Questions tagged [payment]
The payment tag has no usage guidance.
55
questions
1
vote
1answer
22 views
Are we able to see why a payment failed?
Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
1
vote
1answer
109 views
no thankyou screen after payment for event
When I register for one of the events on my site, no thank you screen is displayed. Instead I get an all white blank screen. The page source is empty, so not even a html tag. The URL of that screen is ...
3
votes
1answer
36 views
Contribution Page Creates Payment
I have setup a webform using the Civi/Drupal webform module, which allows people to submit payments they intend to make and keep it as Pending before they make it.
What is happening is the ...
2
votes
0answers
19 views
Why are failed credit card contributions appearing as default payment method?
I know this could likely be related to this, this one and this other stack - but bringing it up as its a bit different.
When a credit card transaction fails - it is correctly marked as failed in the ...
1
vote
1answer
66 views
how to find contacts who have paid for their membership?
Civi 5.15.1, WP 5.3.2
My organization manually enters all memberships and membership payments using the Civi UI (we don't expose this functionality on our website). I need to create a smart group of ...
1
vote
1answer
29 views
Paypal PCI Compliance
Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks?
I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
0
votes
1answer
20 views
SCA/PSD2 compliant payment processor
What is the current SCA/PSD2 compliant payment processor available, other than stripe?
Having lot of issues with stripe recently and not being so reliable and looking for an alternative.
Note: ...
1
vote
1answer
45 views
Stripe/GoCardless Payment Processor payouts - Accounts reconciliation
I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless.
As I understand it, ...
1
vote
0answers
23 views
Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?
I've been able to setup and configure Omnipay using Paypal checkout without issue.
However, I seem unable to use it with Civicrm webform to take membership payments.
The only reference to it can ...
2
votes
2answers
51 views
Is there a way to change the Pending (Pay Later) payment method?
Its quite confusing.
The default payment method is check.
When someone says they are paying later - it can be a multitude of payment options. When we record the payment - it still shows the main ...
0
votes
1answer
28 views
Stripe plugin not finding js and css files on contribution page
Wordpress and Civicrm hosted on siteground.com
This is the first ever install I've tried of the Stripe payment processor plugin. (version 6.1.5 on wordpress)
Ensured MJWShared (v0.4.4) was first ...
2
votes
2answers
76 views
CiviRules action only after completed payment for new membership
I need to trigger an action after membership is added, but only after the payment has been made (or registered by admin, because I have the option for online payment as well as "offline" money ...
3
votes
1answer
43 views
Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?
All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
1
vote
1answer
45 views
PayPal Pro IPN returns 403 error
Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4
How can I fix it please?
I have tried this but still ...
3
votes
2answers
51 views
Add transaction fee
How do we take transaction fees into account when setting up a price on Civi?
We have prices for what we charge for memberships and training, but how do we set a percentage for transaction fee for ...
0
votes
1answer
30 views
API Contributions and Payments
I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
1
vote
0answers
10 views
Recurring Direct Debit Donation Amount Changes Not Reported on CiviCRM Bank Reconciliation
We encountered an issue that when changes are made to a donor's contribution amount before a ACH/EFT run, the amount is reflected by the bank, but is not updating when running a bank reconciliation ...
1
vote
2answers
85 views
How to setup a camping event with 2 part payment option?
Here are the conditions I need to meet
Registration Cap: 15 people
Deposit Fee: £10, a non-refundable deposit of £10 per person is due at time of registration, to reserve your space.
Payment Options ...
2
votes
1answer
72 views
Can donors store their card details on dashboard?
I would like to give access to our donors to the contact dashboard and also let them donate from that page to different campaign or events signup, so they would not have to enter their details over ...
2
votes
1answer
83 views
Braintree with Wordpress not working with CiviEvent
I have a wordpress Civicrm instance and we are using Braintree as the payment processor. I'm trying to create a CiviEvent, selling tickets to an event. When I try to test payments out by submitting ...
4
votes
0answers
21 views
Webform with Payment and Preview has the sequence wrong
I am using CiviCRM 5.13.4 on Drupal 7.67.
I have built a Webform that captures Contact Details, a Membership of our organisation, and Payment (using a Contribution) for that Membership. I have also ...
2
votes
1answer
36 views
Check Processing - How does your organization do it?
There are quite a few checks that come into our office even though we have credit cards as an option. My question to other organizations would be "How do you handle a check once your organization ...
4
votes
1answer
72 views
CVV is being required in backoffice, even when it shouldn't be
Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
0
votes
1answer
33 views
Paypal Sandbox - Internal Service Error
I'm trying to hook up Paypal payments using Paypal Pro.
I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
2
votes
1answer
18 views
How to record work trades as payment on balance owed
We have a handful of people in our organization who pay for events partially with money and partially with work trades. Let's say they owe us $1000 for an event. In month 1, they make a partial ...
1
vote
0answers
70 views
Event Registration - Pending (Pay Later) - Cannot add payment
Example of issue:
Website user registers for event - chooses pay later option.
User makes payment via cash or other method at event.
Site administrator tries to change status to Completed and ...
0
votes
0answers
26 views
Can't change payment method in CiviProfile
We have Civi 5.8.1 on WordPress 5.1
A new contribution was added by an Admin. Check was accidentally selected and saved for the Payment Method. When we tried to edit that and change it to the ...
