Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

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5
votes
2answers
194 views

Can you use Mosaico to create message templates

Is this a thing that is possible? In other words to create a template in Mosaico (that is, the Mosaico CiviCRM extension) and to store it for use in User driven message templates such as emails?
5
votes
2answers
133 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
5
votes
1answer
38 views

CiviRules - to trigger a Mosaico templated email (with CiviMosaico extension)?

Is it possible to trigger sending an email based on a Mosaico template (using the CiviCRM - Mosaico extension?). I'm guessing not, but thought maybe someone had done it, or had a workaround. Thanks! ....
4
votes
3answers
172 views

Failed to locate Mosaico graphics driver

I'm using Drupal 7 and CiviCRM version 5.13.4 and I'm having a problem with using Mosaico. When I try to create new templates, I'm unable to add new images to them. I can't drag and drop any images ...
4
votes
2answers
72 views

Mosaico email template extension or Mailchimp email integration?

As a small NGO we are about to Upgrade CiviCRM from 4.1.3 to current version 5.9 (as at 18/01/19) and Migrate CiviCRM from Drupal 6.35 to WordPress CMS. The two quotes we have offer Mosaico email ...
4
votes
2answers
94 views

Hide Base Templates in Mosaico?

now that mosaico has 3 base templates for people to choose from - we don't want our users choosing any of those and only want them to use the custom template we created. Is there something I can do?
3
votes
2answers
80 views

Mosaico mailings not sending

We've updated our CiviCRM to version 5.2.2 and Mosaico to version 2.0 beta 4 and since then we are not able to send any mailing from CiviCRM. To be clear we can mail to a person individually. ...
3
votes
2answers
424 views

Install Mosaico in Windows

I would like to install the Mosaico extension in a Windows server. It's possible? If yes there is a windows equivalent to setup.sh batch? Thanks
3
votes
1answer
75 views

How can I create a new type of block in Mosaico?

The Mosaico CiviCRM Integration extension includes a base template that provides several different types of blocks to use in composing emails. I need a type of block that's not included in that base ...
3
votes
1answer
96 views

Cannot save Mosaico Templates

We are on the latest version of civicrm 5.3.1 and the lastest version of Masaico and now i am getting this error message when I try to edit and save a template: API permission check failed for ...
3
votes
3answers
349 views

Where to update new Mosaico templates

I want create my Mosaico template in WordPress with the CiviCRM extension but I can't find where upload the new template. Secondly, must I activate the new template after uploading it to my host?
3
votes
1answer
349 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
3
votes
1answer
62 views

How do folks handle email preview text?

When sending a CiviMail message, users sometimes want to customize the preview text for email clients - which is good practice. (The preview text shows up under the Subject in many email clients.) ...
3
votes
1answer
42 views

Can I import a drupal block into a mosaico mailing template?

I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
3
votes
3answers
100 views

Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)

With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page. Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
3
votes
1answer
54 views

Smarty and Mosaico - compatibility?

Seeing a lot of smarty errors in Drupal log file for mailings using Mosaico template - looks like an error for every message sent so thousands filling log files. Nothing obvious in Mosaico template ...
3
votes
1answer
34 views

Is A/B testing possible using Mosaico?

When I go through the Create new A/B test workflow, it presents me with a traditional mailing interface, even though I have Mosaico installed. I'm pretty sure that means A/B testing is not possible ...
3
votes
3answers
149 views

Blank Mosaico templates

Just newly installed Mosaico - I did the three extensions in the right order and the correct versions (afaik), but when I try to create a mailing, the templates are not there, just the text/title. ...
3
votes
1answer
94 views

Internal links in a Mosaico template? [duplicate]

Using CiviCRM 4.7.22. My customer wants to have internal links in the newsletter template. They could do this in the 'old' CiviMail editor using the flag symbol. It is not obvious to me if the same ...
3
votes
0answers
20 views

Using internal anchor links in Mosaico emails

Even though anchor links don't work in all mail clients, we have still been using them in emails for tables of content in a monthly newsletter. It seems like at least a few others have run into the ...
3
votes
0answers
29 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
2
votes
3answers
70 views

Where is extension data stored?

