Questions tagged [payment-processor]
The payment-processor tag has no usage guidance.
242
questions
6
votes
0answers
20 views
Which payment processors support refunding payments from within CiviCRM?
My client is certain that they have, in the past, initiated credit card refunds from within CiviCRM, such that it triggers an actual refund of the credit card payment to the cardholder.
In contrast, ...
1
vote
0answers
8 views
Cybersource setup for recurring payments
We've configured cybersource using omnipay and it works fine for one-time payments.
Is there any plans/alternative to make this payment processor work for recurring payments in civicrm?
1
vote
0answers
21 views
User Select of Payment Processor in Webform fails to complete transaction
Using Webform CiviCRM to register participants in Event. Using Civi 5.21 with Stripe processor. Transaction will work if Payment processor set in Civi tab to be only Stripe or if processor is only ...
4
votes
2answers
51 views
Compucorp Membership Extras: Offline auto-renew questions
We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation.
...
1
vote
1answer
26 views
Notification for failed payment transaction
is there a way to get a notification of some kind for when a recurring payment hasn't gone through? Maybe with membership rules?
We've had it a couple of times now that payments haven't gone through ...
1
vote
1answer
27 views
Paypal PCI Compliance
Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks?
I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
0
votes
1answer
19 views
SCA/PSD2 compliant payment processor
What is the current SCA/PSD2 compliant payment processor available, other than stripe?
Having lot of issues with stripe recently and not being so reliable and looking for an alternative.
Note: ...
1
vote
1answer
45 views
Stripe/GoCardless Payment Processor payouts - Accounts reconciliation
I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless.
As I understand it, ...
2
votes
2answers
24 views
Geocoding Provider Error
Contributions have been processed correctly so far, but when clicking on continue in both Paypal and Redsys (credit card) the following error appears (both Live and Test)
php_network_getaddresses: ...
2
votes
1answer
34 views
Stripe processor: payment going through but registration is not! “Could not find valid value for id”
I'm on Joomla 3.19.13 with CiviCRM 5.18.2 and using the Stripe Payment Processor 6.2.2.
This seems to be a problem popping up on Wordpress sites (https://civicrm.stackexchange.com/search?q=Could+not+...
2
votes
1answer
54 views
Payment gateway for WordPress and Drupal
We have to build a payment gateway for CiviCRM in South Africa would like to know what all the modules are that are capable of taking payments?
We CiviContribute and CiviEvents makes use of payment ...
0
votes
0answers
20 views
How do I pass the method of payment from CF CiviCRM to CiviCRM?
I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
0
votes
0answers
13 views
Paypal with Guest checkout stopped working?
CiviCRM 5.7, Drupal 7
As of about May 2019, around the time we upgraded to 5.7, the "guest checkout" option disappeared, i.e. it meant that donors had to create a paypal account to make a donation.
...
1
vote
1answer
34 views
Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment
I'm at a total loss on how to make this work.
I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
1
vote
0answers
73 views
'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause
I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
1
vote
1answer
37 views
PayPal Pro IPN returns 403 error
Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4
How can I fix it please?
I have tried this but still ...
1
vote
1answer
53 views
This transaction cannot be processed. The merchant's account is not able to process transactions
I am getting this error message in Paypal (Live transaction) My sandbox (testing) working alright
This transaction cannot be processed. The merchant's account is not able to process transactions.
...
0
votes
2answers
103 views
How to fix stripe webhook settings?
I am on civi 5.16.3, drupal 7.X and stripe 5.4.1
and when setting up stripe webhook, keep receiving this message. how can I fix it please? Thanks
2
votes
0answers
27 views
Settings for moving recurring payments to Stripe
I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows:
"Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
4
votes
1answer
104 views
Random Stripe Webhook Issues
Latest CiviCRM - Latest Stripe - Wordpress
I am getting this error often:
Stripe Payment Processor Webhook: Credit Card (3)
Stripe Payment Processor Webhook: Credit Card (4)
From what I can tell - ...
