Questions tagged [mailing]

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0
votes
1answer
9 views

How can I customize the user-access to Mailing lists?

Its not clear to me how I as an admin can control the access for different groups to their mailing lists. For example, the leader of group A should be restricted to mail to group A. Is it possible to ...
1
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0answers
17 views

How to make all editors use the same images?

I've decided to get my images in order in our CiviCRM installation under Joomla so that we can use the same images in mailings, articles and events. We are using Mosaico as the Mailing editor so there ...
3
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3answers
49 views

Using Mandrill for mass mailings

Do somebody know if i can use Mandrill as mass mailing, or is there somebody who use Mandrill for mass mailings? Are there other providers that are compatible with civicrm, for mass mailings? Kind ...
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2answers
40 views

How to setup civicrm to handle bounces?

A general question. How do you make bounces to work with civicrm? Which extensions do you use, and by whom and how do you set up / handle the mail and also the bounces? Kind regards.
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2answers
26 views

When Sending a Mailing the Reply-to email is different than the From Address

I sent out a mass mailing via CiviMail and the reply-to email is default+r{seemingingly_random_string}@gmail.com I am using Sparkpost to send these mailings. CiviCRM 5.29.1 Any idea why the reply-to ...
2
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1answer
18 views

Providing opt-out link when sending an email directly from a contacts record

does anyone know if the "{contact.is_opt_out}" token works when sending an email directly from the contact record. On testing, I can't seem to get it to work. No link appears in the message ...
1
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1answer
23 views

Deleted contacts considered duplicate in mailing

Some weeks ago clients reported problems of mass mailings not being delivered to a part of the destinees. After doing some research it occurred that the problem lied in contacts that had been merged. ...
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0answers
18 views

After upgrade CiviCRM 5.28 to 5.32.2. Cron is Stop When Mailing start

After Upgrade CiviCRM version 5.28 to 5.32.2. Cron stops when mass mailing start. After mass mailing completed Cron is again start. CiviCRM: 5.32.2 Drupal: 7 Php: 7.2.24
0
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1answer
31 views

How Can I send mailing with AWS SES API instead of SMTP?

I want to send mailing with the help of AWS SES API instead of SMTP. I am using CiviCRM 5.32.2 and drupal 7.
1
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3answers
39 views

How to make links in email direct and non-trackable

We are sending emails containing links which are redirecting through civi. We need them to go direct to the website. (Our civi is not public facing). All articles / questions i have seen are about ...
0
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1answer
16 views

Solicitation Frequency

More and more donors over the last few months have been asking to have custom Solicitation Frequency - IE: Once a year, once every six months. I can't seem to find a spot within CIVICRM to indicate ...
0
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2answers
45 views

Mass SMS recipients count

Wordpress 5.5.3, CiviCRM 5.31.0. While testing Mass SMS with new Twilio account we've discovered it does not quite work. Searching for a solution here and across lab.civicrm.org haven't helped much. ...
1
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2answers
21 views

Can you create a mailing list based on tags

Is there a way to use tags, possibly multiple tags e.g. using the tags Students and Attended Conference X, to create a bulk mail to members who fit into just those two categories.
0
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1answer
12 views

Avoid an activity entry for each recipient contact of a mass mailing

We are facing a huge database growth as we send newsletters to a growing recipients list. The newsletter is sent with CiviCRM Mail to a contacts group. I realized that the biggest table in our project ...
0
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0answers
16 views

Error when mailing

I'm still getting this with 5.30 PEAR_Exception: Failed to write to socket: unknown error in /var/www/sln/wordpress/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php on ...
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0answers
17 views

Do I need a mailing service? [duplicate]

We are a one person shop with a mailing list of 1,250 (and growing). I'm considering setting up on spark - or hosting my own at civihost. I'm concerned about the deliverability of bulk e-mail with ...
1
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1answer
253 views

SpamAssassin marking mailings as compromised WordPress site

A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
1
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1answer
40 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
1
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2answers
101 views

Email setup for outgoing mail

I'm totally new to civicrm, so I'd appreciate the simplest answer possible :) Here's my goal: to send mass emails through civicrm, to certain mailing list groups. Here's the problem: I can't even send ...
1
vote
1answer
17 views

How can I create a mailing report with drupal views?

I would like to give access mailing report to one of my user that was sent to specific GROUP. from drupal permission I am not able to figure out an option to facilitate that. Therefore drupal views ...
0
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1answer
48 views

Mailings - DB Error: syntax error

I'm testing out Civicrm. Started with Wordpress then copied the database into Drupal 7 When trying to send a mailing to a group, the send test email issues Error in call to Mailing_send_test : DB ...
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0answers
17 views

Can you add a Civi Mailing group to an outlook calendar invite?

