Questions tagged [message-templates]

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1
vote
1answer
23 views

Where do I change the wording “membership fee total?”

I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
2
votes
2answers
33 views

Message Templates Font Color Change

Message Templates I want to specify the color of the text "Status - Send Copy of an Activity" for incoming mail as color code 1f497d. So I want to replace the posts in the table with 1f497d color, ...
3
votes
0answers
29 views

Adding conditional content in message template for emails, but not for PDFs

I'm wondering if it's possible to add some conditional logic in my custom user-driven message template to show some content (in this case, a footer) for messages that are sent as emails, but not to ...
4
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1answer
65 views

Send different event confirmation emails

I have setup 2 different events. I would like to send different confirmation emails for the events with the relevant information. This hasn't been an issue before because I have only ever ran 1 event ...
0
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1answer
38 views

wordpress Upgrade 5.2.2 to 5.14 fails with UPDATE civicrm_msg_template error

I've had this problem previously on another site going from 5.2 to 5.10 and was helped here : "Upgrade 5.2.2 to 5.10.4 fails with UPDATE civicrm_msg_template error" with lines to comment out from CRM/...
2
votes
2answers
48 views

Detail instructions on manually updating message templates (5.9.0 to 5.10.4)

We just updated our CiviCRM (Wordpress) from 5.9.0 to 5.10.4. Prior to the associated database upgrade, I got this message about having to upgrade our customized message templates. I screen copied the ...
3
votes
2answers
54 views

(How) can I add a footer fixed to the page of a message template for printing a pdf?

How can I fix a footer section at the bottom of the page of a Message Template? (no matter whether how much text the user is adding - the footer with our contact and donation account should always be ...
3
votes
1answer
35 views

CKEditor can only edit user driven message templates

If I edit a user driven message template, then CKEditor works nicely. If I try to edit a system message template, the template fills only into a textarea, without CKEditor. Since it's done as site ...
1
vote
1answer
31 views

{$contribution_aggregate} not outputting in message template

I'm sure I'm missing something basic, but following the various documentation and examples I've seen I can't get {$contribution_aggregate} to actually output the aggregate contributions for a donor, ...
4
votes
1answer
82 views

How do I get the Name and Address on the Invoice to show up in a Window Envelope?

A client recently asked me the following question: I need to be able to mail (postal mail) invoices to our Members. Our pre-printed size 10 envelopes have a window bottom-left. How can I get the ...
0
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1answer
35 views

Receipt template formatting (still) broken?

We've upgraded civicrm multiple times the last few years. At a certain point, the receipt templates broke. It stopped showing credit card information and membership start/end date (for membership ...
2
votes
2answers
35 views

Mailing template not picking up images

Drupal: 7.59 CiviCRM 5.3.2 After Upgrading to 5.3.2 my mail temaplates are no longer showing the images (logo signature) I checked the path in the template and they are correct but the generated PDF ...
3
votes
2answers
90 views

How to include token or variable for Invoice number under the message templates for Memberships - Receipt (on-line)

I need to send Invoice number in the message templates for Membership Receipt Online, but I don't see any token or variables associated for Invoice Number which I can use to place it is there any ...
2
votes
0answers
55 views

Billing name not included in message template: Receipt (on-line)

The billing name is not showing in the message template: Events - Registration Confirmation and Receipt (on-line). The template is using $billingName to get the billing name. The billing address ...
2
votes
2answers
60 views

Search Custom Template Directory first when using Smarty {include}

I'm sure this is easy but the answer has escaped me. On a drupal install CiviCRM is installed at: /webtree/mysite/htdocs/sites/www.mysite/modules/civicrm I have a Custom Template File directory set ...
1
vote
2answers
32 views

Latest 'Note' field is not being used in the “Profiles - Admin Notification” email template

Was wondering if anyone else has seen this problem and found a fix. I was going to test on the Demo site, http://dmaster.demo.civicrm.org, but I figured I wouldn't be able to receive the email to see ...
3
votes
2answers
74 views