I am looking to upgrade an extension - for now I have been updating extensions by disabling - then uninstalling the old extension - and then installing and enabling the new extension. While that has ...
2
votes
2answers
75 views

The versafix-1 template on the mosaico site has editing options I don't see in civi. Any chance of getting them?

I'm trying to get my users off of creating an email in mailchimp and importing the html into civi. Mosaico seems to fit the bill. I showed it to the main user today and, of course, they had issues. ...
2
votes
1answer
47 views

View mailing in browser- access denied

CiviCRM 5.3 (at the moment), Drupal 7.63 Mosaico Ext- 2.0-beta4.1528762072 View Mailing as browser link from emails working fine for logged in users, not for anon Given view public mailing content ...
2
votes
2answers
59 views

Uninstall mosaico

I have tried installing mosaico (after installing shoreditch and flexmailer). However it did't work so after searching stackexchange I thought I would install it from github which seems to be a later ...
2
votes
2answers
58 views

Mosaico Left Aligns All Text

Using Drupal, Civi 7.30, Mosaico 2.0 Beta 3 Whenever we center align text - its shows up as such in Mosaico, but then will left align in html preview and when actually sending email. Also shows up in ...
2
votes
2answers
94 views

Tracking on Civimail suddenly stopped working

Morning all Civi 4.7.14 Wordpress 4.7.5 Using Mosaico (the original one) All's been going fine for months and months.. suddenly the tracking has stopped working. The emails are being received..just ...
2
votes
2answers
169 views

Mosaico editing

Mosaico displays editing icons depending on the nature of the text. However when text is to be edited the Format drop down does not include the ability to create bullets or numbered lists. Where are ...
2
votes
1answer
88 views

Mosaico: Packages are missing (Beta 4)

Just upgraded to Beta 4 - getting the following error. Mosaico: Packages are missing Mosaico requires dependencies in its "packages" folder. Please consult the README.md for current ...
2
votes
1answer
52 views

Recommended cron email sending rate for Mosaico mailings?

Various reports indicate that Mosaico can fail to send large mailings based on memory and cron rates for sending. How might one calculate the maximum/most effective mailing rate considering available ...
2
votes
1answer
85 views

help on wordpress for send mailling

I want to send mailling with civcrm and it doesn t work i resume : i install wordpress, i install civcrm for wordpress extension and i install mosaico extension too ok no problem in wordpress -> i ...
2
votes
0answers
12 views

Mosaico: Signup with dedicated email address

Hello wonderful people! Does anyone know anything about subscribing to a mailing group with a dedicated email address? As a result you would always receive a mailing to that specific email, ...
2
votes
0answers
34 views

When / how is a contact created when sending out a test newsletter

Recently we stumbled upon duplicate contacts in our system, who had merely an email-address. After some digging it seems that they were created when users utilize Mosaico to design an email and then ...
1
vote
1answer
70 views

Safe to uninstall Mosaico extension?

Last April, I installed the Mosaico extension on CiviCRM / WordPress. Although the install seemed to be successful (Mosaico shows up in the list of extensions as enabled), I get a message "ImageMagick ...
1
vote
2answers
27 views

How to include smarty script with mosaico email

I used to use a name personalisation in civimail with smarty script... {capture assign=nickname}{contact.nick_name}{/capture} Dear {if $nickname}{contact.nick_name}{else}{contact.sort_name}{/if} I ...
1
vote
2answers
40 views

Mosaico: Where can I find the source code of my mailing?

we are using CiviCRM 5.4.0 and just got the Mosaico extension started to send our newsletter. Now I have run into the following problem: In the past I would take the source code of the mailing, create ...
1
vote
2answers
151 views

