Questions tagged [installation]

Tag a question "installation" if you are having trouble completing the initial installation of CiviCRM on Drupal, Joomla, or WordPress. If you encounter problems while using the system, use tags that are more specific to the features affected.

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983 views

How do I troubleshoot DB Error: connect failed on a new installation on Wordpress?

I am following the detailed instructions to install Civi under Wordpress. I am running a local development Wordpress site using MariaDB 10. I have downloaded and activated the CiviCRM plugin. The ...
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4answers
38 views

CiviVolunteer Fails to Install

After moving my Joomla-based CiviCRM site to a new server that included an upgrade to Joomla 3.8.2 on PHP 7.0 and CiviCRM 4.7.29, CiviVolunteer stopped working. I eventually uninstalled CiviVolunteer ...
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1answer
42 views

Why is the CiviCRM installer unable to connect to the MySQL server?

I am using Drupal 7.56 and CiviCRM 4.7.21 on Ubuntu 16.04. The Apache and MySQL servers run on the same host. The Drupal and CiviCRM databases are stored on the same server, and are accessed with a ...
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2answers
383 views

Cannot Find Civicrm.settings.php file

I'm relatively new to CiviCRM so this might sound like a question with an obvious answer. I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back ...
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3answers
255 views

Wordpress permission issue on a fresh install of CiviCRM

I have just installed CiviCRM and I have a permission issue when accessing the "Configuration checklist" page. When clicked, this URL redirects me to front-end with message : "You do not have ...
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1answer
91 views

how do I install an extension in wordpress

I downloaded master .zip from the civi website, and it is in my download box. How do I get it to a folder in my website to put the zip into my program
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1answer
2k views

Install Error DB Error: extension not found

Using "upload package file" or "install from folder" on a clean new Joomla 3.5.1 installation without any other extension I get this error : Cannot open mysql://XXX:YYY@localhost/XXX?new_link=true: ...
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1answer
19 views

Unable to download CiviCRM

Unable to download from site http://www.civicrmfr.org/ "The requested URL /civicrm-{{stable}}-joomla.tar.gz was not found on this server." But OK on Sourceforge. Cheers.
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2answers
59 views

Civicrm 4..6.10-drupal is missing directory CRM/common

Upgraded from 4.1.15 to 4.6.10 with no errors, setup file system ownership & permissions, cleared template_c cache, ran drush cvapi system.flush Working but layouts are wrong and the log file ...
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1answer
594 views

How do I create and access a database for civiCRM

I am trying to install CiviCRM in WordPress to see if the small NGO I work with might be able to use it. I got a domain name and installed WordPress through BlueHost.com and turned on the CiviCRM ...
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2answers
386 views

how to reinstall civicrm 4.6.4 in wordpress

After dealing with a corrupted wordpress site and reinstalling wordpress, i re-enabled the civicrm plugin but did not re-install civicrm. The backend seems to work fine except that widgets do not ...
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1answer
98 views

White Screen During Joomla Installation

I installed the previous version of Civi for Joomla just fine. I removed the older version and tried installing the current version but a few seconds after the installation process starts, I get a ...
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1answer
108 views

Unable to configure CiviCRM on Wordpress

Wordpress 4.2 CiviCRM 4.6 I've reached the point where I am running the CiviCRM Installer. I get nothing but a blank screen
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1answer
33 views

Is it better to install civi (Wordpress) on a dev server first then migrate to production or is the reverse better?

Assuming the goal is to install clones of Civi + WP + MySQL on two servers (let's call them "production" and "dev" with those roles in mind): These days, is it better to install first on dev then ...
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1answer
58 views

Can't use function return value in write context in … civicrm.php on line 342 (5.8.1, WordPress)

After manual installation of the plugin in Wordpress (5.0.1), PHP (7.2.12), mySQL (10.1.36-MariaDB). I can't activate it. I receive this info: Fatal error: Can't use function return value in write ...
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1answer
36 views

2 Drupal Sites and 1 CiviCRM

I am looking for some advice on whats the best approach to implement two Drupal sites with different domain names + designs and link them to one CiviCRM. I know multi-site for CiviCRM is on option ...
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1answer
36 views

