Questions tagged [mailing]
The mailing tag has no usage guidance.
152
questions
1
vote
1answer
23 views
Mailing labels witth membership status or expiration date
So we use Civi for a magazine subscription or rather we are intending to do that. The hiccup at the moment is since it is a magazine we cannot print a separate sheet for the subscribers expiration ...
1
vote
1answer
16 views
Font editing buttons disappeared
The font editing buttons have disappeared from the New Mailings message box following a recent upgrade - is there a setting somewhere where I can turn these back on? Our test environment is still ...
0
votes
0answers
23 views
How to configure CiviMail bounce processing with SMTP requiring login/sender check
We are experimenting with using our ISP:s SMTP host rather than PHP mail() to avoid getting caught in some spam-filters. The ISP is also the domain provider and handles DKIM when sending messages.
The ...
2
votes
1answer
44 views
New to CiviCRM and trying to use CiviMail for sending mass emails to about 500 recepients in my contacts, all of them organised in groups
I recently started using CiviCRM to email about 500 people on my organisation's contacts. The steps I am using here are: Advnaced Search>Search for Groups and Select>Actions>Send Email using ...
1
vote
1answer
22 views
How to enable multiple bulk email address just for organizations?
The question is about the seeting
Enable multiple bulk email address for a contact.
in /civicrm/admin/setting/preferences/mailing
The problem is that in I have many organizations that have multiple ...
3
votes
1answer
66 views
How to track contribution from a mailout sent from civimail?
I am trying to see how many contribution has been generated as a result of the recent mailout I sent from civimail.
What is the best approach to setup and track this please? Thanks
0
votes
1answer
14 views
How can I customize the user-access to Mailing lists?
Its not clear to me how I as an admin can control the access for different groups to their mailing lists.
For example, the leader of group A should be restricted to mail to group A.
Is it possible to ...
1
vote
0answers
22 views
How to make all editors use the same images?
I've decided to get my images in order in our CiviCRM installation under Joomla so that we can use the same images in mailings, articles and events. We are using Mosaico as the Mailing editor so there ...
3
votes
3answers
55 views
Using Mandrill for mass mailings
Do somebody know if i can use Mandrill as mass mailing, or is there somebody who use Mandrill for mass mailings?
Are there other providers that are compatible with civicrm, for mass mailings?
Kind ...
0
votes
2answers
46 views
How to setup civicrm to handle bounces?
A general question. How do you make bounces to work with civicrm?
Which extensions do you use, and by whom and how do you set up / handle the mail and also the bounces?
Kind regards.
0
votes
2answers
30 views
When Sending a Mailing the Reply-to email is different than the From Address
I sent out a mass mailing via CiviMail and the reply-to email is default+r{seemingingly_random_string}@gmail.com
I am using Sparkpost to send these mailings.
CiviCRM 5.29.1
Any idea why the reply-to ...
2
votes
1answer
20 views
Providing opt-out link when sending an email directly from a contacts record
does anyone know if the "{contact.is_opt_out}" token works when sending an email directly from the contact record. On testing, I can't seem to get it to work. No link appears in the message ...
1
vote
1answer
23 views
Deleted contacts considered duplicate in mailing
Some weeks ago clients reported problems of mass mailings not being delivered to a part of the destinees. After doing some research it occurred that the problem lied in contacts that had been merged.
...
0
votes
0answers
20 views
After upgrade CiviCRM 5.28 to 5.32.2. Cron is Stop When Mailing start
After Upgrade CiviCRM version 5.28 to 5.32.2. Cron stops when mass mailing start.
After mass mailing completed Cron is again start.
CiviCRM: 5.32.2
Drupal: 7
Php: 7.2.24
0
votes
1answer
44 views
How Can I send mailing with AWS SES API instead of SMTP?
I want to send mailing with the help of AWS SES API instead of SMTP. I am using CiviCRM 5.32.2 and drupal 7.
1
vote
3answers
44 views
How to make links in email direct and non-trackable
We are sending emails containing links which are redirecting through civi. We need them to go direct to the website. (Our civi is not public facing). All articles / questions i have seen are about ...
0
votes
1answer
16 views
Solicitation Frequency
More and more donors over the last few months have been asking to have custom Solicitation Frequency - IE: Once a year, once every six months. I can't seem to find a spot within CIVICRM to indicate ...
0
votes
2answers
47 views
Mass SMS recipients count
Wordpress 5.5.3, CiviCRM 5.31.0.
While testing Mass SMS with new Twilio account we've discovered it does not quite work. Searching for a solution here and across lab.civicrm.org haven't helped much. ...
1
vote
2answers
25 views
Can you create a mailing list based on tags
Is there a way to use tags, possibly multiple tags e.g. using the tags Students and Attended Conference X, to create a bulk mail to members who fit into just those two categories.
0
votes
1answer
12 views
Avoid an activity entry for each recipient contact of a mass mailing
We are facing a huge database growth as we send newsletters to a growing recipients list. The newsletter is sent with CiviCRM Mail to a contacts group. I realized that the biggest table in our project ...
1
vote
2answers
370 views
SpamAssassin marking mailings as compromised WordPress site
A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
1
vote
1answer
43 views
Mailings -> New Mailing page freeze
I'm running civicrm 5.27.2 on wordpress.
