Questions tagged [mosaico]

For problems with the Mosaico add on for CiviMail

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52 views

“New Mailing” doesn't take me to Mosaico

We've had Mosaico installed for a while, and we like it, however, I don't think it is behaving as it should in our installation. Here is what I think should happen: Select Mailings / New Mailing A ...
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1answer
52 views

Is A/B testing possible using Mosaico?

When I go through the Create new A/B test workflow, it presents me with a traditional mailing interface, even though I have Mosaico installed. I'm pretty sure that means A/B testing is not possible ...
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33 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
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2answers
98 views

Mosaico email template extension or Mailchimp email integration?

As a small NGO we are about to Upgrade CiviCRM from 4.1.3 to current version 5.9 (as at 18/01/19) and Migrate CiviCRM from Drupal 6.35 to WordPress CMS. The two quotes we have offer Mosaico email ...
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2answers
78 views

Uninstall mosaico

I have tried installing mosaico (after installing shoreditch and flexmailer). However it did't work so after searching stackexchange I thought I would install it from github which seems to be a later ...
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1answer
153 views

Where does Mosaico store my templates?

Setting up Mosaico. I have created a new template from one of the existing base templates. I save my new template, which now appears as a 'configured template'. I'd like to tweak the code for this new ...
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97 views

Ho do I add video to mosaic template mailing?

I'm trying to create an email using a mosaico template and I want to add a video. Is this possible?
3
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1answer
105 views

How do folks handle email preview text?

When sending a CiviMail message, users sometimes want to customize the preview text for email clients - which is good practice. (The preview text shows up under the Subject in many email clients.) ...
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3answers
278 views

CiviMail error: “Sorry an error occurred and your information was not saved”

CiviCRM 5.6.1, WordPress 4.9.8, PHP 7.1.22, MySQL 5.7.23, WordFence 7.1.16 I just started getting this error when trying to create a mailing. It happens with Mosaico and traditional mailings. I ...
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1answer
45 views

Mailing_send_test - job_id is not valid

I am having a "Error in call to Mailing_send_test : job_id is not valid : 14" when I send test email in Mosaico (to one email or to a group) whereas email settings are working perfectly. My mailing ...
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2answers
342 views

Can you use Mosaico to create message templates

Is this a thing that is possible? In other words to create a template in Mosaico (that is, the Mosaico CiviCRM extension) and to store it for use in User driven message templates such as emails?
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1answer
96 views

Mosaico menu items missing

We recently installed Mosaico (and Shoreditch Theme and FlexMailer) on our CiviCRM 5.4 Wordpress installation. None of the required Mosaico menu items are showing up under Mailings or Administer>...
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2answers
68 views

What browser does Mosaico work in?

Currently on: CiviCRM - 5.3.1 Mosaico - 2.0-beta3.1512698300 CiviCRM Bootstrap theme - 0.1-alpha14 Flexmailer - 0.2-alpha5 In Firefox 'Quantum' - when hitting Continue on a mailing created this ...
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1answer
98 views

Can't edit or make new Mosaico Template

When I try to edit a Mosaico template in FireFox or in Chrome, it acts as if I am trying to print a "Welcome to your Home Dashboard" page. The URL looks like this: https://yobc.org/wp-admin/admin.php?...
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1answer
126 views

Cannot save Mosaico Templates

We are on the latest version of civicrm 5.3.1 and the lastest version of Masaico and now i am getting this error message when I try to edit and save a template: API permission check failed for ...
2
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1answer
104 views

Mosaico: Packages are missing (Beta 4)

Just upgraded to Beta 4 - getting the following error. Mosaico: Packages are missing Mosaico requires dependencies in its "packages" folder. Please consult the README.md for current ...
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2answers
104 views

Mosaico mailings not sending

We've updated our CiviCRM to version 5.2.2 and Mosaico to version 2.0 beta 4 and since then we are not able to send any mailing from CiviCRM. To be clear we can mail to a person individually. ...
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0answers
94 views

civicrm mosaico optout token goes to unsubscribe page

Using Mosaico V2 This token - {action.optOutUrl} resolves to this: https://nbts1.nubay.net/civicrm/mailing/optout?reset=1&jid=112&qid=48&h=e3c048a15c39a655 which goes to this page ...
2
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1answer
66 views

Recommended cron email sending rate for Mosaico mailings?

