Questions tagged [mailing]

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4
votes
3answers
309 views

What can I do so that mailings sent through Civi are not marked as spam?

I need to send a mailing but I've had problems before because a large share of the intented recipients never read it because the mailing was detected as spam. How can I solve this?
1
vote
1answer
30 views

Wrong time in Mailing Report

as said in the title, the mailing report seems to have a wrong time...when I send a mailing to my private email adress at 4 pm and open it right away, the mailing report says I opened it 2 hours ago. ...
3
votes
1answer
57 views

CiviCRM (Drupal 7) Problem sending bulk emails

Before anything I hope you can escuse my poor english and little technical knoledge. We are working with CiviCRM (4.2.7) on Drupal () and the function of bulk mail have sudenly stopped working. You ...
3
votes
3answers
113 views

Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)

With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page. Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
3
votes
1answer
59 views

What's the optimal method to archive a lot of mailings?

I look after a Civi install which has hundreds of completed mailings. I'd like to tidy things up a bit by archiving a lot of the older mailings, but there's no way that I can see to achieve this using ...
0
votes
1answer
143 views

Unable to Select Mailing Recipients

CiviCRM 4.6.10 and 4.6.11 Joomla 2.5.28 No Civi extensions installed Have tried different templates, disabling Joomla plugins, switching WYSIWYG editors, etc. Rather extensive error log in web ...
5
votes
2answers
193 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
3
votes
1answer
91 views

100% mailing have bounced : validation failed for <(INVALID)>

Hello after two modifications on the server and on CiviCRM, it becomes impossible to send any mailing. All the email adresses are "burned" with all the email addresses being wrongly tagged as bounced. ...
-1
votes
2answers
113 views

Transactional Email Compatible with CiviCRM (Not Sendgrid)

We started having trouble with mass mailings at the start of 2018. CiviCRM's tracking did not yield helpful information: mailing reports state 100% of emails were delivered, and I knew this to be ...
3
votes
1answer
87 views

CiviMail DKIM signature failure

We have DKIM configured with the MTA we are using with CiviCRM, and it appears to be working. However, the DKIM signature fails consistently; using a checker it appears the mail has been altered ...
0
votes
1answer
63 views

Subscribe to mailing list through the API

I am trying to subscribe a user to a mailing list through the REST API. I understand that I need to create a Contact first, then subscribe it to a given mailing list. While I can create the contact, I ...
3
votes
1answer
51 views

Can I import a drupal block into a mosaico mailing template?

I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
0
votes
3answers
139 views

What is the GuzzleHttp\Psr7\Uri class, and is its absence in Windows the death knell to CiviCRM under IIS?

I switched a development environment running under Joomla and IIS to the CiviCRM:master branch. It now fails with 0 Class 'GuzzleHttp\Psr7\Uri' not found Is this a Linux-specific class? If not, ...
2
votes
2answers
176 views

Mailing stopped working after CiviCRM, PHP and Drupal upgrade

Recently I upgraded: Drupal core to 7.57 PHP from 5.6 to 7.0.28-1 CiviCRM from 4.7.27 to 4.7.31 Since I've done so I can't send mailings. Basically I get the same thing like in the post described ...
5
votes
1answer
86 views

Why are all bulk mailings delayed by 5 hours?

Using CiviMail in Civi 4.7.29, any bulk email is delayed by 5 hours. The cron commands are received every 30 minutes, and are acknowledged by Civi on the status page. Have checked that php, joomla ...
3
votes
1answer
77 views

Send Schedule Mailings job succeeds but scheduled mailing not completely sent

On Civi 4.7.27 send first large mailing to 12733 emails through SparkPost, only some were delivered (about 900), and the job says it has not completed. Unfortunately, it is 16h later and the Send ...
2
votes
1answer
72 views

CIVICRM mailing links not working properly in schedule job

When a TEST mailing is sent with tracking link clicks enabled, then the URL DOES NOT include "public_html/"; however, when the mailing is scheduled and sent with tracking link clicks, then "...
2
votes
1answer
66 views

Group not displayed in “Recipients” field in a mailing after selecting it [duplicate]

