Questions tagged [import]

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2answers
192 views

How do I use import and export php classes with aegir?

How do I use export.php and import.php to work with multiple sites run with Aegir. All of them share the same files (php classes) and when I specify the site with -s mysite.org I get nothing (...
1
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2answers
84 views

Address formatting

I'm trying to find a way to change the address format in CiviCRM, to the Australian address format. I've had a good search but can only find this these from 5 years ago. https://civicrm.org/blog/...
1
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1answer
54 views

Importing membership custom field keeps failing

I'm having problems importing memberships with a custom field. I'm able to import a alphanumeric text field without an error, but a second custom field, set up as a checkbox, keeps being rejected. ...
2
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2answers
44 views

Contacts visible in mailing list group, not on hold or otherwise dnd, but skipped by mail out

I'm fairly sure I've worked out why this is happening, but want some input to confirm the problem, and hopefully pointers for fixing it. We totally refreshed our main mailing list in line with GDPR, ...
0
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1answer
30 views

preferred language not importing with contact data

I have tried this several ways, but can't seem to get the preferred language to come in with the contact import. The initial values I had were basic (English, French, etc.) and didn't match the labels ...
4
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5answers
2k views

CSV file import problem with file from Mac MS Office

I am trying to import contacts as .csv file, however when I try to upload it I get an error message saying that the input file must be in a CSV format - which it is! I'm using a Mac and I've read that ...
6
votes
1answer
26 views

How to import time with date

Importing the date works correctly, but the time shown is always 12:00 am even though the import field is, for example 02/07/2018 11:31 am. I tried various formats like the previously mentioned 02/07/...
2
votes
3answers
111 views

CiviCRM not recognizing csv file when uploading

CiviCRM is suddenly not recognizing upload file as a csv file. It's now giving an error message that csv file not recognized. What is the problem and how can I overcome it?
0
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4answers
72 views

How can I import a list of contacts from MailChimp to the database all at once?

I am looking to import a list of 185 contacts from MailChimp to our database and wanted to know how I can do this in one go. As far as I know I have to export the list from Mail Chimp and then edit ...
0
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0answers
112 views

Help on Contribution import - Invalid value for field(s) : Receive Date

I've recently wanted to add the time to my import of external (non-Civi) transactions. Before this, I just imported the date, which is OK, but the data is there, so why not import it? I keep getting ...
2
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3answers
33 views

How can I set the maximum number of processes?

I thought I had a fix, but I'm still getting a 500 error on importing a batch of 16 organizations. Host tells me CiviCRM is spawning more than 30 processes, which is the host's limit. Trying to get ...
2
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1answer
30 views

Import exceeding max. number of processes on host

Getting a 500 error on importing CSV content. Consulted with web host, who found the cause of the 500 Internal Server Error. When I click on the import more than 30 processes is spawned from my ...
5
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2answers
136 views

Import Contacts with dedupe rules

Recently I have encountered a problem related to the import of contacts and has to do with the dedupe rules. When you import a list of contacts through a CSV file and select a dedupe rule, the CRM ...
2
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0answers
25 views

CSV GUI Import to api — Set 'Last update date'?

I'm importing with "CSV GUI Import to api" extension about 6500 contacts. Is it possible to set 'Last update' date during the import from an in the original database existing data field's value? I can'...
0
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2answers
112 views

Can I export full database and import it in a fresh newer CiviCRM version?

I am experiencing difficulties during CiviCRM upgrade from 4.7.14 to 4.7.31 or 5.1, namely, fields like contact.birth_date get broken. (More: DB Error after upgrading 4.7.x to 5.1 (Drupal)) I have ...
3
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5answers
267 views

How to migrate Raisers edge data to CiviCRM?

We have large data in Raisers edge.We need to migrate Raisers edge data to CiviCRM. How to migrate Raisers edge data to CiviCRM?
2
votes
2answers
189 views

Contact Import explode issue with matching contacts

I am getting the following warnings when trying to import contacts: Warning: explode() expects parameter 2 to be string, array given in //wp-content/plugins/civicrm/civicrm/CRM/Contact/Import/Parser/...
0
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1answer
93 views

import contacts Sorry but we are not able to provide this at the moment

I am using Drupal 7.50 and Civicrm 4.7.11 and received Sorry but we are not able to provide this at the moment. I am trying to import from a csv, individual records, 200 at a time. I imported the 1st ...
1
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1answer
57 views

Import Contacts creating dupes despite dedupe rules

We are currently updating a member database with returning and new students/contacts. In the past we have been able to import lists updating the returning students, but now new duplicate records are ...
0
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1answer
37 views

Importing Notes with Privacy / Privacy level for Notes

We have a client that wants to import private notes. (1) Is it possible to import note with privacy? There is not an option, when importing, to specify a particular row as "Author of"; any imported ...
0
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1answer
52 views

Primary Emails not Being seen as primary

I have an a bunch of organizations we imported via csv. The email addresses are checked under the contacts summary as 'primary'. However they are not receiving emails and reminders and in search ...
1
vote
1answer
76 views

Add contacts to group using CSV with contact e-mails

I'm looking for a way to add contacts to a group from a CSV file including e-mails of contacts already existing in Civi. When I import into Civi, I use the update option and select primary e-mail, and ...
3
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2answers
38 views

Is there any way to import files into a custom field for uploaded files?

Is there any way through SQL commands, to import files into a custom field? E.g. photos of contacts?
1
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4answers
87 views

How can I import e-mails to CiviCRM?

