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Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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3 votes
4 answers
2k views

Word Press Install Missing civicrm.settings.php; dashboard unavailable; no menus

I have a problem that appears to be similar to this post: https://forum.civicrm.org/index.php?topic=34290.msg145436#msg145436 I'm in the middle of setting up an evaluation instance of CiviCRM within ...
Bob Smiley's user avatar
9 votes
1 answer
637 views

What is the installation canary?

One of my CiviCRM instances database has the table civicrm_install_canary, another has not. In code it is marked as a mechanism that check whether the install has run before. But how does this ...
Kainuk - CiviCooP's user avatar
9 votes
7 answers
2k views

Getting permission error when installing CiviCRM under Drupal

I've recently set up a subdomain of mine on a VPS, installed Drupal 7.56, and managed to download the civicrm module but when I go to http://mysite.net/drupal-7.56/sites/all/modules/civicrm/install/...
ferkenheimerschmidt's user avatar
6 votes
3 answers
1k views

What is the price of CiviCRM?

Can i know the price for this CRM? I'm planning to get a CRM application for our organization and this look like a perfect match. Appreciate if you can let me know the cost for the full implementation
David's user avatar
  • 63
9 votes
4 answers
2k views

Error during Drupal installation: MySQL support not included in PHP

I am getting an error as show by the image above when attempting to install CiviCRM on drupal. What does this error message mean and how could I go about fixing it? The entire configuration report ...
timothyylim's user avatar
4 votes
1 answer
236 views

Suscpicious Database Errors

In my installation I firstly recognized database errors like described in CiviCRM issue CRM-19109: Draft mailings are not saved. In a fresh local installation (Ubuntu 16.04LTS, php 5.6, mysql 5.7.13, ...
froschq's user avatar
  • 41
4 votes
3 answers
3k views

Database Trigger error message

Trying to install to WordPress and I get; "Could not create a database trigger." I have no idea how to resolve. Thank you!
f1mktsol's user avatar
4 votes
2 answers
2k views

Could not create a database trigger on AWS RDS

I am installing CiviCRM in Amazon AWS environment. User civicrm has full rights on civicrm database. I certainly see TRIGGER among all others in my phpMyAdmin console. Out of abundance of caution I ...
Felix's user avatar
  • 283
2 votes
1 answer
123 views

When reinstalling CiviCRM, it will not allow connection to a database with preexisting data

I am reinstalling CiviCRM on Wordpress after Civi quit quit working. I deleted the folder civicrm in /plugins and also in /uploads. This allowed me to upload the new plugin version of Civi and took ...
Tony Schmitz's user avatar
2 votes
1 answer
436 views

404 css and js not found, wrong [civicrm.root]

a fresh install on Joomla 3.6.4 with CiviCRM 4.7.13 results in countless 404 errors All files of those locations are not found: css bower_components packages js It tries to find the files from ...
Marc's user avatar
  • 55
2 votes
3 answers
425 views

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

I am just trying to install on a WordPress platform and it said OK for all the checks and fairly sure that everything is okay. After running with Install button, I get this error and if I click in ...
Photo Larry's user avatar
2 votes
3 answers
1k views

Civi dashboard and menus won't display after install

I'm attempting to get an instance of Civi up and running on a WordPress site. The install says it goes fine, but when I try to enter the dashboard, I get this: I did a test install of WP and civi on ...
Tomulent's user avatar
  • 355
1 vote
1 answer
763 views

Menu bar missing on fresh CiviCRM on Wordpress

I did a fresh install of CiviCRM on Wordpress on WP Engine. It installed successfully, but the menu bar is missing so I can't navigate to any of the pages. I also have "system status: error." Here's a ...
user2890's user avatar
5 votes
1 answer
219 views

How do I install CiviCRM on Backdrop?

