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Questions tagged [mailing]

The tag has no usage guidance.

1
vote
1answer
34 views

Token information not pulling through to Mailing Template

Really hoping you can help with this. We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template. We used a ...
1
vote
1answer
12 views

Mailing Template Tables

How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
1
vote
1answer
73 views

Contact mail action fails

Drupal 7, CiviCRM 4.6.25/4.7.15 When I try to send an email to an individual contact using the 'send mail' action, the triangle spins and nothing happens. Affects our production and test site. mail(...
0
votes
1answer
38 views

View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?

I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists. Is there a way to show Smart ...
0
votes
1answer
137 views

Unable to Select Mailing Recipients

CiviCRM 4.6.10 and 4.6.11 Joomla 2.5.28 No Civi extensions installed Have tried different templates, disabling Joomla plugins, switching WYSIWYG editors, etc. Rather extensive error log in web ...
-1
votes
1answer
37 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
4
votes
0answers
31 views

Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
3
votes
0answers
16 views

Greater flexibility on visibility of names/descriptions for groups on subscribe/unsubscribe pages

I guess this is something of feature request cum support request. The naming of groups, and the descriptive text used for them has always been used primarily, in my usage at least over the last decade ...
2
votes
0answers
30 views

4.6.10 upgrade from 4.2: Mailings component is broken; angular.js errors

We've upgraded 4.2 LTS to the latest CiviCRM 4.6.10 New AJAX (angular.js) driven interface fails. Cache clean-up, template_c reset, disabling JS optimizer, removing custom tmpl and custom php did NOT ...
1
vote
0answers
45 views

Effects of hidden groups and multisite mailing

I'm looking for some clarity on hidden groups. We have 50 states using a multisite instance and the mailer doesn't work well with multisite. To achieve segmentation, it seems like creating mailings ...
1
vote
0answers
17 views

CiviCRM Mailing Question

My organization sent out a mailing to over 422 people. It only sent to 100 of the 422. Instead of it saying complete it says it is "running" which makes me think it will send more, but it's been over ...
1
vote
0answers
19 views

Mail and event drafts old version get loaded (caching issue?)

I can create an new mass email and schedule it. If I change the field 'mailing name' and save it, the changes show in the "Drafts and unscheduled Mailing' - list. But when I click on it the mailing ...
1
vote
0answers
36 views

Setting a contact's preferred email address per mailing group

What is the recommended way to set different preferred email addresses for a contact for each of their groups? Eg. Contact A has a work email address (primary) and a home email address, and is in '...
0
votes
0answers
25 views

Mailmerge contact of same address & print directly from Civi

There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
0
votes
0answers
95 views

Scheduled mailings are started, but not finished, no messages sent unless “Run now”

I'm at a similar situation as in this question, which was a bug that supposedly got fixed. Scheduled mailings get started by the cron job, but no mailings are sent and the job never finish. We had ...