Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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civicrm wordpress installation fails with: You have requested a non-existent service "spec_gatherer"

I'm trying to install Civicrm on Wordpress within this docker setup: https://lab.3sd.io/tools/civicrm-docker/ I tried the michaelmcandrew/civicrm:5.59.2-wordpress-php8.1 and civicrm:5.56.0-wordpress-...
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1 vote
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CiviCRM installation on Backdrop; CiviCRM links produce 404. Any thoughts?

CMS: Backdrop 1.24 CiviCRM: 5.58 PHP: 7.42 MySQL: 5.7.36 etc I have a Backdrop/CiviCRM installation running without errors on MAMP. I then tried to install CiviCRM with Backdrop on a live site hosted ...
1 vote
2 answers
22 views

CiviCRM video courses

CiviCRM is a great piece of software, but its reputation could be greatly improved giving video material to newcomers. Is there any project or team to involve on this?
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I can't reinstall civicrm "You do not have sufficient permissions to access this page"?

I installed civicrm on Wordpress without the test data so I just wanted to uninstall it by deactivating + deleting the folders .../wp-content/plugins/civicrm & wp-content/uploads/civicrm I also ...
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1 vote
2 answers
35 views

Civicrm on Wordpress installer table doesnt exist

Using Ampp version 4.3 with Apache v2.4.54, MySQL v8.0.31, php version 7.4.32, Windows Every time I run the CiviCrm installer I get an error "Table 'civicrm.civicrm_worldregion' doesn't exist in ....
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0 votes
2 answers
45 views

What's the best practice for creating a cronuser for WordPress CiviCRM installs?

I am working on setting up the cron job using cv on a fresh CiviCRM and WordPress install. The docs are unclear on where to set up the "cronuser" user (WordPress user? CiviCRM contact?) and ...
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1 vote
1 answer
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"Failed to locate boot function (bootJoomla)" error when installing with cv

Learning to use cv, and when trying to upgrade CiviCRM with the following command, I get a "Failed to locate boot function (bootJoomla)" error. Any thoughts where I should start digging as ...
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1 vote
1 answer
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Installation fault on Wordpress hosted site

Tried installing on a WP server. Versions: WordPress version 6.0.3 Active theme: Twenty Twenty-One (version 1.6) Current plugin: CiviCRM (version 4.6) PHP version 7.4.32 Zend Engine v3.4.0, Zend ...
1 vote
0 answers
18 views

Permissions issue, 403 on CiviCRM install

I've installed CiviCRM for WordPress without issues in the past but I've encountered a problem on one particular host. CiviCRM installs OK but when I launch the Installer I get a 403 on https://my....
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1 vote
2 answers
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Civisualize is not installing. Shows critical error message only. How to fix this issue in civicrm WordPress?

Civisualize is not installing. Shows critical error message only. How to fix this issue in civicrm WordPress? Tried to solve this a lot. But no proper solution is found till now. Please reply if any ...
0 votes
1 answer
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No CiviCRM pages on completely new install

New Server: Intel Xeon-E2388G 3.2, with 64GB RAM and 2 1TB nvme on soft raid running ubuntu server Database Server: 10.4.24-MariaDB-1:10.4.24+maria~focal PHP 7.4.30, Memory Limit 512MB Drupal 9.4.5, ...
1 vote
1 answer
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Installation failed: DB Error:connect failed

I'd appreciate any hint on how to fix this: wordpress installed, civicrm installation fails with Initialization Error code 24 DB Error: connect failed. Access denied for user 'user'@'localhost' ...
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1 vote
1 answer
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Issues with installing CiviCRM onto a Drupal 9 instance

I am currently having issues trying to install CiviCRM onto a Drupal 9.3.14 instance for a NPO website which is currently utilising the LocalGov Drupal Install Profile (https://www.drupal.org/project/...
0 votes
1 answer
113 views

new install on wordpress 6 fails

Have tried 5.49.2 and 5.46. If I manually upload and extract doesn't appear in plugins list. If I upload zip file via wp plugin upload then extraction fails with message "Unpacking the package… ...
1 vote
2 answers
56 views

Download button doesn't drop down

The DOWNLOAD CIVICRM 5.49.1 button on the https://civicrm.org/download doesn't have any drop down options.
1 vote
1 answer
98 views

"[message] => DB Error: no such table" error after installing civicrm

I drupal version 9.3.5 I have installed CiviCRM 5.47.3 plugin using composer in the centos 8 servers. After installing CiviCRM on the server CiviCRM plugin is enabled automatically in the admin ...
3 votes
1 answer
218 views

