Questions tagged [mailing]
The mailing tag has no usage guidance.
119
questions
1
vote
0answers
13 views
CiviMail and PHPMailer Issue?
recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
1
vote
1answer
17 views
unable to upload image file when creating a message
This question was asked before, and marked answered at:
Unable to upload or view files through the CKEditor
but the adjustment recommended did not solve the problem for me.
After upgrading to ...
1
vote
0answers
27 views
Scheduled reminders after membership end date not being sent
I'm using CIVI CRM with WordPress (CIVI version 5.22.1)
I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
2
votes
1answer
46 views
Allow list subscribers to update their email addresses?
We have a list of people who work at many different companies with company email addresses. When someone moves to a new job at a new company their email address changes. How can we make it simple for ...
3
votes
1answer
37 views
Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?
I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
2
votes
3answers
40 views
Send an email to activity targets when activity is created via the API
This feels like a simple one but I am not sure if there is a way to do this.
Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
3
votes
1answer
28 views
Repeat currency symbol in a contributions list
I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide.
But the list I obtain, only have the currency symbol near the ...
0
votes
1answer
22 views
Errors Tracking Opens
We are having an issue with tracking opens for mailing. Click throughs track fine but opens do not. I inserted the URL for the tracking image into my browser and got a 500 error. I get the following ...
0
votes
1answer
19 views
Mailings advanced search error - Invalid mysql syntax
I'm on Drupal 7.69 and CiviCRM 5.20.0.
As long as I remember I've been experiencing an error when I've tried to look up the bounced recipients of mailings through Advanced Search.
I can't look up ...
2
votes
1answer
26 views
How to export members addresses into spreadsheet for a mailout?
How do I extract members' addresses in our system onto a spreadsheet for a mailout? Thank you so much!
0
votes
1answer
28 views
Scheduled emails failing - HELP
Configuration: MacOS, MAMP, Wordpress, CiviCRM
Individual mail works fine. Messages show up in log.
Minimal test config with users and groups marked as not-hold and bulk mail.
Users in groups are ...
0
votes
1answer
31 views
Generating hard copy mail merge letters in Civicrm
I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution ...
0
votes
1answer
34 views
2
votes
1answer
9 views
How can I export a zip code with the suffix in the same field?
I send my addresses to a mailing house for a bulk magazine mailing. They require my zip+4 in one field. I can fix this in LibreOffice or Excel, but I have to be careful that my spreadsheet app doesn'...
2
votes
0answers
30 views
Civicrm Angular Module system generated files keeps growing exponentially
Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
1
vote
1answer
18 views
Can you create a mailing list based on a relationship setting?
We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
1
vote
1answer
26 views
Unable to list groups with CiviCRM API
When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e.
$result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]);
I get the full list of mailing ...
6
votes
1answer
26 views
View out of office responses from contacts
Following mailings is there a way to view out of office responses from contacts. If the mailing is via Mail Chimp you get out of office responses into your inbox but on Civi you only get the number ...
3
votes
1answer
25 views
How to stop Mailing Queue from civirules?
By mistake I have turned on a settings in civirules that it keep sending email repeatedly. I have removed the criteria from civirules but it seems mails are still being sent through "Scheduled mail ...
0
votes
2answers
31 views
How do I edit mailing recipients?
I need to update the recipient list of a scheduled mailing.
How do I do this?
2
votes
1answer
11 views
Creating a summary of contents on civil mailings
Wondering if there is a feature in a civi mailing to create a summary of the various stories that are being included in a mailing whereby each story title in the summary is clickable and takes you ...
1
vote
2answers
102 views
Token information not pulling through to Mailing Template
Really hoping you can help with this.
We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template.
We used a ...
1
vote
1answer
21 views
Mailing Template Tables
How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
0
votes
0answers
31 views
Mailmerge contact of same address & print directly from Civi
There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
1
vote
1answer
132 views
Double opt-in mailing list signup with Caldera Forms CiviCRM
I'm wondering if it's possible to create a "double opt-in" to a mailing list group workflow using Caldera Forms CiviCRM integration. Where the user would enter an email address into a field, then gets ...
2
votes
1answer
34 views
How to change or transfer mailing list groups properly?
Right now - we have a smart group with all individuals tagged, in this example "Email List" and of type "Individual" as our main email list. This has worked fine for us - as we rarely sent emails. ...
1
vote
1answer
48 views
WkhtmlPDF issues with the path in CiviCRM
This is my first time trying to sort out wkhtmltoPDF. I'm having issues in civiCRM when trying to make mailing labels from the membership database. When clicking on make mailing labels the next page ...
4
votes
1answer
200 views
Mailing Bounces 100% with “authentication failure” or “failed to set sender”
I have some issues with sending out mailings (used to work, now it doesn't anymore). My mailing is failing 100% with a combination of the following errors:
authentication failure [SMTP: Invalid ...
