Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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2
votes
1answer
247 views

`Failed opening required 'Log.php'` trying to install

I'm attempting to install CiviCRM 4.6.19 in order to perform a migration and am completely stumped on something. This is going into a Drupal 7 site and the entire thing is being put together with ...
1
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0answers
79 views

white screen when trying to install civicrm on drupal, which is installed on a subdirectory

I have a Drupal site installed in a subdirectory, and would like to install the Civi module in it. I have uploaded all the civi files, alas, when I try to install Civi here: www.mysite/drupal/civi/...
1
vote
1answer
95 views

Error when installing civicrm-4.7.29-drupal on Drupal-7.56

when I install civicrm-4.7.29-drupal on Drupal-7.56 just using one database for drupal an civicrm the installation runs perfectly without any errors. If I use two databases for drupal and civicrm I ...
0
votes
1answer
125 views

Unable to install CiviCRM 5.0.1 as Drupal site admin

Just been trying to install CiviCRM 5.0.1 in Drupal 7.58, and when I try to run the install script, I get a message saying I don't have permission to do so: "You don't have permission to access this ...
2
votes
1answer
31 views

Is there Support?

Do you provide support services to users? If so, what is the cost or cost of additional add-ons? I've heard that this is priced a-la-carte per submitted request
1
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2answers
32 views

Is it possible to set the list of CiviCRM components from the command line using drush

drush and cv have both have commands to install extensions. But know I want to create a script that sets the CiviCRM components. Is it possible to do this?
1
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4answers
38 views

CiviVolunteer Fails to Install

After moving my Joomla-based CiviCRM site to a new server that included an upgrade to Joomla 3.8.2 on PHP 7.0 and CiviCRM 4.7.29, CiviVolunteer stopped working. I eventually uninstalled CiviVolunteer ...
1
vote
2answers
678 views

Joomla installation error: Please enter a package folder. Unable to find install package

When I tried installing by uploading the package file, nothing happened. Then I tried exactly as the installation guide says for Joomla and I get this error: Please enter a package folder. Unable to ...
3
votes
0answers
164 views

Wordpress V4.7.31 install - Cannot add or update a child row: a foreign key constraint fails

installation fails with a bunch of the same errors. Summary below: DB_Error object ( [error_message_prefix] => [MODE] => 1 [level] => 1024 [code] => -3 [MESSAGE] => db ERROR: ...
1
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0answers
65 views

Facing issues with CiviCRM installation on Drupal 7

I manage to install CiviCRM on Drupal 7 ( had to do it manually ) and ran installation program successfully. However, I am facing following issues : 1) civiCRM option is not visible on top menu ...
2
votes
4answers
154 views

Install CiviCRM alone or as Wordpress plugin?

I need your advice. What is the best ? Install CiviCRM alone or as Wordpress plugin ? I have a wordpres website for a NPO, and I want to manage members with CiviCRM. We are not big, and will manage ...
0
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2answers
184 views

How to use CIVIHR for wordpress

I am working on CIVI CRM on wordpress. I need to make HR module in CIVI CRM. Can anyone tell me how to integrate CIVIHR extension in CIVI CRM.?
3
votes
4answers
1k views

Word Press Install Missing civicrm.settings.php; dashboard unavailable; no menus

I have a problem that appears to be similar to this post: https://forum.civicrm.org/index.php?topic=34290.msg145436#msg145436 I'm in the middle of setting up an evaluation instance of CiviCRM within ...
0
votes
1answer
25 views

4.7.29 not installing on test site

Trying a test install of CivicCRM 4.7.29 for Wordpress before purchasing. Not going well. As we attempt to install as a plugin, we get the following error msg: Warning: POST Content-Length of ...
1
vote
2answers
1k views

How do I troubleshoot DB Error: connect failed on a new installation on Wordpress?

I am following the detailed instructions to install Civi under Wordpress. I am running a local development Wordpress site using MariaDB 10. I have downloaded and activated the CiviCRM plugin. The ...
4
votes
2answers
2k views

Database Trigger error message

Trying to install to WordPress and I get; "Could not create a database trigger." I have no idea how to resolve. Thank you!
2
votes
1answer
35 views

Race condition death spiral when changing a site's domain?

