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Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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2
votes
7answers
126 views

Do I need to know Linux to administer CiviCRM?

Do I need to know Linux to administer CiviCRM? This is not a rhetorical question :) . And it's a question I wish I had asked three and a half years ago. My answer now, to my self of three and half a ...
2
votes
1answer
111 views

I can't install CiviCRM on Wordpress

I have two instances of WordPress (both running 4.7.4). I have tried on one to install CiviCRM 4.6.27 and the other, CiviCRM 4.7.18. But, I get the same error: I try to install, I get all clear for ...
1
vote
2answers
181 views

Getting CiviCRM resources to load on the Joomla frontend

I have created an Event in CiviCRM and it all worsk fine in the Administrator side of Joomla when I test the Online Registration page. I have a price set of various ticket prices and the total adds up ...
1
vote
1answer
47 views

How do I fix this in CiviCRM System Status - sites/default/civicrm/extensions is not writable Please change your file permissions?

I'm getting a warning message in CiviCRM System Status while setting up 4.7 - "sites/default/civicrm/extensions is not writable. Please change your file permissions." What should I do?
2
votes
2answers
2k views

“Error while sending QUERY packet. PID=975356 in wp-db.php on line 1877” for new install

I am (trying to be) a new CiviCRM user. I've tried installing both 4.7.16 and 4.6.26 on clean installs of WordPress 4.7.2. I end up with the following error when installing the plugin. "Error while ...
3
votes
1answer
294 views

Solved - Wrong base URL for Civi include files (Wordpress)

Civi version: civicrm-4.7.14-wordpress | Wordpress version: 4.7 Hi, I have run into a problem with a Civi/WordPress install. The content of the dashboard is not loading and the Civi menu not ...
1
vote
1answer
266 views

“Site can't be reached” error during CiviCRM Joomla install

When I try to "Install from folder" (CiviCRM 4.7.15) on Joomla (3.6.5) I get the error "Site can't be reached." I've tried the troubleshooting tips listed here: https://wiki.civicrm.org/confluence/...
1
vote
2answers
401 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
0
votes
1answer
38 views

trouble with CiviCRM Installer on wordpress

I am trying to setup CiviCRM 4.7 on most recent Wordpress -- copied the folder to /var/www/html/wp-content/plugins/ and was able to see the plugins in Wordpress. When I click on "configure CiviCRM", ...
1
vote
1answer
603 views

How do I create and access a database for civiCRM

I am trying to install CiviCRM in WordPress to see if the small NGO I work with might be able to use it. I got a domain name and installed WordPress through BlueHost.com and turned on the CiviCRM ...
1
vote
2answers
56 views

Edit profile the triangle just keeps spinning

I am using a new install of 4.6 with no additional plugins installed. I go to contributions>manage contibution pages > member Sign up> Configure then profiles. I click the edit edit button next to ...
1
vote
1answer
307 views

Fatal error: Uncaught CRM_Core_Exception: Found installation canary

I am new to civicrm and I have been recommended by a friend to try it out for my website. But before I do that I would like to try it our on my laptop via xampp. I installed wordpress and then ...
1
vote
0answers
22 views

install extension civibooking

As the installer gave us a warning that we maybe will have issues with http Redirect, so we did a Manual Installation of civibooking. Now we cannot find any indicator that the process really was ...
1
vote
1answer
34 views

Trying to remove old version and install new

CiviCRM was causing an error 500 on the site. I renamed the com_civicrm directory in root joomla and in administrator folders I now get Warning: require_once(/hsphere/local/home/kencostore/...
6
votes
4answers
519 views

Is CiviCRM for us?

We are a small NGO with three full time office staff and currently a few hundred supporters. Most of our income is from grant makers, we have approx details of approx 250 grant making trusts and ...
4
votes
1answer
155 views

Suscpicious Database Errors

In my installation I firstly recognized database errors like described in CiviCRM issue CRM-19109: Draft mailings are not saved. In a fresh local installation (Ubuntu 16.04LTS, php 5.6, mysql 5.7.13, ...
1
vote
2answers
603 views

error: “Found installation Canary” while installing CiviCRM

Fatal error: Uncaught CRM_Core_Exception: [0: Found installation canary. This suggests that something went wrong with tracking installation process. Please post to forum or JIRA. thrown in C:\xampp\...
2
votes
1answer
347 views

