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Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

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1answer
7 views

CiviRules - to trigger a Mosaico templated email (with CiviMosaico extension)?

Is it possible to trigger sending an email based on a Mosaico template (using the CiviCRM - Mosaico extension?). I'm guessing not, but thought maybe someone had done it, or had a workaround. Thanks! ....
1
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1answer
16 views

The versafix-1 template on the mosaico site has editing options I don't see in civi. Any chance of getting them?

I'm trying to get my users off of creating an email in mailchimp and importing the html into civi. Mosaico seems to fit the bill. I showed it to the main user today and, of course, they had issues. ...
1
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1answer
27 views

Upgrading Mosaico without losing templates

I have a client using Mosaico beta 3 (WordPress 5.1, Civi 5.7.5). I want to upgrade them to Mosaico beta 4, but they have a number of templates already built and I don't want to lose them when I ...
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2answers
22 views

Where did the standard HTML window go on mailings with mosiaco installed?

I'm testing an upgrade to 5.9.1 and have installed mosaico (versions listed below) and have a few issues with mailings. Try to create a new mailing. I don't see the standard HTML window with the ...
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2answers
21 views

Mosaico: Where can I find the source code of my mailing?

we are using CiviCRM 5.4.0 and just got the Mosaico extension started to send our newsletter. Now I have run into the following problem: In the past I would take the source code of the mailing, create ...
2
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1answer
26 views

View mailing in browser- access denied

CiviCRM 5.3 (at the moment), Drupal 7.63 Mosaico Ext- 2.0-beta4.1528762072 View Mailing as browser link from emails working fine for logged in users, not for anon Given view public mailing content ...
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1answer
42 views

Mosaico 2.0, Drupal 7.64 - “Sorry an error occurred and your information was not saved”

Installed Mosaico 2.0-beta4 on Drupal 7.64 and CiviCRM 5.7.2. I followed all installation instructions and installed Shoreditch then Flexmailer then Mosaico. I'm getting an error - when I try and ...
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0answers
14 views

Unable to submit Mosaico mailings

We have recently started using mosaico and despite test mailings being sent and received successfully we cant get any 'live'messages to send, to individuals or groups. When you hit submit it just ...
3
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1answer
34 views

Smarty and Mosaico - compatibility?

Seeing a lot of smarty errors in Drupal log file for mailings using Mosaico template - looks like an error for every message sent so thousands filling log files. Nothing obvious in Mosaico template ...
1
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1answer
33 views

Mosaico 1.1 - “Unexpected error talking to server” when saving template

Just installed Mosaico 1.1 for CiviCRM 5.7.2 on Drupal 7. Tried to make a dummy template and hit the save button but received an error saying "Unexpected error talking to server - contact us!" It ...
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0answers
17 views

“New Mailing” doesn't take me to Mosaico

We've had Mosaico installed for a while, and we like it, however, I don't think it is behaving as it should in our installation. Here is what I think should happen: Select Mailings / New Mailing A ...
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0answers
16 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
4
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2answers
53 views

Mosaico email template extension or Mailchimp email integration?

As a small NGO we are about to Upgrade CiviCRM from 4.1.3 to current version 5.9 (as at 18/01/19) and Migrate CiviCRM from Drupal 6.35 to WordPress CMS. The two quotes we have offer Mosaico email ...
2
votes
2answers
40 views

Uninstall mosaico

I have tried installing mosaico (after installing shoreditch and flexmailer). However it did't work so after searching stackexchange I thought I would install it from github which seems to be a later ...
0
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1answer
33 views

Where does Mosaico store my templates?

Setting up Mosaico. I have created a new template from one of the existing base templates. I save my new template, which now appears as a 'configured template'. I'd like to tweak the code for this new ...
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0answers
20 views

Ho do I add video to mosaic template mailing?

I'm trying to create an email using a mosaico template and I want to add a video. Is this possible?
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1answer
45 views

How do folks handle email preview text?

When sending a CiviMail message, users sometimes want to customize the preview text for email clients - which is good practice. (The preview text shows up under the Subject in many email clients.) ...
1
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1answer
63 views

CiviMail error: “Sorry an error occurred and your information was not saved”

CiviCRM 5.6.1, WordPress 4.9.8, PHP 7.1.22, MySQL 5.7.23, WordFence 7.1.16 I just started getting this error when trying to create a mailing. It happens with Mosaico and traditional mailings. I ...
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1answer
35 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
5
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2answers
111 views

Can you use Mosaico to create message templates

Is this a thing that is possible? In other words to create a template in Mosaico (that is, the Mosaico CiviCRM extension) and to store it for use in User driven message templates such as emails?
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1answer
67 views

Mosaico menu items missing

We recently installed Mosaico (and Shoreditch Theme and FlexMailer) on our CiviCRM 5.4 Wordpress installation. None of the required Mosaico menu items are showing up under Mailings or Administer>...
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0answers
25 views

New Mosaico Template Is Available But the Screen is Hidden

I have created a new template and it shows up to be used. However, once I make changes to the blocks and the CSS I only see the following when I go to edit my email. I did see something about ...
1
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1answer
28 views

What browser does Mosaico work in?

