Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

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21 views

Duplication of CiviMail subject when delivered to an inbox

Can anyone tell me why 'February 2021' is repeating and is there a way to stop it? It only appears once in the Mosaico template I use as 'PreHeader Text' yet I can't seem to stop the duplication when ...
2
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3answers
30 views

Auto save mailing editing template in Mosaico

I have a question about creating a mailing with mosaico (civicrm/a/#/mailing/[number]), Why does auto-save not always apply when is changed? When you click close or test buttons its saved, but it ...
3
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1answer
43 views

How can I fix broken clickthrough URLs in Mosaico emails?

I've just started in on an issue with a D8 site, currently running Civi 5.25 and Mosaico 2.5. Emails sent using Mosaico with clickthrough tracking contain a mix of correct and incorrect URLs. If I add ...
4
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1answer
43 views

Is it possible to have a user that's only capability is to work with Mosaico. Specifically to Create/modify templates

I'm a one man show and this is my first excursion into setting ACLs. I have a volunteer that wants to work with me on creating & editing Mosaico email templates. At some point they may also be ...
1
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2answers
38 views

Why would an email have much lower open rates in the final part of an A/B test, but only in Gmail?

Recently, we sent an A/B test using Mosaico, which showed a unique open rate of about 27% for Gmail addresses. The final mailing, which was identical other than being sent a few hours later, had an ...
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0answers
15 views

How to add a Google font to Mosaico?

I want to add a Google font called 'Red Hat Display' to Mosaico, to the versafix-1 template. The answer in the question here doesn't appear to work. There's been a few Mosaico releases since then, ...
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0answers
11 views

Does CiviCRM on WP send HTML templates with Mosaico?

Simple title, simple question, but actually I'm really wondering if they all work together? On Drupal, it's a full Yes but what about WP? I can send simple HTML but any template using css would fail. ...
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1answer
26 views

Blank screen when using versafix-1 templates

This weekend I migrated my site from one server to another. The htdocs remained the same, just the infrastructure was upgraded. I backed up my sql database and files and restored them in the new ...
1
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1answer
31 views

Mailing not saved, must cleanup caches to be able to save again

Occasionally, we get a warning "Mailing has not been saved, Content maybe out of date, please refresh the page and try again" when trying to save a Mosaico mailing." The mailing does ...
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0answers
20 views

Random space characters were added in mailing

I have sent a newsletter yesterday using a Mosaico template. The final mail had arbitrary space characters, where one of them landed in one of the urls and render that url garbage. The spaces are not ...
1
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1answer
38 views

Cannot create or edit emails or templates in Mosaico

Just migrated a WordPress site to a new server. When we try to create, edit or adjust a template that uses Mosaico we cannot get the following (this is from the edit mosaico templates page and the ...
2
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0answers
39 views

Additional images in mailing using Mosaico

I have composed e-mail using Mosaico and everything looks fine. But, when I sent the mailing, I see two missing image placeholders in head and in the footer. I cannot realize why. I did the ...
1
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2answers
42 views

Mosaico: Unable to drag and drop images into Versafix template

I'm running civiCRM 5.28.3 on Joomla 3.9.21 with Mosaico version 2.5.159... When I try to drag an image into a content block, the dropzone in the content block resolves to a small square, and I cannot ...
3
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1answer
39 views

Unsubscribe link shows all groups in Civicrm

When an email recipients clicks on the unsubscribe link in a Mosaico email, every group in Civi is revealed. EG Are you sure you want to be removed from the mailing list(s) shown below: 100 plus ...
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2answers
87 views

Getting templates images on Mosaico

in Mosaico templates the images the images can't be seen. I don't understand why they are uploaded through this link: GET https://mydomain.com/mosaico/img/?method=placeholder&params=534,200 [HTTP/...
1
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1answer
73 views

Mosaico not displaying images in editor

When using Mosaico to build an email, I'm never seeing images in the editor - they display when sending tests or real emails, and when previewing the email, but in the editor they appear as a small ...
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0answers
23 views

Employer ID token not working with Mosaico

I'm composing an email with Mosaico that requires the following tokens: {contact.display_name} {contact.contact_id} {contact.current_employer} {contact.current_employer_id} The first three tokens work ...
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0answers
31 views

Mosaico extension 2.4 beta installation?

