Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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0answers
48 views

Help: Need someone to migrate us from the old wordpress plugin

When CiviCRM abandoned the WordPress plugin after Version 4.4, and never coded an upgrade path, we got stuck on 4.4 and are now getting the "The site is experiencing technical difficulties. Please ...
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0answers
10 views

Tyring to install civicrm-5.15.1 on Joomla 3.9.9 Stable - “Installation error com_civicrm/admin/configure.php on line 115”

sorry for my approximate English. civicrm-5.15.1-joomla Joomla! 3.9.9 Stable Unfortunately the installation ends with the following error message. Fatal error : require_once(): Failed opening ...
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3answers
50 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
3
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1answer
43 views

CiviVolunteer - Where to put translations file on WordPress

after some work on Transifex, we need to install civiVolunteer italian translation on WordPress. Where is the right place to put the .mo file?
2
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1answer
26 views

How to change a sites URL

CiviCRM 5.14.0 I've read several explanations of how to change a sites URL but I am not having luck. I have made the changes in my apache2 sites-available conf file and restarted apache2. I have also ...
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1answer
20 views

Installation CiviHR

I would like to install CiviHR and design the data base, but I need support and training for tha. Is there any organisation or individual in the Netherlands that can provide that support?
2
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0answers
22 views

Joomla Installation causes Internal Server Error

I have a fresh install of Joomla 3.9.6 and trying a fresh install of CiviCRM 5.13.4 and I have been following the instructions found here https://docs.civicrm.org/sysadmin/en/latest/install/joomla/ I'...
1
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2answers
85 views

Fresh WP install succeeds then fails - path or permissions problem?

I've followed the install instructions on docs.civicrm.org site to make a fresh installation of CiviCRM in Wordpress on a local server (Synology NAS running Linux kernel). All went fine, leading to ...
0
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1answer
30 views

Split Data from Wordpress Database

On my initial setup, I had installed CiviCRM onto the same database as the Wordpress installation. Now I want to split this as I am migrating the website and would rather backup and have a copy of the ...
2
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1answer
127 views

404 Error During Install (Wordpress)

I m attempting to install CiviCRM 4.7 in Wordpress. I have all green bars, and have verified multiple times that the database password and user are correct. When I click the "Check Requirements and ...
1
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1answer
123 views

I am to install CiviCRM on Windows 10 with WAMP

I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows. Please guide me ...
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0answers
18 views

Installing Civicrm on Drupal 7 site

I have uploaded Civicrm 5.12.0 on a Drupal 7.65 site via FTP. After upload was completed, I attempted the installation script, but nothing happened. Is there a step that I forgot to do or wasn't aware ...
0
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1answer
46 views

Tyring to Upgrade to civicrm 4.7.28 on Joomla but wsod error says civicrm.settings.php is missing

I', having a hard time upgrading my Joomla! 3.8.3 site on Php 7 to civiCRM 4.7.28. This is the error I'm getting when I install from directory. I looks like it's not creating the civicrm.settings.php ...
0
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2answers
104 views

Getting this install error using latest CivicCRM on wordpress

Fatal error: Uncaught Error: Call to undefined function set_current_screen() in /var/www/html/wp-admin/admin-header.php:30 Stack trace: #0 /var/www/html/wp-content/plugins/civicrm/civicrm/CRM/Utils/...
0
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2answers
125 views

CiviSMS extension

I am running CiviCRM 4.7.6 on Drupal 7.43 on a CentOS 7 platform. I need to install CiviSMS with the Twilio and am running into a problem with the PHP version requirement of 5.5. CentOS natively has ...
1
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1answer
32 views

Is it better to install civi (Wordpress) on a dev server first then migrate to production or is the reverse better?

Assuming the goal is to install clones of Civi + WP + MySQL on two servers (let's call them "production" and "dev" with those roles in mind): These days, is it better to install first on dev then ...
2
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3answers
234 views

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

I am just trying to install on a WordPress platform and it said OK for all the checks and fairly sure that everything is okay. After running with Install button, I get this error and if I click in ...
2
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1answer
26 views

Installer not showing up

I've uploaded the file civicrm-5.8.2-wordpress.zip into the plugins folder and unzipped it. I've activated the plugin. The first time through this process the installer ran to the point of creating ...
2
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0answers
72 views

What does undefined extension class 'Smarty_Internal_Method_Assign_By_Ref' Mean?

