Questions tagged [mailing]

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votes
2answers
37 views

How do I edit mailing recipients?

I need to update the recipient list of a scheduled mailing. How do I do this?
1
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1answer
80 views

Contact mail action fails

Drupal 7, CiviCRM 4.6.25/4.7.15 When I try to send an email to an individual contact using the 'send mail' action, the triangle spins and nothing happens. Affects our production and test site. mail(...
1
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1answer
23 views

unable to upload image file when creating a message

This question was asked before, and marked answered at: Unable to upload or view files through the CKEditor but the adjustment recommended did not solve the problem for me. After upgrading to ...
1
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2answers
28 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
1
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1answer
55 views

SpamAssassin marking mailings as compromised WordPress site

A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
1
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1answer
26 views

Can you create a mailing list based on a relationship setting?

We want to create a mailing list for a subset of people based on their relationship status. Is this possible?
1
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2answers
55 views

Email setup for outgoing mail

I'm totally new to civicrm, so I'd appreciate the simplest answer possible :) Here's my goal: to send mass emails through civicrm, to certain mailing list groups. Here's the problem: I can't even send ...
0
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1answer
27 views

Errors Tracking Opens

We are having an issue with tracking opens for mailing. Click throughs track fine but opens do not. I inserted the URL for the tracking image into my browser and got a 500 error. I get the following ...
3
votes
1answer
33 views

Repeat currency symbol in a contributions list

I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide. But the list I obtain, only have the currency symbol near the ...
1
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1answer
15 views

How can I create a mailing report with drupal views?

I would like to give access mailing report to one of my user that was sent to specific GROUP. from drupal permission I am not able to figure out an option to facilitate that. Therefore drupal views ...
2
votes
1answer
69 views

Effects of hidden groups and multisite mailing

I'm looking for some clarity on hidden groups. We have 50 states using a multisite instance and the mailer doesn't work well with multisite. To achieve segmentation, it seems like creating mailings ...
0
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1answer
44 views

Generating hard copy mail merge letters in Civicrm

I want to do a mail merge and post out a letter to members of a Civigroup. You can do this by generating a message template. When you insert a letterhead image into the template, the image resolution ...
0
votes
1answer
13 views

Mailings - DB Error: syntax error

I'm testing out Civicrm. Started with Wordpress then copied the database into Drupal 7 When trying to send a mailing to a group, the send test email issues Error in call to Mailing_send_test : DB ...
0
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0answers
9 views

Can you add a Civi Mailing group to an outlook calendar invite?

I have recently created a Mailing group with 138 email addresses. I would like to send a calendar invite in outlook to the mailing group. Is this possible?
0
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0answers
21 views

CiviMail Scheduled Job Running But Not Sending mails

I am running CiviCRM 5.25.0, PHP 7.2 When a mailing job is scheduled, it shows running as per "Scheduled Job" but no email is sent, until I run "Process Scheduled Mailing" manually. Cron on cpanel ...
0
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1answer
50 views

Mosaico templates don't work

I have loaded Civicrm on a localhost. Everything works fine. I enabled the Mosaico extension. To do this I installed an ImageMagick plugin on Wordpress, enabled the Flexmailer and the Shoreditch theme....
0
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0answers
57 views

View full syntax bounces

After finding my bounce messages were seemingly disappearing into the ether when sending mail with mail(), I'm trying to configure CiviCRM to send using G Suite's SMTP relay. I've configured the SMTP ...
0
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1answer
46 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
3
votes
1answer
29 views

Send certain welcome message after subscription to certain mailing list

I think this is an obvious feature, but I can't find it anywhere. I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
0
votes
1answer
34 views

Mosaico mail template URL's don't function properly

I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
1
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0answers
25 views

is there a maximum number of links permitted in an outbound email?

Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail(). This problem is seen when sending mail to an individual from their contact page, or when sending ...
0
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1answer
11 views

Filter mailing list by country

Could you tell me how I can filter a group/mailing list we have to view by certain countries? For example we have a 'Youth Collective' lsit but we'd like to filter this by addresses to see all that ...
1
vote
1answer
33 views

emails to gsuite addresses bounce

I am having trouble sending email to addresses in our own GSuite domain. They bounce with a "syntax" error, and the addressee gets flagged as ON HOLD. Using CiviCRM with Wordpress, current ...
0
votes
1answer
57 views

View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?

I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists. Is there a way to show Smart ...
1
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0answers
15 views

CiviMail and PHPMailer Issue?

recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
4
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1answer
45 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
3
votes
1answer
49 views

Allow list subscribers to update their email addresses?

