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4 votes
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Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
Graham's user avatar
  • 4,055
3 votes
0 answers
35 views

How to make all editors use the same images?

I've decided to get my images in order in our CiviCRM installation under Joomla so that we can use the same images in mailings, articles and events. We are using Mosaico as the Mailing editor so there ...
thoni56's user avatar
  • 1,241
3 votes
1 answer
44 views

Repeat currency symbol in a contributions list

I would like to send a classic mailing to our donors which lists the contributions of the previous fiscal year following this guide. But the list I obtain, only have the currency symbol near the ...
Marco's user avatar
  • 265
2 votes
0 answers
21 views

CiviCRM adds Itemid parameter to a URL in scheduled reminders

Let's say we have a scheduled reminder that includes a URL example.com/more/page The civicrm_mailing_trackable_url table record has the correct example.com/more/page value in the url field. But, when ...
MtnPavlas's user avatar
  • 856
2 votes
0 answers
35 views

PHP mail() not working with HTML messages in CiviCRM 5.68

After installing CiviCRM 5.68 if I try to send a mail formatted in HTML the mail is delivered with the name of the sender completely mispelled (e.g. [email protected] instead ...
Marco Mercinelli's user avatar
2 votes
0 answers
68 views

Civicrm Angular Module system generated files keeps growing exponentially

Does anyone know why the angular-modules system generated files in the contribute/dyn keeps growing at en exponential rate. Also clearing the cache doesn't seem to delete these files. We have more ...
Tunbola Ogunwande's user avatar
2 votes
0 answers
21 views

Greater flexibility on visibility of names/descriptions for groups on subscribe/unsubscribe pages

I guess this is something of feature request cum support request. The naming of groups, and the descriptive text used for them has always been used primarily, in my usage at least over the last decade ...
Graham's user avatar
  • 4,055
2 votes
0 answers
57 views

Setting a contact's preferred email address per mailing group

What is the recommended way to set different preferred email addresses for a contact for each of their groups? Eg. Contact A has a work email address (primary) and a home email address, and is in '...
AlanGallery's user avatar
2 votes
0 answers
32 views

4.6.10 upgrade from 4.2: Mailings component is broken; angular.js errors

We've upgraded 4.2 LTS to the latest CiviCRM 4.6.10 New AJAX (angular.js) driven interface fails. Cache clean-up, template_c reset, disabling JS optimizer, removing custom tmpl and custom php did NOT ...
Sergey Nosenko's user avatar
1 vote
0 answers
23 views

TLS connection for a SMTP server

Our live CIVICRM environment is CiviCRM 5.67.1, Joomla 4.4.2, PHP 8.1, hosted on Siteground. We are changing to a SMTP server for our CIVICRM mail. Our mail provider wants us to use a TLS connection....
Margaret's user avatar
  • 121
1 vote
0 answers
63 views

CiviCRM - Mosaico - Test window opens but buttons are not clickable?

Drupal - 9.3.9 CiviCRM - 5.47.4 Mosaico - 2.8 -> Attempted upgrade but ran into the issue being tracked on github, so downgraded back to 2.8. When composing a CiviCRM mailing using Mosaico, no ...
Greyson's user avatar
  • 98
1 vote
2 answers
1k views

SpamAssassin marking mailings as compromised WordPress site

A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
Brendan Spaar's user avatar
1 vote
1 answer
59 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
JN18's user avatar
  • 11
1 vote
3 answers
448 views

Email setup for outgoing mail

I'm totally new to civicrm, so I'd appreciate the simplest answer possible :) Here's my goal: to send mass emails through civicrm, to certain mailing list groups. Here's the problem: I can't even send ...
Katia's user avatar
  • 11
1 vote
0 answers
35 views

is there a maximum number of links permitted in an outbound email?

Using WordPress 5.4 and CiviCRM Version 5.18.4. CiviMail has been working fine, mostly, using Mail(). This problem is seen when sending mail to an individual from their contact page, or when sending ...
David Hyman's user avatar
1 vote
0 answers
26 views

CiviMail and PHPMailer Issue?

recently I've encountered a strange issue when sending mass mailings by CiviMail. E.g. I have a mail list of 100 people and I send them a newsletter. Later, in the mailing summary, I can see how many ...
pannga's user avatar
  • 95
1 vote
0 answers
46 views

Scheduled reminders after membership end date not being sent

I'm using CIVI CRM with WordPress (CIVI version 5.22.1) I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
Monica's user avatar
  • 11
1 vote
0 answers
17 views

CiviCRM Mailing Question

My organization sent out a mailing to over 422 people. It only sent to 100 of the 422. Instead of it saying complete it says it is "running" which makes me think it will send more, but it's been over ...
user5721's user avatar
1 vote
0 answers
22 views

Mail and event drafts old version get loaded (caching issue?)