We have installed the latest of the mosaico extension (2.4.1592820024). Either entering the Mailings >> Mosaico templates area or Administer >> System status results in an error message ...
1
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1answer
53 views

CiviMail adding ?civiwp=CiviCRM to all links - causing links to be bad

Using Mosaico 2.3 (2.4 does not work for us) & traditional civimail. CiviCRM 5.27.1 WordPress 5.4.2 All url's in civimail append ?civiwp=CiviCRM - causing errors when linking to wordpress pages. ...
1
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1answer
39 views

Image cropping with TinyMCE in Mosaico

Does anyone have image editing enabled in Mosaico through TinyMCE? I assume it is possible through Mosaico Toolbar Configurator. Additionally, what would be truly wonderful is if there was a way to ...
5
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0answers
43 views

Open tracking for long emails isn't triggered in Gmail as the tracking image is at the bottom of the message

With Mosaico templates, it isn't that difficult to reach Gmail's limit of 102kB with an email newsletter, after which your email message is clipped and not displayed in full. This is unfortunate in ...
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1answer
61 views

Mosaico templates don't work

I have loaded Civicrm on a localhost. Everything works fine. I enabled the Mosaico extension. To do this I installed an ImageMagick plugin on Wordpress, enabled the Flexmailer and the Shoreditch theme....
1
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1answer
24 views

Pre-header text for mosaico mailings shows twice

When using the Pre-header Text option in a Mosaico mailing like this: The preheader text shows twice in gmail like this: Is there a way to stop this happening?
0
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1answer
54 views

Mosaico mail template URL's don't function properly

I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
4
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2answers
153 views

What is the preferred way to do Marketing Automation in CiviCRM? CiviMail, Mosaico, Mautic, Forms, Landing Pages etc [closed]

This is more of a discussion point rather than a question, and I'm interested to get peoples views on topic. It's brief as I don't want to make it unreadable and please excuse the rushed ramblings and ...
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0answers
107 views

Mosaico not loading!

Yesterday I prepared a Mosaico mailing for approval. Today I was going to send it. But when I go to the mailing page, I get this error: "Mosaico cannot be displayed because this system does not meet ...
0
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1answer
44 views

Error: require_once(): Failed opening required 'CRM/Core/ClassLoader.php'

PHP Error: require_once(): Failed opening required 'CRM/Core/ClassLoader.php' (include_path='.:/buildkit/build/dmaster/web/sites/all/modules/civicrm/:/buildkit/build/dmaster/web/sites/all/modules/...
0
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1answer
105 views

Mosaico image upload and gallery error

When trying to upload an image to the Mosaico editor I get an internal server error and the image doesn't appear in the template nor in the gallery. However, when I check the upload folder the image ...
4
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1answer
48 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
1
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0answers
39 views

Mosaico Toolbar Editor - how do we get file upload?

On the latest and greatest of Civi and Mosaico, I installed this extension: https://github.com/ginkgostreet/com.ginkgostreet.mosaicotoolbarconfig However, what plugin and toolbar control would get us ...
2
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1answer
115 views

Manage the image gallery in mosaico

As you upload images into Mosaico mailings they get stored in a Mosaico "Gallery". We're now beginning to find duplicate images in the gallery as different users have uploaded the same image at ...
1
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1answer
46 views

CSS shows at top of mosaico emails

Any ideas why I'm seeing a big block of CSS at top of the HTML preview, and email test of mailing from Mosaico? Everything is updated to latest versions (Civi, Flexmailer and Mosico) I've tried ...
1
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2answers
43 views

Flush system cache does not work during installation of Drupal Profile

I am creating a distribution Drupal profile which is bundling CiviCRM and CiviCRM extensions. Background Currently, I am having an issue with extensions that CiviCRM settings, for example, Mosaico ...
0
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1answer
47 views

Inline styles in Mosaico

Is it possible to use inline css in Mosaico? I tried it, but it was taken out. It works in Civimail. Thanks. I have been trying to get this working for a while.
0
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1answer
53 views

Is there a table element in mosaico?

