Questions tagged [issues]

Bugs (or issues) on CiviCrm are tracked on https://issues.civicrm.org. The used system is Jira. Clarify your question by using the issue nr.

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Frequency is ignored for auto renewable memberships

If I setup a membership that has a duration in months (e.g. 12 months) the duration is ignored. I'm able to repeat this on the demo site. It is somewhat described already in the open issue 3344 so I ...
  • 116
0 votes
0 answers
8 views

Why is CiviRule trigger "Event is Deleted" not firing?

I've tried a couple of custom actions with the "Event is Deleted" trigger, neither of which executed. Is this a known bug? Any advice for fixing the trigger?
  • 387
0 votes
1 answer
16 views

will be fixed in 5.50.2 : No more receipt_text_renewal field in notification mail of a renewal in v. 5.50.1

After upgrading to v. 5.50.1 (Joomla!), we don't find anymore the field texarea to add some word in the notification email of a renewal. Step to reproduce : Go to membership click on renew tick Send ...
0 votes
1 answer
599 views

Uncaught Symfony "cannot rename" causing Critical Error on Wordpress

I got a Critical Error today which has caused the backend of the website to be inaccessible. Is there a way to fix this? and is there a way to stop this from happening? An error of type E_ERROR was ...
0 votes
1 answer
15 views

Minor flaw in CiviCRM registration page for EFF

Excuse me for being OCD = perfectionist, but when RSVPing for an EFF event, there was no [register], [Submit], [Complete your registration] etc, but only a [Review your registration]. As a ...
1 vote
1 answer
39 views

Change Log Tab Excrutiatingly Slow - Poorly Performing Query and Fix (from 8 minutes down to 4 seconds)

The page takes about 8 minutes to return which is absurdly slow for anything expected to be remotely interactive. It is so slow that my client is referring to it as the "Triangle of Doom". I ...
1 vote
0 answers
50 views

Poorly performing unindexed query on log tables

While investigating a CiviCRM performance issue, I came across this query: SELECT * FROM `civicrm`.`log_civicrm_activity_contact` WHERE log_conn_id = ? AND id = ? ORDER BY log_date DESC limit ...
4 votes
1 answer
54 views

Redundant Indexes

It looks like there are several redundant or partly redundant indexes that civicrm creates on the database. Some of this may be storage engine specific (e.g. InnoDB), but some isn't. civicrm_contact: ...
5 votes
1 answer
69 views

Performance Bug in Trigger Causing ~1000x Slowdown

While looking for the root cause of a performance issue for a client, I tracked it down to a couple of triggers performing an inefficient UPDATE statement: civicrm_activity_before_update ...
1 vote
1 answer
83 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
2 votes
1 answer
32 views

possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead

I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
  • 454
2 votes
2 answers
136 views

"QuickForm Error: nonexistent html element" on New Contacts (all types) - Joomla 3.9.22, CiviCRM 5.30.1

When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
  • 21
1 vote
2 answers
31 views

Problem with CiviRules 2.13 Field Value Comparison

I am running on CiviCRM 5.21.1, and have just upgraded CiviRules from 2.11 to 2.13. I have several Rules which test for the Type of a Contact by using e.g. "Field Value Comparison Contact....
4 votes
1 answer
41 views

Possible bug? "Enable Double Opt-in for Profile Group(s) field" displays twice

Seems that Enable Double Opt-in for Profile Group(s) field option has two identical copies in CiviMail Component Settings. Also present on test server. https://demo.circle-interactive.co.uk/
  • 1,012
0 votes
1 answer
23 views

Where is my "Address History" link disappeared?

I used to have an "Address History" link that appeared when an address was updated in CiviCRM 5.10 probably (can't remember the exact version). I have logging turned on. But since I have updated to ...
  • 2,856
0 votes
2 answers
320 views

How to fix Undefined index notice in contribution_date_relative?

