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Questions tagged [online-registration]

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1 vote
0 answers
13 views

CiviCRM Events approval process

I am trying to configure CiviCRM 5.73.2 for a non-profit organisation that helps children with bereavement. They run camps which children can sign up for and I have configured them as events. They ...
0 votes
1 answer
25 views

Event Online Registration - Random Errors

Random instances of errors occuring during online registration process. Registrants are completing the basic form - name and email, but the system responds "Oops you are already Registered" (...
1 vote
1 answer
48 views

How to add a profile with a fieldset that accepts one or more entries for event registrations

I'm not sure that this is possible but here goes: I have a requirement to collect data from Event Registrants of University Programs that they have undertaken and the years of study they have ...
0 votes
2 answers
23 views

Online Event Registration - Guests vs. Members

Our live CIVICRM environment is CiviCRM 5.67.1, Joomla 4.4.2, PHP 8.1, hosted on Siteground. Looking for ideas on how to handle this. Currently, we have events in CIVIEVENT that the public and/or ...
1 vote
1 answer
80 views

404 Error on registration links (wordpress)

All of our event registration were set up tested and running and all of a sudden all of our event pages go to a 404 error when I try to see the live registration link (from the embedded link on the ...
2 votes
2 answers
35 views

Event registration page formatting

I'm previewing my event registration on TestDrive and I don't like the formatting at all. Is this something that I can modify in CiviCRM? Or is this a WordPress issue? I want the text to go across the ...
1 vote
0 answers
11 views

Regular/Daily Sign-In for an Event/Class

I've created a Class for all of my attendees to register online with pretty easily, filling out all of the necessary information needed to be fully registered and in our system. Now, how do I, or can ...
0 votes
1 answer
38 views

One person registers multiple people to an event, but CiviCRM stores all registrations to one person

We're seeing event sign-ups for multiple (non-member) participants that are made by one (non-member) person - in our case, a parent registering two children to two different swim trainings. They ...
0 votes
0 answers
23 views

CiviEvent with Stripe payments: 60% of payment attempts don't have any customer details

We have CiviEvent online registrations with online payments through Stripe. 40% of the registrations work just fine, but 60% of them fail. Checking in Stripe tells me that they are missing all ...
1 vote
1 answer
38 views

Calculating price for accommodation in CiviEvent (room type * number of nights)

I am creating an online registration form for a paid event in CiviCRM (on WordPress). We provide several kinds of accommodation (with different prices and availability). I have figured out that I need ...
1 vote
0 answers
45 views

Unable to export participants list from an event registration

I am trying to export the participant details for an event, however, I keep getting the error message below PEAR_Exception: DB Error: unknown error in /home/ifm/httpdocs/wp-content/plugins/civicrm/...
1 vote
1 answer
38 views

Automatic membership with event registration

In our club, you have to attend an event before you can join the club. We've been using CiviCRM for several years, but have yet to find the ideal solution for managing this use case automatically. At ...
2 votes
3 answers
66 views

Event registration's 'Continue' button disappears when Payment Processor is changed

I have an online registration with a donation-based registration fee (zero to any amount is accepted). Everything works great until I change the Payment Processor of the event registration. When I ...
1 vote
1 answer
42 views

CiviEvent : Error on event registration Thank-you page

We have a trouble with CiviEvent with CiviCRM 5.54.1, Wordpress 6.1 We can do the register, send mail but when the ThankYou page is display a message error is display : "Could not find valid ...
0 votes
1 answer
44 views

How can we prevent contact record overwrites once and for all?

I've been working with CiviCRM in Drupal for about 12 years and this issue never seems to go away entirely. Someone, typically the president of an organization (just to make things more interesting) ...
0 votes
2 answers
37 views

Registering Event Attendees and Volunteers using different Profiles

We need attendees and volunteers for an event. We have been creating two parallel CiviEvent events for this one real event. We've been registering event attendees with one event, then setting up an ...
0 votes
1 answer
75 views

I have 2 button (Register Now) for CiviEvent

I would like to add Events and Also website user and the public user could register for events. The problem is registration part: I have two registers now button on event page?
1 vote
0 answers
19 views

How to create event registration based on participant roles?

