Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

Filter by
Sorted by
Tagged with
0
votes
1answer
18 views

Mosaico mail template URL's don't function properly

I'm using Mosaico to create a mail template. I have 4 different tokens in the email (2 web links and 2 Mailto: addresses). When the test email comes through everything looks good but the live ...
3
votes
2answers
39 views

What is the preferred way to do Marketing Automation in CiviCRM? CiviMail, Mosaico, Mautic, Forms, Landing Pages etc

This is more of a discussion point rather than a question, and I'm interested to get peoples views on topic. It's brief as I don't want to make it unreadable and please excuse the rushed ramblings and ...
1
vote
0answers
16 views

Mosaico not loading!

Yesterday I prepared a Mosaico mailing for approval. Today I was going to send it. But when I go to the mailing page, I get this error: "Mosaico cannot be displayed because this system does not meet ...
0
votes
0answers
13 views

Error: require_once(): Failed opening required 'CRM/Core/ClassLoader.php'

PHP Error: require_once(): Failed opening required 'CRM/Core/ClassLoader.php' (include_path='.:/buildkit/build/dmaster/web/sites/all/modules/civicrm/:/buildkit/build/dmaster/web/sites/all/modules/...
0
votes
1answer
29 views

Mosaico image upload and gallery error

When trying to upload an image to the Mosaico editor I get an internal server error and the image doesn't appear in the template nor in the gallery. However, when I check the upload folder the image ...
3
votes
1answer
37 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
1
vote
0answers
24 views

Mosaico Toolbar Editor - how do we get file upload?

On the latest and greatest of Civi and Mosaico, I installed this extension: https://github.com/ginkgostreet/com.ginkgostreet.mosaicotoolbarconfig However, what plugin and toolbar control would get us ...
2
votes
1answer
50 views

Manage the image gallery in mosaico

As you upload images into Mosaico mailings they get stored in a Mosaico "Gallery". We're now beginning to find duplicate images in the gallery as different users have uploaded the same image at ...
1
vote
1answer
30 views

CSS shows at top of mosaico emails

Any ideas why I'm seeing a big block of CSS at top of the HTML preview, and email test of mailing from Mosaico? Everything is updated to latest versions (Civi, Flexmailer and Mosico) I've tried ...
1
vote
2answers
31 views

Flush system cache does not work during installation of Drupal Profile

I am creating a distribution Drupal profile which is bundling CiviCRM and CiviCRM extensions. Background Currently, I am having an issue with extensions that CiviCRM settings, for example, Mosaico ...
0
votes
1answer
37 views

Inline styles in Mosaico

Is it possible to use inline css in Mosaico? I tried it, but it was taken out. It works in Civimail. Thanks. I have been trying to get this working for a while.
0
votes
1answer
36 views

Is there a table element in mosaico?

Still getting to grips with Mosaico layouts. Is there an option to build/ style a table in the templates? Someone has pasted in a table from an external source and doesn't want to edit font sizes in ...
2
votes
1answer
45 views

Sending civiMail through Amazon SES

I'm using civiCRM 5.21.0 and Wordpress 5.3.2 I'm trying to send civiMail bulk email sending through Amazon SES. I configured and activated SMTP credentials in civiCRM settings. The test mail works ...
3
votes
1answer
50 views

Is it possible send a gif image correctly without breaking it?

I'm trying to create a email mosaico template with image .gif but jquery resize my image and send gif broken. Is there any option to send a .gif correctly? Thank you.
0
votes
1answer
27 views

Webform and Mosaico

Is it possible to use a Mosaico template within Webform-civicrm? I can copy paste the code but what if I want to select a template, which is easier to manage if the code evolves frequently. regards ...
4
votes
1answer
32 views

Token for {$totalAmount|crmMoney}?

I want to use in a Mosaico template a token for the contribution and I found in a system template this string: {$totalAmount|crmMoney}. I tried to use it in my new template but it doesn't show in the ...
1
vote
0answers
23 views

Versafluid Template in Mosaico

Is there a way to have the versafluid template available at Mosaico.io in CiviCRM? Should I export and upload the .html file in ext/uk.co.vedaconsulting.mosaico/packages/mosaico/templates/...
4
votes
1answer
54 views

Is it possible to update the mosaico versafix template to the 1.1.16 version?