404 css and js not found, wrong [civicrm.root]

a fresh install on Joomla 3.6.4 with CiviCRM 4.7.13 results in countless 404 errors All files of those locations are not found: css bower_components packages js It tries to find the files from ...
4
votes
2answers
290 views

Tips for using CiviCRM on Amazon EC2

Is someone running CiviCRM on the Amazon EC2 (Part of the Amazon Webservices)? I would like to know: What instance type is selected? Is the operating system AWS Linux (supported by Amazon)? Are there ...
0
votes
2answers
122 views

Unable to launch a fresh install of CiviCRM

I installed CiviCRM over Drupal. Everything looked fine but when I want to start the module, I get a white screen and the following error when I back to Drupal. I can't enter CiviCRM. Warning : ...
9
votes
4answers
1k views

Error during Drupal installation: MySQL support not included in PHP

I am getting an error as show by the image above when attempting to install CiviCRM on drupal. What does this error message mean and how could I go about fixing it? The entire configuration report ...
1
vote
2answers
2k views

“alter routine command denied to user” error when installing extensions?

I have installed civicrm 4.7 on drupal 7. Installing of extension failed with error: DROP FUNCTION IF EXISTS civicrm_strip_non_numeric [nativecode=1370 ** alter routine command denied to user '...
1
vote
0answers
56 views

Install on Wordpress ends in 404 via HTTPS

I have a testing site I wish to install civiCRM on. The server and software specs all match civiCRM's requirements as seen here. The pre-install check all seems to be okay with it's green text. After ...
0
votes
1answer
187 views

Fatal Error on ClassLoader.php : undefined function stream_resolve_include_path()

Has anyone received the following Fatal Error when installing CiviCRM? Fatal error: Call to undefined function stream_resolve_include_path() in /var/www/html/devCivi/modules/civicrm/CRM/Core/...
3
votes
1answer
61 views

Error on CiviCRM Installer Page

Warning: Invalid argument supplied for foreach() in /public_html/wp-content/plugins/civicrm/civicrm/install/index.php on line 769 I'm also receiving the following under PHP Configuration: MySQL ...
4
votes
2answers
1k views

Could not create a database trigger on AWS RDS

I am installing CiviCRM in Amazon AWS environment. User civicrm has full rights on civicrm database. I certainly see TRIGGER among all others in my phpMyAdmin console. Out of abundance of caution I ...
2
votes
1answer
254 views

Installation Issue - Database Triggers not allowed by hosting provider

After spending 3 months configuring and testing CiviCRM on a locally hosted/internal server (and being suitably impressed), I attempted to install onto our website which is hosted with GoDaddy. I ...
9
votes
1answer
503 views

What is the installation canary?

One of my CiviCRM instances database has the table civicrm_install_canary, another has not. In code it is marked as a mechanism that check whether the install has run before. But how does this ...
2
votes
2answers
234 views

Blank Screen When Clicking on CiviCRM in Wordpress - No Administer Panel

I successfully installed CiviCRM to my wordpress site at josephcommunitycenter.org. When I click on CiviCRM on the left side of the WP Admin panel, it takes a while for the page to load and then I see ...
2
votes
1answer
183 views

Dependency on php5.6-simplexml goes unchecked, is that a bug?

I'm trying to install CiviCRM 4.7.10 on Ubuntu 16.04/WordPress 4.6.1/PHP 5.6. After completing the installation, when I try to open the CiviCRM node in the WordPress admin menu, I get an error 500 ...
2
votes
1answer
50 views

Do I need root access to my database to use CiviCRM? [duplicate]

After installing your plug in, I looked at the CiviCRM installer page and was shown an error which said "unable to create database triggers". I have shared hosting. Is it possible to still use this ...
3
votes
3answers
64 views

How to download CiviCRM - no coding?