Message Template Token limitations

We want to use Message Templates for tailoring our sponsorship renewal invoice reminders. We have multiple sponsorships setup as separate Membership Types with corresponding prices sets. However data ...
0
votes
1answer
48 views

Newsletters only display plain text, not HTML

I'm having a strange problem here: basically, whenever we send a newsletter, only the plain-text part appears. I have checked with the SMTP gateway and the emails it is sending out are the same as the ...
3
votes
1answer
156 views

Can't select Mailing Template in CiviMail after upgrading CiviCRM to 4.7.30

After upgrading Civi to 4.7.30 the Template dropdown on the New Mailing screen has disappeared - the only option is to save to a new one: We upgraded from Civi 4.7.29 to 4.7.30 on Joomla 3.8.5, but ...
3
votes
1answer
37 views

Emails templates in the language of the receiver

I am working on a project in Belgium, where they speak French and Dutch. Now I want to send an email in the language of the receiver, using a standard template. Does CiviCRM offer options to support ...
1
vote
1answer
112 views

How to trigger the Refund Notification email

There is a message template called "Additional Payment Receipt or Refund Notification" in the System workflow messages. I have tried to trigger the Refund Notification by adding contributions and then ...
0
votes
1answer
118 views

How to add logo to Contributions - Receipt (on-line)

I am using Civi 4.7.29 on Wordpress 4.9.1 I need to make our online receipts look nicer. I tried adding a table to the template Contributions - Receipt (on-line) and adding the HTML for the logo ...
2
votes
2answers
207 views

How to check if a contact has an active membership in a smarty template?

Is there a variable that one can use in smarty in a message template to simply determine if a contact has an active membership?
3
votes
4answers
205 views

Error message in CiviMail: “Mailing has not been saved, Content maybe out of date, please refresh the page and try again”

After upgrading to CiviCRM 4.7.28 in WordPress, when users are trying to draft mailings in CiviMail using a template (which contains unsubscribe/opt out/resubscribe/subscribe tokens, the {domain....
2
votes
1answer
20 views

Customizing foreign language event confirmation email

I have been looking around for a long time, here is what I want to do: I am using Civi on Wordpress in German language. Now also the confirmation emails for event registrations are in German - great ...
0
votes
1answer
83 views

How to debug Smarty mail template codes, broken after upgrade

I have a few Mail Templates that have conditional smarty codes like: {capture assign=pp_scan}{contact.custom_74}{/capture}{if $pp_scan}You have already provided{else}You have not yet provided{/if} a ...
2
votes
1answer
114 views

Smarty code not working

Writing as a self-answered question since it may help others... I am adding smarty code to a mail template. Including: {capture assign=designation}{contribution.contribution_source}{/capture} Later ...
1
vote
1answer
53 views

How can I print out samples of message templates?

I want to be able to compare various messages for inconsistencies in messaging.
2
votes
1answer
51 views

Add Custom CSS to Civi Email

How can i add some custom css to a message template? I want to add it to the header. Is there a file I can edit?
0
votes
0answers
50 views

CiviMail Template links are not working

I am using CiviCRM on wordpress 4.8.1 I am trying to set up our email templates. When I link to something the html is correct and links to the correct page, but when I send the email the links become ...
3
votes
1answer
400 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
1
vote
1answer
72 views

Use Email Templates instead of Automated Messages

Need your help...I'm trying to send a custom email automatically when a contact is created via the 'Sign Up' page...I'm using a profile in the page with 'Add To Email Group' enabled and I've also ...
1
vote
1answer
16 views

Images with text in Message Templates in a multilingual installation

I am trying to customize a message template by adding a header image with some text in it. The problem is that my website is in 2 languages and I need that the header image is sent to the user ...
2
votes
2answers
137 views

Is there a way to access [civicrm.files] from smarty?