I would like to be able to select and import one or more e-mails from my external inbox, into the Activities of a Case, creating a new activity. Is this possible and if yes, how? Who is familiar with ...
2
votes
1answer
109 views

Import and Export failing and returning no error message

I recently moved my CiviCRM install from a local in-house server to a cloud server hosted by Siteground. Everything is working beautifully except for the import and export. My database is around 60,...
3
votes
1answer
51 views

Can you import data from Excel or WORD directly into CiviCRM?

We have donor lists in Excel--can that data be imported to CIVICRM?
1
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2answers
23 views

Is it okay to have simultaneous data import?

Is it okay to have more than one user import data at the same time another user is importing data? We have a bunch of segmented data to import split amongst multiple employees - is it okay if two ...
1
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0answers
66 views

Error importing contacts - for key 'UI_external_identifier'

I am having an issue when trying import contacts into civi. We have imported many contacts before but all of the suddden I am getting this error: Database Error Code: Duplicate entry '0385611' for ...
0
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1answer
103 views

Import Multi-value Custom Data Fails for Household Contact Type

The "Import Multi-value Custom Data" fails when importing data into a multi-value custom field set that applies to only a Household contact type or Household sub-types. When the field set was change ...
1
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1answer
61 views

Why after importing contact records were Addressee field values set to “Customized” for records where Custom Addressee had a null value?

I imported a large group of organisations into a sub-org group "Media". Some orgs had a specific generic addressee (ie, Editor) which I imported into the Custom Addressee field. After import I ...
1
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1answer
30 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
1
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1answer
28 views

Field Source doesn't appear in Import Contributions

I'm trying to import contributions. I found all the fields except the "Source" field. Is there any reason for not appearing? Is there a way to show it? Thanks in advance. :)
3
votes
1answer
54 views

Using API csv Import GU"I extension for Pledges

I have a number of Pledges that need to be loaded and was hoping the the extension would allow me to create a csv file and import the pledges in bulk. A separate line was created for each 'payment' of ...
0
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2answers
59 views

Where does Civi store membership and membership signup info?

We are moving to a new site, and when I tried to import our entire current Civi MySQL database to the new site, I had problems. So I have created a fresh database on the new site and want to try ...
0
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3answers
93 views

migrating civi database from current hosting to civihosting.com

We recently signed up for shared hosting at civihosting.com and want to move our current site there. Both sites are running CiviCRM 4.7.29 and WordPress 4.9.1. I cannot get into the CiviCRM ...
1
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1answer
184 views

Page timeout on contact import

Drupal 7 CiviCRM 4.6.28 Hosted on: Pantheon I have a client that needs to import 15,000-20,000 contacts on CiviCRM. The problem we are running into is that importing any amount over 500 is causing a ...
3
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3answers
209 views

How to add a tag or group to a set of pre-existing contacts via import?

I have a list of contacts (names and email addresses). I know that all of these contacts are in the Civi database, but I want to add a tag or a group to all of them, and i have the list in a CSV file. ...
1
vote
1answer
24 views

How can I easily import data from external sources like Stripe while dealing with subtle differences in field values?

Here's a specific example. When I export data from Stripe, there is a Status column with the value Paid. This obviously corresponds to CiviCRM's Contribution Status field. However, CiviCRM doesn't use ...
1
vote
1answer
33 views

Smarty causing contact import to fail

I have CiviCRM 4.6.28 on Drupal 7.56, hosted on Pantheon. We are trying to import lists of contacts, but anything above 250 contacts throws a timeout error, due to Pantheon's time limits. The time ...
1
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1answer
26 views

Importing Contributions - Email Receipt

When importing contributions I would like receipts to go to the contacts that made the payment. What is the best approach to make this happen?
3
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1answer
20 views

Are there any tricks to importing contact data if you include a column for 'is_deceased'

Are there any tricks to importing contact data if you include a column for 'is_deceased'? I am asking primarily so I can answer and give others a warning!
0
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0answers
19 views

Correcting some values during import

I imported certain contact records. Somehow Civicrm filled the country field with country data of its choice for certain records. Now I would like to edit those records. I have exported the records ...
5
votes
2answers
216 views

How do you import (custom) relationship fields?

I am prototyping and testing import from M$ Access. Up to now I could quite easily import relationships, but I am missing the way to import also the relationship core Start date and custom fields I ...
2
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0answers
59 views

Weird behavior when Importing into primary email

I just did an import (to verify weird behavior reported by a client), matching on first, last and email, with Update checked. The system has home set as default location type (=1). The contact had ...
3
votes
1answer
21 views

When I imported new contacts, some contacts got error “record”, what is that?

When I imported contacts using a CSV some rows were not imported even though their formatting was fine and matched all the other rows. When I downloaded the errors, the error was called "record". ...
1
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2answers
44 views

CiviCRM API V3 : Translate Two Digit State to State_Province_id?

I'm using civimigrate for a pretty intense migration into CiviCRM and I have hit something of a puzzler. I have a table with addresses that I am matching to contacts, but I cannot seem to find a way ...
3
votes
2answers
118 views

Failed to import contacts into groups (with csv import) [duplicate]

I have contacts belonging to different groups. I made a first csv import successfully : I have all data of contacts and they are all in the same big group. But then I tried to import them group by ...
0
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2answers
69 views

HOWTO reliably set default Country on Import?

We are trying to understand why importing contacts from CSV files with Address, City, State, Zip but no Country results in addresses with countries like Uruguay (for some CA residents), Yemen (for ...
1
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1answer
71 views

Import – match to contact by email without creating duplicate email address

Is it possible to use the import function for contacts and match by email, without creating duplicate email addresses for existing contacts? Example: We organize frequent webinars with participation ...
1
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1answer
62 views

Cannot get the import of employer-employee relationship to work

I have successfully imported all my organisations and I'm now trying to import my contacts which are employees of these organisations. I've read the relevant sections in the CiviCRM cookbook and the ...