Questions tagged [mosaico]
For problems with the Mosaico add on for CiviMail
172
questions
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9
views
Is there a way to include WP Posts in Mosaico
I have a client who wants to publish newsletter directly calling the content from WordPress (image, title, content) without copy/paste.
Tokens give access to all possible date inside CiviCRM but I can'...
- 2,513
1
vote
1
answer
35
views
Mosaico template list table not rendering
I'm having an issue with Mosaico template list table rendering.
I can see the AJAX response containing the template data, but the table isn't rendering the data.
Table data request URL /wp-admin/admin....
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0
answers
17
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can't create anchor links in Mosaico -- it strips internal anchor tags?
I'm trying to use anchor links in Mosaico mails. (Yes I know they aren't universally supported in mail clients, but using them wasn't my decision :-)
According to this post this should be possible, ...
- 539
0
votes
2
answers
47
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Mosaico can't create template or see existing templates
WP 6.2 civi 5.61.1 or 5.61.4 or 5.62.2 formcore 5.62.1
After upgrade to mosaico 2.12 could not edit existing templates. Console 404 errors.
I tried: installing & uninstalling, changing resource ...
- 483
0
votes
1
answer
22
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How can I export Mosaico html without tabulation?
I'm trying to export emails I've created in a way that can be pasted into an already existing webpage, but it seems impossible as Mosaico utilizes tables to display information. Is it possible to ...
1
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0
answers
23
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Is it possible to sort and delete images in the Mosaico gallery?
I would like to be able to sort and remove some of the images in my Mosaico gallery but can't see an obvious way to do this - any suggestions would be much appreciated!
- 31
1
vote
2
answers
90
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Problem with path to Mosaico versafix template
After Drupal (9.5.3) and CiviCRM (5.58.1) updates last week, all versafix-based templates are just displaying a blank screen. I had also updated Mosaico to the latest, but reverting to the version in ...
- 125
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17
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Why isn't Mosaico enabled in my CiviCRM Spark instance?
CiviCRM Spark advertises including Mosaico email templates on the landing page (civicrm.com). Why doesn't it actually have Mosaico?
1
vote
2
answers
84
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Setting up cron
Please talk to me like I'm five with this one.
What we're using:
civiCRM version 5.41.0
Wordpress 5.9.5
PHP 7.2.34 (I do get a warning that this one should be updated)
Mosaico 2.7.16
The web guy ...
- 11
1
vote
1
answer
74
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FormBuilder and Mosaico installation problems
I've got a CiviCRM v 5.57.0 site running on WordPress v6.1.1 and I have the following symptoms on an otherwise healthy site:
FormBuilder isn't working, I can only see tokens on the UI
I can't view ...
- 980
0
votes
1
answer
39
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DB Error: unknown error when trying to send mosaico civimail
For a recently updated CiviCRM 5.56.2 + Drupal 7 (using mariadb 10.3), I got the little black box with the message "DB Error: unknown error" popping up when trying to send a mosaico civimail ...
- 6,614
2
votes
2
answers
113
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Mosaico not sending as HTML mails
EDIT
We're not sure if this is due to a PHP update at our ISP but the Civi Mosaico instance has stopped sending as HTML mails and writes the HTML as code into the mails.
All the WordPress plugins are ...
- 93
1
vote
1
answer
28
views
Where are headers stored for civimail
We're using Mosaico Templates for our newsletter. When the newsletter is published it comes with a legacy header that was not visible when composing the newsletter. How do I get rid of that header?
I'...
- 195
1
vote
1
answer
36
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'View in browser' link in Mosiaco template does not work when used with CiviRules or scheduled reminders
I'm finding that whereas the ‘View in browser’ link in a Mosaico template will work when the template is applied to a mailing created via Mailings->New mailing, it will not work when the template ...
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votes
1
answer
97
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"The website encountered an unexpected error. Please try again later." when trying to create mailing
I'm receiving an error "The website encountered an unexpected error. Please try again later." whenever I try to create a new mailing. If I disable Mosaico and FlexMailer the CiviMail system ...
- 745
1
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0
answers
15
views
How to set individual border-radius property value for mosaico blocks?
I would like to set border-radius for a specific block like "border-radius 10px 10px 20px 30px;" How can I add that in the mosaico template?
I know it's possible to use -ko-border-radius: @[...
- 2,908
0
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0
answers
28
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Mosaic Template attachments
I am trying to create a member enquiry template for mailing to members who enquire through our website. We use Mosaico for our mailings. Is there any way to create a mosaico template with static ...