Fresh Install WP & Civi - Undefined Array Key Warnings Everywhere

Latest Civi and WP - PHP 8 - Database is utf8mb4 and utf8mb4_unicode_ci I am getting these Undefined Array Key Warnings everywhere. Did I set up the database incorrectly or could it be something else? ...
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3 votes
1 answer
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Attempt to re-install Civi 5.46 results in 'CiviCRM Installed'

I am attempting to re-install Civi 5.46 on Drupal 7.89. I have wiped out and re-created the database, deleted Civi files, caches etc. The civicrm.settings.php file has been wiped out. I can find no ...
0 votes
1 answer
78 views

Error: You need to define CIVICRM_DSN in civicrm.settings.php civicrm 5.46.0 on Wordpress

I am quite new to civicrm, but managed to get a site up and running (the instance had records etc)- somehow I managed to delete the uploads folder. so I did a fresh install of Wordpress 5.9, created a ...
0 votes
2 answers
185 views

Sorry, you are not allowed to access this page. WordPress version

So a long time ago we had played around with version 4.x on this site. I deleted it and I deleted the folder in the uploads folder. Then I unzipped the new zip file on my PC and uploaded it to the ...
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1 vote
0 answers
23 views

CiviCRM install "Too many open files" error

Is there a way to get the installer for Joomla to open fewer files at all at once? Or is there another way to manually install CiviCRM without using the install process? I've updated CiviCRM ...
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0 votes
0 answers
48 views

civicrm-5.45.0-joomla install fails

The site is currently at 5.41.1. I have tried both civicrm-5.45.0-joomla and civicrm-5.45.0-joomla-alt install packages. When I run the install multiple times, each one fails on writing a different ...
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0 votes
1 answer
57 views

CiviCRM 5.44 WordPress 5.8.2 Initialization Error

After install of CiviCRM 5.44 on WordPress 5.8.2 I receive the following message: Initialization Error Array ( [callback] => Array ( [0] => CRM_Core_Error [1] => simpleHandler ) [code] => -...
0 votes
0 answers
75 views

Failed clean installation (WP and Cloudways)

I have read related topics but could not find any real help there, except that the same error message was issued on other occasions. I'm trying to install 5.43.2 on WP on a cloudways brand new site. ...
0 votes
0 answers
80 views

Failed to open stream: No such file or directory during installation

Unable to complete a upload zip file installation of CiviCRM 5.42.1 on Wordpress 5.8.1, I used the File Explorer plugin to get the unzipped files into /wp-content/plugins/CiviCRM. However after ...
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1 vote
1 answer
13 views

How does drush:site-install recognize a previous civi installation?

While trying to set up an install script for a composer drupal/civi template, I try to rerun the install process several times. CiviCRM refuses to do that, saying civicrm appears to have already been ...
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0 votes
1 answer
91 views

Installing on Drupal 9 - compilation failures and resource url problems (may be related)

I got D9 installed, then set about installing Civi with composer.phar require -W civicrm/civicrm-{core,packages,drupal-8}:'=5.36' (I want to use 5.36, if possible) Things seemed to go OK except the ...
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1 vote
1 answer
227 views

Call to undefined function simplexml_load_string()

I have activated my civicrm 5.41.0 but while about to install it, the debug give a fatal error: Uncaught Error: Call to undefined function simplexml_load_string() in /var/www/wordpress1/wp-content/...
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2 votes
1 answer
146 views

Drupal 9 - CiviCRM Compilation Error

I've installed Drupal 9.2.5 using Composer (version 2.1.8). I am trying to install CiviCRM 5.41.0. I followed the steps in the CiviCRM instructions for installation on Drupal 8/9 using Composer. The ...
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0 votes
0 answers
55 views

Install error on Wordpress with Smarty.class.php

I have installed CIVI-5.41.0 for WordPress version 5.8.1, updated all the permission as well as php version 8 but still keep getting this error. Warning: Smarty error: problem creating directory 'D:/...
1 vote
2 answers
55 views

Civicrm separate database login syntax

I am installing Civi on localhhost. I want to set up a database separate to Wordpress. I am using these credentials: mysql://root:HIDDEN@localhost/cividata. The database username is root, without a ...
0 votes
0 answers
21 views

"CiviCRM Installed" screen lies

CiviCRM 5.40.1 isn't really installed it seems. Or at least not fully. Or maybe I'm an idiot. I'm logged in as an Administrator. The 'review these permissions' link sends me to the Persons page which ...
2 votes
0 answers
32 views

Remove sample data from installation

I've searched for the answer to this and haven't found it. I'm setting up a brand-new installation of CiviCRM into Wordpress. When installing, I chose to upload all of the sample data. Now that I'm ...
0 votes
1 answer
16 views

How to change TO option in Outgoing email setup

Newbie here. I've just installed CiviCRM in a Wordpress site and am currently configuring. When setting up the outbound email, it propagates this "TO" address. This address doesn't exist and ...
0 votes
0 answers
17 views

Default URL settings wrong when using 'cv core:install'?