Running 2 civicrm instances on 1 database

I have one mySQL database and one Apache webserver. Can I still run 2 separate wordpress/Civicrm environments (like staging and production)?
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1answer
31 views

Drupal Installation Error on Centos

I am getting this error during installation. Has anyone else seen this? You don't have permission to access this page The installer can only be run by a user with the permission to administer site ...
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1answer
134 views

CiviCRM installation page is blank on Wordpress

I am trying to install CiviCRM in Wordpress. The upload and activation of the plugin worked fine. Issue is now using this URL /wp-admin/options-general.php?page=civicrm-install to complete the ...
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1answer
95 views

Error when installing civicrm-4.7.29-drupal on Drupal-7.56

when I install civicrm-4.7.29-drupal on Drupal-7.56 just using one database for drupal an civicrm the installation runs perfectly without any errors. If I use two databases for drupal and civicrm I ...
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1answer
91 views

Having a Problem Installing CiviCRM 4.7.25 on WordPress

I'm having a problem installing the latest version of CiviCRM on WordPress 4.8.2 (Ubuntu 16.04.3 LTS, Apache 2.4.18, PHP 7.0). Steps to Reproduce: 1) Log in to the WordPress site's administrative ...
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1answer
44 views

CiviCRM installer reports Warning: CRM_Core_ClassLoader message

I'm trying to set up a new CiviCRM install (4.7.24 plus Drupal 7.56) on a subdomain but I keep getting an error message. I tried to install using the Drupal 'add a module' but after about a minute it ...
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1answer
64 views

Error when installing CiviVolunteer

Not sure how to resolve this. Getting the error when installing org.civicrm.volunteer Sorry but we are not able to provide this at the moment. DB Error: unknown error Here is the backTrace log: ...
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2answers
156 views

WordPress - Problems trying to go back to CiviCRM 4.7.17 from 4.7.19

I've been having problems trying to get CiviCRM 4.7.19 working. So I thought I'd try going back to CiviCRM 4.7.17, which I had managed to get working pretty well on another site. I deactivated and ...
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1answer
47 views

Can't install CiviCRM on Joomla

I can't install the CiviCRM onto my Joomla. When trying to install it looks like it's working then it goes back to the install screen and nothing is installed. I have tried the zip file and tmp ...
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1answer
46 views

How do I fix this in CiviCRM System Status - sites/default/civicrm/extensions is not writable Please change your file permissions?

I'm getting a warning message in CiviCRM System Status while setting up 4.7 - "sites/default/civicrm/extensions is not writable. Please change your file permissions." What should I do?
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2answers
176 views

Getting CiviCRM resources to load on the Joomla frontend

I have created an Event in CiviCRM and it all worsk fine in the Administrator side of Joomla when I test the Online Registration page. I have a price set of various ticket prices and the total adds up ...
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1answer
39 views

Cannot bootstrap Civi from standalone script in WP

We have an old script in the bin folder that bootstraps Civi like so: require_once '[whatever]/wp-content/plugins/civicrm/civicrm/civicrm.config.php'; require_once 'CRM/Core/Config.php'; But as of 4....
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1answer
89 views

Setting up CiviCRM in WordPress - warning message and failure to connect to WP DB

So I'm trying to set up CiviCRM on my wordpress site hosted by GoDaddy. I called them to help get the plugin installed, which was fine. Once I go to our WP dashboard and begin the setup process for ...
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1answer
307 views

Fatal error: Uncaught CRM_Core_Exception: Found installation canary

I am new to civicrm and I have been recommended by a friend to try it out for my website. But before I do that I would like to try it our on my laptop via xampp. I installed wordpress and then ...
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1answer
106 views

Forgot to make new database for civi… how uninstall?

I installed CIVI but forgot to create a new database just for civi... how do I undo or uninstall and start over?
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1answer
34 views

Trying to remove old version and install new

CiviCRM was causing an error 500 on the site. I renamed the com_civicrm directory in root joomla and in administrator folders I now get Warning: require_once(/hsphere/local/home/kencostore/...
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1answer
34 views

Wat moet ik downloaden?