Given that the answer to whether CiviCRM will work with Backdrop is Yes, and that the integration is "functionally complete" -- how do I install CiviCRM on an existing Backdrop site? It is not ...
Laryn's user avatar
  • 8,268
5 votes
2 answers
152 views

Installing CiviCRM - best security practices

I am new to CiviCRM and want to use it on a Joomla website. The question I have is how is the best way to make sure, that the CiviCRM user data is secure? I am thinking about installing CiviCRM in ...
Arcurus's user avatar
  • 95
4 votes
2 answers
313 views

Cannot install CiviCRM 4.7.21 on WordPress/Drupal

Wanting to do a clean install of CiviCRM, I thought I should use version 4.7.21. I am using a clean install of WordPress 4.8 with no other plugins. I get the error message below when I go to the ...
Mick Kahn's user avatar
  • 3,227
3 votes
1 answer
346 views

Unable to install v.4.6.x - Drupal7

I tried all the day to install version 4.6.x of CiviCRM on a brand new installation of Drupal 7.39, but each time I execute the installation here: http://<your_drupal_home>/sites/all/modules/...
Kesako Gozaimasu's user avatar
3 votes
2 answers
199 views

Cannot separate CiviCRM database tables from Wordpress tables on installation

I just installed CiviCRM for the first time on a test Wordpress installation for checking out CiviCRM. I followed the instructions at https://wiki.civicrm.org/confluence/display/CRMDOC/Installing+...
Karl Rudnick's user avatar
3 votes
4 answers
447 views

CiviVolunteer install fails

Failure installing CiviVolunteer ver 4.6-2.1.1 on CiviCRM ver 4.7.6. I'd previously had CiviVolunteer1.4, (pretty much just playing with it) then attempted 2.0 install several weeks ago. Nothing ...
Clark Hodge's user avatar
2 votes
1 answer
758 views

CiviCRM Fatal error: Uncaught CRM_Core_Exception: [0: Found installation canary

If you can advise or solve my problem – please answer I trying to install CiviCRM 4.7.14 for wordpress 4.7 on windows machine, all steps of installation based on official CiviCRM installation guide. ...
Anton Kukin's user avatar
2 votes
1 answer
175 views

Drupal 9 - CiviCRM Compilation Error

I've installed Drupal 9.2.5 using Composer (version 2.1.8). I am trying to install CiviCRM 5.41.0. I followed the steps in the CiviCRM instructions for installation on Drupal 8/9 using Composer. The ...
PaulC's user avatar
  • 51
2 votes
1 answer
304 views

How to successfully install CiviCRM w/Wordpress on WPEngine hosting

I've seen other questions indicating CiviCRM will not install properly on WPEngine, at least not without some extra work, such as: Install problem civicrm with wordpress The installer says it was ...
edtechdev's user avatar
  • 123
2 votes
1 answer
64 views

Installation on local wordpress server

I'm trying to run CiviCRM v.5.34.0 with Wordpress v.5.6.1 on a local server. Unfortunately the installation of CiviCRM crashes with the following error: Fatal error: Uncaught Civi\Setup\Exception\...
ElSorro's user avatar
  • 23
2 votes
7 answers
139 views

Do I need to know Linux to administer CiviCRM?

Do I need to know Linux to administer CiviCRM? This is not a rhetorical question :) . And it's a question I wish I had asked three and a half years ago. My answer now, to my self of three and half a ...
Joe McLaughlin's user avatar
2 votes
2 answers
220 views

Errors in functions.php after installing 5.16.2 on Drupal 7

I'm running Drupal 7.67 on PHP 7.1 and am now getting the below error when I invoke Drush commands. Another gripe is that upon install, Civi blew out my blocks settings, so I needed to reconstruct ...
Billyjames's user avatar
2 votes
1 answer
68 views

CiviCRM Installer Errors - Can't change DB settings

I can't get past the install page (/wp-admin/admin.php?page=civicrm-install). The installer prepopulates to my WordPress DB settings and won't take the CiviCRM DB settings I put in. I input the MySQL ...
Erik's user avatar
  • 23
2 votes
1 answer
371 views

