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Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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2
votes
3answers
305 views

Environment Settings, mismatch timezone

I have just done a new install of WordPress and CiviCRM, it has displayed this warning when looking at the CiviCRM dashboard: Environment Settings Timestamps reported by MySQL (eg "2016-03-22 14:45") ...
2
votes
3answers
256 views

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

I am just trying to install on a WordPress platform and it said OK for all the checks and fairly sure that everything is okay. After running with Install button, I get this error and if I click in ...
2
votes
3answers
652 views

Civi dashboard and menus won't display after install

I'm attempting to get an instance of Civi up and running on a WordPress site. The install says it goes fine, but when I try to enter the dashboard, I get this: I did a test install of WP and civi on ...
2
votes
2answers
2k views

“Error while sending QUERY packet. PID=975356 in wp-db.php on line 1877” for new install

I am (trying to be) a new CiviCRM user. I've tried installing both 4.7.16 and 4.6.26 on clean installs of WordPress 4.7.2. I end up with the following error when installing the plugin. "Error while ...
2
votes
2answers
874 views

Problem after upgrading: table not found

I have a big issue after installing an upgrade of CIVICRM. The debug output indicates a table is missing but does not identify which one: DB Error: no such table What should I do? I have add a ...
2
votes
2answers
81 views

Errors in functions.php after installing 5.16.2 on Drupal 7

I'm running Drupal 7.67 on PHP 7.1 and am now getting the below error when I invoke Drush commands. Another gripe is that upon install, Civi blew out my blocks settings, so I needed to reconstruct ...
2
votes
1answer
237 views

`Failed opening required 'Log.php'` trying to install

I'm attempting to install CiviCRM 4.6.19 in order to perform a migration and am completely stumped on something. This is going into a Drupal 7 site and the entire thing is being put together with ...
2
votes
2answers
268 views

How to reset CiviCRM?

When writing a re-initialisation script / extension or drupal module, how would you reset CiviCRM back to clean installation state? Is it possible to install "minimal" without components and their ...
2
votes
2answers
48 views

is there an easy local install method for civics and all dependent software

I'm investigating civicrm for a work use at the ngo where I work. We don't have in-house It team who can help install it. So I'm trying to do so myself. I have some experience using Ubuntu and basic ...
2
votes
1answer
28 views

What is the easiest way to set up cron for CiviCRM on a Drupal 7 installation?

I have created a test instance of CiviCRM that uses Drupal 7 as the CMS. It's running inside a Ubuntu Desktop virtual machine that has a LAMP stack installed on it (Apache2, php7.2 and mySQL). I am ...
2
votes
1answer
28 views

How to change a sites URL

CiviCRM 5.14.0 I've read several explanations of how to change a sites URL but I am not having luck. I have made the changes in my apache2 sites-available conf file and restarted apache2. I have also ...
2
votes
1answer
170 views

CiviCRM Page Not Found Error After Copying Site to New Server

I wanted to do some testing on my CiviCRM site (on Drupal) and so copied everything over to another server. I am using CiviCRM 5.3.1 with Drupal 7.59. I followed the steps in the "Moving an Existing ...
2
votes
1answer
35 views

Race condition death spiral when changing a site's domain?

Drupal 7, CiviCRM 4.6, I've just switched a site from being a directory of one domain to it's own new domain. After clearing all caches and resetting the backend configuration, it's able to load the ...
2
votes
1answer
556 views

After installation Civi menu and dashbord do not show (SOLVED)

after a successful installation of CiviCRM 4.7.19 on WordPress 4.7.4 – the installer said everything was fine –, the menu and dashboard of CiviCRM does not show. I know, this issue has been ...
2
votes
1answer
69 views

Installing Civicrm session_start(): error fatal

I installed Civicrm on Wordpress on the plugin folder and I can't active it. I have this error : Warning: session_start(): user session functions not defined in /srv/bindings/code/wp-content/...
2
votes
1answer
518 views

CiviCRM Fatal error: Uncaught CRM_Core_Exception: [0: Found installation canary

If you can advise or solve my problem – please answer I trying to install CiviCRM 4.7.14 for wordpress 4.7 on windows machine, all steps of installation based on official CiviCRM installation guide. ...
2
votes
1answer
183 views

Dependency on php5.6-simplexml goes unchecked, is that a bug?

