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0
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0answers
18 views

Warning about Message Templates when upgrading to 5.4.0

I upgraded my site to CiviCRM 5.4.0 on Drupal 7.5.9. When I went to run the database update, I got this message. As far as I can tell, there are no message templates by those names. Even if there ...
1
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0answers
35 views

Billing name not included in message template: Receipt (on-line)

The billing name is not showing in the message template: Events - Registration Confirmation and Receipt (on-line). The template is using $billingName to get the billing name. The billing address ...
0
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0answers
13 views

Loading images to Mosaico gallery

We have Mosaico installed as a template builder within the mailing module of CiviCRM. In the template builder, there is a 'menu header' that says 'gallery'. I cannot see how to load images into the ...
0
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0answers
19 views

Generating image URL in Message Template or Message Header

I am trying to include an image in a System Workflow Message Template or Message Header. Obviously it has to be an absolute URL. However, I am developing the site on one host and deploying it on ...
0
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1answer
31 views

Search Custom Template Directory first when using Smarty {include}

I'm sure this is easy but the answer has escaped me. On a drupal install CiviCRM is installed at: /webtree/mysite/htdocs/sites/www.mysite/modules/civicrm I have a Custom Template File directory set ...
1
vote
2answers
20 views

Latest 'Note' field is not being used in the “Profiles - Admin Notification” email template

Was wondering if anyone else has seen this problem and found a fix. I was going to test on the Demo site, http://dmaster.demo.civicrm.org, but I figured I wouldn't be able to receive the email to see ...
3
votes
2answers
38 views

Message Template Token limitations

We want to use Message Templates for tailoring our sponsorship renewal invoice reminders. We have multiple sponsorships setup as separate Membership Types with corresponding prices sets. However data ...
0
votes
1answer
28 views

Newsletters only display plain text, not HTML

I'm having a strange problem here: basically, whenever we send a newsletter, only the plain-text part appears. I have checked with the SMTP gateway and the emails it is sending out are the same as the ...
3
votes
1answer
122 views

Can't select Mailing Template in CiviMail after upgrading CiviCRM to 4.7.30

After upgrading Civi to 4.7.30 the Template dropdown on the New Mailing screen has disappeared - the only option is to save to a new one: We upgraded from Civi 4.7.29 to 4.7.30 on Joomla 3.8.5, but ...
3
votes
1answer
14 views

Emails templates in the language of the receiver

I am working on a project in Belgium, where they speak French and Dutch. Now I want to send an email in the language of the receiver, using a standard template. Does CiviCRM offer options to support ...
1
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1answer
49 views

How to trigger the Refund Notification email

There is a message template called "Additional Payment Receipt or Refund Notification" in the System workflow messages. I have tried to trigger the Refund Notification by adding contributions and then ...
0
votes
1answer
90 views

How to add logo to Contributions - Receipt (on-line)

I am using Civi 4.7.29 on Wordpress 4.9.1 I need to make our online receipts look nicer. I tried adding a table to the template Contributions - Receipt (on-line) and adding the HTML for the logo ...
3
votes
2answers
184 views

How to check if a contact has an active membership in a smarty template?

Is there a variable that one can use in smarty in a message template to simply determine if a contact has an active membership?
3
votes
4answers
99 views

Error message in CiviMail: “Mailing has not been saved, Content maybe out of date, please refresh the page and try again”

After upgrading to CiviCRM 4.7.28 in WordPress, when users are trying to draft mailings in CiviMail using a template (which contains unsubscribe/opt out/resubscribe/subscribe tokens, the {domain....
1
vote
1answer
12 views

Customizing foreign language event confirmation email

I have been looking around for a long time, here is what I want to do: I am using Civi on Wordpress in German language. Now also the confirmation emails for event registrations are in German - great ...
0
votes
1answer
46 views

How to debug Smarty mail template codes, broken after upgrade

I have a few Mail Templates that have conditional smarty codes like: {capture assign=pp_scan}{contact.custom_74}{/capture}{if $pp_scan}You have already provided{else}You have not yet provided{/if} a ...
3
votes
1answer
58 views

Smarty code not working

Writing as a self-answered question since it may help others... I am adding smarty code to a mail template. Including: {capture assign=designation}{contribution.contribution_source}{/capture} Later ...
1
vote
1answer
26 views

How can I print out samples of message templates?

I want to be able to compare various messages for inconsistencies in messaging.
2
votes
1answer
34 views

Add Custom CSS to Civi Email

How can i add some custom css to a message template? I want to add it to the header. Is there a file I can edit?
0
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0answers
35 views

CiviMail Template links are not working

I am using CiviCRM on wordpress 4.8.1 I am trying to set up our email templates. When I link to something the html is correct and links to the correct page, but when I send the email the links become ...
2
votes
1answer
156 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
1
vote
1answer
49 views

Use Email Templates instead of Automated Messages

Need your help...I'm trying to send a custom email automatically when a contact is created via the 'Sign Up' page...I'm using a profile in the page with 'Add To Email Group' enabled and I've also ...
1
vote
1answer
15 views

Images with text in Message Templates in a multilingual installation

I am trying to customize a message template by adding a header image with some text in it. The problem is that my website is in 2 languages and I need that the header image is sent to the user ...
2
votes
2answers
76 views

Is there a way to access [civicrm.files] from smarty?