CiviMail error: “Sorry an error occurred and your information was not saved”

CiviCRM 5.6.1, WordPress 4.9.8, PHP 7.1.22, MySQL 5.7.23, WordFence 7.1.16 I just started getting this error when trying to create a mailing. It happens with Mosaico and traditional mailings. I ...
1
vote
3answers
82 views

Mosaico returns 403 error due to data-bind attribute in template html

We get a 403 error by Wordfence Security on a wordpress site while creating a Mailing using Mosaico. On little investigation - I see the error is due to the addition of data-bind attribute in the ...
1
vote
1answer
56 views

Upgrading Mosaico without losing templates

I have a client using Mosaico beta 3 (WordPress 5.1, Civi 5.7.5). I want to upgrade them to Mosaico beta 4, but they have a number of templates already built and I don't want to lose them when I ...
1
vote
1answer
114 views

How to get the sharing icons to display in mosaico?

I've got the problem described in https://civicrm.org/blog/totten/mosaico-extension-v20-beta3-etal The image location is /files/civicrm/extensions/uk.co.vedaconsulting.mosaico/packages/mosaico/...
1
vote
1answer
30 views

Cannot upload image on mosaico template

The issue occurs when attempting to upload an image in the template builder. We receive the message "Unexpected upload error (Service unavailable (with message))". It also writes to the Drupal log: ...
1
vote
1answer
59 views

Bee email composer integration (alternative to Mosaico)

Has anyone had experience with using Bee with Civi? I see that Nicolas Ganivet, the co-founder and CTO of Cividesk, was looking into it back in 2016. In my opinion, Bee has significant advantages ...
1
vote
1answer
103 views

Mosaico - ImagickDraw unable to load any image on templates

After enabling the latest Mosaico on one site, we found the icons are not loaded after adding a new template. After dragging the image from the left to place on the template the image is displayed as ...
1
vote
2answers
87 views

Error 500 when using Mosaico with large content and number of users

I am using Drupal 7.56, CiviCRM 4.7.20 and Mosaico extension 2.0-beta2.1494950412. When sending an email with a few images to ~950 contacts I get an Internal Server Error (500). Removing a few images ...
1
vote
1answer
34 views

What browser does Mosaico work in?

Currently on: CiviCRM - 5.3.1 Mosaico - 2.0-beta3.1512698300 CiviCRM Bootstrap theme - 0.1-alpha14 Flexmailer - 0.2-alpha5 In Firefox 'Quantum' - when hitting Continue on a mailing created this ...
1
vote
1answer
185 views

Why would a hosting company not provide ImageMagick on a shared server?

My hosting company (vidahost.com) have always been good about providing a Civi friendly environment for a reasonable cost & performance. However having moved some domains to a different server (...
1
vote
1answer
51 views

Civimail wont send (but Civi email will)

bit weird but here's whats happening I use the Mosaico extension (thank you very much) to do bulk emails. Ive been using it for some months with no issues. About a month ago I included a few Civi ...
1
vote
1answer
113 views

Mosaico and 'View in your browser' not working

I am running Mosaico beta 1.0 beta1 with 4.6.22 and 'View in your browser' does nothing. Of course, this is a beta so not surprising. But... is there a way round this? Otherwise quite impressed with ...
1
vote
0answers
19 views

Mosaico default template - unsubscribe setting

The default Mosaico template has unsubscribe option in header. However the token or destination url is for group unsubscribe rather than the more general opt-out token. I cannot see a way to ...
1
vote
1answer
96 views

Mosaico 2.0, Drupal 7.64 - “Sorry an error occurred and your information was not saved”

Installed Mosaico 2.0-beta4 on Drupal 7.64 and CiviCRM 5.7.2. I followed all installation instructions and installed Shoreditch then Flexmailer then Mosaico. I'm getting an error - when I try and ...