Questions tagged [message-templates]
The message-templates tag has no usage guidance.
135
questions
2
votes
1
answer
212
views
Outdated tokens in use in message template
I have the following message after upgrading Civicrm to 5.66
"Outdated tokens in use
You are using tokens that have been removed or deprecated.
Please review your event_offline_receipt message ...
- 189
1
vote
1
answer
21
views
Providing Case Link on Message Template
Upon assigning a role on a case, I wish to be able to send an email to the role. The email should include a link to the case. However, I am having trouble identifying what should the link be. The link ...
- 73
0
votes
1
answer
48
views
Undefined array key "email_greeting_display"
I'm trying to visualize a contact (organization) and I'm receiving the following warning in the "Communication preferences" section.
Warning: Undefined array key "...
0
votes
1
answer
52
views
tokens not working in CiviMail automated message subject lines
I have the same problem as in this post: How can I add Subscribe Message subject line token?
But that post has no resolution.
Users can sign up to as many as 5 mailing groups on our form, so can ...
- 559
0
votes
1
answer
65
views
Smarty conditional statement in Message Template (contribution.financial_type_id)
I just can't seem to get any conditional statement to work using Smarty. Essentially, the logic should say, 'if the contribution is Membership Dues, say this. If it's a Donation, say this'.
I'm ...
- 79
1
vote
1
answer
83
views
FormBuilder and Mosaico installation problems
I've got a CiviCRM v 5.57.0 site running on WordPress v6.1.1 and I have the following symptoms on an otherwise healthy site:
FormBuilder isn't working, I can only see tokens on the UI
I can't view ...
- 1,000
1
vote
0
answers
15
views
Use Other Rather than Primary Email in Smarty Template
We have Civi CRM 5.53 and I am looking to show people what their registration email is for an event. I am having to use civi rules and so I'm looking to use a Message Template with SMARTY to show the ...
- 161
1
vote
1
answer
19
views
Contribution Invoice - renamed Title
I renamed the Message Title of my Contribution-invoice message template. It's no longer in my list of system workflow templates. Does anyone know how I can find it in order to put the message title ...
- 161
0
votes
0
answers
33
views
Invoice Date needs to be static
I need our invoice date to be static not the date I print it. Is there a token or some other way of achieving this please. We plan to use invoices in civi for all contributions - via payment ...
- 161
0
votes
2
answers
104
views
Smarty arrays in message template for Thank You letters
I have Smarty enabled in settings file (on WordPress), and I am able to successfully use Smarty in Thank You letter template as long as I am using regular variables (non-arrays).
As soon as I try to ...
- 521
2
votes
0
answers
73
views
How to customize date format in a template?
I'm creating a template for my acknowledgement letters and would like to include today's date and the date of contribution, however both {domain.now} and {contribution.receive_date} generate text ...
- 21
1
vote
0
answers
26
views
CiviCRM permission edit message templates only applies to email templates not print/merge templates
Can anyone confirm that the edit message template(s) (or edit user-driven message templates) permission only applies to email templates and not also to print/merge templates? Or am I missing a ...
- 2,488
1
vote
0
answers
20
views
CiviRule "Delay Then Send Message" does not include contribution data
Drupal 7.88
CiviCRM 5.41.0
CiviRules 2.41
We have a custom field that is not written to the database in time to be included on the receipts. So my work around is a civirule which sends a Message ...
- 2,388
0
votes
1
answer
53
views
Out of memory and Civi errors relating to templates following upgrade from 5.35.2 to 5.45.1
Wordpress 5.8.3, shared server from SiteGround.
We decided to upgrade from CiviCRM 5.35.2 to 5.45.1 in the hope of resolving an issue preventing supporter registration on website. I'm now stuck on ...
- 223
1
vote
1
answer
397
views
Cannot upload images using CKEditor on message template after 5.45 upgrade
It was all working fine prior to upgrade. Now I am stuck and cannot upload images using message template CK Editor. Keep receiving this message when dragging picture on the window and getting an error ...
- 2,938
2
votes
1
answer
45
views
Can one include tokens within tokens in a Message Template?
