Questions tagged [issues]

Bugs (or issues) on CiviCrm are tracked on https://issues.civicrm.org. The used system is Jira. Clarify your question by using the issue nr.

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9
votes
1answer
129 views

How to find out about changes in the latest Release Candidate?

We would like to help test the monthly CiviCRM Release Candidate (RC) versions to contribute to more reliable releases. I found out the RC are published here along with the stable releases, so e.g. ...
5
votes
3answers
98 views

How do I find a patch for an issue in CiviCRM's issue tracker (JIRA)?

For example, issue CRM-17493 shows that it is fixed in 4.6.11. How do I find the patch to fix this specific issue from JIRA?
5
votes
2answers
217 views

What should I do if an issue is marked as fixed in JIRA but it is still occurring?

What should I do if an issue is marked as fixed in JIRA for a particular version, but it is still occurring in a later version?
5
votes
1answer
73 views

Manage Group broken on 4.7.5

after update to 4.7.5, the "manage Groups" page just says "No groups have been created for this site". Although the groups are functioning otherwise. This also happens on the sandbox/demo site.
4
votes
2answers
74 views

How do I recover CiviGrant Component?

I disabled, and re-enabled CiviGrant and now I can no longer access it. I tried to rebuild the menus and actually reproduced this on the demo site: Its not just the Grant and Grant Admin menus. if i ...
4
votes
1answer
75 views

Exports in 4.7.6 are not working correctly

If I do any type of search and then try to export my search results, the export CSV only contains one record. Even if the search finds hundreds of records, and I tell the export to export them all, I ...
4
votes
1answer
36 views

Possible bug? “Enable Double Opt-in for Profile Group(s) field” displays twice

Seems that Enable Double Opt-in for Profile Group(s) field option has two identical copies in CiviMail Component Settings. Also present on test server. https://demo.circle-interactive.co.uk/
4
votes
2answers
93 views

Can I search for contacts with activity added by specific person?

I am trying to create a smart group for contacts that have activity added by specific person. Advanced search allows me to search either (1) for contacts based on some activity; (2) for activities ...
4
votes
2answers
235 views

Online receipt change in 4.7: Wrong template is being used

We upgraded to 4.7 and using WP 4.4.1. The Online receipt for payments has changed -- something is telling the system to use the summary receipt and I can not find out what it is. See pics. How can ...
4
votes
1answer
65 views

Bug?: Repeat activities won't accept edits after 4.7.31 upgrade

We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34. On making a change to any activity in a series and hitting "Save", we get the ...
3
votes
3answers
2k views

Error “Unknown Error” when uploading a file with CKEditor

In CiviCRM 4.6.5, I'm not able to upload files with CKEditor. I get the very informative error Unknown error It's seems to be a permission or problem like that when copying the file but without more ...
3
votes
2answers
58 views

Is there a bug when placing a token inside quotation marks in CiviMail 4.6.2+?

I have a mailing template with this snippet: Trouble seeing this email? <a href="{mailing.viewUrl}">Read in your browser</a>. In previous versions of CiviCRM, the token would render ...
3
votes
1answer
288 views

Why do Smart Groups now give database errors?

I just updated from 4.6.3 to 4.6.5, on Joomla. I have a number of Smart Groups which worked fine before, but now inconsistently fail to load contacts or settings, giving a database error instead. ...
3
votes
1answer
88 views

Case activities are not shown in activity tab but appear in the filter

In the Activity tab for a contact, case activities are not shown. I would rather they were, but I can live without that. But in the filter for including and excluding activity types from the view, ...
3
votes
1answer
60 views

Relationship type id stored in the wrong custom group column?

