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CSV Contact Import Error

When I perform a contact import from a CSV file, 500 contacts will import perfectly into CiviCRM. However If I attempt to import 1,000 contacts, the import acts like it times out and kicks me to my ...
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de-dupe rule would cause an external ID conflict ERROR

I just started getting the "Matching this contact based on the de-dupe rule would cause an external ID conflict" error after updating to 5.7 I'm trying to Update a list which has External_IDs. ...
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0answers
29 views

Is there an easy way to export data from Drupal 7 to wordpress, non critical data, loosing data is fine

Is there a way to do a simple export/import as a CSV file from Drupal 7 to Wordpress? Data is not critical, if I get the bulk of it it's ok, I don't care. Drupal site has one single database shared ...
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1answer
20 views

Import Contacts from CSV

I am attempting to import a csv file that is both regular comma delimited and I have also tried one saved as CSV UTF-8 (Comma delimited). Each time I go through the steps, I get through the match ...
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1answer
14 views

Contact Import Longitude missing in mapping

I am trying to import contacts from one CIVI database to another however when doing the field mapping there is a map for latitude but not one for longitude. Am I missing something, if not is there any ...
2
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1answer
29 views

Is there a simple way to import recurring SEPA mandates that have been processed outside CiviCRM previously and should now be managed using CiviSEPA?

In the CiviSEPA Setup Instructions there is a section regarding importing SEPA mandates, but instead of an answer there is a question... (similar to the one I am asking.) I have been checking the ...
3
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1answer
21 views

How do I locate the Financial Type ID?

I am trying to import hundreds of contribution records and it is requiring I include the Financial Type ID when importing. Simply having the word Donation is not enough! When I visit Administer - ...
0
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1answer
17 views

preferred language not importing with contact data

I have tried this several ways, but can't seem to get the preferred language to come in with the contact import. The initial values I had were basic (English, French, etc.) and didn't match the labels ...
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2answers
32 views

Contacts visible in mailing list group, not on hold or otherwise dnd, but skipped by mail out

I'm fairly sure I've worked out why this is happening, but want some input to confirm the problem, and hopefully pointers for fixing it. We totally refreshed our main mailing list in line with GDPR, ...
0
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1answer
46 views

Importing membership custom field keeps failing

I'm having problems importing memberships with a custom field. I'm able to import a alphanumeric text field without an error, but a second custom field, set up as a checkbox, keeps being rejected. ...
5
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1answer
14 views

How to import time with date

Importing the date works correctly, but the time shown is always 12:00 am even though the import field is, for example 02/07/2018 11:31 am. I tried various formats like the previously mentioned 02/07/...
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2answers
51 views

I keep getting Payment Instrument not valid when trying to import Contributions - after upgrade from LTS 4.6 to 5.3.x

We recently upgraded from LTS 4.6 to 5.3.1 (in July). Via the GUI we can see the Payment Method that we'd like to import -> Moneris -> id=6 Importing with Payment Method: Moneris -> fails: Reason:...
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29 views

Help on Contribution import - Invalid value for field(s) : Receive Date

I've recently wanted to add the time to my import of external (non-Civi) transactions. Before this, I just imported the date, which is OK, but the data is there, so why not import it? I keep getting ...
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2answers
35 views

Address formatting

I'm trying to find a way to change the address format in CiviCRM, to the Australian address format. I've had a good search but can only find this these from 5 years ago. https://civicrm.org/blog/...
2
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3answers
27 views

How can I set the maximum number of processes?

I thought I had a fix, but I'm still getting a 500 error on importing a batch of 16 organizations. Host tells me CiviCRM is spawning more than 30 processes, which is the host's limit. Trying to get ...
2
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1answer
26 views

Import exceeding max. number of processes on host

Getting a 500 error on importing CSV content. Consulted with web host, who found the cause of the 500 Internal Server Error. When I click on the import more than 30 processes is spawned from my ...
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0answers
21 views

CSV GUI Import to api — Set 'Last update date'?

I'm importing with "CSV GUI Import to api" extension about 6500 contacts. Is it possible to set 'Last update' date during the import from an in the original database existing data field's value? I can'...
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2answers
53 views

Can I export full database and import it in a fresh newer CiviCRM version?

I am experiencing difficulties during CiviCRM upgrade from 4.7.14 to 4.7.31 or 5.1, namely, fields like contact.birth_date get broken. (More: DB Error after upgrading 4.7.x to 5.1 (Drupal)) I have ...
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1answer
34 views

Import Contacts creating dupes despite dedupe rules

We are currently updating a member database with returning and new students/contacts. In the past we have been able to import lists updating the returning students, but now new duplicate records are ...
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2answers
103 views

Importing Contacts into multiple groups

I am trying to work out how to import contacts into multiple groups. The list of contacts to import has some contacts listed in multiple groups. I've been unable to work out how. EG Fred Smith is in ...
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2answers
89 views

Import Contacts with dedupe rules

Recently I have encountered a problem related to the import of contacts and has to do with the dedupe rules. When you import a list of contacts through a CSV file and select a dedupe rule, the CRM ...
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4answers
45 views

How can I import a list of contacts from MailChimp to the database all at once?

I am looking to import a list of 185 contacts from MailChimp to our database and wanted to know how I can do this in one go. As far as I know I have to export the list from Mail Chimp and then edit ...
0
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1answer
19 views

Importing Notes with Privacy / Privacy level for Notes

We have a client that wants to import private notes. (1) Is it possible to import note with privacy? There is not an option, when importing, to specify a particular row as "Author of"; any imported ...
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1answer
31 views

Primary Emails not Being seen as primary

I have an a bunch of organizations we imported via csv. The email addresses are checked under the contacts summary as 'primary'. However they are not receiving emails and reminders and in search ...
1
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1answer
43 views

Add contacts to group using CSV with contact e-mails

I'm looking for a way to add contacts to a group from a CSV file including e-mails of contacts already existing in Civi. When I import into Civi, I use the update option and select primary e-mail, and ...
3
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2answers
34 views

Is there any way to import files into a custom field for uploaded files?

