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Questions tagged [invoice]

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2 votes
1 answer
17 views

How can I send an invoice for only some contribution pages?

I have five different contribution pages for different purposes. For one of them it makes sense to automatically issue an invoice, but not for the others. What's the best way to automatically issue an ...
Graham's user avatar
  • 4,105
3 votes
2 answers
104 views

Invoice sending as email with PDF attachment replaces email contents with PDF contents

Sending invoices with emails, where the invoice is attached as PDF to the email, and having a freely designed email text results in the contents of the email body being replaced with the contents of ...
 frank-systopia's user avatar
2 votes
1 answer
87 views

How to get an event registration invoice to the right person?

On a site that I manage we encourage our member contacts to set up and use a user account. This enables us to use automatically applied discount codes for events. We often have a situation where an ...
Graham's user avatar
  • 4,105
1 vote
0 answers
33 views

Invoice Customization doesn't seem to work

I'm trying to change the logo that appears on our invoice PDFs. Based on this this section of the docs, I am in Administer > Communications > Message Templates. I had tried customizing the ...
lapmir's user avatar
  • 61
0 votes
1 answer
34 views

Create a Template showing pending invoice amounts

I have set up a search that shows all 30 day, 60 day and 90 day outstanding memberships. I can then email those that I want from the list of members. Is there a way to create a mailing template that ...
SandJT's user avatar
  • 161
1 vote
0 answers
35 views

Add event participant names to my invoice

We have an invoice created as part of our registration for events. It picks up the price set field - eg. BBGA Member ticket, Non member ticket etc and shows that under description. this is out of ...
SandJT's user avatar
  • 161
1 vote
1 answer
20 views

Civi Event Invoice goes to everyone - I only want it to go to the first person

Is there any way that I can have automated invoices going only to the person who's registering multiple contacts rather than every contact email? We allow multiple registrations and one person will ...
SandJT's user avatar
  • 161
2 votes
1 answer
39 views

Can I add an organisation's finance contact to the invoice

We have edited the workflow invoice template and have the name and address of the member organisation as the address block and would like to add the Member Organisation's Finance Contact display name ...
SandJT's user avatar
  • 161
0 votes
0 answers
40 views

Invoice Date needs to be static

I need our invoice date to be static not the date I print it. Is there a token or some other way of achieving this please. We plan to use invoices in civi for all contributions - via payment ...
SandJT's user avatar
  • 161
2 votes
1 answer
41 views

Automatically Send Invoice

I am wanting to send a VAT receipt invoice when a contribution is added. To include all the invoice details that show in contribution invoice that's available for printing or emailing. Is there any ...
SandJT's user avatar
  • 161
1 vote
0 answers
30 views

How can I configure event registrations to enable a user to register a third party but get an invoice in their name?

From what I can understand, when registering for an event in Civi using the built-in registration form, and with invoicing turned on, the system assumes that a logged in user is registering themselves ...
Graham's user avatar
  • 4,105
2 votes
1 answer
75 views

How can I stop blank invoices being sent out with confirmation emails for non-paid events?

Currently running Civi 5.49.1 but I've been seeing this behaviour for a little while now. I've got Civi set up to apply VAT (sales tax) and issue invoices, which go out with event registration ...
Graham's user avatar
  • 4,105
2 votes
2 answers
84 views

new Contribution triggers send invoice

Our Drupal web form is connected to CiviCRM and creates a new contribution. I want to automatically trigger civi to send an invoice based upon the new contribution as soon as it has been created. The ...
EricLB's user avatar
  • 385
1 vote
3 answers
98 views

Sending an Email Invoice and have client pay directly via invoice email

I am wondering whether it is possible for CIVICRM to send an email 'pending invoice' to contributors and have them pay directly through the invoice. Is this possible?
user13309's user avatar
0 votes
0 answers
30 views

Invioce Online Payment for Anonymous Users?