I made a custom group in a Relationship type. When I look back in MySQL table civicrm_custom_group I see that civicrm_relationship_type.id is stored in column civicrm_custom_group....
3
votes
1answer
119 views

Using Profiles for Data Entry

I am using profiles for data entry in my CiviCRM instance. They seem to be working (the contacts that should be created are saving), but I get the following (big ugly) notices at the top of the page ...
3
votes
2answers
60 views

Drush failing to build database during new installation

I am building a Docker container for CiviCRM, it is 99.9% done. Unfortunately, when I try to install the actual module via Drush, it spits out an error. I am fairly certain this isn't a Docker related ...
3
votes
1answer
85 views

Contribution page “other amount” option causes weird behavior - possible bug?

Using version 4.6.10. I can reproduce this problem on the Demo site. This is the problem: Create a donation page with an "other amount" option in addition to fixed price options. Open the live-page ...
3
votes
2answers
696 views

Civix: Install error: API error: DB Error: already exists

According documentation I created a skeleton module with civix and answered yes to install it. It then gives an error response as in the Title. Afterwards is listed active in the extensions page. ...
3
votes
1answer
24 views

CiviCRM Converting HTML tag to Entity

we're having an issue with newsletters being sent out with broken images due to the opening and closing tags being converted to HTML entities. e.g. <img src="foo.jpg" /> is sent out as: &lt;...
3
votes
1answer
31 views

Bug reports and feedback

I'm not sure where/how to offer user-level bug reports and feedback on my experience using the civiCRM.org web site itself to evaluate and learn civi. I am aware of https://civicrm.org/bug-reporting ...
3
votes
2answers
32 views

Q: Import Field Separator bug?

After trying to import event participants for many hours I discovered a confusing bug with Import Field Separator. During import it is possible to specify which character delimits fields - comma, ...
3
votes
1answer
74 views

Formatting tags shown in activity view

It seems that any activity created in 4.7.1 (not sure about earlier 4.7 versions) sometimes shows all formatting tags when viewed. I reproduced this both in Wordpress and Drupal demos by creating a ...
3
votes
0answers
37 views

how to report a bug - and here's a possible bug about groups and search builder

Just flagging this issue a little higher in people's awareness: On this issue, I made a comment about it perhaps being a bug? https://civicrm.stackexchange.com/a/24842/308 So, how do I report that ...
3
votes
0answers
80 views

Merging contacts and cases

I think I have found an issue with merging contacts (and it also seems to manifest when assigning a different client to a case - which apparently performs a similar merging function). On the demo ...
3
votes
0answers
153 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
votes
3answers
161 views

Using civi for big data sets (1 million plus)

I love civi! But mainly i use it for small datasets of sub 10,000 I have the opportunity to suggest its use in an organisation with a voter pool of 1 million+ I know this is an open ended question ...
2
votes
2answers
170 views

Why unexpected attached files are loaded in all mailings by default?

We upgrade recently from 4.5.8 to 4.6.6 on four of our CiviCRM instances. In one of the instances ocurrs something very strange and compromising. When we create a new mailing, in the attachment tab ...
2
votes
1answer
50 views

Bugreport: Impossible to create more than 25 events

I tried to create events. For the first 25 events it worked fine, after 25 events, I got an access denied error instead of the event configuration page: "Entschuldigung, eine Bereitstellung ist uns ...
2
votes
4answers
56 views

“Invalid Contact ID” displayed after merge?

Drupal 7, Civicrm 4.7.4 I'm getting this error message after every contact merge. Any ideas? debug message CiviCRM_API3_Exception: "Invalid Contact Id" /var/www/vhosts/example.com/httpdocs/sites/...
2
votes
1answer
29 views

How can I report a bug caused by an extension?