Mosaico has an updated version of the versafix template - Mosaico Versafix 1.1.16 What is required to add/replace the current versafix with this updated version?
0
votes
0answers
18 views

Auto-saving when editing either a Mosaico template or a mailing usingi mosaico

How would one ensure that some form of auto-save happened for people who are working on editing either a template or a mailing. Clicking away and clicking back appears to be disastrous and afaik ...
3
votes
1answer
31 views

Is there a way to make all Mosaico blocks the same width?

When adding Mosaico blocks each has its own width. That creates problems if you want a different color for the external background but not have it change its width depending on the width of each ...
2
votes
1answer
18 views

Scheduled job process_mailing does not complete

Running process_mailing scheduled job via 'execute now' starts but does not complete. The first 200ish mails were sent then sending stopped. Running 'Execute now' a few more times has now sent 330 ...
0
votes
0answers
22 views

Why are my Mosaico newsletter images not displaying on mobile?

I'm having an issue with images in my Mosaico newsletter not displaying on mobiles, however, it's only with some email applications. So far I've identified that gmail is fine whereas hotmail and ...
0
votes
1answer
36 views

How can I create mosaico block with 2 button?

I would need a mosaico block with 2 button, is it possible to create? Thanks
3
votes
2answers
38 views

How do I access Mosaico on CiviCRM Spark instance?

My client paid the upgraded fee for CiviCRM Spark Hosting with CiviMail and Mosaico. CiviMail is working, but Mosaico isn't under Mailings as it is in other CiviCRM instances I work with. I also can't ...
2
votes
1answer
54 views

How to update changes in a custom base Mosaico template?

We've developed our own Mosaico base template for use in CiviCRM. We've made some changes to the base template and updated the template file on our site, however, when trying to use the modified base ...
2
votes
2answers
56 views

Blank screen when reusing a previous mail (Mosaico)

When attempting to reuse a mail, things work normally until clicking 'Edit' which results in a mostly blank page - some of the Mosaico page is shown but not the content. What turns out to be ...
0
votes
1answer
32 views

Problem upgrading CiviCRM on Joomla with Flexmailer + Mosaico installed

Today I've been trying to get all of my known CiviCRM on Joomla probelms documented as issues to help improve the CiviCRM Joomla experience. One glitch that I'm trying to investigate is that on my ...
2
votes
0answers
13 views

Mosaico: Signup with dedicated email address

Hello wonderful people! Does anyone know anything about subscribing to a mailing group with a dedicated email address? As a result you would always receive a mailing to that specific email, ...
2
votes
1answer
68 views

Mosaico default template - unsubscribe setting

The default Mosaico template has unsubscribe option in header. However the token or destination url is for group unsubscribe rather than the more general opt-out token. I cannot see a way to ...
1
vote
1answer
96 views

You have requested a non-existent service “mosaico_graphics”

I am using version 5.2.2 of Wordpress and CiviCRM 5.13.5. Since I did a backup last week, I am getting this message when I go into Civi. Sorry, due to an error, we are unable to fulfill your request ...
3
votes
0answers
33 views

Using internal anchor links in Mosaico emails

Even though anchor links don't work in all mail clients, we have still been using them in emails for tables of content in a monthly newsletter. It seems like at least a few others have run into the ...
1
vote
2answers
37 views

How to include smarty script with mosaico email

I used to use a name personalisation in civimail with smarty script... {capture assign=nickname}{contact.nick_name}{/capture} Dear {if $nickname}{contact.nick_name}{else}{contact.sort_name}{/if} I ...
2
votes
1answer
150 views

Cannot upload image on mosaico template

The issue occurs when attempting to upload an image in the template builder. We receive the message "Unexpected upload error (Service unavailable (with message))". It also writes to the Drupal log: ...
0
votes
1answer
40 views

Problems Upgrading Mosaico 2.0 to 2.1

Mosaico 2.1 has just been released. When I tried to upgrade from Mosaico 2.0 to 2.1 I got several errors as follows: Unable to remove directory /sites/default/files/civicrm/ext/uk.co.vedaconsulting....
6
votes
5answers
416 views

Failed to locate Mosaico graphics driver

I'm using Drupal 7 and CiviCRM version 5.13.4 and I'm having a problem with using Mosaico. When I try to create new templates, I'm unable to add new images to them. I can't drag and drop any images ...
0
votes
0answers
38 views

Mosaico - how to 'insert' templates from a previous host?

