Questions tagged [issues]
Bugs (or issues) on CiviCrm are tracked on https://issues.civicrm.org. The used system is Jira. Clarify your question by using the issue nr.
103
questions
1
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0
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30
views
Civicrm Error Message
I am facing the following error when click to view a contact. Could someone please assist me?
Here is more details of the error:
Oct 17 16:04:46 [debug] $backTrace = #0 /var/www/html/wp-content/...
- 73
1
vote
0
answers
35
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Deduper fails with punctations in the name (dot, semicolon, underscore, parenthesis...)
As per this documentation page of the Deduper extension, the Uninformative characters resolver should be able to detect names such as O.Donel / O Donel / O;Donel as duplicates, but after testing, I ...
1
vote
1
answer
45
views
Error "cannot assign an empty string to string offset" on contribution admin page
I'm seeing the below error on two different installs. One is running Joomla 4/Civicrm 5.63.2 the other Joomla 3.10/civicrm 5.63.1, both php 8.0. If I change back to php 7.4 the error does not occur on ...
- 136
1
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0
answers
16
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I signed a member up while logged into civicrm (as they had no paypal account) Now their email and other details have taken over the original account?
Can anyone assist with this at all? Unusual problem I think. I was accidentally logged into the account we use to mail members, and when signing up a new member his details inadvertedly had taken over ...
- 11
0
votes
1
answer
43
views
How do I know if I need to update to fix security problems?
I have recently upgraded to the latest version of CiviCRM and shortly after I received these security warnings
CiviCRM Security Patch Needed
"Fix security issues CIVI-SA-2023-04, -05, and -06.&...
2
votes
2
answers
38
views
CiviCRM mysteriously erased membership end dates, how do I fix?
I recently uploaded some 2800 members from a spreadsheet. Some did not have membership start dates. I have CiviCRM with Wordpress, latest versions.
I wanted to mark all members with radio buttons for ...
1
vote
2
answers
45
views
Civicrm on Wordpress installer table doesnt exist
Using Ampp version 4.3 with Apache v2.4.54, MySQL v8.0.31, php version 7.4.32, Windows
Every time I run the CiviCrm installer I get an error "Table 'civicrm.civicrm_worldregion' doesn't exist in ....
- 11
1
vote
0
answers
35
views
Frequency is ignored for auto renewable memberships
If I setup a membership that has a duration in months (e.g. 12 months) the duration is ignored.
I'm able to repeat this on the demo site. It is somewhat described already in the open issue 3344 so I ...
- 136
0
votes
1
answer
17
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will be fixed in 5.50.2 : No more receipt_text_renewal field in notification mail of a renewal in v. 5.50.1
After upgrading to v. 5.50.1 (Joomla!), we don't find anymore the field texarea to add some word in the notification email of a renewal.
Step to reproduce :
Go to membership
click on renew
tick Send ...
- 13
1
vote
1
answer
1k
views
Uncaught Symfony "cannot rename" causing Critical Error on Wordpress
I got a Critical Error today which has caused the backend of the website to be inaccessible. Is there a way to fix this? and is there a way to stop this from happening?
An error of type E_ERROR was ...
- 11
0
votes
1
answer
15
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Minor flaw in CiviCRM registration page for EFF
Excuse me for being OCD = perfectionist, but when RSVPing for an EFF event, there was no [register], [Submit], [Complete your registration] etc, but only a [Review your registration].
As a ...
1
vote
1
answer
47
views
Change Log Tab Excrutiatingly Slow - Poorly Performing Query and Fix (from 8 minutes down to 4 seconds)
The page takes about 8 minutes to return which is absurdly slow for anything expected to be remotely interactive. It is so slow that my client is referring to it as the "Triangle of Doom".
I ...
- 223
1
vote
0
answers
56
views
Poorly performing unindexed query on log tables
While investigating a CiviCRM performance issue, I came across this query:
SELECT *
FROM `civicrm`.`log_civicrm_activity_contact`
WHERE log_conn_id = ?
AND id = ?
ORDER BY log_date DESC limit ...
- 223
4
votes
1
answer
58
views
Redundant Indexes
It looks like there are several redundant or partly redundant indexes that civicrm creates on the database. Some of this may be storage engine specific (e.g. InnoDB), but some isn't.
civicrm_contact:
...
- 223
5
votes
1
answer
93
views
Performance Bug in Trigger Causing ~1000x Slowdown
While looking for the root cause of a performance issue for a client, I tracked it down to a couple of triggers performing an inefficient UPDATE statement:
civicrm_activity_before_update
...