Steps to repro: When creating a new mailing (or editing a draft mailing) Click into the Recipients field, which reveals a drop-down with list of available groups Click on one Expected Result: The ...
0
votes
1answer
66 views

Very slow mailing job with Mosaico with Imagick and UrlFilter.php errors

I have a problem where my mailing is being sent crazy slow, like hundred emails an hour. At the same time my cpu utilization is of the charts where apache2 is using like 99% of the cpu. In the php ...
2
votes
1answer
754 views

How to use G Suite / GMail as your CiviMail Provider

After receiving some clarity on CiviMail settings and using a ton of guides - we were able to setup GSuite / GMail as our email provider. The answer to how we implemented it is below. If others have ...
2
votes
2answers
19 views

I Need a Mailings Tab

I do not have a "Mailings" tab in the menu at the top of my screen. How do I add "Mailings" to my list of tabs? See screenshot below, a "Mailings" tab should be there.
1
vote
0answers
17 views

CiviCRM Mailing Question

My organization sent out a mailing to over 422 people. It only sent to 100 of the 422. Instead of it saying complete it says it is "running" which makes me think it will send more, but it's been over ...
4
votes
0answers
42 views

Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
3
votes
1answer
133 views

Is it possible to export a newsletter to PDF

I have a newsletter that I have sent out to our contacts. I would like to export or save it as a PDF to post on our blog. I tried to copy the the HTML code into the blog, but the tables were not blog ...
3
votes
2answers
427 views

Uncaught ReferenceError: CRM is not defined when trying to access mail templates

When I try to create and new, or edit an existing, message template in 'Mailings' > 'Messsage Templates' I end up at a completely unstyled page. When I look at the console I see the following error: ...
1
vote
1answer
103 views

HTTP ERROR 500 for New Mailing after SendGrid SMTP Relay setup

I've set up SendGrid in order to better understand issues we are having with our newsletters. In the Settings -Outbound Mail, I am able to Save and Send Email. However, when I go to Mailing > New ...
1
vote
2answers
147 views

CiviMail Mailing List opt-in checkboxes?

We're a political organisation running CiviCRM 4.6 looking to make public campaign pages about local issues. On these pages a site visitor should be able to: - Enter their name, postcode, email ...
1
vote
2answers
50 views

Blank page in mailings with notice

I'm using locally Civicrm 4.7.25 on Joomla 3.8.1 and starting from 4.7.22 (although I am not sure it's a consequence of an update) whenever I try to access a "New mailing" menu I get a blank page: ...
2
votes
1answer
82 views

Is there a way to integrate CiviCRM with Magento?

We're looking to replace MailChimp in our organisation as a number of people are questioning the cost. One area we're using heavily is integration with Magento - automatically emailing abandoned ...
3
votes
1answer
561 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
0
votes
1answer
18 views

Error message on sending a mailing, CREATE TEMPORARY TABLE

Any ideas what is causing this when we try to send out a mailing? ("DB Error: syntax error", CREATE TEMPORARY TABLE civicrm_temp_group_contact_cache495 (SELECT 25 as grou...") #4 mysql Ver 14.14 ...
0
votes
1answer
25 views

Why can Search results not be removed from mailing recipients?

When doing a contact search and using the action "Send email", a new draft mailing is created and a hidden group is assigned as recipients to the draft mailing. It is is displayed as "Search results" ...
2
votes
2answers
90 views

CiviMail: Can only write new mailing in debug mode (SOLVED)

I've got the problem, that after an upgrade to the newest CiviCRM version (4.7.23) on WordPress, I can only create a new mass mailing when debug mode is enabled. When it is disabled, CiviCRM gives me ...
0
votes
1answer
50 views

How to fix 'New mailing' that only has 'Initializing' and edit boxes that wait forever