The new installation of CIVI works. LAMP server, shared hosting, PHP 7.2, Joomla! 3.9, etc. When I click to go to configuration checklist, I get the error: undefined extension class '...
9
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7answers
1k views

Getting permission error when installing CiviCRM under Drupal

I've recently set up a subdomain of mine on a VPS, installed Drupal 7.56, and managed to download the civicrm module but when I go to http://mysite.net/drupal-7.56/sites/all/modules/civicrm/install/...
3
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1answer
35 views

Installer says cannot create triggers but I can with phpMyAdmin

Any suggestions how to get the civicrm installer to recognize that I have permission to create triggers. The installer says I don't, but my host says I do. I can create triggers with phpMyAdmin. I am ...
2
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0answers
81 views

Errors on install WP 5.02 (fresh install) , Civicrm 5.82, PHP 7.2.13 (xampp)

I installed civicrm 5.82 on a fresh install of Wordpress 5.02 with PHP 7.2.13 (xampp). Went through civicrm setup, then saw a few PHP warnings on the CiviCRM Home page. This is running on my local dev ...
0
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1answer
28 views

Warning after installation: Invalid argument supplied for foreach() in CRM_Utils_Check_Component_Env

anyone an idea what this warning is about? I get this warning straight after fresh installation. Warning: Invalid argument supplied for foreach() in CRM_Utils_Check_Component_Env->checkVersion() (...
1
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1answer
56 views

Can't use function return value in write context in … civicrm.php on line 342 (5.8.1, WordPress)

After manual installation of the plugin in Wordpress (5.0.1), PHP (7.2.12), mySQL (10.1.36-MariaDB). I can't activate it. I receive this info: Fatal error: Can't use function return value in write ...
3
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1answer
62 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
5
votes
1answer
392 views

Unable to install CiviCRM 4.7 on Wordpress 4.4.1

Environment: PHP Version 5.6.15 Apache 2.4.17 MySQL 5.6.27 Windows 10 Wordpress Plugins Active: Exclude Pages from Navigation, Ninja Forms, Ninja Forms - Layout Master When attempting to ...
0
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2answers
51 views

Hosting Provider for CiviCRM

I am trying to install my CiviCRM instance on my current drupal installation that is my website which is hosted by the webgo24.de. During installation I get an error „DB Error“ and after some emails ...
2
votes
1answer
30 views

Installation issues - unmet dependencies

trying to install the civicrm buildkit using the instructions found here : https://docs.civicrm.org/dev/en/latest/tools/buildkit/ I am on ubuntu 16.04. When I run curl -Ls https://civicrm.org/get-...
2
votes
2answers
76 views

Can not enable Contact Distance Search under CiviCRM modules

I have installed CiviCRM 4.7 and CMS is Drupal 7.56 CiviCRM Contact Distance Search is showing disabled in the modules list. Why is it disabled? how to enable it?
3
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3answers
283 views

CiviVolunteer install fails

Failure installing CiviVolunteer ver 4.6-2.1.1 on CiviCRM ver 4.7.6. I'd previously had CiviVolunteer1.4, (pretty much just playing with it) then attempted 2.0 install several weeks ago. Nothing ...
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0answers
14 views

Any issues known when installing via docker image?

I have installed Bitnami CiviCRM Stack 5.5.3-0, containing CiviCRM, Drupal, MySQL, Apache ... It works like a charm, at least the are no obvious issues for me - ok, im a complete beginner regarding ...
1
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1answer
34 views

2 Drupal Sites and 1 CiviCRM

I am looking for some advice on whats the best approach to implement two Drupal sites with different domain names + designs and link them to one CiviCRM. I know multi-site for CiviCRM is on option ...
2
votes
1answer
128 views

CiviCRM Page Not Found Error After Copying Site to New Server

I wanted to do some testing on my CiviCRM site (on Drupal) and so copied everything over to another server. I am using CiviCRM 5.3.1 with Drupal 7.59. I followed the steps in the "Moving an Existing ...
1
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1answer
36 views

