Questions tagged [mailing]

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Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
Marko's user avatar
  • 867
10 votes
15 answers
2k views

Mailing issue. Could not identify any recipients. Perhaps the group is empty?

I am experiencing a weird issue on my CiviCRM 4.7.3 on Joomla 3.5.0 (also happening on some 4.7.8 on Drupal 7) When I try to send or schedule a mailing and I hit "Send test" I receive an error saying ...
Stefano's user avatar
  • 181
5 votes
2 answers
314 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
Yael's user avatar
  • 51
3 votes
3 answers
612 views

CiviMail Does Not Send To A Whole Group

Evening Everyone; I have found an issue with CiviCRM 4.4.14 (Drupal 7.39) which I can not fathom. I have checked everything that I can think of and nothing obvious springs out. I have a non-Smart ...
Darren Whittenham-Gray's user avatar
4 votes
4 answers
628 views

Scheduled mailings don't get sent

If we schedule a mailing, they only ever say running in the status column but never get sent. The only way they send is if we hit "execute now", so at least we know they are no email config/password ...
andrew walmsley's user avatar
4 votes
1 answer
373 views

Mailing Bounces 100% with "authentication failure" or "failed to set sender"

I have some issues with sending out mailings (used to work, now it doesn't anymore). My mailing is failing 100% with a combination of the following errors: authentication failure [SMTP: Invalid ...
roland's user avatar
  • 43
4 votes
3 answers
1k views

How to use G Suite / GMail as your CiviMail Provider

After receiving some clarity on CiviMail settings and using a ton of guides - we were able to setup GSuite / GMail as our email provider. The answer to how we implemented it is below. If others have ...
themak's user avatar
  • 3,434
2 votes
1 answer
105 views

On sending test for mailing, I get : "Could not identify any recipients. Perhaps your test group is empty..."

I'm setting up civicrm-5.47.2-wordpress with wordpress-5.9.2 on Ubuntu 20.04 running Cyberpanel 2.1, on AWS Lightsail with AWS SES SMTP credentials in CiviCRM Outbound email where 'Save & Send ...
Hank's user avatar
  • 71
2 votes
2 answers
126 views

process_mailing processing addresses when called in UI but not CRON

CiviMail scheduled e-mails are not being triggered automatically through CRON. Using the same user with the same permissions, I get the following in the log when triggered through the Scheduled Jobs ...
R. Alfaro's user avatar
5 votes
1 answer
255 views

Is it possible to change the Mailing label format?

I would like to change the way the mailing label prints. i.e.. remove the country, bring postcode down to next line etc. Is it possible to do?
Tapash's user avatar
  • 2,948
5 votes
3 answers
261 views

Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail

I upgraded to PHP 7.2 and received the system warning​ stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
raaboyl's user avatar
  • 185
3 votes
1 answer
125 views

CiviMail DKIM signature failure

We have DKIM configured with the MTA we are using with CiviCRM, and it appears to be working. However, the DKIM signature fails consistently; using a checker it appears the mail has been altered ...
Stephen Palmstrom's user avatar
3 votes
1 answer
201 views

How can I set up an email discussion list based on CiviCRM groups?

Is it possible to create civicrm integrated email discussion lists? For example I want the members of a civicrm group to be able to send an email to [email protected] and have it sent to ...
Cynthia Woodard's user avatar
3 votes
3 answers
281 views

Mailings are started but not sent - What is the difference between a scheduled job and "Run it now"?

Our scheduled mailings have stopped working. We upgraded to 4.7, but I'm not sure this has got anything to do with it. So I'll paint the picture, and the reason why I'm asking about jobs. Mailings ...
thoni56's user avatar
  • 1,231
2 votes
1 answer
71 views

Group not displayed in "Recipients" field in a mailing after selecting it [duplicate]

Steps to repro: When creating a new mailing (or editing a draft mailing) Click into the Recipients field, which reveals a drop-down with list of available groups Click on one Expected Result: The ...
MtnPavlas's user avatar
  • 846
2 votes
3 answers
195 views

Send an email to activity targets when activity is created via the API

This feels like a simple one but I am not sure if there is a way to do this. Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
michaelmcandrew's user avatar
2 votes
2 answers
52 views

Job scheduler not working after Joomla update

The Joomla 3.4.7 update changed the session handler (mentioned in this LinkedIn posting ) The job scheduler fails. Looking at the error log here /administrator/components/com_civicrm/civicrm/...
tabletguy's user avatar
  • 123
1 vote
0 answers
34 views

is there a maximum number of links permitted in an outbound email?

Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail(). This problem is seen when sending mail to an individual from their contact page, or when sending ...
David Hyman's user avatar
1 vote
4 answers
69 views

Mailmerge token syntax

Please could someone tell me what is wrong with the following Dear contact.nickname Thank you. I know that brackets need to be used.
SPM's user avatar
  • 71
0 votes
1 answer
23 views

"DB Error: no database selected" error if Outbound Mail SMTP username contains @

cross-related: Sender email converts from [email protected] to [email protected] The title says it all: saving Outbound Mail settings with SMTP username containing "@", ...
yurg's user avatar
  • 2,005
0 votes
0 answers
14 views

Sender email converts from [email protected] to [email protected]

related to this one "DB Error: no database selected" error if Outbound Mail SMTP username contains @ Happens while testing mailings on a simple fresh CiviCRM setup - there are no extra ...
yurg's user avatar
  • 2,005
0 votes
1 answer
60 views

using MailChimp on LAN CiviCRM

Our institute uses CiviCRM only on our LAN. is it possible to use mailChimp for bulk emailing, CiviMail, in our LAN CiviCRM.? Wordpress, Wamp 3, Windows 7
Parthibaraj Rajasekar's user avatar