Still getting to grips with Mosaico layouts. Is there an option to build/ style a table in the templates? Someone has pasted in a table from an external source and doesn't want to edit font sizes in ...
2
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1answer
90 views

Sending civiMail through Amazon SES

I'm using civiCRM 5.21.0 and Wordpress 5.3.2 I'm trying to send civiMail bulk email sending through Amazon SES. I configured and activated SMTP credentials in civiCRM settings. The test mail works ...
3
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2answers
112 views

Is it possible send a gif image correctly without breaking it?

I'm trying to create a email mosaico template with image .gif but jquery resize my image and send gif broken. Is there any option to send a .gif correctly? Thank you.
0
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1answer
29 views

Webform and Mosaico

Is it possible to use a Mosaico template within Webform-civicrm? I can copy paste the code but what if I want to select a template, which is easier to manage if the code evolves frequently. regards ...
4
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1answer
46 views

Token for {$totalAmount|crmMoney}?

I want to use in a Mosaico template a token for the contribution and I found in a system template this string: {$totalAmount|crmMoney}. I tried to use it in my new template but it doesn't show in the ...
1
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0answers
44 views

Versafluid Template in Mosaico

Is there a way to have the versafluid template available at Mosaico.io in CiviCRM? Should I export and upload the .html file in ext/uk.co.vedaconsulting.mosaico/packages/mosaico/templates/...
4
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1answer
70 views

Is it possible to update the mosaico versafix template to the 1.1.16 version?

Mosaico has an updated version of the versafix template - Mosaico Versafix 1.1.16 What is required to add/replace the current versafix with this updated version?
3
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1answer
43 views

Is there a way to make all Mosaico blocks the same width?

When adding Mosaico blocks each has its own width. That creates problems if you want a different color for the external background but not have it change its width depending on the width of each ...
2
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1answer
30 views

Scheduled job process_mailing does not complete

Running process_mailing scheduled job via 'execute now' starts but does not complete. The first 200ish mails were sent then sending stopped. Running 'Execute now' a few more times has now sent 330 ...
0
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1answer
65 views

How can I create mosaico block with 2 button?

I would need a mosaico block with 2 button, is it possible to create? Thanks
3
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2answers
48 views

How do I access Mosaico on CiviCRM Spark instance?

My client paid the upgraded fee for CiviCRM Spark Hosting with CiviMail and Mosaico. CiviMail is working, but Mosaico isn't under Mailings as it is in other CiviCRM instances I work with. I also can't ...
2
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1answer
88 views

How to update changes in a custom base Mosaico template?

We've developed our own Mosaico base template for use in CiviCRM. We've made some changes to the base template and updated the template file on our site, however, when trying to use the modified base ...
3
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2answers
84 views

Blank screen when reusing a previous mail (Mosaico)

When attempting to reuse a mail, things work normally until clicking 'Edit' which results in a mostly blank page - some of the Mosaico page is shown but not the content. What turns out to be ...
0
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1answer
47 views

Problem upgrading CiviCRM on Joomla with Flexmailer + Mosaico installed

Today I've been trying to get all of my known CiviCRM on Joomla probelms documented as issues to help improve the CiviCRM Joomla experience. One glitch that I'm trying to investigate is that on my ...
2
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0answers
14 views

Mosaico: Signup with dedicated email address

Hello wonderful people! Does anyone know anything about subscribing to a mailing group with a dedicated email address? As a result you would always receive a mailing to that specific email, ...
2
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1answer
141 views

Mosaico default template - unsubscribe setting

The default Mosaico template has unsubscribe option in header. However the token or destination url is for group unsubscribe rather than the more general opt-out token. I cannot see a way to ...