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Questions tagged [mailing]

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2answers
113 views

In mailing all recipients are not showing

I have a problem related to 'mailings'. When I create a new mailing and select a group (for example, 'current members') in 'Recipients' then it is not showing all recipients. For example, I have 5681 ...
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4answers
49 views

Mailmerge token syntax

Please could someone tell me what is wrong with the following Dear contact.nickname Thank you. I know that brackets need to be used.
1
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2answers
112 views

CiviMail Mailing List opt-in checkboxes?

We're a political organisation running CiviCRM 4.6 looking to make public campaign pages about local issues. On these pages a site visitor should be able to: - Enter their name, postcode, email ...
1
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1answer
2k views

Mailing labels - print: “TCPDF ERROR: Some data has already been output, can't send PDF file”

This one has consumed my entire weekend, and still we can't make mailing labels. Running Civi 4.7.15 on WordPress 4.7.2 ... successfully installed and tested wkhtmltopdf only to discover Civi doesn't ...
1
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2answers
26 views

Missing mailing list subscription check box in Chrome, and Edge

The mailing list subscription check box missing form subscription page when I open the page in Chrome or Edge under win10, same with android tablet and mobile phone Chrome browser. Works correctly in ...
1
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2answers
32 views

Can we print mailing lables from CiviCRM? [duplicate]

I cannot find a function that allows us to print mailing labels. Please advise.
1
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1answer
76 views

Custom Mailing Labels and “Merge labels for contacts with the same address”

This is not a duplicate of Is it possible to change the Mailing label format? While printing Mailing Labels, we've found that Addressee Tokens don't work as expected when "Merge labels for contacts ...
1
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2answers
73 views

Token information not pulling through to Mailing Template

Really hoping you can help with this. We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template. We used a ...
1
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1answer
511 views

How to use G Suite / GMail as your CiviMail Provider

After receiving some clarity on CiviMail settings and using a ton of guides - we were able to setup GSuite / GMail as our email provider. The answer to how we implemented it is below. If others have ...
1
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1answer
115 views

after upgrade to 4.6.26 getting PHP Fatal error when starting a new mailing

I just upgraded from 4.6.23 to 4.6.26. I'm on wordpress. Everything else seems to work fine. When I start a new mailing I get this error: PHP Fatal error: Call to undefined method ...
1
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2answers
244 views

Include organization name in employee's postal address

It's a pretty common scenario -- we'd like to print mailing labels addressed to individuals at their workplaces. For example, Angela Davis UC Santa Cruz 1156 High Street Santa Cruz, CA 95064 What is ...
1
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1answer
23 views

Unable to list groups with CiviCRM API

When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e. $result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]); I get the full list of mailing ...
1
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1answer
21 views

Mailing Template Tables

How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
1
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1answer
85 views

Double opt-in mailing list signup with Caldera Forms CiviCRM

I'm wondering if it's possible to create a "double opt-in" to a mailing list group workflow using Caldera Forms CiviCRM integration. Where the user would enter an email address into a field, then gets ...
1
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1answer
39 views

WkhtmlPDF issues with the path in CiviCRM

This is my first time trying to sort out wkhtmltoPDF. I'm having issues in civiCRM when trying to make mailing labels from the membership database. When clicking on make mailing labels the next page ...
1
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1answer
28 views

Wrong time in Mailing Report

as said in the title, the mailing report seems to have a wrong time...when I send a mailing to my private email adress at 4 pm and open it right away, the mailing report says I opened it 2 hours ago. ...
1
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1answer
74 views

HTTP ERROR 500 for New Mailing after SendGrid SMTP Relay setup

I've set up SendGrid in order to better understand issues we are having with our newsletters. In the Settings -Outbound Mail, I am able to Save and Send Email. However, when I go to Mailing > New ...
1
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2answers
28 views

Pulling a Report of Donors with More than One Donation, Not Recurring

I would like to pull a report of all donors who have more than one contribution. This is slightly different than pulling a report on actual recurring donations. This is my workflow: When donors ...
1
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1answer
65 views

cron.php display warning in error_log

running CiviCRM 4.7.8 WordPress The following is appearing in the error_log whenever cron.php runs: [Fri Jun 24 16:01:06 2016] [error] [client ...] PHP Warning: date(): It is not safe to rely on the ...
1
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1answer
93 views

Undefined index: values in _civicrm_api3_api_resolve_alias()

I'm using a new installed CiviCRM 4.7.8. with Drupal 7.5 ( Database system version 5.7.12-0ubuntu1 - PHP 5.6.22-4+deb.sury.org~xenial+1 ) The installation was done without errors but now I get: ...
1
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1answer
35 views

Contact.url token is not a hyperlink

When I send a bulk mailing I use the {contact.url} token, when the email comes through though the url is not a hyperlink. Is there a way to amend this?
1
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1answer
13 views

Can you create a mailing list based on a relationship setting?

We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
1
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0answers
46 views

Effects of hidden groups and multisite mailing

I'm looking for some clarity on hidden groups. We have 50 states using a multisite instance and the mailer doesn't work well with multisite. To achieve segmentation, it seems like creating mailings ...
1
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0answers
17 views

CiviCRM Mailing Question

My organization sent out a mailing to over 422 people. It only sent to 100 of the 422. Instead of it saying complete it says it is "running" which makes me think it will send more, but it's been over ...
1
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2answers
49 views

Blank page in mailings with notice

I'm using locally Civicrm 4.7.25 on Joomla 3.8.1 and starting from 4.7.22 (although I am not sure it's a consequence of an update) whenever I try to access a "New mailing" menu I get a blank page: ...
1
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0answers
19 views

Mail and event drafts old version get loaded (caching issue?)

