Questions tagged [payment-processor]

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CiviCRM's PayPal - Website Payments Pro no longer supported for new PayPal business customers

I have installed CiviCRM (5.50.1) on WordPress (6.0) for an Australian Not-For-Profit (NFP). The NFP has an existing PayPal Business account for credit card payments used with a PayPal button-based ...
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8 views

Possible to issue a batch refund?

My Org had an event cancelled. We need a way to issue a batch refund for all event registrants. Is there a way to do this in CiviCRM? We're using Authorize.net.
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2 votes
1 answer
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Does Authorize.net/CiviCRM integration require the use of "Webhooks" instead of "Silent Post"?

I'm nervous that Civi's documentation for Authorize.net is outdated. There appear to be cases where recurring ARB payments are processed by Authorize but the related Civi contributions & ...
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  • 355
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3D secure Implementation in Worldpay Extension

I am trying to implement 3D-secure for Online.Worldpay which is an API supported extension - I did manage to create the 3D-secure test working alright without any issue Document link Worldpay Document ...
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1 vote
1 answer
24 views

Error with dummy payment processor and email receipts

I set up a contribution page and trying it out I got an error message Payment Processor Error message :Failed to update contribution in database and was taken back to the payment confirmation page, ...
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  • 3,137
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1 answer
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How to account for credit card fees in reports?

How can I account for credit card processing fees in reports? For example, if a member renews via credit card for $15, we only get $14.26 after the processor takes their cut. I'd like to be able to ...
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  • 226
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1 answer
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Registering donor while using other payment processors

do you have any knowledge on whether it is possible to register a user who is using for payment a processor that isn't listed in official guides? We receive donations using Paypal but also through ...
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1 vote
1 answer
50 views

Contribution - Config Error

When trying to make a contribution end users are getting the following error Configuration error - unable to process paymentIntent Using CiviCRM 5.44.0, Stripe Payment Processor Extn Version 6.6.3 It ...
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Is there a payment processor that works in the UAE for non-profits?

For unavoidable reasons, PayPal is no longer available to a client in the UAE which I am working with. We tried Stripe, but they do not support non-profits. Does anyone know of another payment ...
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Stripe integration, Some transaction passe in Stripe Correctly but many stay unprocessed in the CRM on recurring donations

There are a bunch of recurring donations that show a status of incomplete even though they were completed in Stripe. How do I now link the payment in ChabadSuite? Why does this happen? We have been ...
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16 views

adding New Payment processor not working on multisite environment

Drupal 9, CiviCRM 5.39.2, Domain Module We have a multisite setup using a domain module. Each site has their own payment processor. While adding the new payment processor, the form is not working. it ...
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Stripe credit card updates and customer service any good?

We're seriously considering switching form PayPal to Stripe because PayPal's customer service is outright horrible (e.g. three times now they have simply closed our support case without any resolution ...
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4 votes
2 answers
820 views

cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings

From 1st of October ,we start getting following error, before that it was working fine... We are on Drupal 9, CiviCRM 5.33.5 version. Issue is with Paypal Pro. Oct 04 18:55:19 [error] $Fatal Error ...
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1 vote
1 answer
21 views

Error in the PagSeguro payment processor

When filling in the information of the payment processor PagSeguro and clicking on the save button, civicrm returns the error below: Warning: require_once(CRM/Core/Payment/PagSeguro.php): failed to ...
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2 votes
1 answer
36 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
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1 vote
0 answers
20 views

CiviCRM webform event booking - mutliple free events with a one-off booking fee, and allowing edits

I was wondering whether it was possible to use CiviCRM webform to create a booking form that would allow someone to: register for multiple upcoming events pay a single 'booking fee' edit their ...
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1 answer
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Stripe card number field not showing since upgrade to 6.6

The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe... Civi 5.36.1 Drupal 7.80
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1 vote
1 answer
23 views

PayPal recurring payments delayed by days

We've been using recurring payments with the 'PayPal - Website Payments Pro' processor for several years now. In the past we'd see an occasional delay between the user's submitting the payment on a ...
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1 answer
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Is there a way to pass additional information (e.g. Description) to the PayPal payment-processor?

We are using PayPal as our payment processor and Xero for our accounting. When reconciling the PayPal items generated from CiviCRM we noticed a field called "Description" that is usually ...
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0 votes
1 answer
26 views

Royal Television Society payment problem

I am trying to register for the RTS Virtual Careers Fair 2021, but no matter what card I try, I keep getting a denial message. Can you please help? I am accessing the payment from this page, empowered ...
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2 votes
0 answers
16 views

Cancel recurring payment link in the receipt is missing

When I enable 1 payment processor like stripe the cancel recurring payment link appears in the receipt. But as soon as I enable 2 payment processor the link disappears and only shows “this is a ...
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1 vote
0 answers
6 views

GlobalPayments API

Has anyone successfully integrated GlobalPayments into CiviCRM? I'm running on WordPress, and there is an API for WP, but I can't find one for CiviCRM. Thanks
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1 vote
2 answers
40 views

Can't pay for Civi Event using Stripe

I am trying to configure CiviEvent, but have a problem and don't know where to look. I have two test sites, as far as I can see both configured the same. CiviCRM 5.29.1, Stripe 6.5.1. Simple test ...
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1 vote
1 answer
40 views

WorldPay extension

Does anyone know of a working WorldPay extension? I know there was an alpha version developed by MillerTech in 2015 but unsurprisingly this doesn't work. I would be surprised if a company has not ...
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1 answer
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Is there a Donate Now type button that I can just plug into my drupal site?