Als newbe zie ik even door het bos de bomen niet meer. Ik ga een praktijk opstarten met diensten en ik zoek een CRM waar ik per klant niet alleen hun gegevens kan bewaren, maar ook verslagen van ...
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4answers
192 views

Joomla: Warning: Missing argument 1 for CRM_Utils_System_Joomla::getDefaultSiteSettings()

This is a new install Linux - shared hosting with Godaddy. Joomla 3.5.1 PHP 5.4.45 CiviCRM 4.7.6 I have uploaded and installed CiviCRM. No errors. When I go to Adiministrator>Components>CiviCRM, I ...
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2answers
55 views

Edit profile the triangle just keeps spinning

I am using a new install of 4.6 with no additional plugins installed. I go to contributions>manage contibution pages > member Sign up> Configure then profiles. I click the edit edit button next to ...
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2answers
601 views

error: “Found installation Canary” while installing CiviCRM

Fatal error: Uncaught CRM_Core_Exception: [0: Found installation canary. This suggests that something went wrong with tracking installation process. Please post to forum or JIRA. thrown in C:\xampp\...
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1answer
178 views

InnoDB is default, but can't install

Innodb IS default engine, but can't install. Error message is Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL ...
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1answer
284 views

CiviCRM settings file does not exist

Drupal 7.32, Attempted install of CiviCRM 4.6.9. I do not yet have direct access to the server or database, that power rests in another's hands. Installation goes off without a hitch, all ...
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1answer
183 views

Installed CiviCRM in Wordpress via ftp, but it doesn't appear in plugin directory

I have Wordpress 4.2.5 running, with PHP 5.4. I am installing CiviCRM 4.6.8. I followed the directions here: http://wiki.civicrm.org/confluence/display/CRMDOC/WordPress+Installation+Guide+for+CiviCRM+...
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1answer
78 views

auto_increment_increment issue CRM-7923

My activation of CiviCRM WordPress plugin was halted by database error message: "An auto_increment_increment value greater than 1 is not currently supported. Please see issue CRM-7923 for ...
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0answers
21 views

Error on CiviCRM Activation. Can't Install CiviCRM

I’m trying to install a new copy of CiviCRM for Wordpress on Plesk Onyx. I get the following error when I try to activate CiviCRM after uploading the files to my server: Warning: require_once(CRM/...
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0answers
99 views

Help: Need someone to migrate us from the old wordpress plugin

When CiviCRM abandoned the WordPress plugin after Version 4.4, and never coded an upgrade path, we got stuck on 4.4 and are now getting the "The site is experiencing technical difficulties. Please ...
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0answers
14 views

Tyring to install civicrm-5.15.1 on Joomla 3.9.9 Stable - “Installation error com_civicrm/admin/configure.php on line 115”

sorry for my approximate English. civicrm-5.15.1-joomla Joomla! 3.9.9 Stable Unfortunately the installation ends with the following error message. Fatal error : require_once(): Failed opening ...
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3answers
108 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
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0answers
16 views

Any issues known when installing via docker image?

I have installed Bitnami CiviCRM Stack 5.5.3-0, containing CiviCRM, Drupal, MySQL, Apache ... It works like a charm, at least the are no obvious issues for me - ok, im a complete beginner regarding ...
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1answer
142 views

I am to install CiviCRM on Windows 10 with WAMP

I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows. Please guide me ...
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0answers
71 views

white screen when trying to install civicrm on drupal, which is installed on a subdirectory

I have a Drupal site installed in a subdirectory, and would like to install the Civi module in it. I have uploaded all the civi files, alas, when I try to install Civi here: www.mysite/drupal/civi/...
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0answers
59 views

Facing issues with CiviCRM installation on Drupal 7

I manage to install CiviCRM on Drupal 7 ( had to do it manually ) and ran installation program successfully. However, I am facing following issues : 1) civiCRM option is not visible on top menu ...
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2answers
90 views

Fresh WP install succeeds then fails - path or permissions problem?

I've followed the install instructions on docs.civicrm.org site to make a fresh installation of CiviCRM in Wordpress on a local server (Synology NAS running Linux kernel). All went fine, leading to ...
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3answers
16 views

I cannot get the installer civicrm screen

I have downloaded and unzipped the files. In wordpress when i click on the menu "install civicrm" i have no answer, the screen remains. See screencap Thank you for help My hosting is by 000webhost ...