Questions tagged [issues]

Bugs (or issues) on CiviCrm are tracked on https://issues.civicrm.org. The used system is Jira. Clarify your question by using the issue nr.

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1answer
85 views

Uncaught Symfony "cannot rename" causing Critical Error on Wordpress

I got a Critical Error today which has caused the backend of the website to be inaccessible. Is there a way to fix this? and is there a way to stop this from happening? An error of type E_ERROR was ...
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1answer
14 views

Minor flaw in CiviCRM registration page for EFF

Excuse me for being OCD = perfectionist, but when RSVPing for an EFF event, there was no [register], [Submit], [Complete your registration] etc, but only a [Review your registration]. As a ...
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0answers
34 views

Slow Query Fixes - MSP, Custom Searches

I ran into the following problematic queries while troubleshooting CiviCRM performance issues. insert into civicrm_prevnext_cache (cachekey, entity_id1, data) SELECT DISTINCT 'civicrm search ...
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1answer
37 views

Change Log Tab Excrutiatingly Slow - Poorly Performing Query and Fix (from 8 minutes down to 4 seconds)

The page takes about 8 minutes to return which is absurdly slow for anything expected to be remotely interactive. It is so slow that my client is referring to it as the "Triangle of Doom". I ...
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0answers
42 views

Poorly performing unindexed query on log tables

While investigating a CiviCRM performance issue, I came across this query: SELECT * FROM `civicrm`.`log_civicrm_activity_contact` WHERE log_conn_id = ? AND id = ? ORDER BY log_date DESC limit ...
4
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0answers
46 views

Redundant Indexes

It looks like there are several redundant or partly redundant indexes that civicrm creates on the database. Some of this may be storage engine specific (e.g. InnoDB), but some isn't. civicrm_contact: ...
5
votes
1answer
60 views

Performance Bug in Trigger Causing ~1000x Slowdown

While looking for the root cause of a performance issue for a client, I tracked it down to a couple of triggers performing an inefficient UPDATE statement: civicrm_activity_before_update ...
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0answers
11 views

Error! - PayPal Standard return to merchant url error on Joomla (Civicrm 5.31.0 and 5.32.2)

After registering for an event and making payment PayPal tries to redirect back to the merchant at which point there is an error - this looks like it was a know error in 5.30 and fixed for Drupal and ...
1
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1answer
41 views

Wordpress Civicrm -Uncaught ReferenceError: CRM is not defined for contribution page

WordPress - 5.4.4 , CiviCRM - 2.62 , Theme Avada Using shortcode added contribution to page but in console, we are getting error Uncaught ReferenceError: CRM is not defined so the page is not ...
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0answers
9 views

Dedupe error when merging records with custom values

I have a set of records where participants have registered for some events, with additional booking info, using different email addresses so have created duplicate records. When merging these I ...
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0answers
16 views

Dropdown action menu has failed after upgrade to 5.30.1 on Drupal 8

I recently upgraded from 5.29.x to 5.30.1 and this caused the action drop down menus (see screenshot) to no longer do anything. There is nothing in the debug console and I'm not sure how else to get a ...
1
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1answer
28 views

possible bug: when using External ID as matching method, imported contributions can get matched to contacts in the trash--would expect error instead

I have a client whose accounting team has run into the following issue (admittedly an edge case but causes a lot of confusion and troubleshooting time for the team so we want to fix). Following the ...
2
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2answers
86 views

"QuickForm Error: nonexistent html element" on New Contacts (all types) - Joomla 3.9.22, CiviCRM 5.30.1

When trying to create a New Contact of any type: Organization, Household, or Individual, the system reports "Sorry, due to an error, we are unable to fulfill your request at the moment. You may ...
1
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2answers
29 views

Problem with CiviRules 2.13 Field Value Comparison

I am running on CiviCRM 5.21.1, and have just upgraded CiviRules from 2.11 to 2.13. I have several Rules which test for the Type of a Contact by using e.g. "Field Value Comparison Contact....
4
votes
1answer
39 views

Possible bug? "Enable Double Opt-in for Profile Group(s) field" displays twice

Seems that Enable Double Opt-in for Profile Group(s) field option has two identical copies in CiviMail Component Settings. Also present on test server. https://demo.circle-interactive.co.uk/
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1answer
20 views

Where is my "Address History" link disappeared?