Various reports indicate that Mosaico can fail to send large mailings based on memory and cron rates for sending. How might one calculate the maximum/most effective mailing rate considering available ...
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1answer
86 views

Bee email composer integration (alternative to Mosaico)

Has anyone had experience with using Bee with Civi? I see that Nicolas Ganivet, the co-founder and CTO of Cividesk, was looking into it back in 2016. In my opinion, Bee has significant advantages ...
3
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1answer
50 views

Can I import a drupal block into a mosaico mailing template?

I'd like to be able to pull in drupal blocks. e.g. index of latest news. Is that possible?
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0answers
35 views

When / how is a contact created when sending out a test newsletter

Recently we stumbled upon duplicate contacts in our system, who had merely an email-address. After some digging it seems that they were created when users utilize Mosaico to design an email and then ...
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1answer
123 views

How to get the sharing icons to display in mosaico?

I've got the problem described in https://civicrm.org/blog/totten/mosaico-extension-v20-beta3-etal The image location is /files/civicrm/extensions/uk.co.vedaconsulting.mosaico/packages/mosaico/...
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0answers
46 views

Is there a way to do bullet lists in Mosaico? [duplicate]

One of my clients pointed out that he can't see an option to do bullet lists in Mosaico: Only option is to go into Source and add <ul><li> etc tags Is there any other way?
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1answer
23 views

Mosaico blocks not staying in place

Mosaico has been loaded for use in CiviCRM 4.6.33 in a Drupal environment. However, when blocks are dragged to create a template they do not stay in place. Has anyone experienced anything similar and ...
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2answers
76 views

Mosaico Left Aligns All Text

Using Drupal, Civi 7.30, Mosaico 2.0 Beta 3 Whenever we center align text - its shows up as such in Mosaico, but then will left align in html preview and when actually sending email. Also shows up in ...
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3answers
112 views

Unable to CANCEL or DELETE a Scheduled Mailing (Mosaico is installed)

With either a Send Now or Scheduled mailing (Mosaico created) I unable to Cancel or Delete the Mailing in the Find Mailings page. Using WordPress 4.9.4, CiviCRM 4.7.30 and the following related ...
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3answers
102 views

Mosaico returns 403 error due to data-bind attribute in template html

We get a 403 error by Wordfence Security on a wordpress site while creating a Mailing using Mosaico. On little investigation - I see the error is due to the addition of data-bind attribute in the ...
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2answers
186 views

How can I set up anchors in Mosaico mailing?

I am trying to set up anchors in my MOSAICO mailing so that at the top of the mailing I can have links to headers further down. Any advice welcome? (P.s. not a programmer, so please keep it lay!)
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2answers
138 views

Hide Base Templates in Mosaico?

now that mosaico has 3 base templates for people to choose from - we don't want our users choosing any of those and only want them to use the custom template we created. Is there something I can do?
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3answers
190 views

Blank Mosaico templates

Just newly installed Mosaico - I did the three extensions in the right order and the correct versions (afaik), but when I try to create a mailing, the templates are not there, just the text/title. ...
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3answers
86 views

Where is extension data stored?

I am looking to upgrade an extension - for now I have been updating extensions by disabling - then uninstalling the old extension - and then installing and enabling the new extension. While that has ...
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2answers
84 views

Use Mosaico or easy editor to edit email system template

I'm using 4.7.29 CiviCRM with latest Wordpress version. Is it possible to edit email template (i.e. "Events - Registration Confirmation and Receipt (on-line)") with Mosaico ? Or with another ...
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1answer
65 views

Very slow mailing job with Mosaico with Imagick and UrlFilter.php errors

I have a problem where my mailing is being sent crazy slow, like hundred emails an hour. At the same time my cpu utilization is of the charts where apache2 is using like 99% of the cpu. In the php ...
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1answer
78 views

Safe to uninstall Mosaico extension?