- 223
1
vote
1
answer
135
views
Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page
WordPress - 5.4.4 ,
CiviCRM - 2.62 ,
Theme Avada
Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
2
votes
1
answer
37
views
possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead
I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
- 464
2
votes
2
answers
254
views
"QuickForm Error: nonexistent html element" on New Contacts (all types) - Joomla 3.9.22, CiviCRM 5.30.1
When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
- 21
1
vote
2
answers
32
views
Problem with CiviRules 2.13 Field Value Comparison
I am running on CiviCRM 5.21.1, and have just upgraded CiviRules from 2.11 to 2.13.
I have several Rules which test for the Type of a Contact by using e.g. "Field Value Comparison Contact....
user6274
4
votes
1
answer
47
views
Possible bug? "Enable Double Opt-in for Profile Group(s) field" displays twice
Seems that Enable Double Opt-in for Profile Group(s) field option has two identical copies in CiviMail Component Settings.
Also present on test server. https://demo.circle-interactive.co.uk/
- 1,044
0
votes
1
answer
25
views
Where is my "Address History" link disappeared?
I used to have an "Address History" link that appeared when an address was updated in CiviCRM 5.10 probably (can't remember the exact version). I have logging turned on.
But since I have updated to ...
- 2,938
0
votes
2
answers
340
views
How to fix Undefined index notice in contribution_date_relative?
When I try to Update Smart Group Counts in Manage Groups, the CiviCRM provides me with numerous notices.
What is wrong and where do I fix that?
Notice: Undefined index: contribution_date_relative ...
- 1,044
1
vote
2
answers
95
views
Gradebook Grades acting weird
We have a site that is using the gradebook. The teacher has submitted a final grade. When you view the activity, it shows the grade in the Activity Info section. However if you go to edit that record, ...
- 11
2
votes
0
answers
28
views
Bug? Upgrade to 5.5.1 Broke Some Reports But There's an Easy Fix
When upgrading to 5.5.1 on WP 4.98, we discovered that three of our customized reports were no longer working with errors along the lines of "cannot connect to database." The common thread across the ...
- 141
1
vote
1
answer
29
views
Report causes DB errors when AGE column is enabled
After CiviCRM upgrade from v4.7.14. to v5.4.1. on Drupal 7 some reports that use AGE column are broken, e.g. Instance 8: Contribution Details.
The report works fine, if AGE column is disabled (...
- 1,044
2
votes
1
answer
33
views
How can I report a bug caused by an extension?
CiviCRM.org has a page on reporting bugs, but my bug is in an extension. How should I report it?
- 38.6k
3
votes
1
answer
30
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CiviCRM Converting HTML tag to Entity
we're having an issue with newsletters being sent out with broken images due to the opening and closing tags being converted to HTML entities.
e.g.
<img src="foo.jpg" /> is sent out as: <...
- 33
0
votes
1
answer
20
views
Update Indices fails on 4.7.29
With successful update from 4.7.25 to 4.7.29 there is a Performance warning: Missing Indices in CiviCRM System Status. When I click the Update Indices button, the error appears
Operation failed: ...
- 1,044
1
vote
1
answer
325
views
I am to install CiviCRM on Windows 10 with WAMP
I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows.
Please guide me ...
1
vote
1
answer
123
views
Event Fees not loading when registering in back-end
Recently upgraded a site to 5.2.1 in WordPress 4.9.6. When the user tries to register a event participant in the back-end the fee selections price set does not load after the event is selected. All ...
- 2,341
9
votes
1
answer
172
views
How to find out about changes in the latest Release Candidate?
We would like to help test the monthly CiviCRM Release Candidate (RC) versions to contribute to more reliable releases. I found out the RC are published here along with the stable releases, so e.g. ...
- 487
2
votes
0
answers
130
views
DB Error after upgrading 4.7.x to 5.1 (Drupal)
After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
- 1,044
1
vote
0
answers
34
views
Soft Credit report redirect to Contribution Detail report doesn't filter contact id
It looks like the names in the Soft Credit report no longer redirect to a Contribution Detail report that filters the results based on the contact's id. This lack of filter is verified on the demo ...
- 369
3
votes
0
answers
39
views
how to report a bug - and here's a possible bug about groups and search builder
Just flagging this issue a little higher in people's awareness:
On this issue, I made a comment about it perhaps being a bug? https://civicrm.stackexchange.com/a/24842/308
So, how do I report that ...