I am interested in creating a donate button that can be used on drupal8 as well as if someone wanted to add it to their own site. I saw https://wiki.creativecommons.org/wiki/...
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1 answer
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Contribution Page Time to Submit

Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
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1 answer
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How to determine Payment Processor for "pending" transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
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1 vote
0 answers
10 views

Is CiviCRM PCI compliant when it works with Authorize.net?

Is CiviCRM PCI compliant when it works with Authorize.net ? Or more precise, has an installation (using civi/auth.net) you know of ever reached PCI compliance by a PCI Assessor, or do you think it ...
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1 vote
0 answers
31 views

Redirect TO PayPal Standard working for Events but not contribution pages

I have a site where payment for an event via Paypal Std works fine, but a contribution page set to use Paypal Std does not redirect to Paypal but just completes without leaving the site. There are no ...
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1 vote
0 answers
35 views

PayPal Standard payments returning contribution status Pending

I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
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1 vote
1 answer
101 views

session problem causes white screen

I have a website with paid events. Earlier, I mentioned that doing a payment for an event results in a white screen. The cause of the white screen is the session variables: they do not survive the ...
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1 vote
2 answers
43 views

CiviCRM send notification to admin if payment goes failed on recurring charges

I am using IATS payment processor. I want to get notified if any recurring charge goes failed.
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2 votes
0 answers
28 views

Unable to add new payment processor civicrm settings - payment processor

I am not able to see the "new payment processor" button on CiviCRM settings - payment processor. I am using working on the integration of CVCRM to word press. Thanks Umesh Kumar
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9 votes
3 answers
116 views

Which payment processors support refunding payments from within CiviCRM?

My client is certain that they have, in the past, initiated credit card refunds from within CiviCRM, such that it triggers an actual refund of the credit card payment to the cardholder. In contrast, ...
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  • 1,640
1 vote
0 answers
23 views

Cybersource setup for recurring payments

We've configured cybersource using omnipay and it works fine for one-time payments. Is there any plans/alternative to make this payment processor work for recurring payments in civicrm?
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1 vote
0 answers
84 views

User Select of Payment Processor in Webform fails to complete transaction

Using Webform CiviCRM to register participants in Event. Using Civi 5.21 with Stripe processor. Transaction will work if Payment processor set in Civi tab to be only Stripe or if processor is only ...
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4 votes
2 answers
87 views

Compucorp Membership Extras: Offline auto-renew questions

We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation. ...
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  • 455
1 vote
1 answer
33 views

Notification for failed payment transaction

is there a way to get a notification of some kind for when a recurring payment hasn't gone through? Maybe with membership rules? We've had it a couple of times now that payments haven't gone through ...
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  • 135
1 vote
1 answer
45 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
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  • 343
0 votes
1 answer
32 views

SCA/PSD2 compliant payment processor

What is the current SCA/PSD2 compliant payment processor available, other than stripe? Having lot of issues with stripe recently and not being so reliable and looking for an alternative. Note: ...
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1 vote
1 answer
58 views

Stripe/GoCardless Payment Processor payouts - Accounts reconciliation

I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless. As I understand it, ...
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2 votes
2 answers
42 views

Geocoding Provider Error

Contributions have been processed correctly so far, but when clicking on continue in both Paypal and Redsys (credit card) the following error appears (both Live and Test) php_network_getaddresses: ...
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2 votes
1 answer
79 views

Stripe processor: payment going through but registration is not! "Could not find valid value for id"

I'm on Joomla 3.19.13 with CiviCRM 5.18.2 and using the Stripe Payment Processor 6.2.2. This seems to be a problem popping up on Wordpress sites (https://civicrm.stackexchange.com/search?q=Could+not+...
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  • 533
2 votes
1 answer
78 views

Payment gateway for WordPress and Drupal

We have to build a payment gateway for CiviCRM in South Africa would like to know what all the modules are that are capable of taking payments? We CiviContribute and CiviEvents makes use of payment ...
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1 vote
0 answers
27 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
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1 vote
1 answer
85 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
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1 vote
0 answers
153 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
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  • 343
1 vote
1 answer
144 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
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  • 2,846
1 vote
1 answer
309 views

This transaction cannot be processed. The merchant's account is not able to process transactions

I am getting this error message in Paypal (Live transaction) My sandbox (testing) working alright This transaction cannot be processed. The merchant's account is not able to process transactions. ...
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0 votes
2 answers
320 views

How to fix stripe webhook settings?

I am on civi 5.16.3, drupal 7.X and stripe 5.4.1 and when setting up stripe webhook, keep receiving this message. how can I fix it please? Thanks
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