How do I download and start using CiviCRM if I know no coding? Is it possible? Is there any easy step by step tutorial?
1
vote
1answer
2k views

Install Error DB Error: extension not found

Using "upload package file" or "install from folder" on a clean new Joomla 3.5.1 installation without any other extension I get this error : Cannot open mysql://XXX:YYY@localhost/XXX?new_link=true: ...
3
votes
1answer
256 views

Database name on Wordpress can't include hyphen, but our host has mandatory prefix-hyphen-name format

Is there any way we can work around this? Our Joomla install was quite happy to use a db of format xxnn-yyyyyy. When we create or rename db using phpMyAdmin we can only choose the yyyyyy. "xxnn-" ...
1
vote
2answers
815 views

Clean reinstall on Wordpress

New to CiviCRM. WordPress Version: 4.4.2 PHP Version: 5.5.32 MySQL Version: 5.1.73-log I initially installed CiviCRM 4.6.14 LTS by mistake and rather than do an upgrade, I deactivated it, deleted it,...
0
votes
0answers
332 views

Installation Error with WordPress 4.6.1 and CiviCRM 4.7

After successfully trialing CiviCRM on a local desktop PC, we have decided to install on our hosted wordpress website. I am following the instructions as listed here to the letter (3rd attempt) - ...
2
votes
1answer
45 views

CiviCRM Installer Errors - Can't change DB settings

I can't get past the install page (/wp-admin/admin.php?page=civicrm-install). The installer prepopulates to my WordPress DB settings and won't take the CiviCRM DB settings I put in. I input the MySQL ...
1
vote
2answers
161 views

Wordpress 4.7.x Installer issue

After activating the CiviCRM plugin within Wordpress and opening the 'CiviCRM Installer' I am unable to alter the CiviCRM Database settings fields to point to my CiviCRM database. The fields are pre-...
3
votes
2answers
156 views

Cannot separate CiviCRM database tables from Wordpress tables on installation

I just installed CiviCRM for the first time on a test Wordpress installation for checking out CiviCRM. I followed the instructions at https://wiki.civicrm.org/confluence/display/CRMDOC/Installing+...
2
votes
3answers
305 views

Environment Settings, mismatch timezone

I have just done a new install of WordPress and CiviCRM, it has displayed this warning when looking at the CiviCRM dashboard: Environment Settings Timestamps reported by MySQL (eg "2016-03-22 14:45") ...
2
votes
1answer
377 views

Problem installing and removing CiviCRM on a Joomla 3.6.3 site

I'm trying to install CiviCRM 4.7.10 on a newly installed Joomla 3.6.2-site. I uploaded the code to a folder on the server, and did an "install from folder". However, this one failed (maybe faulty ...
2
votes
5answers
575 views

INSTALLER fails. Database can't “SELECT GET_LOCK” at civicrm/install/index.php(271)

After complete wipe and install new MYSQL 5.7.9 can't get fresh civi drupal up and running but existing drupal sites work fine. So I'd like to know if others can install on this combination or if a db ...
2
votes
1answer
27 views

What's stripping the characters from my menu links? (ie. '?' '=' and '&')

Just updated to 4.7.10 on wordpress and any menu link with non alphanumeric characters is stripped and replaced by an underscore. Example: /civicrm/contact/add?reset=1&ct=Individual Becomes: ...
1
vote
3answers
258 views

Wordpress permission issue on a fresh install of CiviCRM

I have just installed CiviCRM and I have a permission issue when accessing the "Configuration checklist" page. When clicked, this URL redirects me to front-end with message : "You do not have ...
1
vote
0answers
25 views

Unable to access CiviCRM remotely

We are a having an issue where we are unable to access the CiviCRM feature outside of the server. When we try to access CiviCRM as a domain user on another machine, we are only able to access ...
1
vote
1answer
64 views

Dashboard Issue after attempted Installation on Wordpress 4.5 [duplicate]

Attempting to install CiviCRM 4.7.6 on WP 4.5. Plugin activates fine. All checks on Installation screen are fine/OK. On finish, there was a note about "Cron not running", but no error that was ...
0
votes
1answer
30 views

civicCRM hangs. Crashes site

php5.5/Mysql5.6 latest wordpress civiCRM 4.6 host: ganfi.net Install but then hangs, and hangs & eventually crashes site FIX??
1
vote
1answer
93 views

how do I install an extension in wordpress

I downloaded master .zip from the civi website, and it is in my download box. How do I get it to a folder in my website to put the zip into my program
1
vote
1answer
106 views

Forgot to make new database for civi… how uninstall?

I installed CIVI but forgot to create a new database just for civi... how do I undo or uninstall and start over?
2
votes
1answer
243 views

How to successfully install CiviCRM w/Wordpress on WPEngine hosting

I've seen other questions indicating CiviCRM will not install properly on WPEngine, at least not without some extra work, such as: Install problem civicrm with wordpress The installer says it was ...