- 161
2
votes
4
answers
126
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Mosaico Template List Missing [error] Afform error: cannot process ~/afsearchMosaicoTemplateList/afsearchMosaicoTemplateList.aff.html: malformed enti
Log viewer error [error] Afform error: cannot process ~/afsearchMosaicoTemplateList/afsearchMosaicoTemplateList.aff.html: malformed entity name ()
Problem I'm having is that when I go to: Mosaico ...
- 153
1
vote
0
answers
21
views
When sending emails Mosaico logs massive errors about image files not found
I'm not sure why these errors are happening. They only occur once an email is sent to a group of recipients.
ERROR
message: Failed to locate source file: https%3A%2F%2Fmensnet.net%2Fsites%...
- 11
2
votes
1
answer
68
views
Best way to fix the 'Dear [display_name} problem
When supporters are emailed it would be more personal to start 'Dear Joanna Smith' rather than 'Dear Supporter'. Of course, sometimes we don't have a first name, and sometimes only an initial so ...
- 4,585
0
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1
answer
16
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Why might Mosaico emails with links with backgrounds sometimes not show in gmail (and possibly other providers)
Bit obscure but client had this issue and while it showed in my Mac Mail, in gmail itself the links did not show at all - not just a case of white on white, but absolutely nothing to click on
- 28k
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1
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23
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Getting lots of "[error] Invalid method for processImg: resi" - when sending email - any idea?
Getting lots of [error] Invalid method for processImg: resi - when sending email - any idea?
I think the actual error is getting cut off, as some of the errors read r, re, or res instead of resi.
This ...
- 3,312
1
vote
1
answer
20
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create mailing - unable to load recipient group - insufficient permission
I am using Mosaico and have a problem with the selection of Recipients for Mailings.
When I try to select a recipient civicrm seems to be searching infinitely for recipient groups and my firefox ...
- 11
0
votes
1
answer
38
views
Is it possible to paste with formatting in Mosaico?
I totally understand the benefit of plain pasting into Mosaico, but we have to quickly create an email with a ton of links and I simply want to copy, paste, but keep the formatting (bold, italics, etc)...
- 3,312
1
vote
1
answer
37
views
After upgrade to 5.49.3 mosiaco preheader is adding full mail address
Upgraded from something pre new form builder stuff to 5.49.3. Now in Mosaico the top block, header, looks fine in the drag and drop stuff but when you view it in html, instead of just see the the ...
- 2,933
2
votes
0
answers
21
views
Is there a quick way to send a copy of a mosaico email to one person?
So this is the scenario:
We sent a moasico email to our list, it was an invitation to an event we are hosting.
Someone gives me a name of one more person and says, can you send the invite to them too?
...
- 3,312
1
vote
1
answer
26
views
Mosaico Extension Disabled in CiviSpark Pro
I just set up CiviCRM Spark Pro, which says that it comes with Mosaico. However, when I go to create a new mailing, the option is not there. When I go to Administer > Settings > Extensions, ...
- 11
3
votes
6
answers
240
views
Mosaico or CiviMail appending Sample Header/Footer Language to emails?
I don't know what triggered this, but mosaico is appending
Sample Header for HTML formatted content.
at the top of each message and
Sample Footer for HTML formatted content
Unsubscribe
Address Info
...
- 3,312
1
vote
1
answer
115
views
Mosaico 2.9 - Templates: cannot edit existing templates after update
After updating from 2.8 to 2.9 in my sandbox (and updating all URLs in Mosaico tables as a result of site URL change), I notice that the interface to edit existing templates isn't really usable.
Here'...
- 535
0
votes
2
answers
40
views
How do you use Mosaico templates with Pretty Workflow Messages?
How do you use Mosaico templates with Pretty Workflow Messages?
Using latest Civi w/ Wordpress.
https://lab.civicrm.org/extensions/prettyworkflowmessages/
Says it works with mosaico, but none of my ...
- 3,312
1
vote
0
answers
49
views
CiviCRM - Mosaico - Test window opens but buttons are not clickable?
Drupal - 9.3.9
CiviCRM - 5.47.4
Mosaico - 2.8 -> Attempted upgrade but ran into the issue being tracked on github, so downgraded back to 2.8.
When composing a CiviCRM mailing using Mosaico, no ...
- 98
3
votes
3
answers
92
views
What alternatives to Mosaico do you use or do you have any tips on how to improve design?
So I really like Mosaico, but design wise, imho, it has a bunch of flaws - like how it handles whitespace, image processing, fonts, flexibility (titles can't be hyperlinked), etc. I understand some ...
- 3,312
1
vote
0
answers
49
views
Jquery errors after CIVI upgrade to 5.46.3
we are receiving jquery errors after upgrading to CIVI version 5.46.3 that is causing Mosaico not to load templates. I have manually readded the latest file for wp-content/plugins/civicrm/civicrm/...
