Questions tagged [installation]
Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.
227
questions
1
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3answers
69 views
My hosting company does not support SUPER privilege - can I use CiviCRM with them?
I finally after a week and 3 tickets got CiviCRM/Joomla to install on my Startlogic hosted server, but I can't add anything to the database. The final response I got from Startlogic support was "...
1
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3answers
204 views
DB Error: connect failed when trying to call Job.execute using cli.php?
I've set up a new CiviCRM install on a new Drupal install and I'm trying to configure Cron using the instructions at https://docs.civicrm.org/sysadmin/en/latest/setup/jobs/.
I'm a complete newbie at ...
1
vote
2answers
59 views
Are the WordPress install docs wrong?
I'm following the docs at https://docs.civicrm.org/sysadmin/en/latest/install/wordpress/
I downloaded 5.17 in a zip file from https://github.com/civicrm/civicrm-core/releases, unzipped it and renamed ...
1
vote
2answers
3k views
“alter routine command denied to user” error when installing extensions?
I have installed civicrm 4.7 on drupal 7. Installing of extension failed with error:
DROP FUNCTION IF EXISTS civicrm_strip_non_numeric [nativecode=1370 ** alter routine command denied to user '...
1
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1answer
621 views
Menu bar missing on fresh CiviCRM on Wordpress
I did a fresh install of CiviCRM on Wordpress on WP Engine. It installed successfully, but the menu bar is missing so I can't navigate to any of the pages. I also have "system status: error." Here's a ...
1
vote
2answers
959 views
Clean reinstall on Wordpress
New to CiviCRM.
WordPress Version: 4.4.2
PHP Version: 5.5.32
MySQL Version: 5.1.73-log
I initially installed CiviCRM 4.6.14 LTS by mistake and rather than do an upgrade, I deactivated it, deleted it,...
1
vote
1answer
140 views
system wordpress/drupal confusion
I'm a newbie. Attempting to install local MAMP Drupal CiviCRM - following the wiki steps. When I get to the CiviCRM install script, it throws the following error - for some reason the install script ...
1
vote
1answer
396 views
Blank Admin Screen WordPress Install
When I try to install the WordPress plugin 4.4.15LTS onto our site it says the install is successful but when you navigate to the admin screen it comes up blank. Any help is greatly appreciated. Thank ...
1
vote
3answers
28 views
Clean install on WordPress and blank dashboard
After install on WordPress I am getting a blank dashboard and the "configure dashboard" button doesn't do anything. I tried deactivating all plugins except CiviCRM, that made no different. ...
1
vote
2answers
897 views
Joomla installation error: Please enter a package folder. Unable to find install package
When I tried installing by uploading the package file, nothing happened. Then I tried exactly as the installation guide says for Joomla and I get this error:
Please enter a package folder.
Unable to ...
1
vote
2answers
45 views
Is it possible to set the list of CiviCRM components from the command line using drush
drush and cv have both have commands to install extensions. But know I want to create a script that sets the CiviCRM components. Is it possible to do this?
1
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2answers
456 views
Installing Wordpress and drupal on same machine
I am trying to install wordpress and drupal on same server. Using WAMP. I have installed both WP and Drupal under wwww directory.
In Wordpress CiviCRM works fine.
Drupal installation went through.
...
1
vote
2answers
161 views
Wordpress 4.7.x Installer issue
After activating the CiviCRM plugin within Wordpress and opening the 'CiviCRM Installer' I am unable to alter the CiviCRM Database settings fields to point to my CiviCRM database.
The fields are pre-...
1
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2answers
42 views
Installing CIVICRM ver. 5.32.2 on Joomla
I am having trouble installing CIVICRM on my Joomla powered domain.
Here is my environment:
System Information
PHP Built On: Linux a2plcpnl0712.prod.iad2.secureserver.net
2.6.32-954.3.5.lve1.4.80....
1
vote
1answer
52 views
What does it mean to “configure your MySQL server for utf8mb4 support” when my database charset and collation are already utf8mb4?
I am about to run the CiviCRM installer, but I get the following warning:
CiviCRM MySQL utf8mb4 Support: It is recommended, though not yet required, to configure your MySQL server for utf8mb4 support. ...
1
vote
2answers
43 views
Flush system cache does not work during installation of Drupal Profile
I am creating a distribution Drupal profile which is bundling CiviCRM and CiviCRM extensions.
Background
Currently, I am having an issue with extensions that CiviCRM settings, for example, Mosaico ...