Drupal 7, CiviCRM 4.6, I've just switched a site from being a directory of one domain to it's own new domain. After clearing all caches and resetting the backend configuration, it's able to load the ...
0
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2answers
56 views

Installed on Subdomain Civimail is blank

I just installed civi 4.7.27 on Wordpress 4.9.1 into a subdomain example.mysite.com The civimail New Mailing page is blank and the System Status page is blank. Other pages are probably blank too.
1
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3answers
16 views

I cannot get the installer civicrm screen

I have downloaded and unzipped the files. In wordpress when i click on the menu "install civicrm" i have no answer, the screen remains. See screencap Thank you for help My hosting is by 000webhost ...
0
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0answers
72 views

How to Install Civi on a Subdomain?

I am installing civi 4.7.27 on a subdomain ( civiinstall.mysite.com ) that will run on WordPress 4.9.1. Has anyone installed Civi on a subdomain before? Do we need to update the paths somewhere as ...
1
vote
1answer
368 views

Why is there private_html in my [cms.root] directory variable and is it trouble?

The Settings - Upload Directories screen (url civicrm/admin/setting/path?reset=1) makes it possible to examine the value of the [cms.root] variable. Just click the first help question mark. In my ...
3
votes
1answer
45 views

Moving CiviCRM from Windows to Linux

I created a CiviCRM database locally on my windows machine on Wordpress. I am using a linux webserver to which I would like to move the data. I think there should be no issues in moving the data using ...
0
votes
0answers
172 views

Invalid value for field(s) : field ID after moving the installation

I copied my CiviCRM installation into another machine. I imported all my old data successfully. I am able to see the old data in matching fields including data in custom fields. I tried importing new ...
1
vote
1answer
92 views

Having a Problem Installing CiviCRM 4.7.25 on WordPress

I'm having a problem installing the latest version of CiviCRM on WordPress 4.8.2 (Ubuntu 16.04.3 LTS, Apache 2.4.18, PHP 7.0). Steps to Reproduce: 1) Log in to the WordPress site's administrative ...
2
votes
4answers
244 views

Separate sites for CiviCRM and public site?

Is there a best practice as to whether CiviCRM should be installed on its own site, seperate from the public site or as part of the public site? I think of our internal users doing mailings etc and ...
5
votes
2answers
156 views

CiviCRM (on WordPress) runs too slow to be useful

Just installed WordPress and then CiviCRM on my Hostmonster.com hosted website. CiviCRM runs too slow to be useful. Is there w way to make it run without 1-2 minutes for each option selected, with ...
1
vote
1answer
45 views

CiviCRM installer reports Warning: CRM_Core_ClassLoader message

I'm trying to set up a new CiviCRM install (4.7.24 plus Drupal 7.56) on a subdomain but I keep getting an error message. I tried to install using the Drupal 'add a module' but after about a minute it ...
1
vote
2answers
161 views

WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19

I've been having problems trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and ...
0
votes
1answer
58 views

CiviCRM error on Joomla 3.x - There are no public mailing list groups to display

After a successful backend installation on latest Joomla platform CiviCRM does not seem to work when I try to publish any page. i get this same error message on all pages: <div id="crm-container"...
0
votes
1answer
86 views

CiviCrm will not install on Joomla 3.5.0

Installation fails with the following error using Joomla 3.5.0: 0 Call to undefined function dl() Installation succeeds when using Joomla 3.4.8 Any help would be appreciated.
0
votes
3answers
54 views

Copying the CiviCRM installation in a different machine

I am trying to make a copy of my CiviCRM installation on WordPress in a different machine. I ma mainly trying this just as a practice for future upgrading of CiviCRM versions and also as a backup. I ...
2
votes
3answers
665 views

Civi dashboard and menus won't display after install

I'm attempting to get an instance of Civi up and running on a WordPress site. The install says it goes fine, but when I try to enter the dashboard, I get this: I did a test install of WP and civi on ...
2
votes
2answers
59 views

How do I get started using CiviCRM?

