Questions tagged [issues]

Bugs (or issues) on CiviCrm are tracked on https://issues.civicrm.org. The used system is Jira. Clarify your question by using the issue nr.

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44 views

Redundant Indexes

It looks like there are several redundant or partly redundant indexes that civicrm creates on the database. Some of this may be storage engine specific (e.g. InnoDB), but some isn't. civicrm_contact: ...
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37 views

how to report a bug - and here's a possible bug about groups and search builder

Just flagging this issue a little higher in people's awareness: On this issue, I made a comment about it perhaps being a bug? https://civicrm.stackexchange.com/a/24842/308 So, how do I report that ...
3
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1answer
65 views

Bug?: Repeat activities won't accept edits after 4.7.31 upgrade

We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34. On making a change to any activity in a series and hitting "Save", we get the ...
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0answers
82 views

Merging contacts and cases

I think I have found an issue with merging contacts (and it also seems to manifest when assigning a different client to a case - which apparently performs a similar merging function). On the demo ...
3
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0answers
154 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
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0answers
28 views

Bug? Upgrade to 5.5.1 Broke Some Reports But There's an Easy Fix

When upgrading to 5.5.1 on WP 4.98, we discovered that three of our customized reports were no longer working with errors along the lines of "cannot connect to database." The common thread across the ...
2
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0answers
122 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
2
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0answers
60 views

Memory leak in bulk actions

I've recently being doing some bulk import/export/delete using the /civicrm/import/contact for import/export /civicrm/contact/search/advanced for delete I've done some timings for the bulk delete ...
2
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0answers
87 views

Member Since date is now the same as Start date since upgrade to 4.7.3

For user self sign-ups, the 'Member Since' date is now the same as 'Start date' since a version upgrade to 4.7.3. Was this expected? There appears to be no way to determine the actual join date now, ...
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0answers
14 views

Bug? Can not remove Group from contact while in Edit Mode

Issue occurs in CiviCRM 4.6.9 and can duplicate in 4.6.10 on CiviCRM.org demo site using WordPress. Step1. A contact is in a group. Step2. Edit the Contact and scroll down to the "Tags and Groups" ...
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0answers
40 views

Poorly performing unindexed query on log tables

While investigating a CiviCRM performance issue, I came across this query: SELECT * FROM `civicrm`.`log_civicrm_activity_contact` WHERE log_conn_id = ? AND id = ? ORDER BY log_date DESC limit ...
1
vote
1answer
29 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
1
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2answers
73 views

Gradebook Grades acting weird

We have a site that is using the gradebook. The teacher has submitted a final grade. When you view the activity, it shows the grade in the Activity Info section. However if you go to edit that record, ...
1
vote
1answer
248 views

I am to install CiviCRM on Windows 10 with WAMP

I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows. Please guide me ...
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0answers
20 views

Soft Credit report redirect to Contribution Detail report doesn't filter contact id

It looks like the names in the Soft Credit report no longer redirect to a Contribution Detail report that filters the results based on the contact's id. This lack of filter is verified on the demo ...
1
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0answers
64 views

Possible bug re: participant counts?

Using CiviCRM 5.0 I can see an overview of my event participants using the Events Dashboard https://your.domain/civicrm/event?reset=1 Some of the numbers displayed here are however incorrect, in ...
1
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0answers
12 views

Fields exporting out of order

There seems to be a problem with home fields exporting out of order as soon as the first a "Home" field is output. I noticed this on my site and replicated it on the demo site (Civi 4.7.29 on Drupal). ...
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0answers
28 views

CiviCRM reports do not support unicode

Some reports do not support unicode characters in contact names: Contact reports: Activity summary Contact Logging Report (Summary)
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0answers
20 views

4.7.1 API query for contributions in same year returns no results

This worked correctly in 4.6.8, but not in 4.7.0 or 4.7.1. This query returns no results: $result = civicrm_api3('Contribution', 'get', array( 'sequential' => 1, 'receive_date' => array('...
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0answers
36 views

API get of multiple contact_sub_type returns no results

I have this problem on the Joomla demo site (4.6.0) and my own sites with versions 4.6.8 and 4.7.1. If I use the API explorer or run test php code, with a query checking for multiple contact_sub_type,...
0
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1answer
18 views

Uncaught Symfony “cannot rename” causing Critical Error on Wordpress

I got a Critical Error today which has caused the backend of the website to be inaccessible. Is there a way to fix this? and is there a way to stop this from happening? An error of type E_ERROR was ...
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31 views

Slow Query Fixes - MSP, Custom Searches

I ran into the following problematic queries while troubleshooting CiviCRM performance issues. insert into civicrm_prevnext_cache (cachekey, entity_id1, data) SELECT DISTINCT 'civicrm search ...
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10 views

Error! - PayPal Standard return to merchant url error on Joomla (Civicrm 5.31.0 and 5.32.2)

After registering for an event and making payment PayPal tries to redirect back to the merchant at which point there is an error - this looks like it was a know error in 5.30 and fixed for Drupal and ...
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8 views

Dedupe error when merging records with custom values

I have a set of records where participants have registered for some events, with additional booking info, using different email addresses so have created duplicate records. When merging these I ...
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0answers
14 views

Dropdown action menu has failed after upgrade to 5.30.1 on Drupal 8

I recently upgraded from 5.29.x to 5.30.1 and this caused the action drop down menus (see screenshot) to no longer do anything. There is nothing in the debug console and I'm not sure how else to get a ...
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0answers
16 views

Search Irregularities

We are on WP 4.9.4 and Civi 4.7.29 multisite. There is incorrect behavior when trying to do a search on a smart group that is combining a activity type field and a custom field. We have 750 search ...
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109 views

UML diagram, Use case diagram

I am in need of Use-Case diagram, UML diagrams for CiviCRM. Not because I am very much need of them to use CiviCRM. just to show something in my presentation to my management :) !! . Any pointers ...
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28 views

Is there a bug in Follow-up activity search?

Is there a bug in Follow-up activity search? I open Advanced search > Activities Choose: Has a Followup Activity? = Yes Click Search Result = Error Also tested in CiviCRM Drupal sandbox. Option ...
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0answers
35 views

In 4.7 CiviCase relationships are being inserted the wrong way round: bug or feature?

On the 4.7 Drupal demo site I created a case of type 'Housing Support' for Rebekah Adams. I added Beulah Barkley as the 'Benefits Specialist. My user (Test Test in the demo) was the 'Homeless Service ...
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0answers
84 views

Civimail tracked links seem to be broken in 4.6.8

Links within both old (prior to update to 4.6.8) and new promo emails are not working at all. Resulting in something like this: The requested page "/sites/all/modules/civicrm/extern/url.php?u=2698&...