I have recently created a Mailing group with 138 email addresses. I would like to send a calendar invite in outlook to the mailing group. Is this possible?
0
votes
1answer
65 views

Mosaico templates don't work

I have loaded Civicrm on a localhost. Everything works fine. I enabled the Mosaico extension. To do this I installed an ImageMagick plugin on Wordpress, enabled the Flexmailer and the Shoreditch theme....
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0answers
71 views

View full syntax bounces

After finding my bounce messages were seemingly disappearing into the ether when sending mail with mail(), I'm trying to configure CiviCRM to send using G Suite's SMTP relay. I've configured the SMTP ...
3
votes
1answer
51 views

Send certain welcome message after subscription to certain mailing list

I think this is an obvious feature, but I can't find it anywhere. I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
1
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0answers
27 views

is there a maximum number of links permitted in an outbound email?

Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail(). This problem is seen when sending mail to an individual from their contact page, or when sending ...
0
votes
1answer
13 views

Filter mailing list by country

Could you tell me how I can filter a group/mailing list we have to view by certain countries? For example we have a 'Youth Collective' lsit but we'd like to filter this by addresses to see all that ...
1
vote
1answer
38 views

emails to gsuite addresses bounce

I am having trouble sending email to addresses in our own GSuite domain. They bounce with a "syntax" error, and the addressee gets flagged as ON HOLD. Using CiviCRM with Wordpress, current ...
0
votes
1answer
61 views

Mosaico mail template URL's don't function properly

I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
1
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0answers
16 views

CiviMail and PHPMailer Issue?

recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
2
votes
1answer
75 views

unable to upload image file when creating a message

This question was asked before, and marked answered at: Unable to upload or view files through the CKEditor but the adjustment recommended did not solve the problem for me. After upgrading to ...
1
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0answers
38 views

Scheduled reminders after membership end date not being sent

I'm using CIVI CRM with WordPress (CIVI version 5.22.1) I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
3
votes
1answer
57 views

Allow list subscribers to update their email addresses?

We have a list of people who work at many different companies with company email addresses. When someone moves to a new job at a new company their email address changes. How can we make it simple for ...
4
votes
1answer
54 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
2
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3answers
73 views

Send an email to activity targets when activity is created via the API

This feels like a simple one but I am not sure if there is a way to do this. Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
3
votes
1answer
37 views

Repeat currency symbol in a contributions list

I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide. But the list I obtain, only have the currency symbol near the ...
0
votes
1answer
36 views

Errors Tracking Opens

We are having an issue with tracking opens for mailing. Click throughs track fine but opens do not. I inserted the URL for the tracking image into my browser and got a 500 error. I get the following ...
0
votes
1answer
21 views

Mailings advanced search error - Invalid mysql syntax

I'm on Drupal 7.69 and CiviCRM 5.20.0. As long as I remember I've been experiencing an error when I've tried to look up the bounced recipients of mailings through Advanced Search. I can't look up ...
2
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1answer
26 views

How to export members addresses into spreadsheet for a mailout?

How do I extract members' addresses in our system onto a spreadsheet for a mailout? Thank you so much!
0
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1answer
35 views

Scheduled emails failing - HELP

Configuration: MacOS, MAMP, Wordpress, CiviCRM Individual mail works fine. Messages show up in log. Minimal test config with users and groups marked as not-hold and bulk mail. Users in groups are ...
2
votes
1answer
65 views

Generating hard copy mail merge letters in Civicrm

I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution ...
0
votes
1answer
37 views

How to add a second photo to a mailing block

How can I change a mailing block to add a second photo
2
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1answer
12 views

How can I export a zip code with the suffix in the same field?

I send my addresses to a mailing house for a bulk magazine mailing. They require my zip+4 in one field. I can fix this in LibreOffice or Excel, but I have to be careful that my spreadsheet app doesn'...
2
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0answers
42 views

Civicrm Angular Module system generated files keeps growing exponentially

Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
1
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1answer
28 views

Can you create a mailing list based on a relationship setting?

We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
1
vote
1answer
35 views

Unable to list groups with CiviCRM API

When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e. $result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]); I get the full list of mailing ...
6
votes
1answer
28 views

View out of office responses from contacts

Following mailings is there a way to view out of office responses from contacts. If the mailing is via Mail Chimp you get out of office responses into your inbox but on Civi you only get the number ...
3
votes
1answer
31 views

How to stop Mailing Queue from civirules?

By mistake I have turned on a settings in civirules that it keep sending email repeatedly. I have removed the criteria from civirules but it seems mails are still being sent through "Scheduled mail ...
0
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2answers
39 views

How do I edit mailing recipients?

I need to update the recipient list of a scheduled mailing. How do I do this?
2
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1answer
11 views

Creating a summary of contents on civil mailings

Wondering if there is a feature in a civi mailing to create a summary of the various stories that are being included in a mailing whereby each story title in the summary is clickable and takes you ...