Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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25 views

cannot access /wp-admin/options-general.php?page=civicrm-install after installing 5.28.3

I have found it impossible to upgrade from CiviCRM 5.25 to 5.28 to get around the breakage caused by the WP upgrade from 5.4 to 5.5 My attempted solution has been to make a staging site, completely ...
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0answers
14 views

Errors encountered after installation of CiviCRM [BackdropCMS]

This is an updated version of my question here. CiviCRM v5.28.3; Backdrop v1.16.2; Shared hosting at TSO Host (UK shared hosting) Fresh install of both Backdrop and CiviCRM. Does not show Civi menu, ...
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1answer
22 views

Installing CivicRM

I have installed CivicRM in Wordpress but there is no menu or dashboard. All I see is the attached. What have I done wrong? Thanks Paula
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37 views

Unable to extract civicrm zip file in file manager

I tried to follow the civicrm install guide for wordpress (https://docs.civicrm.org/sysadmin/en/latest/install/wordpress/). I am stuck after copying the civicrm-5.28.0-wordpress.zip file into the file ...
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1answer
23 views

New Install “MYSql Server Has Gone Away”

Good evening, I'm new here and trying to get CiviCRM installed for the first time (volunteer sysadmin for a non-profit). I think I have gone through all of the steps to troubleshoot but I suspect I am ...
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3answers
26 views

Clean install on WordPress and blank dashboard

After install on WordPress I am getting a blank dashboard and the "configure dashboard" button doesn't do anything. I tried deactivating all plugins except CiviCRM, that made no different. ...
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0answers
23 views

CiviCRM installation (Backdrop) incomplete

Backdrop CMS: 1.16.1 CiviCRM: 5.25.0 php 7.3.17 Shared host (Civihosting) Following installation of CiviCRM on fresh install of Backdrop, I started the CiviCRM configuration process, but was unable ...
3
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1answer
27 views

Why settings.default.json file is neglected during install?

Since CiviCRM 5.23, one can set a custom L10n/I18n resource directory. Using this feature with Aegir and Drupal 7 profiles, this setting almost works: CiviCRM sites install with selected language, ...
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1answer
60 views

When reinstalling CiviCRM, it will not allow connection to a database with preexisting data

I am reinstalling CiviCRM on Wordpress after Civi quit quit working. I deleted the folder civicrm in /plugins and also in /uploads. This allowed me to upload the new plugin version of Civi and took ...
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1answer
15 views

Error in Class CRM_Extension_Mapper 'Class CRM_Extension_Info not found' when installing 5.24 in Drupal 7

I have a problem enabling CiviCRM 5.24.2 after installation in Drupal 7.69 under PHP 7.2.27 under Centos7 Apache/2.4.6 CiviCRM installs correctly using both UI and CV method - ie builds database &...
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0answers
10 views

Panopoly causes blank CiviCRM installer screen

I've been exceedingly unhappy with various themes on my site, and I'm experimenting with rebuilding from the ground up starting with Panopoly. Seems that this route will be easier to migrate to Drupal ...
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1answer
90 views

Local (flywheel) wordpress install with CiviCRM

we are trying to install latest civicrm 5.23 using latest wordpress 5.3.2 Using latest version of previous Local by Flywheel (version 3.3.0) I want to install in french language. I'm following the ...
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0answers
27 views

Installation fails

I'm using Wordpress 5.3.2 multisite and CiviCRM 5.22.1. Installing CiviCRM in a subdomain, and can't get the CiviCRM installer to work. I created a new mySQL database. Ran the first stage of the ...
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1answer
24 views

How do I delete a CiviCRM instance?

Trying to find details on how to remove a CiviCRM test data setup I've created. I'm using Wordpress 5.3.2 multisite and CiviCRM 5.22.1. I've installed CiviCRM into the plugin directory which ...
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1answer
20 views

How to call my post_provision_install hook after CiviCRM installed?

I want to automate the removal of households from CiviCRM, right after it has been installed via Aegir on Drupal 7. I implemented my post_provision_install hook, but it runs before the same hook of ...
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2answers
36 views

Flush system cache does not work during installation of Drupal Profile

I am creating a distribution Drupal profile which is bundling CiviCRM and CiviCRM extensions. Background Currently, I am having an issue with extensions that CiviCRM settings, for example, Mosaico ...
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2answers
56 views

Are the WordPress install docs wrong?