I'm moving hosts, and want to preserve a number of Mosaico templates that I've created. Mosaico had to be re-installed. It is running, but the templates are now gone. I have backups of the SQL tables. ...
0
votes
1answer
52 views

Email greeting token not working with mosaico

Building a mailing with mosaico Contact email greeting not showing in final mail (shows in html preview) mail sent as test and as mailing. No greeting in either. d 7.66 c 5.10.3 other contact ...
3
votes
1answer
174 views

How can I create a new type of block in Mosaico?

The Mosaico CiviCRM Integration extension includes a base template that provides several different types of blocks to use in composing emails. I need a type of block that's not included in that base ...
5
votes
1answer
55 views

CiviRules - to trigger a Mosaico templated email (with CiviMosaico extension)?

Is it possible to trigger sending an email based on a Mosaico template (using the CiviCRM - Mosaico extension?). I'm guessing not, but thought maybe someone had done it, or had a workaround. Thanks! ....
2
votes
2answers
107 views

The versafix-1 template on the mosaico site has editing options I don't see in civi. Any chance of getting them?

I'm trying to get my users off of creating an email in mailchimp and importing the html into civi. Mosaico seems to fit the bill. I showed it to the main user today and, of course, they had issues. ...
1
vote
1answer
77 views

Upgrading Mosaico without losing templates

I have a client using Mosaico beta 3 (WordPress 5.1, Civi 5.7.5). I want to upgrade them to Mosaico beta 4, but they have a number of templates already built and I don't want to lose them when I ...
0
votes
2answers
38 views

Where did the standard HTML window go on mailings with mosiaco installed?

I'm testing an upgrade to 5.9.1 and have installed mosaico (versions listed below) and have a few issues with mailings. Try to create a new mailing. I don't see the standard HTML window with the ...
1
vote
2answers
44 views

Mosaico: Where can I find the source code of my mailing?

we are using CiviCRM 5.4.0 and just got the Mosaico extension started to send our newsletter. Now I have run into the following problem: In the past I would take the source code of the mailing, create ...
2
votes
1answer
61 views

View mailing in browser- access denied

CiviCRM 5.3 (at the moment), Drupal 7.63 Mosaico Ext- 2.0-beta4.1528762072 View Mailing as browser link from emails working fine for logged in users, not for anon Given view public mailing content ...
1
vote
1answer
145 views

Mosaico 2.0, Drupal 7.64 - “Sorry an error occurred and your information was not saved”

Installed Mosaico 2.0-beta4 on Drupal 7.64 and CiviCRM 5.7.2. I followed all installation instructions and installed Shoreditch then Flexmailer then Mosaico. I'm getting an error - when I try and ...
1
vote
0answers
19 views

Unable to submit Mosaico mailings

We have recently started using mosaico and despite test mailings being sent and received successfully we cant get any 'live'messages to send, to individuals or groups. When you hit submit it just ...
3
votes
1answer
87 views

Smarty and Mosaico - compatibility?

Seeing a lot of smarty errors in Drupal log file for mailings using Mosaico template - looks like an error for every message sent so thousands filling log files. Nothing obvious in Mosaico template ...
1
vote
1answer
60 views

Mosaico 1.1 - “Unexpected error talking to server” when saving template

Just installed Mosaico 1.1 for CiviCRM 5.7.2 on Drupal 7. Tried to make a dummy template and hit the save button but received an error saying "Unexpected error talking to server - contact us!" It ...
0
votes
0answers
52 views

“New Mailing” doesn't take me to Mosaico

We've had Mosaico installed for a while, and we like it, however, I don't think it is behaving as it should in our installation. Here is what I think should happen: Select Mailings / New Mailing A ...
3
votes
1answer
49 views

Is A/B testing possible using Mosaico?

When I go through the Create new A/B test workflow, it presents me with a traditional mailing interface, even though I have Mosaico installed. I'm pretty sure that means A/B testing is not possible ...