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Questions tagged [passwords]

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Can't login to my CiviCRM Spark instance or get a password reset

I just signed up to CiviCRM Spark, at the $50/month level, but although I've received a receipt, I didn't receive login instruction. Also, password reset's don't appear to work, even though I'm ...
Louis Berman's user avatar
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1 answer

How do I update the password for one of our administrators

One of our contacts has been made an administrator but they have forgotten their password. How can we update their password so that they can log in?
Chris Steyn's user avatar
1 vote
1 answer

How can I decrypt a password stored in CiviCRM?

I've added a mail account at Administer » System Settings » Outgoing Email. I don't know the password, but I need it. How can I get ahold of it?
Jon G - Megaphone Tech's user avatar
1 vote
1 answer

What can I do when the reset password function isn't working?

I have a CiviCRM account. I've forgotten my login and password. I tried to use the reset password feature and entered the email address associated with my account. I didn't get an email to reset the ...
Morgan's user avatar
  • 11
0 votes
0 answers

Username/Password not working

There are 5 employees registered to use this database and one of the passwords/usernames is not working. We were all registered at the same time and everyone else's is working fine. I have tried ...
Pam's user avatar
  • 1
1 vote
1 answer

CiviCrm - Users cannot register after update to Wordpress / Civicrm

I have just updated an existing site to on a staging domain on the same server. Old version: WP: 5.7 CIVI 5.29 New version: WP: 5.8 CIVI 5.39 On the old site a user can register via a profile in a ...
Brian's user avatar
  • 33
1 vote
2 answers

Civicrm separate database login syntax

I am installing Civi on localhhost. I want to set up a database separate to Wordpress. I am using these credentials: mysql://root:HIDDEN@localhost/cividata. The database username is root, without a ...
Phillip Money's user avatar