I'm trying to install CiviCRM 4.7.10 on Ubuntu 16.04/WordPress 4.6.1/PHP 5.6. After completing the installation, when I try to open the CiviCRM node in the WordPress admin menu, I get an error 500 ...
2
votes
1answer
50 views

Do I need root access to my database to use CiviCRM? [duplicate]

After installing your plug in, I looked at the CiviCRM installer page and was shown an error which said "unable to create database triggers". I have shared hosting. Is it possible to still use this ...
2
votes
2answers
234 views

Blank Screen When Clicking on CiviCRM in Wordpress - No Administer Panel

I successfully installed CiviCRM to my wordpress site at josephcommunitycenter.org. When I click on CiviCRM on the left side of the WP Admin panel, it takes a while for the page to load and then I see ...
2
votes
1answer
254 views

Installation Issue - Database Triggers not allowed by hosting provider

After spending 3 months configuring and testing CiviCRM on a locally hosted/internal server (and being suitably impressed), I attempted to install onto our website which is hosted with GoDaddy. I ...
2
votes
1answer
27 views

What's stripping the characters from my menu links? (ie. '?' '=' and '&')

Just updated to 4.7.10 on wordpress and any menu link with non alphanumeric characters is stripped and replaced by an underscore. Example: /civicrm/contact/add?reset=1&ct=Individual Becomes: ...
2
votes
1answer
243 views

How to successfully install CiviCRM w/Wordpress on WPEngine hosting

I've seen other questions indicating CiviCRM will not install properly on WPEngine, at least not without some extra work, such as: Install problem civicrm with wordpress The installer says it was ...
2
votes
2answers
96 views

Blank screen on install, 500 error at set_include_path()

Installing CiviCRM 4.6.10 on WordPress 4.3.1, with few, if any other plugins installed. After uploading the files and enabling the plugin, you go to the installer page, and it's a white screen. ...
2
votes
1answer
32 views

Installer not showing up

I've uploaded the file civicrm-5.8.2-wordpress.zip into the plugins folder and unzipped it. I've activated the plugin. The first time through this process the installer ran to the point of creating ...
2
votes
1answer
37 views

Installation issues - unmet dependencies

trying to install the civicrm buildkit using the instructions found here : https://docs.civicrm.org/dev/en/latest/tools/buildkit/ I am on ubuntu 16.04. When I run curl -Ls https://civicrm.org/get-...
2
votes
1answer
42 views

How to build a Real Size Drupal+Civi Test Configuration?

I have installed a Drupal+Civi test site, with same software level as my production site (Drupal 7.54 / Civi 4.7.16). To be able to make real size tests, I want to have identical DBs on each site. ...
2
votes
1answer
111 views

I can't install CiviCRM on Wordpress

I have two instances of WordPress (both running 4.7.4). I have tried on one to install CiviCRM 4.6.27 and the other, CiviCRM 4.7.18. But, I get the same error: I try to install, I get all clear for ...
2
votes
1answer
347 views

404 css and js not found, wrong [civicrm.root]

a fresh install on Joomla 3.6.4 with CiviCRM 4.7.13 results in countless 404 errors All files of those locations are not found: css bower_components packages js It tries to find the files from ...
2
votes
1answer
45 views

CiviCRM Installer Errors - Can't change DB settings

I can't get past the install page (/wp-admin/admin.php?page=civicrm-install). The installer prepopulates to my WordPress DB settings and won't take the CiviCRM DB settings I put in. I input the MySQL ...
2
votes
1answer
377 views

Problem installing and removing CiviCRM on a Joomla 3.6.3 site

I'm trying to install CiviCRM 4.7.10 on a newly installed Joomla 3.6.2-site. I uploaded the code to a folder on the server, and did an "install from folder". However, this one failed (maybe faulty ...
2
votes
1answer
94 views

Getting error message upon installation

Getting this error message just as I am trying to set things up should I be worried? 0 <div id="crm-container" class="crm-container" lang="en" xml:lang="en"> <style type="text/css" media="...
2
votes
2answers
657 views

How can I deal with “internal server error” during installer?

I'm trying to install, but it gives me this error: The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, ...
2
votes
1answer
131 views

Smarty Error when setting Organization Name in civicrm-4.6.8-wordpress?

I just setup civicrm 4.6.8 on Wordpress 4.3 "Billie". I setup my database, and username for Civi to access, and now I'm on the CiviCRM Home screen where it is asking for my Organization Name, Email ...
2
votes
0answers
26 views

Joomla Installation causes Internal Server Error

I have a fresh install of Joomla 3.9.6 and trying a fresh install of CiviCRM 5.13.4 and I have been following the instructions found here https://docs.civicrm.org/sysadmin/en/latest/install/joomla/ I'...
2
votes
0answers
94 views

What does undefined extension class 'Smarty_Internal_Method_Assign_By_Ref' Mean?