Currently on: CiviCRM - 5.3.1 Mosaico - 2.0-beta3.1512698300 CiviCRM Bootstrap theme - 0.1-alpha14 Flexmailer - 0.2-alpha5 In Firefox 'Quantum' - when hitting Continue on a mailing created this ...
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1answer
53 views

Can't edit or make new Mosaico Template

When I try to edit a Mosaico template in FireFox or in Chrome, it acts as if I am trying to print a "Welcome to your Home Dashboard" page. The URL looks like this: https://yobc.org/wp-admin/admin.php?...
3
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1answer
72 views

Cannot save Mosaico Templates

We are on the latest version of civicrm 5.3.1 and the lastest version of Masaico and now i am getting this error message when I try to edit and save a template: API permission check failed for ...
2
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1answer
63 views

Mosaico: Packages are missing (Beta 4)

Just upgraded to Beta 4 - getting the following error. Mosaico: Packages are missing Mosaico requires dependencies in its "packages" folder. Please consult the README.md for current ...
3
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2answers
62 views

Mosaico mailings not sending

We've updated our CiviCRM to version 5.2.2 and Mosaico to version 2.0 beta 4 and since then we are not able to send any mailing from CiviCRM. To be clear we can mail to a person individually. ...
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0answers
41 views

civicrm mosaico optout token goes to unsubscribe page

Using Mosaico V2 This token - {action.optOutUrl} resolves to this: https://nbts1.nubay.net/civicrm/mailing/optout?reset=1&jid=112&qid=48&h=e3c048a15c39a655 which goes to this page ...
2
votes
1answer
44 views

Recommended cron email sending rate for Mosaico mailings?

Various reports indicate that Mosaico can fail to send large mailings based on memory and cron rates for sending. How might one calculate the maximum/most effective mailing rate considering available ...
1
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1answer
50 views

Bee email composer integration (alternative to Mosaico)

Has anyone had experience with using Bee with Civi? I see that Nicolas Ganivet, the co-founder and CTO of Cividesk, was looking into it back in 2016. In my opinion, Bee has significant advantages ...
3
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1answer
34 views

Can I import a drupal block into a mosaico mailing template?

I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
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0answers
32 views

When / how is a contact created when sending out a test newsletter

Recently we stumbled upon duplicate contacts in our system, who had merely an email-address. After some digging it seems that they were created when users utilize Mosaico to design an email and then ...
1
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1answer
107 views

How to get the sharing icons to display in mosaico?

I've got the problem described in https://civicrm.org/blog/totten/mosaico-extension-v20-beta3-etal The image location is /files/civicrm/extensions/uk.co.vedaconsulting.mosaico/packages/mosaico/...
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0answers
30 views

Is there a way to do bullet lists in Mosaico? [duplicate]

One of my clients pointed out that he can't see an option to do bullet lists in Mosaico: Only option is to go into Source and add <ul><li> etc tags Is there any other way?
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1answer
22 views

Mosaico blocks not staying in place

Mosaico has been loaded for use in CiviCRM 4.6.33 in a Drupal environment. However, when blocks are dragged to create a template they do not stay in place. Has anyone experienced anything similar and ...
2
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2answers
42 views

Mosaico Left Aligns All Text

Using Drupal, Civi 7.30, Mosaico 2.0 Beta 3 Whenever we center align text - its shows up as such in Mosaico, but then will left align in html preview and when actually sending email. Also shows up in ...
3
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3answers
97 views

Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)

With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page. Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
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2answers
60 views

Mosaico returns 403 error due to data-bind attribute in template html

We get a 403 error by Wordfence Security on a wordpress site while creating a Mailing using Mosaico. On little investigation - I see the error is due to the addition of data-bind attribute in the ...
5
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2answers
97 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
4
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2answers
77 views

Hide Base Templates in Mosaico?

now that mosaico has 3 base templates for people to choose from - we don't want our users choosing any of those and only want them to use the custom template we created. Is there something I can do?
3
votes
3answers
118 views

Blank Mosaico templates

Just newly installed Mosaico - I did the three extensions in the right order and the correct versions (afaik), but when I try to create a mailing, the templates are not there, just the text/title. ...
2
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3answers
66 views

Where is extension data stored?

I am looking to upgrade an extension - for now I have been updating extensions by disabling - then uninstalling the old extension - and then installing and enabling the new extension. While that has ...
0
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2answers
64 views

Use Mosaico or easy editor to edit email system template

I'm using 4.7.29 CiviCRM with latest Wordpress version. Is it possible to edit email template (i.e. "Events - Registration Confirmation and Receipt (on-line)") with Mosaico ? Or with another ...
0
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1answer
52 views

Very slow mailing job with Mosaico with Imagick and UrlFilter.php errors

I have a problem where my mailing is being sent crazy slow, like hundred emails an hour. At the same time my cpu utilization is of the charts where apache2 is using like 99% of the cpu. In the php ...
1
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1answer
64 views

Safe to uninstall Mosaico extension?

Last April, I installed the Mosaico extension on CiviCRM / WordPress. Although the install seemed to be successful (Mosaico shows up in the list of extensions as enabled), I get a message "ImageMagick ...
1
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1answer
157 views

Why would a hosting company not provide ImageMagick on a shared server?

My hosting company (vidahost.com) have always been good about providing a Civi friendly environment for a reasonable cost & performance. However having moved some domains to a different server (...
3
votes
1answer
79 views

Internal links in a Mosaico template? [duplicate]

Using CiviCRM 4.7.22. My customer wants to have internal links in the newsletter template. They could do this in the 'old' CiviMail editor using the flag symbol. It is not obvious to me if the same ...
3
votes
3answers
267 views

Where to update new Mosaico templates

I want create my Mosaico template in WordPress with the CiviCRM extension but I can't find where upload the new template. Secondly, must I activate the new template after uploading it to my host?
2
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1answer
84 views

help on wordpress for send mailling

I want to send mailling with civcrm and it doesn t work i resume : i install wordpress, i install civcrm for wordpress extension and i install mosaico extension too ok no problem in wordpress -> i ...
3
votes
1answer
258 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...