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Questions tagged [payment-processor]

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PayPal Status Pending (incomplete transaction) when paying via CiviEvent

I have noticed a weird behavior with PayPal. When paying a CiviEvent with PayPal I do not get any confirmation mail and the Status is "Pending (incomplete transaction)" while the payment ...
Maria's user avatar
  • 21
0 votes
0 answers
29 views

Patch 30392 - partially works - PayPal goes thru but attendee is not added to the event

I am starting a new thread as this might also occur if someone installs the patch below and also as this patch is going into the next release. This is a continuation of Upgrade from 5.65.1 to 5.74.0 - ...
markd's user avatar
  • 71
1 vote
1 answer
32 views

How to integrate Razorpay in civicrm?

I want to integrate the Razor pay in civicrm.so how to integrate the Razor pay in civicrm.
Akhil Raj's user avatar
1 vote
1 answer
30 views

what are the payment gateways are possible in civicrm for NGO in India

Any suggestion about the payment gateways are possible in civicrm for NGO in India
Akhil Raj's user avatar
0 votes
0 answers
25 views

CiviEvent with Stripe payments: 60% of payment attempts don't have any customer details

We have CiviEvent online registrations with online payments through Stripe. 40% of the registrations work just fine, but 60% of them fail. Checking in Stripe tells me that they are missing all ...
Torben Gundtofte-Bruun's user avatar
1 vote
1 answer
44 views

Move payment for civievent to the confirmation page

Is there a way to move the payment options to the confirmation page for events? I am using the onmnipay extension to work with paypal checkout. In order to move on to the confirmation screen, the user ...
user15536's user avatar
1 vote
1 answer
40 views

Saving Payment Processor directs to 404 page / Payment Processor Card Options Hidden

I've noticed a few odd symptoms but I'm not sure what the cause is: When I try to save the Payment Processor add/edit page, I get a 404 page (although the information does save). When adding a ...
Rose Lanigan's user avatar
  • 1,070
1 vote
1 answer
30 views

Can Authorize.net be used twice when setting up a payment processor?

We're in the process of setting up payment processor(s) in CiviCRM (v. 5.62.1), and are wondering if we can use the same Payment Processor Type (Authorize.net) more than once? The client has 2 ...
Jennifer's user avatar
1 vote
0 answers
105 views

Cannot add or edit a payment processor without error. Membership contribution "Failed to update contribution in database"

On a Civi 5.62.1 or 5.58.1 and WP 6.2.2 vanilla with all plugins except CiviCRM activated and 2023 theme, I am hitting this error upon adding or editing ANY payment processor (Stripe, Dummy, PayPal ...
Andy Burns's user avatar
  • 3,691
0 votes
0 answers
34 views

Payment processors with WordPress Caldera Forms and CiviCRM

We need some help to set up a CiviCRM Event registration form using Caldera Forms and a Payment Processor. But we haven't be able to find any Payment Processor plug-in that integrates with Caldera ...
Cristina P.'s user avatar
0 votes
1 answer
120 views

Permission Error when using Stripe payment process as unauthenticated user

I've created an events page for an event with fees. The fess are processes via a Stripe payment processor. When I'm logged onto CiviCRM, as an administrator, I can enter my credit card details and ...
gillenpj's user avatar
  • 171
1 vote
2 answers
78 views

How to fix DB Constraint Violation related to Payment Processor

The setup is CiviCRM 5.61.2 on Drupal 7.97. Using Stripe for payment with the latest version of the extension. We are getting the following error whenever we try to do anything. [error] $Fatal Error ...
The Amateur's user avatar
0 votes
1 answer
34 views

Selecting Payment Processor other than PayPal Pro shuts down Payment Processor setup window

This seems like a fundamental question, but I have searched and not found anything similar. Please excuse me if I have missed it. Having successfully used 'PayPal - website payments standard' as ...
Steven James's user avatar
0 votes
1 answer
44 views

Please help! Uncaught TypeError: CRM.payment is undefined No donations working on CiviCRM Contribute page!