- 75
0
votes
1
answer
38
views
How do I access Mosaico in my CiviCRM?
Here is the issue. When I select the "Mosaico Templates” in the drop down menu in Civi under “Mailings” I get a “Safari can’t open the page” message. Any ideas around how to fix this? I get the ...
0
votes
1
answer
71
views
Import Google fonts in Mosaico
I've followed some posts found here and there but wasn't able to make that work on Mosaico 2.8. Here is what I've added to versafix template.
Have missed something obvious?
@import url('https://fonts....
- 2,513
0
votes
1
answer
136
views
Can't upgrade Mosaico Extension from 2.8XXXX to 2.9 without Afform but no Afform Ext. Available in Joomla
Unable to upgrade Mosaico Extension. I keep getting an error that I need to upgrade Afform from Civicrm.org. (See picture.) I can't find Afform within the extension browser within civicrm, and either ...
- 153
2
votes
2
answers
92
views
After upgrading Joomla site to 5.46.2 no recipients available in mail, only 'Searching…'
After upgrading Joomla site to 5.46.2 with Mosaico 2.9 and searchkit, there are no recipients available in mail, only showing 'Searching…' in the recipient box.
The problem disappears if debugging is ...
- 543
0
votes
0
answers
28
views
Some recipients receive mosaico emails with different (broken) formatting
our site uses mosaico. some email recipients complain about about formatting, where text is unreadable (because is rendered in black on a dark background) and images are broken up strangely. This ...
- 353
2
votes
1
answer
68
views
civimail sometimes stuck on running via Scheduled Jobs screen
We have set up a mailer using Mosaico and have set it to send immediately. There is no cron set up, so I have executed the "Send Scheduled Mailings" manually in the scheduled jobs settings.
...
- 75
1
vote
1
answer
105
views
How to compose HTML Body from a Mosaico Template content?
I amb creating a Mailing via API calls. I dynamically create the Moisaico code. But when the Email gets created, it doesn't have any HTML code, so I can not send it. How can I get the HTML code from ...
- 13
0
votes
1
answer
18
views
Mosaico mailing - link button showing coding
Hi would appreciate some advice - I sent out a newsletter using Mosaico and have received a message from one of the recipients saying that when the hover over a Link button they can see all the coding ...
- 31
0
votes
1
answer
83
views
Mosaico refusing to run on upgrade
I am running CiviCRM version 5.43.0 on Wordpress 5.8.2 with PHP 7.4 - it's a new site, freshly installed.
We had Mosaico running (though in fact at the time I think we didn't have either GD or php-...
- 658
1
vote
1
answer
39
views
Weird Thing Happening with Trackable Emails and Multiple Civi Deployments
I work at a University where multiple departments use CiviCRM. For some reason, on one particular department, when I click on their emails that they send from CiviCRM, I get the following error:
Sorry,...
- 3,312
2
votes
1
answer
52
views
Weird 1px lines appearing in Mosaico emails in Outlook
I've just spent a while trying to work out what was wrong with my installation of Mosaico. I am getting random 1 pixel lines in the middle of emails and assumed I had done something wrong. I haven't ...
- 3,217
4
votes
1
answer
84
views
Why aren't my tokens working in mosaico?
I have created a custom Drupal 8/9 module that defines hook_civicrm_tokens and
hook_civicrm_tokenValues to provide tokens to CiviCRM.
It works when not using mosaico, but fails (the tokens are ...
- 6,614
1
vote
1
answer
77
views
Convert Mosaico Mailing into template
Sorry if this is a noob question, but is there a way to convert a used Mosaico Mailing into a Mosaico template?
Thanks in advance
P.S. - I know I can re-use the mailing, but I'd rather create a ...
- 33
1
vote
1
answer
240
views
Create customized "block" in Mosaico
My website is on Drupal.
We have preformatted Mosaico templates with header (view in your browser) and footer (social media buttons, organizational address, and unsubcribe options) in English.
...
- 21
4
votes
1
answer
43
views
How to add TikTok button to the footer of a Mosaico template?
The TikTok social button is not available in de predefined socials of the Mosaico social block. Is there a way to add other predefined buttons in the footer like TikTok?
- 63
2
votes
2
answers
59
views
Mosaico text alignment
I see this question was asked a few years ago and just wondering if there's any answers to it now.
When entering text into various blocks in Mosaico, if we align the text to justify it appears to work ...
- 31
1
vote
1
answer
28
views
Insert svg file into mosaico mailing
When I try uploading a svg file into a mosaico mailing, I get a message that this file type is not allowed.
Is there a way to change settings, that allows inserting svg files, and maybe other file ...
- 568