Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

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9
votes
2answers
442 views

Can you use Mosaico to create message templates

Is this a thing that is possible? In other words to create a template in Mosaico (that is, the Mosaico CiviCRM extension) and to store it for use in User driven message templates such as emails?
6
votes
5answers
670 views

Failed to locate Mosaico graphics driver

I'm using Drupal 7 and CiviCRM version 5.13.4 and I'm having a problem with using Mosaico. When I try to create new templates, I'm unable to add new images to them. I can't drag and drop any images ...
5
votes
2answers
165 views

Hide Base Templates in Mosaico?

now that mosaico has 3 base templates for people to choose from - we don't want our users choosing any of those and only want them to use the custom template we created. Is there something I can do?
5
votes
2answers
245 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
5
votes
1answer
46 views

Is it possible to have a user that's only capability is to work with Mosaico. Specifically to Create/modify templates

I'm a one man show and this is my first excursion into setting ACLs. I have a volunteer that wants to work with me on creating & editing Mosaico email templates. At some point they may also be ...
5
votes
1answer
80 views

CiviRules - to trigger a Mosaico templated email (with CiviMosaico extension)?

Is it possible to trigger sending an email based on a Mosaico template (using the CiviCRM - Mosaico extension?). I'm guessing not, but thought maybe someone had done it, or had a workaround. Thanks! ....
5
votes
0answers
54 views

Open tracking for long emails isn't triggered in Gmail as the tracking image is at the bottom of the message

With Mosaico templates, it isn't that difficult to reach Gmail's limit of 102kB with an email newsletter, after which your email message is clipped and not displayed in full. This is unfortunate in ...
4
votes
2answers
113 views

Mosaico email template extension or Mailchimp email integration?

As a small NGO we are about to Upgrade CiviCRM from 4.1.3 to current version 5.9 (as at 18/01/19) and Migrate CiviCRM from Drupal 6.35 to WordPress CMS. The two quotes we have offer Mosaico email ...
4
votes
1answer
53 views

Token for {$totalAmount|crmMoney}?

I want to use in a Mosaico template a token for the contribution and I found in a system template this string: {$totalAmount|crmMoney}. I tried to use it in my new template but it doesn't show in the ...
4
votes
1answer
72 views

Is it possible to update the mosaico versafix template to the 1.1.16 version?

Mosaico has an updated version of the versafix template - Mosaico Versafix 1.1.16 What is required to add/replace the current versafix with this updated version?
4
votes
2answers
181 views

What is the preferred way to do Marketing Automation in CiviCRM? CiviMail, Mosaico, Mautic, Forms, Landing Pages etc [closed]

This is more of a discussion point rather than a question, and I'm interested to get peoples views on topic. It's brief as I don't want to make it unreadable and please excuse the rushed ramblings and ...
4
votes
1answer
53 views

Is is possible to save blocks from one mailing to reuse in another mailing using CiviCRM Mosaico?

I have two different newsletters – a monthly one to our full mailing list and a weekly one every other week to a smaller group. They use different templates so I cannot simply reuse a weekly issue as ...
4
votes
0answers
60 views

Using internal anchor links in Mosaico emails

Even though anchor links don't work in all mail clients, we have still been using them in emails for tables of content in a monthly newsletter. It seems like at least a few others have run into the ...
4
votes
0answers
68 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
3
votes
2answers
94 views

Blank screen when reusing a previous mail (Mosaico)

When attempting to reuse a mail, things work normally until clicking 'Edit' which results in a mostly blank page - some of the Mosaico page is shown but not the content. What turns out to be ...
3
votes
1answer
59 views

How can I fix broken clickthrough URLs in Mosaico emails?

I've just started in on an issue with a D8 site, currently running Civi 5.25 and Mosaico 2.5. Emails sent using Mosaico with clickthrough tracking contain a mix of correct and incorrect URLs. If I add ...
3
votes
2answers
123 views

Mosaico mailings not sending

We've updated our CiviCRM to version 5.2.2 and Mosaico to version 2.0 beta 4 and since then we are not able to send any mailing from CiviCRM. To be clear we can mail to a person individually. ...
3
votes
2answers
494 views

Install Mosaico in Windows

I would like to install the Mosaico extension in a Windows server. It's possible? If yes there is a windows equivalent to setup.sh batch? Thanks
3
votes
1answer
49 views

Is there a way to make all Mosaico blocks the same width?

When adding Mosaico blocks each has its own width. That creates problems if you want a different color for the external background but not have it change its width depending on the width of each ...
3
votes
2answers
51 views

How do I access Mosaico on CiviCRM Spark instance?

My client paid the upgraded fee for CiviCRM Spark Hosting with CiviMail and Mosaico. CiviMail is working, but Mosaico isn't under Mailings as it is in other CiviCRM instances I work with. I also can't ...
3
votes
1answer
289 views

How can I create a new type of block in Mosaico?

The Mosaico CiviCRM Integration extension includes a base template that provides several different types of blocks to use in composing emails. I need a type of block that's not included in that base ...
3
votes
2answers
111 views

Is A/B testing possible using Mosaico?

When I go through the Create new A/B test workflow, it presents me with a traditional mailing interface, even though I have Mosaico installed. I'm pretty sure that means A/B testing is not possible ...
3
votes
3answers
695 views

Where to update new Mosaico templates

I want create my Mosaico template in WordPress with the CiviCRM extension but I can't find where upload the new template. Secondly, must I activate the new template after uploading it to my host?
3
votes
1answer
748 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
3
votes
1answer
157 views

Cannot save Mosaico Templates

We are on the latest version of civicrm 5.3.1 and the lastest version of Masaico and now i am getting this error message when I try to edit and save a template: API permission check failed for ...
3
votes
4answers
341 views

Mosaico editing

Mosaico displays editing icons depending on the nature of the text. However when text is to be edited the Format drop down does not include the ability to create bullets or numbered lists. Where are ...
3
votes
1answer
43 views

Unsubscribe link shows all groups in Civicrm

When an email recipients clicks on the unsubscribe link in a Mosaico email, every group in Civi is revealed. EG Are you sure you want to be removed from the mailing list(s) shown below: 100 plus ...
3
votes
2answers
126 views

Is it possible send a gif image correctly without breaking it?