I used to have an "Address History" link that appeared when an address was updated in CiviCRM 5.10 probably (can't remember the exact version). I have logging turned on. But since I have updated to ...
0
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2answers
263 views

How to fix Undefined index notice in contribution_date_relative?

When I try to Update Smart Group Counts in Manage Groups, the CiviCRM provides me with numerous notices. What is wrong and where do I fix that? Notice: Undefined index: contribution_date_relative ...
1
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2answers
77 views

Gradebook Grades acting weird

We have a site that is using the gradebook. The teacher has submitted a final grade. When you view the activity, it shows the grade in the Activity Info section. However if you go to edit that record, ...
2
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0answers
28 views

Bug? Upgrade to 5.5.1 Broke Some Reports But There's an Easy Fix

When upgrading to 5.5.1 on WP 4.98, we discovered that three of our customized reports were no longer working with errors along the lines of "cannot connect to database." The common thread across the ...
1
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1answer
24 views

Report causes DB errors when AGE column is enabled

After CiviCRM upgrade from v4.7.14. to v5.4.1. on Drupal 7 some reports that use AGE column are broken, e.g. Instance 8: Contribution Details. The report works fine, if AGE column is disabled (...
2
votes
1answer
31 views

How can I report a bug caused by an extension?

CiviCRM.org has a page on reporting bugs, but my bug is in an extension. How should I report it?
3
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1answer
26 views

CiviCRM Converting HTML tag to Entity

we're having an issue with newsletters being sent out with broken images due to the opening and closing tags being converted to HTML entities. e.g. <img src="foo.jpg" /> is sent out as: &lt;...
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1answer
20 views

Update Indices fails on 4.7.29

With successful update from 4.7.25 to 4.7.29 there is a Performance warning: Missing Indices in CiviCRM System Status. When I click the Update Indices button, the error appears Operation failed: ...
1
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1answer
270 views

I am to install CiviCRM on Windows 10 with WAMP

I have been trying to setup CiviCRM on Windows 10, But I am not able to install "bin/civi-download-tools" on it. Even I have installed and enabled Linux subsystem tools on windows. Please guide me ...
1
vote
1answer
120 views

Event Fees not loading when registering in back-end

Recently upgraded a site to 5.2.1 in WordPress 4.9.6. When the user tries to register a event participant in the back-end the fee selections price set does not load after the event is selected. All ...
9
votes
1answer
136 views

How to find out about changes in the latest Release Candidate?

We would like to help test the monthly CiviCRM Release Candidate (RC) versions to contribute to more reliable releases. I found out the RC are published here along with the stable releases, so e.g. ...
2
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0answers
123 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
1
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0answers
20 views

Soft Credit report redirect to Contribution Detail report doesn't filter contact id

It looks like the names in the Soft Credit report no longer redirect to a Contribution Detail report that filters the results based on the contact's id. This lack of filter is verified on the demo ...
3
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0answers
37 views

how to report a bug - and here's a possible bug about groups and search builder

Just flagging this issue a little higher in people's awareness: On this issue, I made a comment about it perhaps being a bug? https://civicrm.stackexchange.com/a/24842/308 So, how do I report that ...
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0answers
67 views

Possible bug re: participant counts?

Using CiviCRM 5.0 I can see an overview of my event participants using the Events Dashboard https://your.domain/civicrm/event?reset=1 Some of the numbers displayed here are however incorrect, in ...
3
votes
1answer
65 views

Bug?: Repeat activities won't accept edits after 4.7.31 upgrade

We've noticed that we cannot edit recurring activities after upgrading to 4.7.31 on WordPress 4.9.4 running PHP 5.6.34. On making a change to any activity in a series and hitting "Save", we get the ...
1
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0answers
12 views

Fields exporting out of order

There seems to be a problem with home fields exporting out of order as soon as the first a "Home" field is output. I noticed this on my site and replicated it on the demo site (Civi 4.7.29 on Drupal). ...
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0answers
16 views

Search Irregularities

We are on WP 4.9.4 and Civi 4.7.29 multisite. There is incorrect behavior when trying to do a search on a smart group that is combining a activity type field and a custom field. We have 750 search ...
0
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1answer
22 views