I'm following the docs at https://docs.civicrm.org/sysadmin/en/latest/install/wordpress/ I downloaded 5.17 in a zip file from https://github.com/civicrm/civicrm-core/releases, unzipped it and renamed ...
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0answers
14 views

Fresh install on Wordpress: Menu broken, appears at bottom of dashboard

I did a fresh install of both WordPress 5.2.4 and CiviCRM 5.18.3. The install was successful, however the main CiviCRM menu broken and appears at the bottom of the dashboard. Any solution?
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1answer
121 views

What is the easiest way to set up cron for CiviCRM on a Drupal 7 installation?

I have created a test instance of CiviCRM that uses Drupal 7 as the CMS. It's running inside a Ubuntu Desktop virtual machine that has a LAMP stack installed on it (Apache2, php7.2 and mySQL). I am ...
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2answers
58 views

Error on CiviCRM Activation. Can't Install CiviCRM

I’m trying to install a new copy of CiviCRM for Wordpress on Plesk Onyx. I get the following error when I try to activate CiviCRM after uploading the files to my server: Warning: require_once(CRM/...
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2answers
183 views

Errors in functions.php after installing 5.16.2 on Drupal 7

I'm running Drupal 7.67 on PHP 7.1 and am now getting the below error when I invoke Drush commands. Another gripe is that upon install, Civi blew out my blocks settings, so I needed to reconstruct ...
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0answers
109 views

Help: Need someone to migrate us from the old wordpress plugin

When CiviCRM abandoned the WordPress plugin after Version 4.4, and never coded an upgrade path, we got stuck on 4.4 and are now getting the "The site is experiencing technical difficulties. Please ...
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0answers
15 views

Tyring to install civicrm-5.15.1 on Joomla 3.9.9 Stable - “Installation error com_civicrm/admin/configure.php on line 115”

sorry for my approximate English. civicrm-5.15.1-joomla Joomla! 3.9.9 Stable Unfortunately the installation ends with the following error message. Fatal error : require_once(): Failed opening ...
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3answers
191 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
2
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1answer
31 views

How to change a sites URL

CiviCRM 5.14.0 I've read several explanations of how to change a sites URL but I am not having luck. I have made the changes in my apache2 sites-available conf file and restarted apache2. I have also ...
2
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0answers
30 views

Joomla Installation causes Internal Server Error

I have a fresh install of Joomla 3.9.6 and trying a fresh install of CiviCRM 5.13.4 and I have been following the instructions found here https://docs.civicrm.org/sysadmin/en/latest/install/joomla/ I'...
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1answer
39 views

Installation CiviHR

I would like to install CiviHR and design the data base, but I need support and training for tha. Is there any organisation or individual in the Netherlands that can provide that support?
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1answer
41 views

Split Data from Wordpress Database

On my initial setup, I had installed CiviCRM onto the same database as the Wordpress installation. Now I want to split this as I am migrating the website and would rather backup and have a copy of the ...
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2answers
51 views

Installing Civicrm on Drupal 7 site

I have uploaded Civicrm 5.12.0 on a Drupal 7.65 site via FTP. After upload was completed, I attempted the installation script, but nothing happened. Is there a step that I forgot to do or wasn't aware ...
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1answer
39 views

Is it better to install civi (Wordpress) on a dev server first then migrate to production or is the reverse better?

Assuming the goal is to install clones of Civi + WP + MySQL on two servers (let's call them "production" and "dev" with those roles in mind): These days, is it better to install first on dev then ...
2
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1answer
38 views

Installer not showing up

I've uploaded the file civicrm-5.8.2-wordpress.zip into the plugins folder and unzipped it. I've activated the plugin. The first time through this process the installer ran to the point of creating ...
2
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0answers
136 views

What does undefined extension class 'Smarty_Internal_Method_Assign_By_Ref' Mean?