- 1,611
1
vote
0
answers
76
views
Possible bug re: participant counts?
Using CiviCRM 5.0 I can see an overview of my event participants using the Events Dashboard https://your.domain/civicrm/event?reset=1
Some of the numbers displayed here are however incorrect, in ...
- 3,935
3
votes
1
answer
67
views
Bug?: Repeat activities won't accept edits after 4.7.31 upgrade
We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34.
On making a change to any activity in a series and hitting "Save", we get the ...
- 141
1
vote
0
answers
14
views
Fields exporting out of order
There seems to be a problem with home fields exporting out of order as soon as the first a "Home" field is output. I noticed this on my site and replicated it on the demo site (Civi 4.7.29 on Drupal). ...
- 1,047
0
votes
0
answers
17
views
Search Irregularities
We are on WP 4.9.4 and Civi 4.7.29 multisite.
There is incorrect behavior when trying to do a search on a smart group that is combining a activity type field and a custom field.
We have 750 search ...
- 3,501
0
votes
1
answer
24
views
Event register page style bug
I'm using 4.7.29 CiviCRM with latest Wordpress version.
On my event register page, I've an issue with scroll menu (set with Price set option) :
The option is cut. And it is also when I select an ...
- 33
2
votes
1
answer
34
views
No displayName after editing or creating
Since the last CiviCRm version 4.7.21 to 4.7.23, I have the display_name empty. There is also the trouble for the sort_name.
I found the report of SarahG (FountainTribe) here https://forum.civicrm....
- 553
0
votes
0
answers
115
views
UML diagram, Use case diagram
I am in need of Use-Case diagram, UML diagrams for CiviCRM. Not because I am very much need of them to use CiviCRM. just to show something in my presentation to my management :) !! . Any pointers ...
0
votes
2
answers
145
views
Can't find a patch for "CiviCRM is not of type Int"
CiviCRM 4.6.4/Wordpress.
During API call for Contribution get and parameter id = xxxx, api returns A fatal error was triggered: CiviCRM is not of the type Int.
Adding a return statement in wp-...
- 50
1
vote
1
answer
37
views
Contact Search Column & Data Mismatch
We're running Civi 4.7.20 on Wordpress 4.8. When searching for contacts, it appears that the column headers do not match with the data type for the fields. However, when looking at an individual ...
- 123
4
votes
2
answers
102
views
Can I search for contacts with activity added by specific person?
I am trying to create a smart group for contacts that have activity added by specific person.
Advanced search allows me to search either
(1) for contacts based on some activity;
(2) for activities ...
- 1,044
2
votes
1
answer
55
views
Bugreport: Impossible to create more than 25 events
I tried to create events. For the first 25 events it worked fine, after 25 events, I got an access denied error instead of the event configuration page:
"Entschuldigung, eine Bereitstellung ist uns ...
- 33
1
vote
1
answer
188
views
CiviCRM_API3_Exception: "Authorization failed to join onto StateProvince api in parameter loc_block_id.address_id.state_province_id.name"
We are using CiviCRM with Drupal 7.54 and we just upgraded to CiviCRM 4.7.19. After the upgrade, when I go to an event (Event->Manage Events->[some event]->location) with a user who has 'access ...
- 41
0
votes
1
answer
527
views
Solved: Is this a bug - [civicrm.files] variable
Drupal-7.54 , CiviCRM-4.7.16
Multi-site / Aegir platform.
On a clean Drupal+CiviCRM instal the autogenerated path for the [civicrm.files] variable in 'Settings - upload directories' differs from the ...
- 1,114
3
votes
1
answer
41
views
Bug reports and feedback
I'm not sure where/how to offer user-level bug reports and feedback on my experience using the civiCRM.org web site itself to evaluate and learn civi.
I am aware of https://civicrm.org/bug-reporting ...
- 61
0
votes
2
answers
61
views
Where do I submit bug for summary fields extension?
Where can I submit the bug for the Summary Fields extension?
It seems that the Summary Fields extension has an issue with Relative Dates. In Advanced Search I choose the Date of Last Contribution as ...
- 1,044
1
vote
1
answer
127
views
CiviEvent - front end registration error page - permissions or something else
All our event registration pages have stopped working in 4.7.14 & 4.7.15
Error is: You do not have permission to access this page.
I've checked all Joomla ACLs for the public group and everything ...
- 161