Event register page style bug

I'm using 4.7.29 CiviCRM with latest Wordpress version. On my event register page, I've an issue with scroll menu (set with Price set option) : The option is cut. And it is also when I select an ...
2
votes
1answer
33 views

No displayName after editing or creating

Since the last CiviCRm version 4.7.21 to 4.7.23, I have the display_name empty. There is also the trouble for the sort_name. I found the report of SarahG (FountainTribe) here https://forum.civicrm....
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0answers
109 views

UML diagram, Use case diagram

I am in need of Use-Case diagram, UML diagrams for CiviCRM. Not because I am very much need of them to use CiviCRM. just to show something in my presentation to my management :) !! . Any pointers ...
0
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2answers
135 views

Can't find a patch for "CiviCRM is not of type Int"

CiviCRM 4.6.4/Wordpress. During API call for Contribution get and parameter id = xxxx, api returns A fatal error was triggered: CiviCRM is not of the type Int. Adding a return statement in wp-...
1
vote
1answer
37 views

Contact Search Column & Data Mismatch

We're running Civi 4.7.20 on Wordpress 4.8. When searching for contacts, it appears that the column headers do not match with the data type for the fields. However, when looking at an individual ...
4
votes
2answers
93 views

Can I search for contacts with activity added by specific person?

I am trying to create a smart group for contacts that have activity added by specific person. Advanced search allows me to search either (1) for contacts based on some activity; (2) for activities ...
2
votes
1answer
53 views

Bugreport: Impossible to create more than 25 events

I tried to create events. For the first 25 events it worked fine, after 25 events, I got an access denied error instead of the event configuration page: "Entschuldigung, eine Bereitstellung ist uns ...
1
vote
1answer
158 views

CiviCRM_API3_Exception: "Authorization failed to join onto StateProvince api in parameter loc_block_id.address_id.state_province_id.name"

We are using CiviCRM with Drupal 7.54 and we just upgraded to CiviCRM 4.7.19. After the upgrade, when I go to an event (Event->Manage Events->[some event]->location) with a user who has 'access ...
0
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1answer
451 views

Solved: Is this a bug - [civicrm.files] variable

Drupal-7.54 , CiviCRM-4.7.16 Multi-site / Aegir platform. On a clean Drupal+CiviCRM instal the autogenerated path for the [civicrm.files] variable in 'Settings - upload directories' differs from the ...
3
votes
1answer
32 views

Bug reports and feedback

I'm not sure where/how to offer user-level bug reports and feedback on my experience using the civiCRM.org web site itself to evaluate and learn civi. I am aware of https://civicrm.org/bug-reporting ...
0
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2answers
56 views

Where do I submit bug for summary fields extension?

Where can I submit the bug for the Summary Fields extension? It seems that the Summary Fields extension has an issue with Relative Dates. In Advanced Search I choose the Date of Last Contribution as ...
1
vote
1answer
122 views

CiviEvent - front end registration error page - permissions or something else

All our event registration pages have stopped working in 4.7.14 & 4.7.15 Error is: You do not have permission to access this page. I've checked all Joomla ACLs for the public group and everything ...
2
votes
0answers
60 views

Memory leak in bulk actions

I've recently being doing some bulk import/export/delete using the /civicrm/import/contact for import/export /civicrm/contact/search/advanced for delete I've done some timings for the bulk delete ...
1
vote
1answer
66 views

Impossible to Run Cron after civicrm-4.7.14-wordpress update

I just update my civicrm-4.7.14-wordpress, and the Cron don't run anymore. Here is the displayed message in the log : [10-Dec-2016 08:15:01 UTC] PHP Fatal error: require_once(): Failed opening ...
0
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2answers
195 views

Unable to add financial account

I have run into an issue and I'm not sure if it's a bug or if i'm not understanding how Civi is using the Financial Accounts. I have created a new account relationship called "Fund" in the option ...
1
vote
1answer
45 views

Why is Activity statuses Scheduled and Completed added?

Is it a bug that in Advanced Search section Activities the Activity Statuses get filled automatically with Completed and Scheduled. It happens when: I open Activities section when doing Advanced ...
3
votes
1answer
102 views

Case activities are not shown in activity tab but appear in the filter

In the Activity tab for a contact, case activities are not shown. I would rather they were, but I can live without that. But in the filter for including and excluding activity types from the view, ...