1
vote
2answers
1k views
How do I troubleshoot DB Error: connect failed on a new installation on Wordpress?
I am following the detailed instructions to install Civi under Wordpress. I am running a local development Wordpress site using MariaDB 10. I have downloaded and activated the CiviCRM plugin. The ...
1
vote
4answers
43 views
CiviVolunteer Fails to Install
After moving my Joomla-based CiviCRM site to a new server that included an upgrade to Joomla 3.8.2 on PHP 7.0 and CiviCRM 4.7.29, CiviVolunteer stopped working. I eventually uninstalled CiviVolunteer ...
1
vote
1answer
49 views
Why is the CiviCRM installer unable to connect to the MySQL server?
I am using Drupal 7.56 and CiviCRM 4.7.21 on Ubuntu 16.04. The Apache and MySQL servers run on the same host.
The Drupal and CiviCRM databases are stored on the same server, and are accessed with a ...
1
vote
3answers
300 views
Wordpress permission issue on a fresh install of CiviCRM
I have just installed CiviCRM and I have a permission issue when accessing the "Configuration checklist" page.
When clicked, this URL redirects me to front-end with message :
"You do not have ...
1
vote
1answer
165 views
how do I install an extension in wordpress
I downloaded master .zip from the civi website, and it is in my download box. How do I get it to a folder in my website to put the zip into my program
1
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1answer
3k views
Install Error DB Error: extension not found
Using "upload package file" or "install from folder" on a clean new Joomla 3.5.1 installation without any other extension I get this error :
Cannot open mysql://XXX:YYY@localhost/XXX?new_link=true: ...
1
vote
1answer
19 views
Unable to download CiviCRM
Unable to download from site http://www.civicrmfr.org/
"The requested URL /civicrm-{{stable}}-joomla.tar.gz was not found on this server."
But OK on Sourceforge.
Cheers.
1
vote
2answers
62 views
Civicrm 4..6.10-drupal is missing directory CRM/common
Upgraded from 4.1.15 to 4.6.10 with no errors, setup file system ownership & permissions, cleared template_c cache, ran drush cvapi system.flush
Working but layouts are wrong and the log file ...
1
vote
2answers
401 views
how to reinstall civicrm 4.6.4 in wordpress
After dealing with a corrupted wordpress site and reinstalling wordpress, i re-enabled the civicrm plugin but did not re-install civicrm.
The backend seems to work fine except that widgets do not ...
1
vote
1answer
110 views
White Screen During Joomla Installation
I installed the previous version of Civi for Joomla just fine. I removed the older version and tried installing the current version but a few seconds after the installation process starts, I get a ...
1
vote
1answer
108 views
Unable to configure CiviCRM on Wordpress
Wordpress 4.2
CiviCRM 4.6
I've reached the point where I am running the CiviCRM Installer. I get nothing but a blank screen
1
vote
1answer
24 views
Installing CivicRM
I have installed CivicRM in Wordpress but there is no menu or dashboard. All I see is the attached. What have I done wrong?
Thanks
Paula
1
vote
1answer
15 views
Error in Class CRM_Extension_Mapper 'Class CRM_Extension_Info not found' when installing 5.24 in Drupal 7
I have a problem enabling CiviCRM 5.24.2 after installation in Drupal 7.69 under PHP 7.2.27 under Centos7 Apache/2.4.6
CiviCRM installs correctly using both UI and CV method - ie builds database &...
1
vote
1answer
39 views
Is it better to install civi (Wordpress) on a dev server first then migrate to production or is the reverse better?
Assuming the goal is to install clones of Civi + WP + MySQL on two servers (let's call them "production" and "dev" with those roles in mind):
These days, is it better to install first on dev then ...
1
vote
1answer
62 views
Can't use function return value in write context in … civicrm.php on line 342 (5.8.1, WordPress)
After manual installation of the plugin in Wordpress (5.0.1), PHP (7.2.12), mySQL (10.1.36-MariaDB). I can't activate it.
I receive this info:
Fatal error: Can't use function return value in write ...
1
vote
1answer
42 views
2 Drupal Sites and 1 CiviCRM
I am looking for some advice on whats the best approach to implement two Drupal sites with different domain names + designs and link them to one CiviCRM.
I know multi-site for CiviCRM is on option ...
1
vote
1answer
51 views
Running 2 civicrm instances on 1 database
I have one mySQL database and one Apache webserver. Can I still run 2 separate wordpress/Civicrm environments (like staging and production)?