I'd like to replace the default logo in my email templates ({$resourceBase}/i/civi99.png) with a URL that points to a different location where the custom logo won't be overwritten by updates. I can do ...
3
votes
2answers
68 views

Can't get action token {action.unsubscribeUrl} to work in Welcome automated message

I've been trying to add unsubscribe and optout functionality to the default "Welcome Message" email template you find under Administer, Header, Footers, and Automated Messages. I don't have HTML ...
1
vote
1answer
15 views

Changing our contact email address in Event Templates

When I create a new event template, which has an email address other than that used in other events we have, changing the email automatically also changes the email address in the other existing ...
1
vote
0answers
18 views

old bug has returned, Participant Role on Event's Schedule Reminder form does not populate

this bug has returned in the latest 4.7.x (verified on 4.7.17 and .16) https://issues.civicrm.org/jira/browse/CRM-13309 if you have a scheduled reminder for an event you can not select to restrict by ...
3
votes
0answers
69 views

Print PDF and Send to Contact

We currently use CiviEvent extensively for online courses. When a person completes a course, we're able to use our certificate template to print out tokenized PDFs and then send those to the ...
1
vote
1answer
49 views

How to deal with mail templates?

I'm administering a site with some mail templates. They contain pretty much logic, and it is easy to make mistakes when making sure that both the text and the html version displays exactly the same ...
1
vote
2answers
77 views

Multilingual Email Greeting

CiviCRM for WordPress 4.7.15 Problem: Fix the Email Greeting, so it takes advantage of the preferred language and gender fields. I took a look at: https://wiki.civicrm.org/confluence/display/CRMDOC/...
0
votes
3answers
82 views

Need Token Help for System Message Template

CiviCRM 4.7.15 for WordPress Mailings\Message templates\System Message Templates editing an offline Membership template This template gets emailed whenever selects Edit or Renew under Memberships ...
0
votes
1answer
162 views

Membership Confirmation & Receipt Message Template

I am facing an odd issue, below is my "Membership Confirmation & Receipt" but it is missing the transaction ID, and it is missing the check number when I record the transaction as a check. But I ...
1
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0answers
114 views

CiviMail template format in HTML not saving

My issue is related to this post by @John, I think. I recently upgraded from 4.6.XX to 4.7.14. I had beautiful formatted email templates that I use regularly. I am trying to use my template now in ...
1
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0answers
66 views

Custom Contribution Fields in Message Templates

I've been trying to get my custom contribution fields to be visible in my thank you/receipt message template and I think I am close but not quite there. I have enabled the CIVICRM_MAIL_SMARTY flag in ...
3
votes
1answer
110 views

How to use Campaign ID (as a token) in Contribution Invoice/Email Receipt Template

We use Campaign ID (renamed using Word Replacer to "Project ID") to categorize different kinds of contributions. Some come in through online contribution pages, and some are entered manually on ...
0
votes
1answer
72 views

Email templates stripped of style tags

Style tags cannot be saved in message templates and have in fact been stripped from current templates. We use a number of templates based on the Single Column Responsive Sample Template. In the last ...
1
vote
1answer
52 views

Should a second receipt be sent when payment method is ACH with iATS?

Using the iATS payment extension, credit cards and ACH transactions are going through just like they're supposed to. The only hiccup is that one-time ACH transactions are generating a second 'online' ...
2
votes
1answer
84 views

Email Templates when sending invoices

I have created an email template for when I send out my invoices. I can't seem to integrate it into the invoice email. When I send out my invoices by email in CiviCRM I have the option to add email ...
3
votes
1answer
118 views

Financial Type on Contributions - Receipt (on-line) template

We would like to add the contribution Financial Type to the Contribution (On-line) receipt template, so we communicate clearly to our donors where their money has gone. (Our Financial Types are named ...
2
votes
3answers
179 views

specific confirmation email for an event?

I would like to send an particular email confirmation for certain events. Is it possible to select a particular model for these events, or must absolutely change the existing model?
4
votes
2answers
53 views

Pass message template id through URL?

We have a unique situation where we've built a Drupal View of CiviCRM contacts and want to provide a link to send an email through CiviCRM. This can easily be done by using: www.mysite.org.uk/...
1
vote
1answer
158 views

Message templates “access denied”

I was trying to change the message template for the membership invoice, so I went to Administer - Communication - Message templates, but got the message "Access denied - you are not authorised to ...
1
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0answers
9 views

why is the message templates permission removed on the Drupal demo site?

I am trying to check the message templates(system workflow messages) on the Drupal demo site but i get access denied. Has it been disabled on purpose?
3
votes
1answer
50 views

How can I add a banner image in the confirmation email for a particular event?

I have already customised the system generated email template with organisation banner & logo, but I am not able to figure out how to add a banner for a specific event which would be different ...
2
votes
2answers
116 views

Editing Recurring Contributions without user login

How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
1
vote
0answers
25 views

Updating message template receipt to include all of the price fields selected in a price set

Our membership form uses a price set with 7 price fields - the "umbrella" membership and then optional extra memberships (sub-memberships for affiliated groups). In the message template used for the ...
3
votes
0answers
32 views

Contributions - Receipt (on-line) Transaction # in Message Template missing

Since some update in the 4.x line we do not get the Transaction # from contributions in the message template anymore. This happens although the ID gets recorded in the DB correctly. This is the part ...
1
vote
0answers
10 views

How do I change the styles dropdown in message templates

How do I change the style dropdown to have my own personal styles in the dropdown in the message templates?
1
vote
2answers
32 views

Documentation on email templates

I'd like to customize the event registration email. When looking at the template, I see things like {capture assign=headerStyle} {capture assign=labelStyle } I haven't been able to find information ...
1
vote
1answer
31 views

How do I duplicate a mail template [duplicate]

I have an existing email template I have made and now I want to repurpose it for another use while keeping the basic layout. How can I duplicate my original template please?