4
votes
3answers
213 views
Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail
I upgraded to PHP 7.2 and received the system warning stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
2
votes
0answers
56 views
Effects of hidden groups and multisite mailing
I'm looking for some clarity on hidden groups. We have 50 states using a multisite instance and the mailer doesn't work well with multisite.
To achieve segmentation, it seems like creating mailings ...
2
votes
1answer
31 views
How do i delete country from my mailing label format
How do i delete country (United States) from my mailing label format.
I can't seem to print mailing labels without United States on the last line and the USPS doesn't want that.
1
vote
1answer
29 views
Wrong time in Mailing Report
as said in the title, the mailing report seems to have a wrong time...when I send a mailing to my private email adress at 4 pm and open it right away, the mailing report says I opened it 2 hours ago.
...
3
votes
1answer
55 views
CiviCRM (Drupal 7) Problem sending bulk emails
Before anything I hope you can escuse my poor english and little technical knoledge.
We are working with CiviCRM (4.2.7) on Drupal () and the function of bulk mail have sudenly stopped working.
You ...
0
votes
1answer
44 views
Mailing_send_test - job_id is not valid
I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly.
My mailing ...
3
votes
1answer
85 views
100% mailing have bounced : validation failed for <(INVALID)>
Hello after two modifications on the server and on CiviCRM, it becomes impossible to send any mailing. All the email adresses are "burned" with all the email addresses being wrongly tagged as bounced.
...
0
votes
1answer
52 views
View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?
I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists.
Is there a way to show Smart ...
3
votes
1answer
81 views
CiviMail DKIM signature failure
We have DKIM configured with the MTA we are using with CiviCRM, and it appears to be working. However, the DKIM signature fails consistently; using a checker it appears the mail has been altered ...
2
votes
2answers
93 views
process_mailing processing addresses when called in UI but not CRON
CiviMail scheduled e-mails are not being triggered automatically through CRON. Using the same user with the same permissions, I get the following in the log when triggered through the Scheduled Jobs ...
0
votes
1answer
58 views
Subscribe to mailing list through the API
I am trying to subscribe a user to a mailing list through the REST API.
I understand that I need to create a Contact first, then subscribe it to a given mailing list. While I can create the contact, I ...
0
votes
1answer
42 views
report mailing date and time have expired
I can not send the mailing, in the report this message: "Delivery has not yet begun for this mailing. If the scheduled delivery date and time is past, ask the system administrator or technical ...
-1
votes
2answers
110 views
Transactional Email Compatible with CiviCRM (Not Sendgrid)
We started having trouble with mass mailings at the start of 2018. CiviCRM's tracking did not yield helpful information: mailing reports state 100% of emails were delivered, and I knew this to be ...
3
votes
1answer
50 views
Can I import a drupal block into a mosaico mailing template?
I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
3
votes
1answer
58 views
What's the optimal method to archive a lot of mailings?
I look after a Civi install which has hundreds of completed mailings. I'd like to tidy things up a bit by archiving a lot of the older mailings, but there's no way that I can see to achieve this using ...
0
votes
3answers
128 views
What is the GuzzleHttp\Psr7\Uri class, and is its absence in Windows the death knell to CiviCRM under IIS?
I switched a development environment running under Joomla and IIS to the CiviCRM:master branch. It now fails with
0 Class 'GuzzleHttp\Psr7\Uri' not found
Is this a Linux-specific class? If not, ...
2
votes
2answers
173 views
Mailing stopped working after CiviCRM, PHP and Drupal upgrade
Recently I upgraded:
Drupal core to 7.57
PHP from 5.6 to 7.0.28-1
CiviCRM from 4.7.27 to 4.7.31
Since I've done so I can't send mailings.
Basically I get the same thing like in the post described ...
3
votes
3answers
107 views
Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)
With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page.
Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
0
votes
1answer
21 views
New Mailing Cannot “Review and Schedule”
CiviCRM 4.7.23, Drupal 7.39
I can fill the first page of a new mailing ("Define Mailing") but the "Next" button and the "Review and Schedule" tab are unresponsive. The mailing is listed under Draft ...
5
votes
2answers
170 views
How can I set up anchors in Mosaico mailing?
I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down.
Any advice welcome?
(P.s. not a programmer, so please keep it lay!)
3
votes
1answer
76 views
Send Schedule Mailings job succeeds but scheduled mailing not completely sent
On Civi 4.7.27 send first large mailing to 12733 emails through SparkPost, only some were delivered (about 900), and the job says it has not completed. Unfortunately, it is 16h later and the Send ...
5
votes
1answer
78 views
Why are all bulk mailings delayed by 5 hours?
Using CiviMail in Civi 4.7.29, any bulk email is delayed by 5 hours. The cron commands are received every 30 minutes, and are acknowledged by Civi on the status page. Have checked that php, joomla ...