My boss wants to start using CiviCRM. We are a nonprofit organization for veterans. I am not familiar with Drupal and I am toying with a demo of CiviCRM and I am wondering how do I customize it to ...
2
votes
0answers
193 views

500 Error on install

I'm having issues just getting CiviCRM installed. This is a Drupal 7.55 install. I got as far as installing CiviCRM as a module but the next step is to go to the install/index.php file and that is ...
4
votes
2answers
252 views

Cannot install CiviCRM 4.7.21 on WordPress/Drupal

Wanting to do a clean install of CiviCRM, I thought I should use version 4.7.21. I am using a clean install of WordPress 4.8 with no other plugins. I get the error message below when I go to the ...
1
vote
1answer
64 views

Error when installing CiviVolunteer

Not sure how to resolve this. Getting the error when installing org.civicrm.volunteer Sorry but we are not able to provide this at the moment. DB Error: unknown error Here is the backTrace log: ...
1
vote
1answer
43 views

Why is the CiviCRM installer unable to connect to the MySQL server?

I am using Drupal 7.56 and CiviCRM 4.7.21 on Ubuntu 16.04. The Apache and MySQL servers run on the same host. The Drupal and CiviCRM databases are stored on the same server, and are accessed with a ...
1
vote
0answers
51 views

Failure to install CiviCRM on a clean new Wordpress site, running on Debian Jessie. Installation activation went to a blank page

Using Let's Encrypt for ssl, no problems with WordPress. Installation and plugin activation for CiviCRM led to a blank page. Apache2 log looks like this: [Wed Jul 05 13:58:40.895212 2017] [ssl: ...
5
votes
1answer
128 views

How do I install CiviCRM on Backdrop?

Given that the answer to whether CiviCRM will work with Backdrop is Yes, and that the integration is "functionally complete" -- how do I install CiviCRM on an existing Backdrop site? It is not ...
2
votes
1answer
519 views

CiviCRM Fatal error: Uncaught CRM_Core_Exception: [0: Found installation canary

If you can advise or solve my problem – please answer I trying to install CiviCRM 4.7.14 for wordpress 4.7 on windows machine, all steps of installation based on official CiviCRM installation guide. ...
2
votes
3answers
44 views

How does this work with an existing website?

How does this work with an existing website? Or do we create a new website via a host like wordpress?
1
vote
1answer
89 views

Setting up CiviCRM in WordPress - warning message and failure to connect to WP DB

So I'm trying to set up CiviCRM on my wordpress site hosted by GoDaddy. I called them to help get the plugin installed, which was fine. Once I go to our WP dashboard and begin the setup process for ...
2
votes
1answer
43 views

How to build a Real Size Drupal+Civi Test Configuration?

I have installed a Drupal+Civi test site, with same software level as my production site (Drupal 7.54 / Civi 4.7.16). To be able to make real size tests, I want to have identical DBs on each site. ...
0
votes
2answers
86 views

DB Error at Installation

I have been runnning civiCRM for more than 2 years until now ; but I meet some problems (phone number cannot be saved). So I try to install a new CiviCRM (4.7.11) on Drupal 7.50, the simplest way : ...
2
votes
1answer
581 views

After installation Civi menu and dashbord do not show (SOLVED)

after a successful installation of CiviCRM 4.7.19 on WordPress 4.7.4 – the installer said everything was fine –, the menu and dashboard of CiviCRM does not show. I know, this issue has been ...
0
votes
1answer
309 views

Installing CiviCRM 4.7 in Drupal 7 can't match requirements

I'm trying to install CiviCRM 4.7.12 in Drupal7 but I'm unable to proceed with the CiviCrm Installer. Right at the top of the page (outside of the Installer box) I have this error: Warning: ...
2
votes
1answer
70 views

Installing Civicrm session_start(): error fatal

I installed Civicrm on Wordpress on the plugin folder and I can't active it. I have this error : Warning: session_start(): user session functions not defined in /srv/bindings/code/wp-content/...
1
vote
0answers
50 views

problem installing civicrm on drupal 7 acquia on windows or linux LAMP.

Environment is window 7, drupal 7 using acquia dev desktop. Then tried on a linux box at home... LAMP... Error messages vary from white screen with only a waiting for domain at the bottom of the ...
1
vote
1answer
49 views

Can't install CiviCRM on Joomla

I can't install the CiviCRM onto my Joomla. When trying to install it looks like it's working then it goes back to the install screen and nothing is installed. I have tried the zip file and tmp ...
1
vote
2answers
396 views

Installing Wordpress and drupal on same machine

I am trying to install wordpress and drupal on same server. Using WAMP. I have installed both WP and Drupal under wwww directory. In Wordpress CiviCRM works fine. Drupal installation went through. ...