CiviCRM.org has a page on reporting bugs, but my bug is in an extension. How should I report it?
2
votes
1answer
30 views

Bugs in localization

I'm localizing (Italian) some parts of CiviCRM, but I noticed how some terms are not sensible to be translated. I had a look on the code and I found that these terms are written without the ts() call. ...
2
votes
1answer
46 views

Highly unusual matching error

One of my users created a petition: Both he and I responded and it appended our responses to the wrong records. I wasn’t logged in and it tried to write to an {surname matching mine]. I suspect that ...
2
votes
1answer
267 views

CiviMail tracked URLs give “Missing input parameters” from /extern/url.php

Any mailing that I send through CiviMail converts URLs to links in the form of: http://mysite.org/sites/all/modules/civicrm/extern/url.php?u=193&qid=52 But when I visit this URL I get a white ...
2
votes
1answer
116 views

CiviEvent - front end registration error page - permissions or something else

All our event registration pages have stopped working in 4.7.14 & 4.7.15 Error is: You do not have permission to access this page. I've checked all Joomla ACLs for the public group and everything ...
2
votes
2answers
31 views

Where can I find out more about the changes made from one version of Civi to another?

Do you need to find what changes were made from one Civi version to another - say 4.6.6 to 4.6.9? Where can you find that?
2
votes
1answer
25 views

possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead

I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
2
votes
2answers
44 views

“QuickForm Error: nonexistent html element” on New Contacts (all types) - Joomla 3.9.22, CiviCRM 5.30.1

When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
2
votes
1answer
32 views

No displayName after editing or creating

Since the last CiviCRm version 4.7.21 to 4.7.23, I have the display_name empty. There is also the trouble for the sort_name. I found the report of SarahG (FountainTribe) here https://forum.civicrm....
2
votes
1answer
129 views

Is this a bug? “Paypal IPNS not handled other than recurring_payments” appears when txn_type is recurring_payment_profile_created

On a WordPress site with CiviCRM 4.7.8, using 'Paypal - Website Payments Pro' payment processor: When a user submits a recurring contribution, that recurring subscription is created in PayPal, but in ...
2
votes
0answers
28 views

Bug? Upgrade to 5.5.1 Broke Some Reports But There's an Easy Fix

When upgrading to 5.5.1 on WP 4.98, we discovered that three of our customized reports were no longer working with errors along the lines of "cannot connect to database." The common thread across the ...
2
votes
0answers
122 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
2
votes
0answers
60 views

Memory leak in bulk actions

I've recently being doing some bulk import/export/delete using the /civicrm/import/contact for import/export /civicrm/contact/search/advanced for delete I've done some timings for the bulk delete ...
2
votes
0answers
87 views

Member Since date is now the same as Start date since upgrade to 4.7.3

For user self sign-ups, the 'Member Since' date is now the same as 'Start date' since a version upgrade to 4.7.3. Was this expected? There appears to be no way to determine the actual join date now, ...
2
votes
1answer
67 views

Fatal error when exporting accounting batch to CSV in 4.7

Using Civi 4.7.2 (and then on 4.7.3; I thought I needed to upgrade to fix) with Drupal, I get the following error when I try to export an accounting batch to CSV: Fatal error: Call to undefined ...
2
votes
0answers
14 views

Bug? Can not remove Group from contact while in Edit Mode

Issue occurs in CiviCRM 4.6.9 and can duplicate in 4.6.10 on CiviCRM.org demo site using WordPress. Step1. A contact is in a group. Step2. Edit the Contact and scroll down to the "Tags and Groups" ...
1
vote
4answers
219 views

Change button text

Man I haven't been this frustrated with a plugin in a LONG TIME. Everything I need to do I have to run around in a circle. With that being said I have no choice as this is the plugin my client wants ...
1
vote
2answers
25 views

Problem with CiviRules 2.13 Field Value Comparison

I am running on CiviCRM 5.21.1, and have just upgraded CiviRules from 2.11 to 2.13. I have several Rules which test for the Type of a Contact by using e.g. "Field Value Comparison Contact....
1
vote
1answer
118 views

Event Fees not loading when registering in back-end

Recently upgraded a site to 5.2.1 in WordPress 4.9.6. When the user tries to register a event participant in the back-end the fee selections price set does not load after the event is selected. All ...
1
vote
1answer
37 views

Contact Search Column & Data Mismatch

We're running Civi 4.7.20 on Wordpress 4.8. When searching for contacts, it appears that the column headers do not match with the data type for the fields. However, when looking at an individual ...