I have written a custom Token which contains several standard paragraphs on how to make membership payments to our organisation, which will be included in several Message Templates related to email ...
user6274
1
vote
0
answers
19
views
inconsistent message template loading
civicrm = 5.42.1
wordpress = 5.8.1
php = 7.4.24
With a contact selected, I can start an action to 'send an email', the pop-up appears and I can open the drop down list and select a template.
When I go ...
2
votes
1
answer
65
views
Can't get Pretty Workflow Messages to work
I'm trying to use Pretty Workflow Messages to prettify system messages, in particular the subscription messages.
I'm running CiviCRM 5.36.1 with PWM 1.2. I've created a special message template and ...
- 1,231
0
votes
1
answer
22
views
Best practices for translating message templates
As the message templates are quite complex, especially the system-flow templates, with their Smarty templating structures, and they sometimes are updated, you would rather not edit them.
But if you ...
- 1,231
2
votes
1
answer
29
views
Using fields of referenced contacts in message
When I have two contacts that have an employer/employee relationship in CiviCRM I can use the name of the employer in message templates when I sent messages with the {contact.current_employer} tag.
...
- 193
2
votes
1
answer
27
views
I want someone BCCd to an email genearted by a System Workflow Message
I want to add a CC or BCC email to an email generated by System Workflow Messages. For example, when the "Memberships - Signup and Renewal Receipts" message gets emailed to a donator, I want ...
2
votes
1
answer
19
views
Message is localized but message template is not
I received an summary of an activity that looked like this (in Swedish):
Åtgärdssammanställning - Telefonsamtal
Med kontakt(er)
name_10564
Typ av åtgärd
Telefonsamtal
Ämne
Introduktion
Obviously ...
- 1,231
5
votes
1
answer
70
views
Is it possible to have a user that's only capability is to work with Mosaico. Specifically to Create/modify templates
I'm a one man show and this is my first excursion into setting ACLs. I have a volunteer that wants to work with me on creating & editing Mosaico email templates. At some point they may also be ...
- 309
2
votes
1
answer
89
views
Invalid Currency error when using custom template
I'm creating a custom thank you following the instructions here
https://docs.civicrm.org/user/en/latest/contributions/manual-receipts-and-thank-yous/
However the {contribution.total_amount} token is ...
- 463
1
vote
2
answers
49
views
Smarty contribution summary works on one site, but not another on the same server
I have burned hours on this and feel at a wall. Would appreciate some fresh eyes to shed light on new avenues of exploration.
I am using "find Contributions" to generate a list of ...
- 793
1
vote
0
answers
39
views
Print/Merge Template Challenge
I have a word doc (ODT) that uses Tokens and works fine when I am in and choose the file from my device to Print/Merge - it creates a beautiful merged document.
When I go to message template and ...
- 333
2
votes
1
answer
49
views
How to provide custom token for subscription related automated messages?
I'm trying to privide a token for mailing related automated messages. I followed the instructions about hook_civicrm_tokens and hook_civicrm_tokenValues but it does only work for "CiviMail" ...
- 392
1
vote
1
answer
25
views
Hook postProcess doesn't work with message templates form
I'm trying to add a couple of fields to the message templates ("CRM_Admin_Form_MessageTemplates") in a custom extension. I use the "buildForm", "validateForm" and the &...
1
vote
2
answers
68
views
Problem with permissions to edit message templates
I have recently upgraded from CiviCRM 5.24 to 5.27.2 (on Drupal 7.72), and a user reports a new problem with editing message templates, specifically the User Message Templates. She can open the ...
user6274
1
vote
1
answer
50
views
Receipts for FL donors
The state of Florida, USA requires a special statement on contribution acknowledgements & receipts. I am trying to edit the online and offline workflow template so that it will include that ...
- 2,388
5
votes
0
answers
65
views
How to identify which message template is being used?
In my experience of working with CiviCRM, which goes back further than I care to remember, it has often been tricky to identify which message template is being when invoices/receipts/confirmation ...
- 3,935
1
vote
1
answer
26
views
How do i add a new checkbox in message template
I want to display a checkbox when the user clicks upload documents in message template. How should i do it?
- 89
1
vote
0
answers
25
views
Scheduled Reminders don't pick up changes to Templates
We have observed the following behaviour with a Scheduled Membership Reminder using an Email Message Template. When the Template used by a Reminder is edited, the Reminder continues to use the old ...
user6274
1
vote
1
answer
46
views
"Failed to execute rule" - Civirules error, How to solve?