I'm trying to create a email mosaico template with image .gif but jquery resize my image and send gif broken. Is there any option to send a .gif correctly? Thank you.
3
votes
1answer
79 views

View mailing in browser- access denied

CiviCRM 5.3 (at the moment), Drupal 7.63 Mosaico Ext- 2.0-beta4.1528762072 View Mailing as browser link from emails working fine for logged in users, not for anon Given view public mailing content ...
3
votes
1answer
149 views

How do folks handle email preview text?

When sending a CiviMail message, users sometimes want to customize the preview text for email clients - which is good practice. (The preview text shows up under the Subject in many email clients.) ...
3
votes
1answer
53 views

Can I import a drupal block into a mosaico mailing template?

I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
3
votes
3answers
158 views

Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)

With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page. Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
3
votes
2answers
133 views

Smarty and Mosaico - compatibility?

Seeing a lot of smarty errors in Drupal log file for mailings using Mosaico template - looks like an error for every message sent so thousands filling log files. Nothing obvious in Mosaico template ...
3
votes
3answers
218 views

Blank Mosaico templates

Just newly installed Mosaico - I did the three extensions in the right order and the correct versions (afaik), but when I try to create a mailing, the templates are not there, just the text/title. ...
3
votes
1answer
136 views

Internal links in a Mosaico template? [duplicate]

Using CiviCRM 4.7.22. My customer wants to have internal links in the newsletter template. They could do this in the 'old' CiviMail editor using the flag symbol. It is not obvious to me if the same ...
2
votes
3answers
103 views

Where is extension data stored?

I am looking to upgrade an extension - for now I have been updating extensions by disabling - then uninstalling the old extension - and then installing and enabling the new extension. While that has ...
2
votes
2answers
155 views

The versafix-1 template on the mosaico site has editing options I don't see in civi. Any chance of getting them?

I'm trying to get my users off of creating an email in mailchimp and importing the html into civi. Mosaico seems to fit the bill. I showed it to the main user today and, of course, they had issues. ...
2
votes
3answers
53 views

Auto save mailing editing template in Mosaico

I have a question about creating a mailing with mosaico (civicrm/a/#/mailing/[number]), Why does auto-save not always apply when is changed? When you click close or test buttons its saved, but it ...
2
votes
3answers
88 views

What browser does Mosaico work in?

Currently on: CiviCRM - 5.3.1 Mosaico - 2.0-beta3.1512698300 CiviCRM Bootstrap theme - 0.1-alpha14 Flexmailer - 0.2-alpha5 In Firefox 'Quantum' - when hitting Continue on a mailing created this ...
2
votes
1answer
205 views

You have requested a non-existent service “mosaico_graphics”

I am using version 5.2.2 of Wordpress and CiviCRM 5.13.5. Since I did a backup last week, I am getting this message when I go into Civi. Sorry, due to an error, we are unable to fulfill your request ...
2
votes
2answers
131 views

Mosaico Left Aligns All Text

Using Drupal, Civi 7.30, Mosaico 2.0 Beta 3 Whenever we center align text - its shows up as such in Mosaico, but then will left align in html preview and when actually sending email. Also shows up in ...
2
votes
1answer
151 views

Manage the image gallery in mosaico

As you upload images into Mosaico mailings they get stored in a Mosaico "Gallery". We're now beginning to find duplicate images in the gallery as different users have uploaded the same image at ...
2
votes
1answer
99 views

How to update changes in a custom base Mosaico template?

We've developed our own Mosaico base template for use in CiviCRM. We've made some changes to the base template and updated the template file on our site, however, when trying to use the modified base ...
2
votes
1answer
331 views

Cannot upload image on mosaico template

The issue occurs when attempting to upload an image in the template builder. We receive the message "Unexpected upload error (Service unavailable (with message))". It also writes to the Drupal log: ...
2
votes
2answers
90 views

Uninstall mosaico

I have tried installing mosaico (after installing shoreditch and flexmailer). However it did't work so after searching stackexchange I thought I would install it from github which seems to be a later ...
2
votes
2answers
117 views

Tracking on Civimail suddenly stopped working

Morning all Civi 4.7.14 Wordpress 4.7.5 Using Mosaico (the original one) All's been going fine for months and months.. suddenly the tracking has stopped working. The emails are being received..just ...
2
votes
1answer
110 views

Sending civiMail through Amazon SES

I'm using civiCRM 5.21.0 and Wordpress 5.3.2 I'm trying to send civiMail bulk email sending through Amazon SES. I configured and activated SMTP credentials in civiCRM settings. The test mail works ...
2
votes
1answer
32 views

Scheduled job process_mailing does not complete

Running process_mailing scheduled job via 'execute now' starts but does not complete. The first 200ish mails were sent then sending stopped. Running 'Execute now' a few more times has now sent 330 ...
2
votes
1answer
161 views

Mosaico default template - unsubscribe setting

The default Mosaico template has unsubscribe option in header. However the token or destination url is for group unsubscribe rather than the more general opt-out token. I cannot see a way to ...
2
votes
1answer
126 views

Mosaico: Packages are missing (Beta 4)

Just upgraded to Beta 4 - getting the following error. Mosaico: Packages are missing Mosaico requires dependencies in its "packages" folder. Please consult the README.md for current ...