3
votes
0answers
19 views
Payment Processors - re-arrange in rows
Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
2
votes
2answers
87 views
Drupal webform billing fails: State/Province field is required
On Membership payment, using Drupal Webform, someone living in Singapore (for example) can not pay, as State/Province is required and Singapore has no State/Province defined. Gibraltar has the same.
...
5
votes
1answer
104 views
Change Payment Method without creating additional transactions
A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5.
Essentially - when manually adding contributions - sometimes people make mistakes. when ...
0
votes
1answer
52 views
How to Pay Later by Credit Card [duplicate]
We have some events which require very early registration, that the participants would like to pay later by Credit Card (easier than cheque)
Being given the contact_id and the contribution_id, the ...
4
votes
1answer
125 views
Creating a custom payment method with conditional field
So I understand that you can assign a payment processor any payment method - however - I am trying to create payment methods that replicate the behavior of Credit Card and Check. For example - when ...
1
vote
0answers
28 views
Webform - can accept zero payment
I have set up a webform to take event registrations. A user can click through to the payment form without selecting an event and can click submit. This doesn't register them for the event, but I would ...
3
votes
1answer
18 views
Reverse a payment
Posted the wrong amount to an event and would like to go back and fix. Not sure how to reverse the payment or just delete it.
Thanks,
Alex Englander
3
votes
2answers
77 views
What's the logic behind Contribution's Payment Method for offline Contributions?
I don't really understand Contribution / Payment Method (Instrument) workflow.
This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline):
...
0
votes
2answers
60 views
Payment Processor for UK
Which UK payment processors are most recommended to use with CiviCRM? (aside from PayPal)?
1
vote
1answer
30 views
Added credit card not showing up
I recently discovered that our payment processor does in fact accept a credit cared type that wasn't enabled before. I went to Administer > CiviContribute > Accepted Credit Cards and enabled the card (...
0
votes
1answer
35 views
Check Payment processor is not working for CIVIEVENT
I am having an issue with my Check Payment Processor.
I am trying to setup the Check Payment method as a default payment processor for the registration of my events.
I have set only check as a ...
0
votes
1answer
91 views
Request for help getting Stripe Payment Processor working in CiviCRM/Wordpress
I'm testing Stripe for payment processing in CiviCRM.
I have the latest Stripe Payment Processor extension (4.7.3)
And I'm running Wordpress 4.9.4/CiviCRM 4.7.27
I have a user side payment page ...
1
vote
1answer
413 views
Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'
When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths
https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1
I tried to reset path and I get a WSOD ...
2
votes
1answer
68 views
Support for crypto-currencies like Bitcoin
Our organization would like to start taking donations in the form of bitcoin. Is there any functionality out there I can use to integrate this within a CiviCRM-generated contribution page? Thanks ...
5
votes
2answers
119 views
Idea for extension Someone Else Pays - any feedback?
We are thinking about creating a native CiviCRM extension Someone Else Pays.
In CiviCRM you could use the soft credits (with a new soft credit type) to register another contact pay for an event ...
0
votes
1answer
71 views
via api created only first particpant gets a line: “Contribution Amount: 1”
I register participants and payments via the API.
Step 1: create a contribution for the buyer
Step 2: create participants
Step 3 create participant_payments linking the above.
The weird thing is ...
4
votes
1answer
85 views
How to fix Bookkeeping Transactions Report so it doesn't show redundant transactions (e.g., for changed Payment Method)?
If you change the Payment Method on a contribution, e.g., from "Credit Card" to "Check" for a $10 contribution, CiviCRM will leave the existing transaction record in place, and add two more ...
2
votes
2answers
84 views
confusing interface for staff registering contacts for events
When staff (at a client org) go to register people for paid events there is a difference in the interface and the ability to actually take/process a payment depending on what path is taken to the ...
0
votes
1answer
76 views
CiviCRM 4.7.25 - No such field - unknown column a.weight in field list on Activity
Upgraded a few days ago, everything seems fine. Just word that there are some issues registering new participants/payments, the UI "hangs" on submitting the form, but still records the participation.
...
1
vote
0answers
23 views
Why can't I save a payment processor in events
When I choose paypal for an event - which is set up and has been used successfully for other events - it will not save
when I choose save and done I get this error
DB Constraint Violation - ...
2
votes
1answer
32 views
Where to change details on payment processor?
I am using Wordpress 4.8.1 and CiviCRM 4.7.22.
Please see the screen shot of my payment processor on a contribution page. I am using Paypal Payments Pro. You will see where it says click the "...
0
votes
2answers
75 views
Online Registration Confirmation throws an error after Paypal checkout is done
After upgrading from 4.7.18 to 4.7.22 (maybe it has nothing to do with that) -
I check out and pay via Paypal in an online registration page, I get redirected to the Thank You page, where I can ...
0
votes
1answer
69 views
Why are all my iATS recurring payments for EFT/ACH marked as “pending incomplete transaction”?
This occured today, after upgrade from 4.6 to 4.7. The recurring credit cards appear to be updating properly in civiCRM, but not the EFT/ACH. More importantly, it also appears that the transactions in ...