Installation Issue - Database Triggers not allowed by hosting provider

After spending 3 months configuring and testing CiviCRM on a locally hosted/internal server (and being suitably impressed), I attempted to install onto our website which is hosted with GoDaddy. I ...
jkobier's user avatar
  • 327
1 vote
1 answer
90 views

Can't connect to separate database

Trying a new install of CiviCRM 5.3.9 using a separate Wordpress database. Wordpress, MySQL and PHP are confirmed required versions. Path is definitely correct using mysql://USER:PASSWORD@localhost:...
Scarlett's user avatar
1 vote
1 answer
131 views

Unclear on install instructions - D10?

I've been using CiviCRM on Drupal 7 for many years, and it's time to upgrade my Drupal. Drupal 8 went EOL November 2, 2021. Drupal 9 goes EOL November 1, 2023, which is in 12 days. So it looks like ...
Ken Williams's user avatar
1 vote
1 answer
169 views

Drupal 8/9 Compilation Install Error

I'm getting thiis error, when I try to install civicrm on Drupal 8 and 9 The following packages have new compilation tasks: civicrm/composer-compile-lib has 1 task civicrm/civicrm-core has 1 task ...
Craig Creque's user avatar
1 vote
4 answers
421 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
Patrick's user avatar
  • 147
1 vote
1 answer
188 views

InnoDB is default, but can't install

Innodb IS default engine, but can't install. Error message is Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL ...
Missy Scott's user avatar
1 vote
1 answer
779 views

Why is there private_html in my [cms.root] directory variable and is it trouble?

The Settings - Upload Directories screen (url civicrm/admin/setting/path?reset=1) makes it possible to examine the value of the [cms.root] variable. Just click the first help question mark. In my ...
Kainuk - CiviCooP's user avatar
1 vote
1 answer
75 views

Can't use function return value in write context in ... civicrm.php on line 342 (5.8.1, WordPress)

After manual installation of the plugin in Wordpress (5.0.1), PHP (7.2.12), mySQL (10.1.36-MariaDB). I can't activate it. I receive this info: Fatal error: Can't use function return value in write ...
Wojtek's user avatar
  • 13
1 vote
2 answers
371 views

WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19

I've been having problems trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and ...
user1147171's user avatar
1 vote
1 answer
84 views

Error when installing CiviVolunteer

Not sure how to resolve this. Getting the error when installing org.civicrm.volunteer Sorry but we are not able to provide this at the moment. DB Error: unknown error Here is the backTrace log: ...
ghettochild2600's user avatar
0 votes
1 answer
64 views

Installation (5.69.1) fails: Server 500 Error (Joomla 5.02)

I just wanted to update from an older version (I gues it was 5.63 or so) to the current 5.69.1, but the installation runs into a red screen with a Server 500 error. This is what I see after turning on ...
Stefan Schoch's user avatar
0 votes
0 answers
35 views

Civi plugin fails to install on fresh version of wordpress

Server is Ubuntu 23.04 Php 8.1 using FPM On a fresh install of Wordpress, and a fresh download of civi, as soon as I activate the plugin in Wordpress plugins, it errors out. Here are the details. Any ...
Andy's user avatar
  • 1
0 votes
2 answers
67 views

Installed on Subdomain Civimail is blank

I just installed civi 4.7.27 on Wordpress 4.9.1 into a subdomain example.mysite.com The civimail New Mailing page is blank and the System Status page is blank. Other pages are probably blank too.
fdarn's user avatar
  • 127
0 votes
1 answer
75 views

Tyring to Upgrade to civicrm 4.7.28 on Joomla but wsod error says civicrm.settings.php is missing

I', having a hard time upgrading my Joomla! 3.8.3 site on Php 7 to civiCRM 4.7.28. This is the error I'm getting when I install from directory. I looks like it's not creating the civicrm.settings.php ...
Tee Strong's user avatar