I am still waiting for help on this issue. Please!
Hilary Binder's user avatar
1 vote
1 answer
324 views

Batch retrying Stripe webhooks

Sometimes you have webhooks from Stripe, or other processors that use the civicrm_paymentprocessor_webhook table, that were not successfully processed and need to be re-tried. This is most commonly ...
Andy Burns's user avatar
  • 3,691
1 vote
1 answer
32 views

Administer Payment Processor Page Error

I am installing a new installation of Civicrm 5.58.0 on Wordpress 6.1.1. I am trying to add Stripe as a payment processor on the "Administer Payment Processor" page and the only processor I ...
techupgroup's user avatar
0 votes
1 answer
73 views

Stripe Payment Error in Event registration for multiple participants: "Property 'paymentIntentID' has not been set"

I am finding an error in Event registrations for multiple participants. The Stripe Payment Processor is raising the following error: [error] Attempted to create paymentIntent from paymentMethod during ...
Cristina P.'s user avatar
1 vote
1 answer
22 views

Credit card expiration month is shown as 00 on confirmation screens and receipts

It seems the expiration date for credit cards is being displayed incorrectly as 00 YYYY (as in, it always shows 00 no matter what the actual input is) on event and contribution confirmation screens, ...
Lars SG's user avatar
  • 4,083
0 votes
1 answer
31 views

Payment Shared (mjwshared) - Table 'civicrm_paymentprocessor_webhook' doesn't exist

Apologies if answered elsewhere/already (point me in the right direction please as I've not found it yet!). I inherited a Civi+WP installation which seems to be missing this table: ...
Femonic's user avatar
2 votes
0 answers
26 views

In person contactless credit card payments

Are there any payment processors that integrate with CiviCRM that have an in person contactless payment option? I'm imagining a situation where we ask someone their name, bring up their contact, input ...
Lars SG's user avatar
  • 4,083
0 votes
1 answer
35 views

Civicrm and Opayo ( formerly sagepay )

I'm trying to integrate Opayo with CiviCRM, I found an old extension but it seems to be unsupported for my CiviCRM version, is there a current extension for CiviCRM and Opayo?
runforest's user avatar
1 vote
1 answer
42 views

"Payment Method" (in Contribute) vs. "Payment Processor" (in Events)

you've been very helpful before, so I'm hoping you can help again here. I "inherited" a WordPress + CiviCRM site, and therefore I did not do the installation / configuration. We are having ...
Scott H's user avatar
  • 53
2 votes
1 answer
23 views

Include Financial Type in Payment Processor Transaction Information

The PayflowPro payment processor extension for CiviCRM attempts to include the financial type by including the following item in the data that is sent to the PayflowPro API. Although, I had to modify ...
Rupert Raphael Amodia's user avatar
1 vote
1 answer
161 views

Stripe Payment error in multiple event registration when price amounts are different

I am finding an error in a multiple event registration when the fee amounts to pay are different for the different participants to the event. The Strip Payment Processor is raising the following error:...
Cristina P.'s user avatar
1 vote
0 answers
16 views

Flipcause Payment Processor Integration

Do any of you have experience with the Flipcause Payment Processor and perhaps using it to work with CiviCRM?
Rupert Raphael Amodia's user avatar
0 votes
1 answer
91 views

Civi error using D9 webform for contribution payments. "Unable to complete payment! Missing paymentIntentID"

Creating a donation page using D9 webform and Civi 5.51.3. Payment processor options are Stripe and Pay Later. In each case when donation is submitted the Civi error is "Unable to complete ...
Dave T's user avatar
  • 1,239
1 vote
0 answers
23 views

Will updating contact billing info in CiviCRM automatically update in Authorize.net?

My client is seeing a few failed recurring contribution transactions per week. I believe these are due to expired Credit Card details (expiration date). I'm wondering if I should enable this setting ...
dsmith63's user avatar
  • 419
0 votes
1 answer
294 views

CiviCRM's PayPal - Website Payments Pro no longer supported for new PayPal business customers

I have installed CiviCRM (5.50.1) on WordPress (6.0) for an Australian Not-For-Profit (NFP). The NFP has an existing PayPal Business account for credit card payments used with a PayPal button-based ...
Richard Keeble's user avatar
2 votes
1 answer
37 views

Does Authorize.net/CiviCRM integration require the use of "Webhooks" instead of "Silent Post"?

I'm nervous that Civi's documentation for Authorize.net is outdated. There appear to be cases where recurring ARB payments are processed by Authorize but the related Civi contributions & ...
dsmith63's user avatar
  • 419
1 vote
1 answer
41 views

Error with dummy payment processor and email receipts

I set up a contribution page and trying it out I got an error message Payment Processor Error message :Failed to update contribution in database and was taken back to the payment confirmation page, ...
Mick Kahn's user avatar
  • 3,227
0 votes
1 answer
42 views

How to account for credit card fees in reports?