I have tried to create a clean setup using cv core:install. The setup did not work properly due to the following: The 'CIVICRM_UF_BASEURL' variable did not end with a slash, although the comments ...
1 vote
0 answers
40 views

No admin page for civiCRM on Drupal 8 install (Xampp on Windows 10)

Sorry if my English contains mistakes. I just installed Drupal 8 on Xampp (Windows 10 latest version) with Composer and Drush. I then used the following commands for civiCRM: cd /c/xampp/htdocs/site/...
2 votes
3 answers
142 views

Error after fresh installation

CiviCRM first-time user here, trying to install on a system with the following specs: Host: Hostgator shared hosting CMS: WordPress 5.7.2 Database client version: libmysql - 5.6.43 PHP version: 7.3....
1 vote
0 answers
34 views

Can't connect to separate database

Trying a new install of CiviCRM 5.3.9 using a separate Wordpress database. Wordpress, MySQL and PHP are confirmed required versions. Path is definitely correct using mysql://USER:PASSWORD@localhost:...
0 votes
1 answer
115 views

CiviCRM database upgrade

I have a Joomla! CiviCRM installation (civi version 5.10.4). This has some functionality issues (reports do not work correctly). I no longer need Joomla! so is there a route to install latest CiviCRM ...
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2 votes
2 answers
61 views

Local install guidance

I'm of the "host or you're toast" philosophy so I'm trying to get a working instance of CiviCRM on either a virtual Ubuntu 20.04 instance on a local qemu/kvm server or personal laptop. Usual ...
0 votes
0 answers
25 views

Error 503, CiviCRM 5.32.2 on Joomla 3.9.27 & PHP 7.3.27

Error 503, CiviCRM 5.32.2 on Joomla 3.9.27 & PHP 7.3.27 Hello, After successfully installing CiviCRM on a local test environment, I am trying to install CiviCRM on my hosted production Joomla ...
0 votes
1 answer
85 views

WordPress WSOD When Activating CiviCRM 5.37.2

I am attempting to activate the CiviCRM 5.37.2 plugin on WordPress 5.7.2 after editing the MySQL connection string. After saving the connection string, I briefly get the CiviCRM "Success" ...
0 votes
1 answer
84 views

Corrupt installation during upgrade to 5.37.2 on Joomla 3.9.26

I have run into some trouble trying to upgrade from and old version of Civi to version 5.37.2 on Joomla 3.9.26 running on PHP 7.3.27 and MySql 5.7.32-35. The initial problem was that I could not get ...
1 vote
1 answer
142 views

Drupal 8/9 Compilation Install Error

I'm getting thiis error, when I try to install civicrm on Drupal 8 and 9 The following packages have new compilation tasks: civicrm/composer-compile-lib has 1 task civicrm/civicrm-core has 1 task ...
0 votes
0 answers
54 views

New install of Wordpress and civiCRM failed to open stream template_c / civi 5.37.0 on Synology NAS DS720+

I tried at least 5 times complete new installation on my Synology NAS, I always end up with the same errors. In Wordpress on the CiviCRM Tab it shows these errors: Please can someone help me. Warning: ...
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2 votes
1 answer
43 views

FAIL : first and fresh install of CiviCRM 5.36.1 on BACKDROP 1.83

my first test of Backdrop 1.83 with CiviCRM 5.36.1 via MAMP 6.3 PHP 7.4.12) failed backdrop installed correctly civicrm installed correctly, no error but when i try to reach the civicrm dashboard: ...
0 votes
1 answer
101 views

Cannot install on live Joomla site

Have attempted many times to install 5.35.1 or later 5.36.0 on live Joomla site. Find little info anywhere. Must not be many Joomla installations. Followed instructions explicitly and kept getting php ...
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2 votes
2 answers
337 views

Problem local drupal 8/9 install civicrm: folder is not writable (on Windows)

I am a volunteer from a non-profit organization that has problems with the installation of civicrm. We already have civicrm in worpress on an Aruba host (and it works), but we wanted to move to drupal....
0 votes
2 answers
195 views

What can I do about this error after attempting to install CiviCRM on a Wordpress site: Table 'myprefix_civicrm.civicrm_setting' doesn't exist

My attempt to install CiviCRM on a WordPress site (in a separate database) failed after creating only one table in the database. I didn't record the error, thinking I could just delete the database ...
1 vote
1 answer
41 views

CiviCRM WordPress uninstall - db issue

Uninstall CiviCRM from WordPress, is creating me a big issue. I needed to uninstall CiviCRM (5.31.1) from a production site, saving all theme and others settings. CiviCRM went away without uninstall ...

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