When I try to Update Smart Group Counts in Manage Groups, the CiviCRM provides me with numerous notices. What is wrong and where do I fix that? Notice: Undefined index: contribution_date_relative ...
  • 1,012
1 vote
2 answers
81 views

Gradebook Grades acting weird

We have a site that is using the gradebook. The teacher has submitted a final grade. When you view the activity, it shows the grade in the Activity Info section. However if you go to edit that record, ...
2 votes
0 answers
28 views

Bug? Upgrade to 5.5.1 Broke Some Reports But There's an Easy Fix

When upgrading to 5.5.1 on WP 4.98, we discovered that three of our customized reports were no longer working with errors along the lines of "cannot connect to database." The common thread across the ...
  • 141
1 vote
1 answer
26 views

Report causes DB errors when AGE column is enabled

After CiviCRM upgrade from v4.7.14. to v5.4.1. on Drupal 7 some reports that use AGE column are broken, e.g. Instance 8: Contribution Details. The report works fine, if AGE column is disabled (...
  • 1,012
2 votes
1 answer
32 views

How can I report a bug caused by an extension?

CiviCRM.org has a page on reporting bugs, but my bug is in an extension. How should I report it?
3 votes
1 answer
27 views

CiviCRM Converting HTML tag to Entity

we're having an issue with newsletters being sent out with broken images due to the opening and closing tags being converted to HTML entities. e.g. <img src="foo.jpg" /> is sent out as: &lt;...
  • 33
0 votes
1 answer
20 views

Update Indices fails on 4.7.29

With successful update from 4.7.25 to 4.7.29 there is a Performance warning: Missing Indices in CiviCRM System Status. When I click the Update Indices button, the error appears Operation failed: ...
  • 1,012
1 vote
1 answer
294 views

I am to install CiviCRM on Windows 10 with WAMP

I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows. Please guide me ...
1 vote
1 answer
122 views

Event Fees not loading when registering in back-end

Recently upgraded a site to 5.2.1 in WordPress 4.9.6. When the user tries to register a event participant in the back-end the fee selections price set does not load after the event is selected. All ...
  • 2,299
9 votes
1 answer
157 views

How to find out about changes in the latest Release Candidate?

We would like to help test the monthly CiviCRM Release Candidate (RC) versions to contribute to more reliable releases. I found out the RC are published here along with the stable releases, so e.g. ...
2 votes
0 answers
124 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
  • 1,012
1 vote
0 answers
27 views

Soft Credit report redirect to Contribution Detail report doesn't filter contact id

It looks like the names in the Soft Credit report no longer redirect to a Contribution Detail report that filters the results based on the contact's id. This lack of filter is verified on the demo ...
  • 369
3 votes
0 answers
39 views

how to report a bug - and here's a possible bug about groups and search builder

Just flagging this issue a little higher in people's awareness: On this issue, I made a comment about it perhaps being a bug? https://civicrm.stackexchange.com/a/24842/308 So, how do I report that ...
  • 1,571
1 vote
0 answers
73 views

Possible bug re: participant counts?

Using CiviCRM 5.0 I can see an overview of my event participants using the Events Dashboard https://your.domain/civicrm/event?reset=1 Some of the numbers displayed here are however incorrect, in ...
  • 3,723
3 votes
1 answer
66 views

Bug?: Repeat activities won't accept edits after 4.7.31 upgrade

We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34. On making a change to any activity in a series and hitting "Save", we get the ...
  • 141
1 vote
0 answers
12 views

Fields exporting out of order

There seems to be a problem with home fields exporting out of order as soon as the first a "Home" field is output. I noticed this on my site and replicated it on the demo site (Civi 4.7.29 on Drupal). ...
  • 1,047
0 votes
0 answers
17 views

Search Irregularities

We are on WP 4.9.4 and Civi 4.7.29 multisite. There is incorrect behavior when trying to do a search on a smart group that is combining a activity type field and a custom field. We have 750 search ...
  • 2,954
0 votes
1 answer
23 views

Event register page style bug

I'm using 4.7.29 CiviCRM with latest Wordpress version. On my event register page, I've an issue with scroll menu (set with Price set option) : The option is cut. And it is also when I select an ...
2 votes
1 answer
33 views

No displayName after editing or creating

Since the last CiviCRm version 4.7.21 to 4.7.23, I have the display_name empty. There is also the trouble for the sort_name. I found the report of SarahG (FountainTribe) here https://forum.civicrm....
  • 553
0 votes
0 answers
113 views