We would like to set up invoices that get paid online. We have set up Invoicing and a default Contribution Page, and it looks like we can get to the payment page for a specific invoice to using the ...
Paul B's user avatar
  • 827
1 vote
1 answer
67 views

How can I send an invoice to a participant, manually, without double sending

workflow: I would like to use event registration with option "pay later". After a check I would like to change the participant status and send an invoice. I dont' find a way to do this ...
david123456789's user avatar
2 votes
2 answers
118 views

Automated Invoices

I was wondering if there was a way to automate sending invoices. Specifically, I want an invoice to be sent when a membership is expiring in x amount of days. Currently, I'm thinking about using ...
Rupert Raphael Amodia's user avatar
0 votes
1 answer
106 views

Emailed invoice PDF line items missing

I have setup a webform to process membership renewals via a checksum. When the user pays they are sent a pdf invoice which is missing information such as description, quantity and unit price (see ...
Ben's user avatar
  • 353
4 votes
2 answers
125 views

Sending invoices to members in bulk

Is there any solution that can bulk email invoices to the members? For example a combination of the two features below: Email invoice: https://docs.civicrm.org/user/en/latest/contributions/invoicing/ ...
George Zhao's user avatar
0 votes
0 answers
36 views

How to fix a broken invoice message template?

On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature. The problem is ...
Graham's user avatar
  • 4,105
2 votes
1 answer
65 views

How can I allow donor to edit the amount to pay towards his Invoice

I am sending the donor a link to his dashboard where he can click Pay here to pay an outstanding invoice. The issue is that once he clicks 'Pay Now' he is forced to pay the total amount of the invoice ...
Yossi's user avatar
  • 2,097
0 votes
1 answer
77 views

Civicrm invoice number reset

We have activated the contribute form within our CIVI. We wondered: with the arrival of the new year, when there will be the need to restart from 1 with the invoice numbering, do we have to do some ...
Ictadmin's user avatar
2 votes
1 answer
54 views

Event registration times out with invoicing enabled

Environment: shared hosting (LAMP), CiviCRM 5.18.2, Backdrop 1.14, PHP 7.2.23 When invoicing is enabled (pay later, no payment processor), event registration times out after confirmation screen is ...
Steven James's user avatar
3 votes
1 answer
55 views

Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?

All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
LyonsDigital's user avatar
2 votes
0 answers
42 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
Joachim's user avatar
  • 509
5 votes
1 answer
38 views

How do I delete registrations and automatically recalculate the invoice total?

An end user registered too many people for an event. The client removed participants but the invoice total is not automatically recalculated to reflect fewer participants. Is there a proper way to do ...
LyonsDigital's user avatar
1 vote
1 answer
52 views

Where do I change the due date for event invoices and can I set a fixed date instead of a variable date?

In our case, the invoices are being sent with each "pay later" event registration. The default appears to be 10 days. The client wants to change the date to September 3 of this year. Do I need a new ...
LyonsDigital's user avatar
1 vote
0 answers
53 views

Partial refund headaches

We are receiving and processing event registrations with multiple price set options. A few users have requested partial refunds and they have been recorded. However, the invoice total now shows that ...
LyonsDigital's user avatar
2 votes
0 answers
32 views

How can I add granular event registration to an invoice for multiple participants?

I'm running CiviCRM 5.13 with Wordpress, and the site is doing very well, but we have some end users who are complaining that the event invoice doesn't show enough detail. Here's our dilemma: The ...
LyonsDigital's user avatar
1 vote
1 answer
116 views

CiviEvent sends an invoice copy to every guest

For a paid event set up in Civi 5.10.3 to allow 'Register multiple participants?', every person registered gets a PDF copy of the invoice with their registration confirmation if an email address is ...
Bryan's user avatar
  • 545
2 votes
2 answers
100 views

(Part solved) Missing line items on event invoice and confirmation email for Event (using Webform CiviCRM)

Drupal7 / Civi5.12 I have created a webform for event bookings, using webform_civicrm. The webform uses Participant Fee for the exhibition cost, and a Line Item for an additional booking fee. Can ...
Davy Ivins's user avatar
  • 1,114
1 vote
1 answer
2k views

Special Characters Become Question Marks "?" in PDF Printing

-I'm using Civicrm 5.11.0, Joomla 3.8.0, Windows 7 -SQL is encode in utf8 -Chinese characters in phpmysql are readable -Chinese characters in Civicrm are readable -Civicrm saves data in utf8, so ...
Jennifer Lee's user avatar
2 votes
3 answers
225 views

Invoice Monetary Format

I'm not really good in any sorts of programing, haven't used smarty before. I want to change the monetary format in our Invoice. {$amount|crmMoney:$currency} This code displays $1000.00, but I need $...
Jennifer Lee's user avatar
1 vote
1 answer
45 views

Invoices option

I have a question, please? in case validated creation invoice option on CiviCRM, is there any possibility to use it for the events only, and deactivate it for the membership? Thanks,
Abdallah.ab's user avatar
1 vote
0 answers
25 views

Adding {contribution.campaign} to the invoice template

Is there any way to add Campaigns in the invoice template? Seems that the {contribution.campaign} token does not work in the invoice template.
Yossi's user avatar
  • 2,097
4 votes
1 answer
105 views

How do I get the Name and Address on the Invoice to show up in a Window Envelope?