The new installation of CIVI works. LAMP server, shared hosting, PHP 7.2, Joomla! 3.9, etc. When I click to go to configuration checklist, I get the error: undefined extension class '...
3
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1answer
55 views

CiviVolunteer - Where to put translations file on WordPress

after some work on Transifex, we need to install civiVolunteer italian translation on WordPress. Where is the right place to put the .mo file?
2
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0answers
123 views

Errors on install WP 5.02 (fresh install) , Civicrm 5.82, PHP 7.2.13 (xampp)

I installed civicrm 5.82 on a fresh install of Wordpress 5.02 with PHP 7.2.13 (xampp). Went through civicrm setup, then saw a few PHP warnings on the CiviCRM Home page. This is running on my local dev ...
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1answer
101 views

Warning after installation: Invalid argument supplied for foreach() in CRM_Utils_Check_Component_Env

anyone an idea what this warning is about? I get this warning straight after fresh installation. Warning: Invalid argument supplied for foreach() in CRM_Utils_Check_Component_Env->checkVersion() (...
1
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1answer
61 views

Can't use function return value in write context in … civicrm.php on line 342 (5.8.1, WordPress)

After manual installation of the plugin in Wordpress (5.0.1), PHP (7.2.12), mySQL (10.1.36-MariaDB). I can't activate it. I receive this info: Fatal error: Can't use function return value in write ...
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2answers
59 views

Hosting Provider for CiviCRM

I am trying to install my CiviCRM instance on my current drupal installation that is my website which is hosted by the webgo24.de. During installation I get an error „DB Error“ and after some emails ...
2
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1answer
124 views

Installation issues - unmet dependencies

trying to install the civicrm buildkit using the instructions found here : https://docs.civicrm.org/dev/en/latest/tools/buildkit/ I am on ubuntu 16.04. When I run curl -Ls https://civicrm.org/get-...
3
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1answer
90 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
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0answers
19 views

Any issues known when installing via docker image?

I have installed Bitnami CiviCRM Stack 5.5.3-0, containing CiviCRM, Drupal, MySQL, Apache ... It works like a charm, at least the are no obvious issues for me - ok, im a complete beginner regarding ...
1
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1answer
41 views

2 Drupal Sites and 1 CiviCRM

I am looking for some advice on whats the best approach to implement two Drupal sites with different domain names + designs and link them to one CiviCRM. I know multi-site for CiviCRM is on option ...
1
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1answer
49 views

Running 2 civicrm instances on 1 database

I have one mySQL database and one Apache webserver. Can I still run 2 separate wordpress/Civicrm environments (like staging and production)?
2
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1answer
242 views

CiviCRM Page Not Found Error After Copying Site to New Server

I wanted to do some testing on my CiviCRM site (on Drupal) and so copied everything over to another server. I am using CiviCRM 5.3.1 with Drupal 7.59. I followed the steps in the "Moving an Existing ...
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0answers
54 views

Oops! Incorrect CiviCRM version. This installer can only be used for the Drupal version of CiviCRM

I get this message after (successfully) installing 5.4.0 into Backdrop 1.10.1. The download file is civicrm-5.4.0-backdrop.tar.gz and when I start to install it shows the correct version (it says ...
1
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1answer
106 views

CiviCRM 5.4.0 Install “You do not have permission to access this page”

I am stuck on this step: Then go to Settings > CiviCRM Installer: http://example.org/wp-admin/options-general.php?page=civicrm-install In version 4.7 and above you will see a link on the wp-...
1
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1answer
32 views

Drupal Installation Error on Centos

I am getting this error during installation. Has anyone else seen this? You don't have permission to access this page The installer can only be run by a user with the permission to administer site ...
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1answer
84 views

CiviCRM reports Cron not running, but my web host is adamant that it is

I'm using the cli.php method to run cron as described in the System Administrator Guide. I am able to run this command from ssh, and it seems to execute fine: php /var/sites/c/<mydomain>/...
3
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1answer
73 views

Installer says cannot create triggers but I can with phpMyAdmin

Any suggestions how to get the civicrm installer to recognize that I have permission to create triggers. The installer says I don't, but my host says I do. I can create triggers with phpMyAdmin. I am ...
1
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3answers
185 views

DB Error: connect failed when trying to call Job.execute using cli.php?

I've set up a new CiviCRM install on a new Drupal install and I'm trying to configure Cron using the instructions at https://docs.civicrm.org/sysadmin/en/latest/setup/jobs/. I'm a complete newbie at ...
4
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1answer
59 views

Moving site from WordPress to Drupal

I've been moving a CiviCRM from WordPress to Drupal but getting a strange array of errors. It's on the same hosting so I've set up a new database for the new CiviCRM, moved all the tables except the ...

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