We have a list of people who work at many different companies with company email addresses. When someone moves to a new job at a new company their email address changes. How can we make it simple for ...
1
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0answers
31 views

Scheduled reminders after membership end date not being sent

I'm using CIVI CRM with WordPress (CIVI version 5.22.1) I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
2
votes
3answers
50 views

Send an email to activity targets when activity is created via the API

This feels like a simple one but I am not sure if there is a way to do this. Does anyone know if you can automate an email to a activity assignee when the activity is created and include activity ...
0
votes
1answer
20 views

Mailings advanced search error - Invalid mysql syntax

I'm on Drupal 7.69 and CiviCRM 5.20.0. As long as I remember I've been experiencing an error when I've tried to look up the bounced recipients of mailings through Advanced Search. I can't look up ...
2
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1answer
26 views

How to export members addresses into spreadsheet for a mailout?

How do I extract members' addresses in our system onto a spreadsheet for a mailout? Thank you so much!
0
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1answer
30 views

Scheduled emails failing - HELP

Configuration: MacOS, MAMP, Wordpress, CiviCRM Individual mail works fine. Messages show up in log. Minimal test config with users and groups marked as not-hold and bulk mail. Users in groups are ...
0
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1answer
35 views

How to add a second photo to a mailing block

How can I change a mailing block to add a second photo
2
votes
1answer
9 views

How can I export a zip code with the suffix in the same field?

I send my addresses to a mailing house for a bulk magazine mailing. They require my zip+4 in one field. I can fix this in LibreOffice or Excel, but I have to be careful that my spreadsheet app doesn'...
2
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0answers
33 views

Civicrm Angular Module system generated files keeps growing exponentially

Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
1
vote
1answer
30 views

Unable to list groups with CiviCRM API

When I run the API command (via CiviCRM API Explorer) to list all the "Mailing Lists" i.e. $result = civicrm_api3('Group', 'get', ['group_type' => "Mailing List"]); I get the full list of mailing ...
6
votes
1answer
28 views

View out of office responses from contacts

Following mailings is there a way to view out of office responses from contacts. If the mailing is via Mail Chimp you get out of office responses into your inbox but on Civi you only get the number ...
1
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2answers
133 views

In mailing all recipients are not showing

I have a problem related to 'mailings'. When I create a new mailing and select a group (for example, 'current members') in 'Recipients' then it is not showing all recipients. For example, I have 5681 ...
10
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14answers
2k views

Mailing issue. Could not identify any recipients. Perhaps the group is empty?

I am experiencing a weird issue on my CiviCRM 4.7.3 on Joomla 3.5.0 (also happening on some 4.7.8 on Drupal 7) When I try to send or schedule a mailing and I hit "Send test" I receive an error saying ...
5
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3answers
226 views

Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail

I upgraded to PHP 7.2 and received the system warning​ stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
3
votes
1answer
25 views

How to stop Mailing Queue from civirules?

By mistake I have turned on a settings in civirules that it keep sending email repeatedly. I have removed the criteria from civirules but it seems mails are still being sent through "Scheduled mail ...
2
votes
1answer
11 views

Creating a summary of contents on civil mailings

Wondering if there is a feature in a civi mailing to create a summary of the various stories that are being included in a mailing whereby each story title in the summary is clickable and takes you ...
1
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1answer
21 views

Mailing Template Tables

How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
1
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2answers
123 views

Token information not pulling through to Mailing Template

Really hoping you can help with this. We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template. We used a ...
0
votes
1answer
46 views

report mailing date and time have expired

I can not send the mailing, in the report this message: "Delivery has not yet begun for this mailing. If the scheduled delivery date and time is past, ask the system administrator or technical ...
0
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0answers
35 views

Mailmerge contact of same address & print directly from Civi

There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
1
vote
1answer
192 views

Double opt-in mailing list signup with Caldera Forms CiviCRM

I'm wondering if it's possible to create a "double opt-in" to a mailing list group workflow using Caldera Forms CiviCRM integration. Where the user would enter an email address into a field, then gets ...
2
votes
1answer
36 views

How to change or transfer mailing list groups properly?

Right now - we have a smart group with all individuals tagged, in this example "Email List" and of type "Individual" as our main email list. This has worked fine for us - as we rarely sent emails. ...
1
vote
1answer
54 views

WkhtmlPDF issues with the path in CiviCRM

This is my first time trying to sort out wkhtmltoPDF. I'm having issues in civiCRM when trying to make mailing labels from the membership database. When clicking on make mailing labels the next page ...
4
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1answer
227 views

Mailing Bounces 100% with “authentication failure” or “failed to set sender”

I have some issues with sending out mailings (used to work, now it doesn't anymore). My mailing is failing 100% with a combination of the following errors: authentication failure [SMTP: Invalid ...