I'd like to replace the default logo in my email templates ({$resourceBase}/i/civi99.png) with a URL that points to a different location where the custom logo won't be overwritten by updates. I can do ...
2
votes
2answers
111 views

Can't get action token {action.unsubscribeUrl} to work in Welcome automated message

I've been trying to add unsubscribe and optout functionality to the default "Welcome Message" email template you find under Administer, Header, Footers, and Automated Messages. I don't have HTML ...
1
vote
1answer
16 views

Changing our contact email address in Event Templates

When I create a new event template, which has an email address other than that used in other events we have, changing the email automatically also changes the email address in the other existing ...
1
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0answers
20 views

old bug has returned, Participant Role on Event's Schedule Reminder form does not populate

this bug has returned in the latest 4.7.x (verified on 4.7.17 and .16) https://issues.civicrm.org/jira/browse/CRM-13309 if you have a scheduled reminder for an event you can not select to restrict by ...
3
votes
0answers
125 views

Print PDF and Send to Contact

We currently use CiviEvent extensively for online courses. When a person completes a course, we're able to use our certificate template to print out tokenized PDFs and then send those to the ...
1
vote
1answer
58 views

How to deal with mail templates?

I'm administering a site with some mail templates. They contain pretty much logic, and it is easy to make mistakes when making sure that both the text and the html version displays exactly the same ...
1
vote
2answers
95 views

Multilingual Email Greeting

CiviCRM for WordPress 4.7.15 Problem: Fix the Email Greeting, so it takes advantage of the preferred language and gender fields. I took a look at: https://wiki.civicrm.org/confluence/display/CRMDOC/...
0
votes
3answers
97 views

Need Token Help for System Message Template

CiviCRM 4.7.15 for WordPress Mailings\Message templates\System Message Templates editing an offline Membership template This template gets emailed whenever selects Edit or Renew under Memberships ...
0
votes
1answer
246 views

Membership Confirmation & Receipt Message Template

I am facing an odd issue, below is my "Membership Confirmation & Receipt" but it is missing the transaction ID, and it is missing the check number when I record the transaction as a check. But I ...
1
vote
0answers
142 views

CiviMail template format in HTML not saving

My issue is related to this post by @John, I think. I recently upgraded from 4.6.XX to 4.7.14. I had beautiful formatted email templates that I use regularly. I am trying to use my template now in ...
1
vote
0answers
90 views

Custom Contribution Fields in Message Templates

I've been trying to get my custom contribution fields to be visible in my thank you/receipt message template and I think I am close but not quite there. I have enabled the CIVICRM_MAIL_SMARTY flag in ...
2
votes
1answer
141 views

How to use Campaign ID (as a token) in Contribution Invoice/Email Receipt Template

We use Campaign ID (renamed using Word Replacer to "Project ID") to categorize different kinds of contributions. Some come in through online contribution pages, and some are entered manually on ...
0
votes
1answer
88 views

Email templates stripped of style tags

Style tags cannot be saved in message templates and have in fact been stripped from current templates. We use a number of templates based on the Single Column Responsive Sample Template. In the last ...
2
votes
1answer
68 views

Should a second receipt be sent when payment method is ACH with iATS?

Using the iATS payment extension, credit cards and ACH transactions are going through just like they're supposed to. The only hiccup is that one-time ACH transactions are generating a second 'online' ...
2
votes
1answer
110 views

Email Templates when sending invoices

I have created an email template for when I send out my invoices. I can't seem to integrate it into the invoice email. When I send out my invoices by email in CiviCRM I have the option to add email ...
2
votes
1answer
161 views

Financial Type on Contributions - Receipt (on-line) template

We would like to add the contribution Financial Type to the Contribution (On-line) receipt template, so we communicate clearly to our donors where their money has gone. (Our Financial Types are named ...
2
votes
3answers
270 views

specific confirmation email for an event?

I would like to send an particular email confirmation for certain events. Is it possible to select a particular model for these events, or must absolutely change the existing model?