Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

17 questions with no upvoted or accepted answers
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27 views

Using internal anchor links in Mosaico emails

Even though anchor links don't work in all mail clients, we have still been using them in emails for tables of content in a monthly newsletter. It seems like at least a few others have run into the ...
3
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31 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
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17 views

Is there a way to make all Mosaico blocks the same width?

When adding Mosaico blocks each has its own width. That creates problems if you want a different color for the external background but not have it change its width depending on the width of each ...
2
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13 views

Mosaico: Signup with dedicated email address

Hello wonderful people! Does anyone know anything about subscribing to a mailing group with a dedicated email address? As a result you would always receive a mailing to that specific email, ...
2
votes
0answers
34 views

When / how is a contact created when sending out a test newsletter

Recently we stumbled upon duplicate contacts in our system, who had merely an email-address. After some digging it seems that they were created when users utilize Mosaico to design an email and then ...
1
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0answers
41 views

Mosaico default template - unsubscribe setting

The default Mosaico template has unsubscribe option in header. However the token or destination url is for group unsubscribe rather than the more general opt-out token. I cannot see a way to ...
1
vote
1answer
127 views

Mosaico 2.0, Drupal 7.64 - “Sorry an error occurred and your information was not saved”

Installed Mosaico 2.0-beta4 on Drupal 7.64 and CiviCRM 5.7.2. I followed all installation instructions and installed Shoreditch then Flexmailer then Mosaico. I'm getting an error - when I try and ...
1
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0answers
19 views

Unable to submit Mosaico mailings

We have recently started using mosaico and despite test mailings being sent and received successfully we cant get any 'live'messages to send, to individuals or groups. When you hit submit it just ...
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67 views

Ho do I add video to mosaic template mailing?

I'm trying to create an email using a mosaico template and I want to add a video. Is this possible?
1
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0answers
78 views

civicrm mosaico optout token goes to unsubscribe page

Using Mosaico V2 This token - {action.optOutUrl} resolves to this: https://nbts1.nubay.net/civicrm/mailing/optout?reset=1&jid=112&qid=48&h=e3c048a15c39a655 which goes to this page ...
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0answers
13 views

Versafluid Template in Mosaico

Is there a way to have the versafluid template available at Mosaico.io in CiviCRM? Should I export and upload the .html file in ext/uk.co.vedaconsulting.mosaico/packages/mosaico/templates/...
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0answers
17 views

Auto-saving when editing either a Mosaico template or a mailing usingi mosaico

How would one ensure that some form of auto-save happened for people who are working on editing either a template or a mailing. Clicking away and clicking back appears to be disastrous and afaik ...
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0answers
19 views

Why are my Mosaico newsletter images not displaying on mobile?

I'm having an issue with images in my Mosaico newsletter not displaying on mobiles, however, it's only with some email applications. So far I've identified that gmail is fine whereas hotmail and ...
0
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1answer
24 views

Problem upgrading CiviCRM on Joomla with Flexmailer + Mosaico installed

Today I've been trying to get all of my known CiviCRM on Joomla probelms documented as issues to help improve the CiviCRM Joomla experience. One glitch that I'm trying to investigate is that on my ...
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0answers
38 views

Mosaico - how to 'insert' templates from a previous host?

I'm moving hosts, and want to preserve a number of Mosaico templates that I've created. Mosaico had to be re-installed. It is running, but the templates are now gone. I have backups of the SQL tables. ...
0
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0answers
51 views

“New Mailing” doesn't take me to Mosaico

We've had Mosaico installed for a while, and we like it, however, I don't think it is behaving as it should in our installation. Here is what I think should happen: Select Mailings / New Mailing A ...
0
votes
1answer
40 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...