Running 2 civicrm instances on 1 database

I have one mySQL database and one Apache webserver. Can I still run 2 separate wordpress/Civicrm environments (like staging and production)?
1
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1answer
38 views

Cannot bootstrap Civi from standalone script in WP

We have an old script in the bin folder that bootstraps Civi like so: require_once '[whatever]/wp-content/plugins/civicrm/civicrm/civicrm.config.php'; require_once 'CRM/Core/Config.php'; But as of 4....
5
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0answers
43 views

Oops! Incorrect CiviCRM version. This installer can only be used for the Drupal version of CiviCRM

I get this message after (successfully) installing 5.4.0 into Backdrop 1.10.1. The download file is civicrm-5.4.0-backdrop.tar.gz and when I start to install it shows the correct version (it says ...
1
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1answer
68 views

CiviCRM 5.4.0 Install “You do not have permission to access this page”

I am stuck on this step: Then go to Settings > CiviCRM Installer: http://example.org/wp-admin/options-general.php?page=civicrm-install In version 4.7 and above you will see a link on the wp-...
1
vote
1answer
31 views

Drupal Installation Error on Centos

I am getting this error during installation. Has anyone else seen this? You don't have permission to access this page The installer can only be run by a user with the permission to administer site ...
2
votes
2answers
245 views

How to reset CiviCRM?

When writing a re-initialisation script / extension or drupal module, how would you reset CiviCRM back to clean installation state? Is it possible to install "minimal" without components and their ...
0
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1answer
59 views

CiviCRM reports Cron not running, but my web host is adamant that it is

I'm using the cli.php method to run cron as described in the System Administrator Guide. I am able to run this command from ssh, and it seems to execute fine: php /var/sites/c/<mydomain>/...
1
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3answers
108 views

DB Error: connect failed when trying to call Job.execute using cli.php?

I've set up a new CiviCRM install on a new Drupal install and I'm trying to configure Cron using the instructions at https://docs.civicrm.org/sysadmin/en/latest/setup/jobs/. I'm a complete newbie at ...
1
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3answers
55 views

My hosting company does not support SUPER privilege - can I use CiviCRM with them?

I finally after a week and 3 tickets got CiviCRM/Joomla to install on my Startlogic hosted server, but I can't add anything to the database. The final response I got from Startlogic support was "...
4
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1answer
42 views

Moving site from WordPress to Drupal

I've been moving a CiviCRM from WordPress to Drupal but getting a strange array of errors. It's on the same hosting so I've set up a new database for the new CiviCRM, moved all the tables except the ...
2
votes
2answers
86 views

Can't install extensions on CiviCRM 4.6.36 with Drupal 7.59

So I successfully installed CiviCRM and most things are running well but I can't install extensions. From Gui I get to the "Download and Install button and the installation fails with: WARNING: The ...
1
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1answer
126 views

CiviCRM installation page is blank on Wordpress

I am trying to install CiviCRM in Wordpress. The upload and activation of the plugin worked fine. Issue is now using this URL /wp-admin/options-general.php?page=civicrm-install to complete the ...
2
votes
1answer
186 views

`Failed opening required 'Log.php'` trying to install

I'm attempting to install CiviCRM 4.6.19 in order to perform a migration and am completely stumped on something. This is going into a Drupal 7 site and the entire thing is being put together with ...
1
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0answers
65 views

white screen when trying to install civicrm on drupal, which is installed on a subdirectory

I have a Drupal site installed in a subdirectory, and would like to install the Civi module in it. I have uploaded all the civi files, alas, when I try to install Civi here: www.mysite/drupal/civi/...
1
vote
1answer
89 views

Error when installing civicrm-4.7.29-drupal on Drupal-7.56

when I install civicrm-4.7.29-drupal on Drupal-7.56 just using one database for drupal an civicrm the installation runs perfectly without any errors. If I use two databases for drupal and civicrm I ...
0
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1answer
98 views

Unable to install CiviCRM 5.0.1 as Drupal site admin

Just been trying to install CiviCRM 5.0.1 in Drupal 7.58, and when I try to run the install script, I get a message saying I don't have permission to do so: "You don't have permission to access this ...
2
votes
1answer
29 views

Is there Support?

Do you provide support services to users? If so, what is the cost or cost of additional add-ons? I've heard that this is priced a-la-carte per submitted request