I can create an new mass email and schedule it. If I change the field 'mailing name' and save it, the changes show in the "Drafts and unscheduled Mailing' - list. But when I click on it the mailing ...
1
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0answers
21 views

How do you create a scheduled mailing with recipients through CiviCRM API? [duplicate]

I am trying to create a scheduled mailing through the CiviCRM API. Here's my code: $params = array( 'sequential' => 1, 'created_id' => $contact_id, 'created_date' ...
1
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1answer
76 views

Contact mail action fails

Drupal 7, CiviCRM 4.6.25/4.7.15 When I try to send an email to an individual contact using the 'send mail' action, the triangle spins and nothing happens. Affects our production and test site. mail(...
1
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0answers
40 views

Setting a contact's preferred email address per mailing group

What is the recommended way to set different preferred email addresses for a contact for each of their groups? Eg. Contact A has a work email address (primary) and a home email address, and is in '...
0
votes
3answers
109 views

What is the GuzzleHttp\Psr7\Uri class, and is its absence in Windows the death knell to CiviCRM under IIS?

I switched a development environment running under Joomla and IIS to the CiviCRM:master branch. It now fails with 0 Class 'GuzzleHttp\Psr7\Uri' not found Is this a Linux-specific class? If not, ...
0
votes
1answer
68 views

Managing a smart mailing groups (un)subscriptions

According to https://docs.civicrm.org/user/en/4.6/organising-your-data/smart-groups/ Smart groups respect people's subscription preferences. If people unsubscribe from the newsletter, they will ...
0
votes
1answer
56 views

I set up and scheduled a mailing, but it didn't send. Now what?

I scheduled a mailing to send according the the instructions, and it didn't send. Now what?
0
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1answer
42 views

Changing group_type to mailinglist fails with unknown db error / deadlock

Hejdo, Today I just wanted to make some of our groups accessible by CiviMail by checking the mailinglist group type checkbox. But this took long time (more than 10 minutes) no matter if I did this ...
0
votes
1answer
38 views

report mailing date and time have expired

I can not send the mailing, in the report this message: "Delivery has not yet begun for this mailing. If the scheduled delivery date and time is past, ask the system administrator or technical ...
0
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1answer
20 views

New Mailing Cannot “Review and Schedule”

CiviCRM 4.7.23, Drupal 7.39 I can fill the first page of a new mailing ("Define Mailing") but the "Next" button and the "Review and Schedule" tab are unresponsive. The mailing is listed under Draft ...
0
votes
1answer
61 views

Delivery mail status - unknown

Is the delivery mail status 'unknown' a case of Civi not having sent the mail out at all and is still effectively in the queue to send? Having lots of problems sending bulk mailing e.g. where only ...
0
votes
1answer
17 views

Error message on sending a mailing, CREATE TEMPORARY TABLE

Any ideas what is causing this when we try to send out a mailing? ("DB Error: syntax error", CREATE TEMPORARY TABLE civicrm_temp_group_contact_cache495 (SELECT 25 as grou...") #4 mysql Ver 14.14 ...
0
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1answer
53 views

using MailChimp on LAN CiviCRM

Our institute uses CiviCRM only on our LAN. is it possible to use mailChimp for bulk emailing, CiviMail, in our LAN CiviCRM.? Wordpress, Wamp 3, Windows 7
0
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1answer
24 views

Why can Search results not be removed from mailing recipients?

When doing a contact search and using the action "Send email", a new draft mailing is created and a hidden group is assigned as recipients to the draft mailing. It is is displayed as "Search results" ...
0
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1answer
35 views

How to fix 'New mailing' that only has 'Initializing' and edit boxes that wait forever

One of my Civi installs has a problem where clicking 'New mailing' has 'Initializing' but nothing more, and edit boxes on the summary screen have a continuously circling triangle if an item is edited. ...
0
votes
1answer
19 views

How do I schedule a mailing to run in a couple of hours time with the CiviCRM API?

I'd like a delay before sending out an automated email. API call as per stack exchange question. The data passed as $params seems OK. 2 hours in the future. The database has the correct time. ...
0
votes
1answer
56 views

How to Deal With Email Only Contact Records

Does anyone have advice for how to run several mailing lists via Civicrm such that 'email only' contact records don't pollute the various search/reports/etc view? We've been debating moving our old ...
0
votes
1answer
57 views

Problems accessing Activity and Mailings

CiviCRM 4.7.11 WordPress 4.6.1 Having problems accessing Activities and Mailings. From a Contact record, click "Activites" and get an Invalid JSON response. See image. From a Contact record, click "...
0
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2answers
32 views

Custom mailing report

I am using civicrm 4.7.7 on Drupal 7. How can I create a report of all mailings sent with CiviMail reporting the data of contacts that opened/clicked/replied the mailing? Thanks in advance
0
votes
1answer
14 views

'To' field not populated in the 'email contact' screen upon clicking on email in contact screen

On the contact screen, I click on the contact's email address, the 'email contact' screen pops up but the "To" field is blank. This works correctly on the demo site. Set-up: Joomla 3.4.3, CiviCRM 4.6....
0
votes
1answer
54 views

How to use existing scheduled email function programmatically in extensions?

I need to send payment page links to user on schedule basis, is there any way to use existing scheduled email functionality trough custom extension?
0
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2answers
25 views

How do I edit mailing recipients?

I need to update the recipient list of a scheduled mailing. How do I do this?
0
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0answers
30 views

Mailmerge contact of same address & print directly from Civi

There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
0
votes
1answer
39 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
0
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1answer
45 views

View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?

I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists. Is there a way to show Smart ...