A client recently asked me the following question: I need to be able to mail (postal mail) invoices to our Members. Our pre-printed size 10 envelopes have a window bottom-left. How can I get the ...
KarinG - Semper IT's user avatar
2 votes
2 answers
74 views

Create invoices in CiviCase

We are still evaluating CiviCRM 5.4.1 and CiviCase on Wordpress 4.9.8 Most of our requirements can be filled by CiviCRM and CiviCase. But one requirement is to have invoices listed and followed up ...
Detlef G.'s user avatar
3 votes
2 answers
189 views

How to include token or variable for Invoice number under the message templates for Memberships - Receipt (on-line)

I need to send Invoice number in the message templates for Membership Receipt Online, but I don't see any token or variables associated for Invoice Number which I can use to place it is there any ...
harshal's user avatar
  • 841
2 votes
1 answer
50 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
P Joseph's user avatar
  • 349
1 vote
0 answers
47 views

invoice has 1 line item, but showing full price

I have setup a webform to sell tickets to events. A user can add multiple ticks for multiple users. When printing/emailing the invoice only 1 ticket appears. When viewing in the Civi dashboard the ...
Ben's user avatar
  • 353
1 vote
2 answers
104 views

Different invoice template depending on payment gateway?

We have an client who uses two payment gateways - they have a requirement that some types of payments (contributions) use one payment gateway, and other types of contributions use another payment ...
Alex Katayama's user avatar
3 votes
1 answer
91 views

Contribution - Invoice Address layout is wrong. How to fix?

I am on Civi 5.0.1 and Wordpress 4.9 Please see screenshots. I need to print and mail some Contribution invoices. I noticed that the address layout for the invoices is incorrect. I went to ...
fdarn's user avatar
  • 127
1 vote
2 answers
213 views

Remove CiviCRM logo from Invoice pdf?

I am on Wordpress 4.9.5 and Civi 5.0.1. Please see the screen shot of a downloaded pdf invoice. I would really like to remove that CiviCRM logo or replace it with my own. Is there a configuration ...
fdarn's user avatar
  • 127
0 votes
1 answer
135 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
Hassan Farooq's user avatar
0 votes
1 answer
103 views

Receipt template $line.description not showing

Hoping for some assistance for some issues with the invoice and receipt for the online contributions. Even though the script for the line item description is present in the template (below), no ...
Pennopoly's user avatar
  • 303
1 vote
0 answers
16 views

Civicrm Contribution Statements

Is there any known way to create "contribution statements" for contacts? We are using civicrm to track t-shirt orders in addition to event partial payments and the like. I have contacts related via ...
Derek's user avatar
  • 355
1 vote
0 answers
48 views

Event receipt has empty financial details

CiviCRM 4.7.29 "Events - Registration Confirmation and Receipt (on-line)" email has empty data for Price, Sub-total, tax and total. But, if I re-send receipt later via contribution action 'Receipts -...
Denitz's user avatar
  • 11
1 vote
1 answer
54 views

Can you invoice an event participant

I have a few participants registered for an event that haven't paid. Is there a way to invoice them from the the event report?
Mary O'Coin's user avatar
1 vote
1 answer
78 views

What is the purpose of the "default invoice payment page" field in the CiviContribute Component Settings page?

All i can find on this is a fairly unclear thread on this site at Pay later online? - nothing in the documentation at all.
Graham's user avatar
  • 4,105
2 votes
2 answers
2k views

Error: No block-level parent found. Not good

Using 4.7.22 and Drupal 7, I'm suddenly getting the fatal error "No block-level parent found. Not good" on various pdf generation screens (for example: when hitting Print Invoice button): It started ...
Alan Dixon's user avatar
  • 6,881