UML diagram, Use case diagram

I am in need of Use-Case diagram, UML diagrams for CiviCRM. Not because I am very much need of them to use CiviCRM. just to show something in my presentation to my management :) !! . Any pointers ...
0 votes
2 answers
137 views

Can't find a patch for "CiviCRM is not of type Int"

CiviCRM 4.6.4/Wordpress. During API call for Contribution get and parameter id = xxxx, api returns A fatal error was triggered: CiviCRM is not of the type Int. Adding a return statement in wp-...
1 vote
1 answer
37 views

Contact Search Column & Data Mismatch

We're running Civi 4.7.20 on Wordpress 4.8. When searching for contacts, it appears that the column headers do not match with the data type for the fields. However, when looking at an individual ...
  • 123
4 votes
2 answers
97 views

Can I search for contacts with activity added by specific person?

I am trying to create a smart group for contacts that have activity added by specific person. Advanced search allows me to search either (1) for contacts based on some activity; (2) for activities ...
  • 1,012
2 votes
1 answer
54 views

Bugreport: Impossible to create more than 25 events

I tried to create events. For the first 25 events it worked fine, after 25 events, I got an access denied error instead of the event configuration page: "Entschuldigung, eine Bereitstellung ist uns ...
  • 33
1 vote
1 answer
164 views

CiviCRM_API3_Exception: "Authorization failed to join onto StateProvince api in parameter loc_block_id.address_id.state_province_id.name"

We are using CiviCRM with Drupal 7.54 and we just upgraded to CiviCRM 4.7.19. After the upgrade, when I go to an event (Event->Manage Events->[some event]->location) with a user who has 'access ...
  • 41
0 votes
1 answer
481 views

Solved: Is this a bug - [civicrm.files] variable

Drupal-7.54 , CiviCRM-4.7.16 Multi-site / Aegir platform. On a clean Drupal+CiviCRM instal the autogenerated path for the [civicrm.files] variable in 'Settings - upload directories' differs from the ...
  • 1,114
3 votes
1 answer
36 views

Bug reports and feedback

I'm not sure where/how to offer user-level bug reports and feedback on my experience using the civiCRM.org web site itself to evaluate and learn civi. I am aware of https://civicrm.org/bug-reporting ...
0 votes
2 answers
59 views

Where do I submit bug for summary fields extension?

Where can I submit the bug for the Summary Fields extension? It seems that the Summary Fields extension has an issue with Relative Dates. In Advanced Search I choose the Date of Last Contribution as ...
  • 1,012
1 vote
1 answer
123 views

CiviEvent - front end registration error page - permissions or something else

All our event registration pages have stopped working in 4.7.14 & 4.7.15 Error is: You do not have permission to access this page. I've checked all Joomla ACLs for the public group and everything ...
  • 161
2 votes
0 answers
61 views

Memory leak in bulk actions

I've recently being doing some bulk import/export/delete using the /civicrm/import/contact for import/export /civicrm/contact/search/advanced for delete I've done some timings for the bulk delete ...
1 vote
1 answer
66 views

Impossible to Run Cron after civicrm-4.7.14-wordpress update

I just update my civicrm-4.7.14-wordpress, and the Cron don't run anymore. Here is the displayed message in the log : [10-Dec-2016 08:15:01 UTC] PHP Fatal error: require_once(): Failed opening ...
0 votes
2 answers
202 views

Unable to add financial account

I have run into an issue and I'm not sure if it's a bug or if i'm not understanding how Civi is using the Financial Accounts. I have created a new account relationship called "Fund" in the option ...
  • 1,411
1 vote
1 answer
50 views

Why is Activity statuses Scheduled and Completed added?

Is it a bug that in Advanced Search section Activities the Activity Statuses get filled automatically with Completed and Scheduled. It happens when: I open Activities section when doing Advanced ...
  • 1,012
3 votes
1 answer
115 views

Case activities are not shown in activity tab but appear in the filter

In the Activity tab for a contact, case activities are not shown. I would rather they were, but I can live without that. But in the filter for including and excluding activity types from the view, ...
  • 1,247
3 votes
0 answers
96 views

Merging contacts and cases

I think I have found an issue with merging contacts (and it also seems to manifest when assigning a different client to a case - which apparently performs a similar merging function). On the demo ...
  • 351