The new installation of CIVI works. LAMP server, shared hosting, PHP 7.2, Joomla! 3.9, etc. When I click to go to configuration checklist, I get the error: undefined extension class '...
2
votes
0answers
93 views

Errors on install WP 5.02 (fresh install) , Civicrm 5.82, PHP 7.2.13 (xampp)

I installed civicrm 5.82 on a fresh install of Wordpress 5.02 with PHP 7.2.13 (xampp). Went through civicrm setup, then saw a few PHP warnings on the CiviCRM Home page. This is running on my local dev ...
2
votes
0answers
193 views

500 Error on install

I'm having issues just getting CiviCRM installed. This is a Drupal 7.55 install. I got as far as installing CiviCRM as a module but the next step is to go to the install/index.php file and that is ...
2
votes
1answer
135 views

404 Error During Install (Wordpress)

I m attempting to install CiviCRM 4.7 in Wordpress. I have all green bars, and have verified multiple times that the database password and user are correct. When I click the "Check Requirements and ...
2
votes
0answers
57 views

Unable to install extensions - Joomla

Trying to install the summary fields extension, however I keep getting this odd error that I've been unable to figure out. Looks like this: An error has occurred. CiviCRM-001 @import url(/...
1
vote
3answers
59 views

My hosting company does not support SUPER privilege - can I use CiviCRM with them?

I finally after a week and 3 tickets got CiviCRM/Joomla to install on my Startlogic hosted server, but I can't add anything to the database. The final response I got from Startlogic support was "...
1
vote
3answers
133 views

DB Error: connect failed when trying to call Job.execute using cli.php?

I've set up a new CiviCRM install on a new Drupal install and I'm trying to configure Cron using the instructions at https://docs.civicrm.org/sysadmin/en/latest/setup/jobs/. I'm a complete newbie at ...
1
vote
2answers
48 views

Are the WordPress install docs wrong?

I'm following the docs at https://docs.civicrm.org/sysadmin/en/latest/install/wordpress/ I downloaded 5.17 in a zip file from https://github.com/civicrm/civicrm-core/releases, unzipped it and renamed ...
1
vote
2answers
2k views

“alter routine command denied to user” error when installing extensions?

I have installed civicrm 4.7 on drupal 7. Installing of extension failed with error: DROP FUNCTION IF EXISTS civicrm_strip_non_numeric [nativecode=1370 ** alter routine command denied to user '...
1
vote
1answer
460 views

Menu bar missing on fresh CiviCRM on Wordpress

I did a fresh install of CiviCRM on Wordpress on WP Engine. It installed successfully, but the menu bar is missing so I can't navigate to any of the pages. I also have "system status: error." Here's a ...
1
vote
2answers
815 views

Clean reinstall on Wordpress

New to CiviCRM. WordPress Version: 4.4.2 PHP Version: 5.5.32 MySQL Version: 5.1.73-log I initially installed CiviCRM 4.6.14 LTS by mistake and rather than do an upgrade, I deactivated it, deleted it,...
1
vote
1answer
137 views

system wordpress/drupal confusion

I'm a newbie. Attempting to install local MAMP Drupal CiviCRM - following the wiki steps. When I get to the CiviCRM install script, it throws the following error - for some reason the install script ...
1
vote
1answer
378 views

Blank Admin Screen WordPress Install

When I try to install the WordPress plugin 4.4.15LTS onto our site it says the install is successful but when you navigate to the admin screen it comes up blank. Any help is greatly appreciated. Thank ...
1
vote
2answers
668 views

Joomla installation error: Please enter a package folder. Unable to find install package

When I tried installing by uploading the package file, nothing happened. Then I tried exactly as the installation guide says for Joomla and I get this error: Please enter a package folder. Unable to ...
1
vote
2answers
390 views

Installing Wordpress and drupal on same machine

I am trying to install wordpress and drupal on same server. Using WAMP. I have installed both WP and Drupal under wwww directory. In Wordpress CiviCRM works fine. Drupal installation went through. ...
1
vote
2answers
161 views

Wordpress 4.7.x Installer issue

After activating the CiviCRM plugin within Wordpress and opening the 'CiviCRM Installer' I am unable to alter the CiviCRM Database settings fields to point to my CiviCRM database. The fields are pre-...