When I click into the new mailing in the mailings menu, the page freezes. The console yields this error:
angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
1
vote
3answers
162 views
Email setup for outgoing mail
I'm totally new to civicrm, so I'd appreciate the simplest answer possible :)
Here's my goal: to send mass emails through civicrm, to certain mailing list groups.
Here's the problem: I can't even send ...
1
vote
1answer
18 views
How can I create a mailing report with drupal views?
I would like to give access mailing report to one of my user that was sent to specific GROUP. from drupal permission I am not able to figure out an option to facilitate that. Therefore drupal views ...
0
votes
1answer
90 views
Mailings - DB Error: syntax error
I'm testing out Civicrm. Started with Wordpress then copied the database into Drupal 7
When trying to send a mailing to a group, the send test email issues
Error in call to Mailing_send_test : DB ...
0
votes
0answers
20 views
Can you add a Civi Mailing group to an outlook calendar invite?
I have recently created a Mailing group with 138 email addresses. I would like to send a calendar invite in outlook to the mailing group. Is this possible?
0
votes
1answer
68 views
Mosaico templates don't work
I have loaded Civicrm on a localhost. Everything works fine. I enabled the Mosaico extension. To do this I installed an ImageMagick plugin on Wordpress, enabled the Flexmailer and the Shoreditch theme....
0
votes
0answers
80 views
View full syntax bounces
After finding my bounce messages were seemingly disappearing into the ether when sending mail with mail(), I'm trying to configure CiviCRM to send using G Suite's SMTP relay.
I've configured the SMTP ...
3
votes
1answer
64 views
Send certain welcome message after subscription to certain mailing list
I think this is an obvious feature, but I can't find it anywhere.
I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
1
vote
0answers
30 views
is there a maximum number of links permitted in an outbound email?
Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail().
This problem is seen when sending mail to an individual from their contact page, or when sending ...
0
votes
1answer
13 views
Filter mailing list by country
Could you tell me how I can filter a group/mailing list we have to view by certain countries? For example we have a 'Youth Collective' lsit but we'd like to filter this by addresses to see all that ...
1
vote
1answer
40 views
emails to gsuite addresses bounce
I am having trouble sending email to addresses in our own GSuite domain. They bounce with a "syntax" error, and the addressee gets flagged as ON HOLD.
Using CiviCRM with Wordpress, current ...
0
votes
1answer
63 views
Mosaico mail template URL's don't function properly
I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
1
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0answers
23 views
CiviMail and PHPMailer Issue?
recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
2
votes
1answer
118 views
unable to upload image file when creating a message
This question was asked before, and marked answered at:
Unable to upload or view files through the CKEditor
but the adjustment recommended did not solve the problem for me.
After upgrading to ...
1
vote
0answers
39 views
Scheduled reminders after membership end date not being sent
I'm using CIVI CRM with WordPress (CIVI version 5.22.1)
I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
3
votes
1answer
61 views
Allow list subscribers to update their email addresses?
We have a list of people who work at many different companies with company email addresses. When someone moves to a new job at a new company their email address changes. How can we make it simple for ...
4
votes
1answer
58 views
Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?
I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
2
votes
3answers
91 views
Send an email to activity targets when activity is created via the API
This feels like a simple one but I am not sure if there is a way to do this.
Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
3
votes
1answer
39 views
Repeat currency symbol in a contributions list
I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide.
But the list I obtain, only have the currency symbol near the ...
0
votes
1answer
37 views
Errors Tracking Opens
We are having an issue with tracking opens for mailing. Click throughs track fine but opens do not. I inserted the URL for the tracking image into my browser and got a 500 error. I get the following ...
0
votes
1answer
21 views
Mailings advanced search error - Invalid mysql syntax
I'm on Drupal 7.69 and CiviCRM 5.20.0.
As long as I remember I've been experiencing an error when I've tried to look up the bounced recipients of mailings through Advanced Search.
I can't look up ...
2
votes
1answer
26 views
How to export members addresses into spreadsheet for a mailout?
How do I extract members' addresses in our system onto a spreadsheet for a mailout? Thank you so much!
0
votes
1answer
36 views
Scheduled emails failing - HELP
Configuration: MacOS, MAMP, Wordpress, CiviCRM
Individual mail works fine. Messages show up in log.
Minimal test config with users and groups marked as not-hold and bulk mail.
Users in groups are ...
2
votes
1answer
77 views
Generating hard copy mail merge letters in Civicrm
I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution ...
0
votes
1answer
37 views
2
votes
1answer
12 views
How can I export a zip code with the suffix in the same field?
I send my addresses to a mailing house for a bulk magazine mailing. They require my zip+4 in one field. I can fix this in LibreOffice or Excel, but I have to be careful that my spreadsheet app doesn'...
2
votes
0answers
44 views
Civicrm Angular Module system generated files keeps growing exponentially
Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
1
vote
1answer
30 views
Can you create a mailing list based on a relationship setting?
We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
1
vote
1answer
40 views
Unable to list groups with CiviCRM API
When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e.
$result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]);
I get the full list of mailing ...