Related to this question and to the respective extension: Is there a solution for this task working with CiviCRM 5.47.3 for Joomla? Thanks in advance for your hints!
1 vote
1 answer
64 views

Thank you page does not appear - Could not find valid value for id

After updating to 5.44 I get in my installation (wordpress) "Could not find valid value for id" when the thank you page is called. In Wordpress a "Basepage" is created, the ...
1 vote
1 answer
42 views

Users can't register for events on day of -- why?

We have a lot of users who register at the very last minute. Often, when they try to register for an event on the day of the event, but before the event has started, CiviCRM tells them registration ...
1 vote
2 answers
117 views

how to get participant id on registration thank-you page

How could I get the participant ID and the corresponding contact ID on the event registration thank-you page? E.g. is there a field (or piece of code) I can insert in /templates/CRM/Event/Form/...
1 vote
1 answer
28 views

Can billing name/address not be pre-populated on Event Registration Page?

The pre-populated Billing Name and address information on the Event Registration Page is causing many credit card authorizations to be declined (Authorization.net payment processor). Is there a way to ...
3 votes
1 answer
38 views

Modify "Thank-you Screen" fields to support tokens?

I would like to display some data attached to an event registrant on the Thank-you page. Is there a way to enable Token parsing on the Thank-you Title, Introductory Text, and Footer Text? Example: Hey ...
0 votes
0 answers
18 views

How can I limit custom participant "state" field options relative to country?

For an event registration page, I'm using a Profile with City, Country, and State "Participant" fields. The State field is populated with states that exist outside of the specified country. ...
0 votes
1 answer
80 views

Allow Contacts (Individuals) to register themselves and login with a password, on a Wordpress Website

I am looking for a way to let visitors of a Wordpress website register themselves with an e-mail address and a password, which should create a new contact (individual) in the CiviCRM back-end, so that ...
0 votes
0 answers
24 views

Request more information with payment, after participant approval

I am setting up an event that will use the 'Require participant approval' functionality of online event registration. The way that I would like for the registration process to happen is: The ...
1 vote
1 answer
29 views

Does Drupal 7 "CiviCRM Entity" online event registration generate confirmation email?

I just started using CiviCRM Entity to embed event registration forms in my Drupal 7 web pages. The event registration works, but people who register through this mechanism do not receive ...
0 votes
1 answer
43 views

Online registration error

Trying to set up online registration. All events get the following error message: "Error Online registration is not currently available for this event (contact the site administrator for ...
0 votes
1 answer
27 views

How to prevent a form submission on a CiviCRM form with jquery?

I have a custom field set and then added to a profile, where the text input is shown based on selection of radio button via jquery. Within the profile, the radio is a required field but the text input ...
4 votes
1 answer
45 views

Misleading instructions in CiviEvent registration template for multiple participants

In Civi 5.26.1, I've just had a user tell me that a registration page doesn't work because there is no 'Continue' button. Indeed, although the on-page instructions state "If you are registering ...
2 votes
1 answer
18 views

making Registration End date relative

I frequently have a problem when using CiviEvent that registration is not live because of problems with the end (or start and end) dates. Often this is caused by: An event I copy and edit. Repeating ...
0 votes
1 answer
30 views

CiviEvent Live and Test Registration pages yield error when accessed

I'm currently using Wordpress 5.5; and CiviCRM version 5.25.0 I'm getting the following error log when trying to access registration pages for any of our events: Aug 18 14:46:20 [debug] $backTrace = #...
1 vote
1 answer
103 views

Permissions error message using Profile (gid=12) in Online Registration

The following Message is returned when Users click on the Link to register for an Event. "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your ...
0 votes
1 answer
41 views

CiviEvent Fees not displaying

Using Drupal 7.7.1/Civi 5.26.1 I've set up a paid event with two price options (Waged/Unwaged), with no 'Pay Later' and Stripe as payment processor. When I use the registration page for this event (...
3 votes
0 answers
23 views

