Questions tagged [issues]

Bugs (or issues) on CiviCrm are tracked on The used system is Jira. Clarify your question by using the issue nr.

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Solved: Is this a bug - [civicrm.files] variable

Drupal-7.54 , CiviCRM-4.7.16 Multi-site / Aegir platform. On a clean Drupal+CiviCRM instal the autogenerated path for the [civicrm.files] variable in 'Settings - upload directories' differs from the ...
Davy Ivins's user avatar
  • 1,114
2 votes
0 answers

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
Aivars's user avatar
  • 1,034
5 votes
2 answers

What should I do if an issue is marked as fixed in JIRA but it is still occurring?

What should I do if an issue is marked as fixed in JIRA for a particular version, but it is still occurring in a later version?
Joe Murray's user avatar
  • 6,741
4 votes
2 answers

Online receipt change in 4.7: Wrong template is being used

We upgraded to 4.7 and using WP 4.4.1. The Online receipt for payments has changed -- something is telling the system to use the summary receipt and I can not find out what it is. See pics. How can ...
Gary Zimmerman's user avatar
4 votes
1 answer

Exports in 4.7.6 are not working correctly

If I do any type of search and then try to export my search results, the export CSV only contains one record. Even if the search finds hundreds of records, and I tell the export to export them all, I ...
vanboke's user avatar
  • 188
3 votes
2 answers

Is there a bug when placing a token inside quotation marks in CiviMail 4.6.2+?

I have a mailing template with this snippet: Trouble seeing this email? <a href="{mailing.viewUrl}">Read in your browser</a>. In previous versions of CiviCRM, the token would render ...
Jon G - Megaphone Tech's user avatar
3 votes
1 answer

Formatting tags shown in activity view

It seems that any activity created in 4.7.1 (not sure about earlier 4.7 versions) sometimes shows all formatting tags when viewed. I reproduced this both in Wordpress and Drupal demos by creating a ...
T. Mich.'s user avatar
3 votes
1 answer

Bug reports and feedback

I'm not sure where/how to offer user-level bug reports and feedback on my experience using the web site itself to evaluate and learn civi. I am aware of ...
Nick Plant's user avatar
3 votes
1 answer

Contribution page "other amount" option causes weird behavior - possible bug?

Using version 4.6.10. I can reproduce this problem on the Demo site. This is the problem: Create a donation page with an "other amount" option in addition to fixed price options. Open the live-page ...
lesliejmatthews's user avatar
3 votes
2 answers

Civix: Install error: API error: DB Error: already exists

According documentation I created a skeleton module with civix and answered yes to install it. It then gives an error response as in the Title. Afterwards is listed active in the extensions page. ...
ñull's user avatar
  • 1,208
3 votes
1 answer

Why do Smart Groups now give database errors?

I just updated from 4.6.3 to 4.6.5, on Joomla. I have a number of Smart Groups which worked fine before, but now inconsistently fail to load contacts or settings, giving a database error instead. ...
Norris's user avatar
  • 870
2 votes
1 answer

CiviMail tracked URLs give "Missing input parameters" from /extern/url.php

Any mailing that I send through CiviMail converts URLs to links in the form of: But when I visit this URL I get a white ...
LunkRat's user avatar
  • 1,614
2 votes
1 answer

How can I report a bug caused by an extension? has a page on reporting bugs, but my bug is in an extension. How should I report it?
Jon G - Megaphone Tech's user avatar
2 votes
3 answers

Using civi for big data sets (1 million plus)

I love civi! But mainly i use it for small datasets of sub 10,000 I have the opportunity to suggest its use in an organisation with a voter pool of 1 million+ I know this is an open ended question ...
Caroline B's user avatar
2 votes
1 answer

Bugreport: Impossible to create more than 25 events

I tried to create events. For the first 25 events it worked fine, after 25 events, I got an access denied error instead of the event configuration page: "Entschuldigung, eine Bereitstellung ist uns ...
Josc's user avatar
  • 33
2 votes
2 answers

Why unexpected attached files are loaded in all mailings by default?

We upgrade recently from 4.5.8 to 4.6.6 on four of our CiviCRM instances. In one of the instances ocurrs something very strange and compromising. When we create a new mailing, in the attachment tab ...
Francesc Bassas i Bullich's user avatar
1 vote
0 answers

Poorly performing unindexed query on log tables

While investigating a CiviCRM performance issue, I came across this query: SELECT * FROM `civicrm`.`log_civicrm_activity_contact` WHERE log_conn_id = ? AND id = ? ORDER BY log_date DESC limit ...
Gordan Bobić's user avatar
1 vote
1 answer

Fatal error when exporting accounting batch to CSV in 4.7

Using Civi 4.7.2 (and then on 4.7.3; I thought I needed to upgrade to fix) with Drupal, I get the following error when I try to export an accounting batch to CSV: Fatal error: Call to undefined ...
Allen Hutchison's user avatar
1 vote
1 answer

CiviCRM_API3_Exception: "Authorization failed to join onto StateProvince api in parameter"

We are using CiviCRM with Drupal 7.54 and we just upgraded to CiviCRM 4.7.19. After the upgrade, when I go to an event (Event->Manage Events->[some event]->location) with a user who has 'access ...
chirps's user avatar
  • 41