Is there any way through SQL commands, to import files into a custom field? E.g. photos of contacts?
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0answers
59 views

API CSV Import extension not work since 4.7.30 upgrade

I am trying to import Entity=Activity (so can set assignee). I had no problem a few weeks ago before the upgrade (from 4.6.x). The import preview now complains on all rows. When I download the error ...
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0answers
147 views

PHPMyadmin export and import drops indexes

In the process of upgrading a CiviCRM db from 4.7.24 to 4.7.31 I created an export of the db to a text file. The upgrade did not complete and so I decided to do it over. But after emptying the db and ...
3
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1answer
40 views

Can you import data from Excel or WORD directly into CiviCRM?

We have donor lists in Excel--can that data be imported to CIVICRM?
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0answers
24 views

How do I append city/state to existing “type individual” zipcodes?

I have 18K Individuals with Name, Email and Zip. How do I Update these records with the USPS database which will append city, state and lat/long. I have tried importing the USPS database as an UPDATE, ...
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2answers
46 views

How do I use import and export php classes with aegir?

How do I use export.php and import.php to work with multiple sites run with Aegir. All of them share the same files (php classes) and when I specify the site with -s mysite.org I get nothing (...
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2answers
23 views

Is it okay to have simultaneous data import?

Is it okay to have more than one user import data at the same time another user is importing data? We have a bunch of segmented data to import split amongst multiple employees - is it okay if two ...
1
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1answer
19 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
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1answer
20 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
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2answers
18 views

Where does Civi store membership and membership signup info?

We are moving to a new site, and when I tried to import our entire current Civi MySQL database to the new site, I had problems. So I have created a fresh database on the new site and want to try ...
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3answers
56 views

migrating civi database from current hosting to civihosting.com

We recently signed up for shared hosting at civihosting.com and want to move our current site there. Both sites are running CiviCRM 4.7.29 and WordPress 4.9.1. I cannot get into the CiviCRM ...
0
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1answer
109 views

Page timeout on contact import

Drupal 7 CiviCRM 4.6.28 Hosted on: Pantheon I have a client that needs to import 15,000-20,000 contacts on CiviCRM. The problem we are running into is that importing any amount over 500 is causing a ...
1
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1answer
26 views

Smarty causing contact import to fail

I have CiviCRM 4.6.28 on Drupal 7.56, hosted on Pantheon. We are trying to import lists of contacts, but anything above 250 contacts throws a timeout error, due to Pantheon's time limits. The time ...
3
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1answer
18 views

Are there any tricks to importing contact data if you include a column for 'is_deceased'

Are there any tricks to importing contact data if you include a column for 'is_deceased'? I am asking primarily so I can answer and give others a warning!
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0answers
19 views

Correcting some values during import

I imported certain contact records. Somehow Civicrm filled the country field with country data of its choice for certain records. Now I would like to edit those records. I have exported the records ...
2
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0answers
46 views

Weird behavior when Importing into primary email

I just did an import (to verify weird behavior reported by a client), matching on first, last and email, with Update checked. The system has home set as default location type (=1). The contact had ...
3
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1answer
36 views

Using API csv Import GU"I extension for Pledges

I have a number of Pledges that need to be loaded and was hoping the the extension would allow me to create a csv file and import the pledges in bulk. A separate line was created for each 'payment' of ...
3
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2answers
76 views

Failed to import contacts into groups (with csv import) [duplicate]

I have contacts belonging to different groups. I made a first csv import successfully : I have all data of contacts and they are all in the same big group. But then I tried to import them group by ...
1
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2answers
29 views

CiviCRM API V3 : Translate Two Digit State to State_Province_id?

I'm using civimigrate for a pretty intense migration into CiviCRM and I have hit something of a puzzler. I have a table with addresses that I am matching to contacts, but I cannot seem to find a way ...
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1answer
24 views

How can I easily import data from external sources like Stripe while dealing with subtle differences in field values?

Here's a specific example. When I export data from Stripe, there is a Status column with the value Paid. This obviously corresponds to CiviCRM's Contribution Status field. However, CiviCRM doesn't use ...
0
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2answers
55 views

HOWTO reliably set default Country on Import?

We are trying to understand why importing contacts from CSV files with Address, City, State, Zip but no Country results in addresses with countries like Uruguay (for some CA residents), Yemen (for ...
1
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1answer
39 views

Cannot get the import of employer-employee relationship to work

I have successfully imported all my organisations and I'm now trying to import my contacts which are employees of these organisations. I've read the relevant sections in the CiviCRM cookbook and the ...
1
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1answer
58 views

Import – match to contact by email without creating duplicate email address

Is it possible to use the import function for contacts and match by email, without creating duplicate email addresses for existing contacts? Example: We organize frequent webinars with participation ...
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1answer
44 views

Custom data field - problem with import

I have to import small quantity of contacts with custom date field. Field is set as rrrr (which should be filled with 4-digits year - 2017). Every single time, when this year is added in csv file I've ...
4
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1answer
82 views

Setting primary email and phone upon contact update

We want to update a bunch of contacts with e-mail adresses and phone numbers, for which previously these did not exist. The import works fine, as a result the contacts now have a Home (for example) e-...