One of my Civi installs has a problem where clicking 'New mailing' has 'Initializing' but nothing more, and edit boxes on the summary screen have a continuously circling triangle if an item is edited. ...
0
votes
1answer
55 views

using MailChimp on LAN CiviCRM

Our institute uses CiviCRM only on our LAN. is it possible to use mailChimp for bulk emailing, CiviMail, in our LAN CiviCRM.? Wordpress, Wamp 3, Windows 7
1
vote
1answer
121 views

after upgrade to 4.6.26 getting PHP Fatal error when starting a new mailing

I just upgraded from 4.6.23 to 4.6.26. I'm on wordpress. Everything else seems to work fine. When I start a new mailing I get this error: PHP Fatal error: Call to undefined method ...
2
votes
1answer
39 views

configuring SMTP on windows 7 for Civicrm

I am running CiviCRM 4.7.20 on Windows 7, Wordpress. CiviCRM will be accessible only in our LAN network. Want to use the mail functionalities. Got stuck with the email configuration. Bit confused with ...
1
vote
1answer
70 views

cron.php display warning in error_log

running CiviCRM 4.7.8 WordPress The following is appearing in the error_log whenever cron.php runs: [Fri Jun 24 16:01:06 2016] [error] [client ...] PHP Warning: date(): It is not safe to rely on the ...
0
votes
0answers
106 views

Scheduled mailings are started, but not finished, no messages sent unless “Run now”

I'm at a similar situation as in this question, which was a bug that supposedly got fixed. Scheduled mailings get started by the cron job, but no mailings are sent and the job never finish. We had ...
2
votes
2answers
114 views

Mailings aren't sent immediately

When I try to send a mailing, even if I chose to send it directly, it doesn't send and its status stays on "planned". I have to go in the schedule job menu to force the task. What can I do to just ...
1
vote
0answers
20 views

Mail and event drafts old version get loaded (caching issue?)

I can create an new mass email and schedule it. If I change the field 'mailing name' and save it, the changes show in the "Drafts and unscheduled Mailing' - list. But when I click on it the mailing ...
0
votes
1answer
79 views

Managing a smart mailing groups (un)subscriptions

According to https://docs.civicrm.org/user/en/4.6/organising-your-data/smart-groups/ Smart groups respect people's subscription preferences. If people unsubscribe from the newsletter, they will ...
0
votes
1answer
19 views

How do I schedule a mailing to run in a couple of hours time with the CiviCRM API?

I'd like a delay before sending out an automated email. API call as per stack exchange question. The data passed as $params seems OK. 2 hours in the future. The database has the correct time. ...
0
votes
1answer
58 views

How to Deal With Email Only Contact Records

Does anyone have advice for how to run several mailing lists via Civicrm such that 'email only' contact records don't pollute the various search/reports/etc view? We've been debating moving our old ...
1
vote
4answers
54 views

Mailmerge token syntax

Please could someone tell me what is wrong with the following Dear contact.nickname Thank you. I know that brackets need to be used.
0
votes
1answer
65 views

Problems accessing Activity and Mailings

CiviCRM 4.7.11 WordPress 4.6.1 Having problems accessing Activities and Mailings. From a Contact record, click "Activites" and get an Invalid JSON response. See image. From a Contact record, click "...
1
vote
0answers
22 views

How do you create a scheduled mailing with recipients through CiviCRM API? [duplicate]

I am trying to create a scheduled mailing through the CiviCRM API. Here's my code: $params = array( 'sequential' => 1, 'created_id' => $contact_id, 'created_date' ...
1
vote
1answer
2k views

Mailing labels - print: “TCPDF ERROR: Some data has already been output, can't send PDF file”

This one has consumed my entire weekend, and still we can't make mailing labels. Running Civi 4.7.15 on WordPress 4.7.2 ... successfully installed and tested wkhtmltopdf only to discover Civi doesn't ...
1
vote
2answers
29 views

Pulling a Report of Donors with More than One Donation, Not Recurring

I would like to pull a report of all donors who have more than one contribution. This is slightly different than pulling a report on actual recurring donations. This is my workflow: When donors ...
1
vote
2answers
28 views

Missing mailing list subscription check box in Chrome, and Edge

The mailing list subscription check box missing form subscription page when I open the page in Chrome or Edge under win10, same with android tablet and mobile phone Chrome browser. Works correctly in ...