"Register your site" link in Configuration Checklist leads to broken page

Just installed CiviCRM in a new wordpress docker container I pulled this morning. Going through the Configuration Checklist, the 4th link from the top leads to a broken page with a "Page not found" ...
3 votes
0 answers
38 views

Unable to register for events with hyphenated email address

Someone tried to register for an event with a hyphenated last name. Her email address is [email protected]. CiviCRM says "Please enter a valid email address" and will not allow her to ...
2 votes
2 answers
43 views

using cancellation link after event start date?

It seems that Civi does not allow people to use the self-service cancellation after the event start. We have some multi-day and longer-term events that it would be very helpful for them to still be ...
2 votes
1 answer
68 views

WordPress Events Manager Conflict with CiviCRM Registration Pages

I have WordPress 5 running CiviCRM. We have CiviEvent and CiviContribute enabled and the live registration/donation links are working as expected. We recently enabled WP Events Manager plugin as ...
2 votes
1 answer
107 views

Stripe processor: payment going through but registration is not! "Could not find valid value for id"

I'm on Joomla 3.19.13 with CiviCRM 5.18.2 and using the Stripe Payment Processor 6.2.2. This seems to be a problem popping up on Wordpress sites (https://civicrm.stackexchange.com/search?q=Could+not+...
0 votes
0 answers
52 views

how can a participant return to sign up more additional participants?

This question shares a lot of features with a question I asked a year ago (CiviEvent: how to collect different custom data for different event participant roles?) but I'm still faced with a use case I ...
4 votes
0 answers
61 views

Payment Type Not Changed when Contribution is Edited - Also Affecting Event Registration "Pay Later Option"

On the CIVICRM server I have (5.13.5, WordPress 5.0), we noticed that when you edit a past Contribution's Payment Method (ie. Cash, Check, Credit Card etc), while CIVICRM will do the necessary debit/...
0 votes
1 answer
53 views

Event registration form loses 'id' url param and then throws an exception

I am running CiviCRM 5.10.0 on Drupal, and I see the following scenario happening, very consistently: go to one of my event registration forms: https://www.terranova.tamera.org/de/civicrm/event/...
1 vote
1 answer
77 views

CiviEvent: how to collect different custom data for different event participant roles?

My requirement: collect different custom data for different participant roles registering for the same event. I know this would be simple with Drupal/Webforms but I'm on Joomla -- and this seems to ...
3 votes
0 answers
22 views

CiviEvent: Limitations for workshop as part of a conference

I created an event for a conference. The conference consists of a gernal part for every participant AND of workshops/panels with limited number of participants (each workshop/panel with its own ...
1 vote
1 answer
50 views

Drupal Email address ends up in Billing not Home

I am running CiviCRM 5.13.4, and have the following scenario. • Administrator creates an Individual Contact offline, without any email address. • The User then registers for an online account ...
2 votes
2 answers
92 views

How to create an event with relationship to participant?

We would like to run kids club every month. During Registration we use main participant profile as Child's details. But we also need to have contact details of parents in case of emergency. I was ...
1 vote
2 answers
100 views

is it possible to show a logged-in frontend user all the events they are registered for?

I'm wondering if it's possible to create something like a frontend information portal where a user can review their existing registration data. Such as, user logs in, user can see a list of all the ...
0 votes
1 answer
36 views

Event part payment & multiple registration

We run courses that has different modules. For example Module A Module B Module c A participant can chose to attend Module A now and pay. But couple of months down the line would want to sign up ...
1 vote
0 answers
39 views

Add Questions to Event Registration

Our event registration needs to have two "yes or no" questions added for the attendee to answer when registering. Is that possible? Thanks
3 votes
2 answers
197 views

How do I move registration to another event

I have a member signed up to the wrong event. I can't find a way to switch to the right event through the back end. I see Transfer - but it transfers to another person; not another event. Is it ...