I can create an new mass email and schedule it. If I change the field 'mailing name' and save it, the changes show in the "Drafts and unscheduled Mailing' - list. But when I click on it the mailing ...
user2548919's user avatar
1 vote
1 answer
102 views

Contact mail action fails

Drupal 7, CiviCRM 4.6.25/4.7.15 When I try to send an email to an individual contact using the 'send mail' action, the triangle spins and nothing happens. Affects our production and test site. mail(...
dahifi's user avatar
  • 59
0 votes
0 answers
10 views

A mailing in "running" status - possible due to one recipient's incorrect email address: how to unstuck?

It is D10/CiviCRM 5.71.x A few mailings are still in the "Running" status at 99.35% of the Successful Deliveries according to detailed reports. Accompanied by repeated log messages. Is ...
yurg's user avatar
  • 2,053
0 votes
0 answers
31 views

Mailing don't send after update to 5.68

Since i have updated to 5.68, mailing don't sent any mail... SMTP Test ok No error when test mail from mailing but no email receps.. Anyone life that?
nixit's user avatar
  • 1
0 votes
0 answers
15 views

Sender email converts from [email protected] to [email protected]

related to this one "DB Error: no database selected" error if Outbound Mail SMTP username contains @ Happens while testing mailings on a simple fresh CiviCRM setup - there are no extra ...
yurg's user avatar
  • 2,053
0 votes
1 answer
34 views

How to fix "Class not found" Error when it is in the filesystem

When a Civi Contact wants to resubscribe to a Mailing List the contact was previously subscribed to, I get the following error: Fatal error: Uncaught Error: Class 'CRM_Mailing_Event_BAO_Resubscribe' ...
Cristina P.'s user avatar
0 votes
0 answers
15 views

Mailing editor changed, unable to save

I am running CiviCRM Version 5.57.0, running on WordPress 6.1.1 running Twenty Sixteen theme. Suddenly, I am unable to save changes to a mailing after editing it. It appears to save, but the content ...
David Hyman's user avatar
0 votes
0 answers
30 views

QR Code Event Extension - Doesn't take us to Checkin page

I have enabled the QR Code Checkin extension. I have enabled the 3 permissions suggested to allow a user to check attendees in. The QR Code token is available for event participants in email. The ...
SandJT's user avatar
  • 161
0 votes
0 answers
34 views

Mosaic Template attachments

I am trying to create a member enquiry template for mailing to members who enquire through our website. We use Mosaico for our mailings. Is there any way to create a mosaico template with static ...
SandJT's user avatar
  • 161
0 votes
1 answer
124 views

CiviMail issue - "DB Error: no such table" when sending mailing

Basic Problem When attempting to send a basic traditional mailing (though it also occurs in Mosaico), attempting to send a test email to a single address or a group fails, showing an error that says &...
SunriseGV's user avatar
0 votes
0 answers
17 views

CiviMember : default confirmation message not sent

When I am creating manually a new membership, if I check the confirmation mail checkbox no default message is not sent. Do I need to configure something ?
user13052's user avatar
0 votes
0 answers
54 views

How to configure CiviMail bounce processing with SMTP requiring login/sender check

We are experimenting with using our ISP:s SMTP host rather than PHP mail() to avoid getting caught in some spam-filters. The ISP is also the domain provider and handles DKIM when sending messages. The ...
thoni56's user avatar
  • 1,241
0 votes
0 answers
25 views

Can you add a Civi Mailing group to an outlook calendar invite?

I have recently created a Mailing group with 138 email addresses. I would like to send a calendar invite in outlook to the mailing group. Is this possible?
Hayley's user avatar
  • 1
0 votes
0 answers
114 views

View full syntax bounces

After finding my bounce messages were seemingly disappearing into the ether when sending mail with mail(), I'm trying to configure CiviCRM to send using G Suite's SMTP relay. I've configured the SMTP ...
somnolentsurfer's user avatar
0 votes
0 answers
42 views

Mailmerge contact of same address & print directly from Civi

There was an extension from vedaconsulting for wordmailmerge extension. But seems its broken in 5.x. Just wondering if anyone can give me a alternative suggestion of how I can achieve the same result ...
Tapash's user avatar
  • 3,004
0 votes
1 answer
75 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
Tom's user avatar
  • 1
0 votes
1 answer
77 views

View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?

I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists. Is there a way to show Smart ...
jgeurts's user avatar
  • 101
0 votes
0 answers
113 views

Scheduled mailings are started, but not finished, no messages sent unless "Run now"

I'm at a similar situation as in this question, which was a bug that supposedly got fixed. Scheduled mailings get started by the cron job, but no mailings are sent and the job never finish. We had ...
thoni56's user avatar
  • 1,241
0 votes
1 answer
155 views

Unable to Select Mailing Recipients

CiviCRM 4.6.10 and 4.6.11 Joomla 2.5.28 No Civi extensions installed Have tried different templates, disabling Joomla plugins, switching WYSIWYG editors, etc. Rather extensive error log in web ...
Barbara Forbes-Lyons's user avatar