I have a set of civirules in places, when a contact is tagged it should send a welcome email. But I am keep receiving the following error message in log and welcome email is not sent. It happens for ...
- 2,938
2
votes
1
answer
62
views
How could I restrict view access to message templates
Wordpress. I know I can restrict edit access but I would like to restrict "use". So I can allow some users to send an email but not select a template. (otherwise they can use for instance CEO ...
- 530
0
votes
0
answers
35
views
How to fix a broken invoice message template?
On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature.
The problem is ...
- 3,935
4
votes
2
answers
80
views
How to set Thank-You Letter template to start the next letter on a new page
Drupal 7.69
CiviCRM 5.20
We use Thank-You letters for our Year-end receipts. We use line-items for our fund accounting. If a donor gives monthly to more than 2 funds, the search result for the letter ...
- 2,388
1
vote
1
answer
38
views
comply with CAN-SPAM in workflow messages
I am using CiviCRM 5.18.4 with WordPress 5.3.2, and residing in the United States, where we are required by law to include certain info (our postal address and an opt-out link) in ALL our emails. I ...
- 363
2
votes
2
answers
57
views
How to default a pdf print template
Is there a way to set a default Template on the Print/Merge Document screen? I have a common workflow which uses a customised search, which then goes to the Print/Merge Document action (or a clone ...
user6274
2
votes
1
answer
68
views
Thank-you letter incorrect contribution currency
My setup: CiviCRM 5.20.0 on Drupal 7.
I entered contributions in different currencies.
In Find Contributions, check some entries. At Actions select Thank-you letter print or email.
I put tokens ...
- 129
1
vote
1
answer
51
views
How to email a link to a confidential document in Civi
A client runs several night shelters for the homeless & uses Civi. They want to email a 'daily activity' report to staff & volunteers - the content of which is confidential. All staff & ...
- 4,720
1
vote
0
answers
49
views
Custom field in event - for the message templates
In the Event Information I have new field. There, the organizer can be selected from the CRM. For the message templates I would like to use this information. If the field is filled, the First name / ...
- 23
5
votes
2
answers
61
views
Do any token extensions provide a token for "age" rather than just DOB?
Age is displayed on a contact record but only DOB is a token available in message templates.
Are there any extensions that make age available for use? I've not been able to locate anything.
- 339
1
vote
1
answer
30
views
Where do I change the wording "membership fee total?"
I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
- 633
2
votes
2
answers
126
views
Message Templates Font Color Change
Message Templates I want to specify the color of the text "Status - Send Copy of an Activity" for incoming mail as color code 1f497d.
So I want to replace the posts in the table with 1f497d color, ...
- 426
3
votes
0
answers
55
views
Adding conditional content in message template for emails, but not for PDFs
I'm wondering if it's possible to add some conditional logic in my custom user-driven message template to show some content (in this case, a footer) for messages that are sent as emails, but not to ...
- 171
4
votes
1
answer
160
views
Send different event confirmation emails
I have setup 2 different events. I would like to send different confirmation emails for the events with the relevant information. This hasn't been an issue before because I have only ever ran 1 event ...
- 353
0
votes
1
answer
67
views
wordpress Upgrade 5.2.2 to 5.14 fails with UPDATE civicrm_msg_template error
I've had this problem previously on another site going from 5.2 to 5.10 and was helped here : "Upgrade 5.2.2 to 5.10.4 fails with UPDATE civicrm_msg_template error" with lines to comment out from CRM/...
- 530
2
votes
2
answers
67
views
Detail instructions on manually updating message templates (5.9.0 to 5.10.4)
We just updated our CiviCRM (Wordpress) from 5.9.0 to 5.10.4. Prior to the associated database upgrade, I got this message about having to upgrade our customized message templates. I screen copied the ...
- 97
3
votes
2
answers
122
views
(How) can I add a footer fixed to the page of a message template for printing a pdf?
How can I fix a footer section at the bottom of the page of a Message Template? (no matter whether how much text the user is adding - the footer with our contact and donation account should always be ...
- 645