Last April, I installed the Mosaico extension on CiviCRM / WordPress. Although the install seemed to be successful (Mosaico shows up in the list of extensions as enabled), I get a message "ImageMagick ...
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1answer
265 views

Why would a hosting company not provide ImageMagick on a shared server?

My hosting company (vidahost.com) have always been good about providing a Civi friendly environment for a reasonable cost & performance. However having moved some domains to a different server (...
3
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1answer
119 views

Internal links in a Mosaico template? [duplicate]

Using CiviCRM 4.7.22. My customer wants to have internal links in the newsletter template. They could do this in the 'old' CiviMail editor using the flag symbol. It is not obvious to me if the same ...
3
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3answers
491 views

Where to update new Mosaico templates

I want create my Mosaico template in WordPress with the CiviCRM extension but I can't find where upload the new template. Secondly, must I activate the new template after uploading it to my host?
2
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1answer
130 views

help on wordpress for send mailling

I want to send mailling with civcrm and it doesn t work i resume : i install wordpress, i install civcrm for wordpress extension and i install mosaico extension too ok no problem in wordpress -> i ...
3
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1answer
528 views

Adding custom fonts in mosaico

Basicly what it says in the title. How do I add custom fonts within mosaico templates, i.e. how do I make them selectable in the template design process? There is the answer to my question on github ...
1
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1answer
143 views

Mosaico - ImagickDraw unable to load any image on templates

After enabling the latest Mosaico on one site, we found the icons are not loaded after adding a new template. After dragging the image from the left to place on the template the image is displayed as ...
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2answers
91 views

Error 500 when using Mosaico with large content and number of users

I am using Drupal 7.56, CiviCRM 4.7.20 and Mosaico extension 2.0-beta2.1494950412. When sending an email with a few images to ~950 contacts I get an Internal Server Error (500). Removing a few images ...
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1answer
205 views

Mosaico template editing not loading consistently

I am using CiviCRM 4.6.28 and Joomla 3.7.2 with Mosaico 1.0 enabled. I have created a new template and edited it but am finding that the editing page only loads about 50% or less of the time. When it ...
2
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2answers
103 views

Tracking on Civimail suddenly stopped working

Morning all Civi 4.7.14 Wordpress 4.7.5 Using Mosaico (the original one) All's been going fine for months and months.. suddenly the tracking has stopped working. The emails are being received..just ...
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1answer
57 views

"Could not copy Mosaico Template' in 4.7.20

I upgraded to 4.7.20 and am now unable to copy Mosaico templates. I also get strange behaviour when I try to edit a template. On clicking 'edit' CiviCRM displays 'Configure your Dashboard' and ...
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1answer
231 views

Mosaico with WordPress Unexpected errors

I am working with the Mosaico extension in WordPress with Civi 4.7.20. If I go to build a template the template builder loads OK. I get several errors when working on the template. When a template ...
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1answer
57 views

Civimail wont send (but Civi email will)

bit weird but here's whats happening I use the Mosaico extension (thank you very much) to do bulk emails. Ive been using it for some months with no issues. About a month ago I included a few Civi ...
2
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3answers
246 views

Mosaico editing

Mosaico displays editing icons depending on the nature of the text. However when text is to be edited the Format drop down does not include the ability to create bullets or numbered lists. Where are ...
3
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2answers
470 views

Install Mosaico in Windows

I would like to install the Mosaico extension in a Windows server. It's possible? If yes there is a windows equivalent to setup.sh batch? Thanks
1
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1answer
120 views

Mosaico and 'View in your browser' not working

I am running Mosaico beta 1.0 beta1 with 4.6.22 and 'View in your browser' does nothing. Of course, this is a beta so not surprising. But... is there a way round this? Otherwise quite impressed with ...

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