Questions tagged [mailing]

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12 views

After upgrade CiviCRM 5.28 to 5.32.2. Cron is Stop When Mailing start

After Upgrade CiviCRM version 5.28 to 5.32.2. Cron stops when mass mailing start. After mass mailing completed Cron is again start. CiviCRM: 5.32.2 Drupal: 7 Php: 7.2.24
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1answer
20 views

How Can I send mailing with AWS SES API instead of SMTP?

I want to send mailing with the help of AWS SES API instead of SMTP. I am using CiviCRM 5.32.2 and drupal 7.
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2answers
27 views

How to make links in email direct and non-trackable

We are sending emails containing links which are redirecting through civi. We need them to go direct to the website. (Our civi is not public facing). All articles / questions i have seen are about ...
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1answer
15 views

Solicitation Frequency

More and more donors over the last few months have been asking to have custom Solicitation Frequency - IE: Once a year, once every six months. I can't seem to find a spot within CIVICRM to indicate ...
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2answers
42 views

Mass SMS recipients count

Wordpress 5.5.3, CiviCRM 5.31.0. While testing Mass SMS with new Twilio account we've discovered it does not quite work. Searching for a solution here and across lab.civicrm.org haven't helped much. ...
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2answers
19 views

Can you create a mailing list based on tags

Is there a way to use tags, possibly multiple tags e.g. using the tags Students and Attended Conference X, to create a bulk mail to members who fit into just those two categories.
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1answer
10 views

Avoid an activity entry for each recipient contact of a mass mailing

We are facing a huge database growth as we send newsletters to a growing recipients list. The newsletter is sent with CiviCRM Mail to a contacts group. I realized that the biggest table in our project ...
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8 views

Error when mailing

I'm still getting this with 5.30 PEAR_Exception: Failed to write to socket: unknown error in /var/www/sln/wordpress/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php on ...
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15 views

Do I need a mailing service? [duplicate]

We are a one person shop with a mailing list of 1,250 (and growing). I'm considering setting up on spark - or hosting my own at civihost. I'm concerned about the deliverability of bulk e-mail with ...
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1answer
145 views

SpamAssassin marking mailings as compromised WordPress site

A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
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1answer
37 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
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2answers
74 views

Email setup for outgoing mail

I'm totally new to civicrm, so I'd appreciate the simplest answer possible :) Here's my goal: to send mass emails through civicrm, to certain mailing list groups. Here's the problem: I can't even send ...
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1answer
17 views

How can I create a mailing report with drupal views?

I would like to give access mailing report to one of my user that was sent to specific GROUP. from drupal permission I am not able to figure out an option to facilitate that. Therefore drupal views ...
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1answer
22 views

Mailings - DB Error: syntax error

I'm testing out Civicrm. Started with Wordpress then copied the database into Drupal 7 When trying to send a mailing to a group, the send test email issues Error in call to Mailing_send_test : DB ...
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12 views

Can you add a Civi Mailing group to an outlook calendar invite?

I have recently created a Mailing group with 138 email addresses. I would like to send a calendar invite in outlook to the mailing group. Is this possible?
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31 views

CiviMail Scheduled Job Running But Not Sending mails

I am running CiviCRM 5.25.0, PHP 7.2 When a mailing job is scheduled, it shows running as per "Scheduled Job" but no email is sent, until I run "Process Scheduled Mailing" manually. Cron on cpanel ...
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1answer
60 views

Mosaico templates don't work

I have loaded Civicrm on a localhost. Everything works fine. I enabled the Mosaico extension. To do this I installed an ImageMagick plugin on Wordpress, enabled the Flexmailer and the Shoreditch theme....
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67 views

View full syntax bounces

After finding my bounce messages were seemingly disappearing into the ether when sending mail with mail(), I'm trying to configure CiviCRM to send using G Suite's SMTP relay. I've configured the SMTP ...
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1answer
36 views

Send certain welcome message after subscription to certain mailing list

I think this is an obvious feature, but I can't find it anywhere. I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
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26 views

is there a maximum number of links permitted in an outbound email?

Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail(). This problem is seen when sending mail to an individual from their contact page, or when sending ...
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1answer
13 views

Filter mailing list by country

Could you tell me how I can filter a group/mailing list we have to view by certain countries? For example we have a 'Youth Collective' lsit but we'd like to filter this by addresses to see all that ...
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1answer
34 views

emails to gsuite addresses bounce

I am having trouble sending email to addresses in our own GSuite domain. They bounce with a "syntax" error, and the addressee gets flagged as ON HOLD. Using CiviCRM with Wordpress, current ...
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1answer
47 views

Mosaico mail template URL's don't function properly

I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
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16 views

CiviMail and PHPMailer Issue?

recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
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1answer
33 views

unable to upload image file when creating a message

This question was asked before, and marked answered at: Unable to upload or view files through the CKEditor but the adjustment recommended did not solve the problem for me. After upgrading to ...
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37 views

Scheduled reminders after membership end date not being sent

I'm using CIVI CRM with WordPress (CIVI version 5.22.1) I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
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1answer
57 views

Allow list subscribers to update their email addresses?

We have a list of people who work at many different companies with company email addresses. When someone moves to a new job at a new company their email address changes. How can we make it simple for ...
4
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1answer
47 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
2
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3answers
59 views

Send an email to activity targets when activity is created via the API

This feels like a simple one but I am not sure if there is a way to do this. Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
3
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1answer
33 views

Repeat currency symbol in a contributions list

I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide. But the list I obtain, only have the currency symbol near the ...
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1answer
31 views

Errors Tracking Opens

We are having an issue with tracking opens for mailing. Click throughs track fine but opens do not. I inserted the URL for the tracking image into my browser and got a 500 error. I get the following ...
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1answer
21 views

Mailings advanced search error - Invalid mysql syntax

I'm on Drupal 7.69 and CiviCRM 5.20.0. As long as I remember I've been experiencing an error when I've tried to look up the bounced recipients of mailings through Advanced Search. I can't look up ...
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1answer
26 views

How to export members addresses into spreadsheet for a mailout?

How do I extract members' addresses in our system onto a spreadsheet for a mailout? Thank you so much!
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1answer
31 views

Scheduled emails failing - HELP

Configuration: MacOS, MAMP, Wordpress, CiviCRM Individual mail works fine. Messages show up in log. Minimal test config with users and groups marked as not-hold and bulk mail. Users in groups are ...
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1answer
51 views

Generating hard copy mail merge letters in Civicrm

I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution ...
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1answer
37 views

How to add a second photo to a mailing block

How can I change a mailing block to add a second photo
2
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1answer
12 views

How can I export a zip code with the suffix in the same field?

I send my addresses to a mailing house for a bulk magazine mailing. They require my zip+4 in one field. I can fix this in LibreOffice or Excel, but I have to be careful that my spreadsheet app doesn'...
2
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0answers
40 views

Civicrm Angular Module system generated files keeps growing exponentially

Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
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1answer
27 views

Can you create a mailing list based on a relationship setting?

We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
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1answer
32 views

Unable to list groups with CiviCRM API

When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e. $result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]); I get the full list of mailing ...
6
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1answer
28 views

View out of office responses from contacts

Following mailings is there a way to view out of office responses from contacts. If the mailing is via Mail Chimp you get out of office responses into your inbox but on Civi you only get the number ...
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1answer
29 views

How to stop Mailing Queue from civirules?

By mistake I have turned on a settings in civirules that it keep sending email repeatedly. I have removed the criteria from civirules but it seems mails are still being sent through "Scheduled mail ...
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2answers
39 views

How do I edit mailing recipients?

I need to update the recipient list of a scheduled mailing. How do I do this?
2
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1answer
11 views

Creating a summary of contents on civil mailings

Wondering if there is a feature in a civi mailing to create a summary of the various stories that are being included in a mailing whereby each story title in the summary is clickable and takes you ...
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2answers
129 views

Token information not pulling through to Mailing Template

Really hoping you can help with this. We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template. We used a ...
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1answer
21 views

Mailing Template Tables

How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
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0answers
36 views

Mailmerge contact of same address & print directly from Civi

There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
2
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2answers
269 views

Double opt-in mailing list signup with Caldera Forms CiviCRM

I'm wondering if it's possible to create a "double opt-in" to a mailing list group workflow using Caldera Forms CiviCRM integration. Where the user would enter an email address into a field, then gets ...
2
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1answer
36 views

How to change or transfer mailing list groups properly?

Right now - we have a smart group with all individuals tagged, in this example "Email List" and of type "Individual" as our main email list. This has worked fine for us - as we rarely sent emails. ...
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1answer
58 views

WkhtmlPDF issues with the path in CiviCRM

This is my first time trying to sort out wkhtmltoPDF. I'm having issues in civiCRM when trying to make mailing labels from the membership database. When clicking on make mailing labels the next page ...