1
vote
1answer
32 views
Drupal Installation Error on Centos
I am getting this error during installation. Has anyone else seen this?
You don't have permission to access this page
The installer can only be run by a user with the permission to administer site ...
1
vote
1answer
168 views
CiviCRM installation page is blank on Wordpress
I am trying to install CiviCRM in Wordpress.
The upload and activation of the plugin worked fine.
Issue is now using this URL /wp-admin/options-general.php?page=civicrm-install to complete the ...
1
vote
1answer
96 views
Error when installing civicrm-4.7.29-drupal on Drupal-7.56
when I install civicrm-4.7.29-drupal on Drupal-7.56 just using one database for drupal an civicrm the installation runs perfectly without any errors.
If I use two databases for drupal and civicrm I ...
1
vote
1answer
463 views
Why is there private_html in my [cms.root] directory variable and is it trouble?
The Settings - Upload Directories screen (url civicrm/admin/setting/path?reset=1) makes it possible to examine the value of the [cms.root] variable. Just click the first help question mark.
In my ...
1
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1answer
98 views
Having a Problem Installing CiviCRM 4.7.25 on WordPress
I'm having a problem installing the latest version of CiviCRM on WordPress 4.8.2 (Ubuntu 16.04.3 LTS, Apache 2.4.18, PHP 7.0).
Steps to Reproduce:
1) Log in to the WordPress site's administrative ...
1
vote
1answer
53 views
CiviCRM installer reports Warning: CRM_Core_ClassLoader message
I'm trying to set up a new CiviCRM install (4.7.24 plus Drupal 7.56) on a subdomain but I keep getting an error message.
I tried to install using the Drupal 'add a module' but after about a minute it ...
1
vote
1answer
71 views
Error when installing CiviVolunteer
Not sure how to resolve this. Getting the error when installing org.civicrm.volunteer
Sorry but we are not able to provide this at the moment. DB Error:
unknown error
Here is the backTrace log:
...
1
vote
2answers
207 views
WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19
I've been having problems trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and ...
1
vote
1answer
67 views
Can't install CiviCRM on Joomla
I can't install the CiviCRM onto my Joomla. When trying to install it looks like it's working then it goes back to the install screen and nothing is installed. I have tried the zip file and tmp ...
1
vote
1answer
64 views
How do I fix this in CiviCRM System Status - sites/default/civicrm/extensions is not writable Please change your file permissions?
I'm getting a warning message in CiviCRM System Status while setting up 4.7 - "sites/default/civicrm/extensions is not writable. Please change your file permissions." What should I do?
1
vote
2answers
207 views
Getting CiviCRM resources to load on the Joomla frontend
I have created an Event in CiviCRM and it all worsk fine in the Administrator side of Joomla when I test the Online Registration page. I have a price set of various ticket prices and the total adds up ...
1
vote
1answer
41 views
trouble with CiviCRM Installer on wordpress
I am trying to setup CiviCRM 4.7 on most recent Wordpress -- copied the folder to /var/www/html/wp-content/plugins/ and was able to see the plugins in Wordpress.
When I click on "configure CiviCRM", ...
1
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1answer
42 views
Cannot bootstrap Civi from standalone script in WP
We have an old script in the bin folder that bootstraps Civi like so:
require_once '[whatever]/wp-content/plugins/civicrm/civicrm/civicrm.config.php';
require_once 'CRM/Core/Config.php';
But as of 4....
1
vote
1answer
102 views
Setting up CiviCRM in WordPress - warning message and failure to connect to WP DB
So I'm trying to set up CiviCRM on my wordpress site hosted by GoDaddy. I called them to help get the plugin installed, which was fine. Once I go to our WP dashboard and begin the setup process for ...
1
vote
1answer
317 views
Fatal error: Uncaught CRM_Core_Exception: Found installation canary
I am new to civicrm and I have been recommended by a friend to try it out for my website. But before I do that I would like to try it our on my laptop via xampp.
I installed wordpress and then ...
1
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1answer
114 views
Forgot to make new database for civi… how uninstall?
I installed CIVI but forgot to create a new database just for civi... how do I undo or uninstall and start over?
1
vote
1answer
34 views
Trying to remove old version and install new
CiviCRM was causing an error 500 on the site. I renamed the com_civicrm directory in root joomla and in administrator folders I now get Warning: require_once(/hsphere/local/home/kencostore/...