How can I account for credit card processing fees in reports? For example, if a member renews via credit card for $15, we only get $14.26 after the processor takes their cut. I'd like to be able to ...
Dave's user avatar
  • 236
0 votes
1 answer
35 views

Registering donor while using other payment processors

do you have any knowledge on whether it is possible to register a user who is using for payment a processor that isn't listed in official guides? We receive donations using Paypal but also through ...
slovojed's user avatar
1 vote
1 answer
64 views

Contribution - Config Error

When trying to make a contribution end users are getting the following error Configuration error - unable to process paymentIntent Using CiviCRM 5.44.0, Stripe Payment Processor Extn Version 6.6.3 It ...
Juggy69's user avatar
  • 81
0 votes
0 answers
21 views

adding New Payment processor not working on multisite environment

Drupal 9, CiviCRM 5.39.2, Domain Module We have a multisite setup using a domain module. Each site has their own payment processor. While adding the new payment processor, the form is not working. it ...
Sunil Pawar's user avatar
0 votes
0 answers
45 views

Stripe credit card updates and customer service any good?

We're seriously considering switching form PayPal to Stripe because PayPal's customer service is outright horrible (e.g. three times now they have simply closed our support case without any resolution ...
MtnPavlas's user avatar
  • 856
4 votes
2 answers
3k views

cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings

From 1st of October ,we start getting following error, before that it was working fine... We are on Drupal 9, CiviCRM 5.33.5 version. Issue is with Paypal Pro. Oct 04 18:55:19 [error] $Fatal Error ...
Sunil Pawar's user avatar
1 vote
1 answer
27 views

Error in the PagSeguro payment processor

When filling in the information of the payment processor PagSeguro and clicking on the save button, civicrm returns the error below: Warning: require_once(CRM/Core/Payment/PagSeguro.php): failed to ...
Igor Pereira's user avatar
3 votes
1 answer
48 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
waikaeth's user avatar
1 vote
0 answers
26 views

CiviCRM webform event booking - mutliple free events with a one-off booking fee, and allowing edits

I was wondering whether it was possible to use CiviCRM webform to create a booking form that would allow someone to: register for multiple upcoming events pay a single 'booking fee' edit their ...
John's user avatar
  • 11
0 votes
1 answer
66 views

Stripe card number field not showing since upgrade to 6.6

The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe... Civi 5.36.1 Drupal 7.80
Keith Webb's user avatar
1 vote
1 answer
103 views

PayPal recurring payments delayed by days

We've been using recurring payments with the 'PayPal - Website Payments Pro' processor for several years now. In the past we'd see an occasional delay between the user's submitting the payment on a ...
MtnPavlas's user avatar
  • 856
0 votes
1 answer
35 views

Is there a way to pass additional information (e.g. Description) to the PayPal payment-processor?

We are using PayPal as our payment processor and Xero for our accounting. When reconciling the PayPal items generated from CiviCRM we noticed a field called "Description" that is usually ...
de Oldphart's user avatar
0 votes
1 answer
30 views

Royal Television Society payment problem

I am trying to register for the RTS Virtual Careers Fair 2021, but no matter what card I try, I keep getting a denial message. Can you please help? I am accessing the payment from this page, empowered ...
Gergana Krumova-Georgieva's user avatar
2 votes
0 answers
19 views

Cancel recurring payment link in the receipt is missing

When I enable 1 payment processor like stripe the cancel recurring payment link appears in the receipt. But as soon as I enable 2 payment processor the link disappears and only shows “this is a ...
Tapash's user avatar
  • 3,004
1 vote
0 answers
6 views

GlobalPayments API

Has anyone successfully integrated GlobalPayments into CiviCRM? I'm running on WordPress, and there is an API for WP, but I can't find one for CiviCRM. Thanks
Gary Smith's user avatar
1 vote
2 answers
54 views

Can't pay for Civi Event using Stripe

I am trying to configure CiviEvent, but have a problem and don't know where to look. I have two test sites, as far as I can see both configured the same. CiviCRM 5.29.1, Stripe 6.5.1. Simple test ...
user avatar
1 vote
1 answer
55 views

WorldPay extension

Does anyone know of a working WorldPay extension? I know there was an alpha version developed by MillerTech in 2015 but unsurprisingly this doesn't work. I would be surprised if a company has not ...
user8292's user avatar
  • 111
0 votes
1 answer
31 views

Is there a Donate Now type button that I can just plug into my drupal site?

I am interested in creating a donate button that can be used on drupal8 as well as if someone wanted to add it to their own site. I saw https://wiki.creativecommons.org/wiki/...
wet's user avatar
  • 1
0 votes
1 answer
55 views

Contribution Page Time to Submit

Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
Andy Burns's user avatar
  • 3,691
0 votes
1 answer
44 views

How to determine Payment Processor for "pending" transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
Martin_W's user avatar
  • 329

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