2
votes
2answers
57 views
problem configuring mollie payment
I recently updated the civicrm plugin to version 5.16, the latest.
I am trying to configure a event so that it can be paid with IDEAL (that is via interpay - mollie).
For this I use admin>system>...
1
vote
0answers
18 views
Configure cybersource payment processor using omnipay extension
Has anyone configured Cybersource in civi using the omnipay extension?
The setup from https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/ seems to add a new profile but ...
2
votes
1answer
216 views
Authorize.net is upgrading to CyberSource SCA. Will our payment gateway still work?
Auth.net tell us that they are upgrading our account to CyberSource and that this entails moving to Strong Customer Authentication (SCA).
Looking at their information on this, https://www.cybersource....
3
votes
2answers
48 views
Add transaction fee
How do we take transaction fees into account when setting up a price on Civi?
We have prices for what we charge for memberships and training, but how do we set a percentage for transaction fee for ...
3
votes
1answer
91 views
Steps to move from paypal to Stripe?
If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
1
vote
0answers
26 views
How to move recurring contribution when changed Payment processor?
We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
1
vote
1answer
35 views
Multiple Payment Processing account in Civicrm
Good day all,
A company needs to setup Social Giving using Civicrm.
Is it possible to allow multiple non-profits enable their respective Payment Processing in single Civicrm installation/instance? ...
2
votes
1answer
11 views
Does iATS payment requires SEPA Direct debit for ACH to work?
We are in the UK and would like to process direct debit from Civicrm. I found iATS payment processor can process ACH/DD. Just wondering is processing UK DD a built in feature of iATS payment? Does it ...
2
votes
1answer
79 views
Braintree with Wordpress not working with CiviEvent
I have a wordpress Civicrm instance and we are using Braintree as the payment processor. I'm trying to create a CiviEvent, selling tickets to an event. When I try to test payments out by submitting ...
2
votes
1answer
65 views
Authorize.net E-checks?
I need to be able to add the ability to do e-checks via Authorize.net. But it appears the only extension that was available for this says it shouldn't be used because it messed with a core CiviCRM ...
0
votes
0answers
19 views
What webhooks Endpoint to select for Stripe 5.3.2 extension
We are taking payments for contribution, events, memberships, and recurring payments with paypal pro currently for processing online and in backoffice. Planning to move towards Stripe extension and ...
1
vote
0answers
45 views
What is alternative solution to paypal pro due to PSD2 compliance issue
After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
1
vote
0answers
21 views
Configuring CardPointe Gateway
I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
0
votes
0answers
13 views
Tap and go payments
Has anyone worked out tap and go payments or PayPal device integrated that allows for membership or membership renewal to be made without having to enter the card number?
0
votes
1answer
41 views
way to test stripe recurring failed payment
Whenever recurring payment failed due to change in card number, card expiring, cancellation of credit card, or the card issuer not recognising the payment. I have to sent notification to user. Stripe ...
1
vote
1answer
28 views
What is the grey box on selecting Webform Payment Processor?
Specific Issue
I have a View that contains a Views Block Area as one of its rows. In each of these Views Block Areas I have a Webform that contains a CiviCRM Payment Processor.
I want the Payment ...
1
vote
0answers
23 views
Bug in submit credit card event form when processor returns error
There is a problem with one of the paths to register a contact for an event where if an error is returned from the payment processor (in this case IATS) the form just hangs and never returns. When the ...
2
votes
2answers
41 views
Credit Card Icons Missing after Upgrade
I upgraded CiviCRM from 5.6.1 to 5.9.0 and later tried 5.10.4. Both time the credit card icons on our contribution and registration pages were missing after the upgrade (see image). I had to revert ...
0
votes
1answer
102 views
Does Authorize.net's MD5 Hash End-of-Life affect CiviCRM? [duplicate]
Regarding:
https://support.authorize.net/s/article/MD5-Hash-End-of-Life-Signature-Key-Replacement
Authorize.Net is phasing out the MD5 based hash use for transaction response
verification in ...
6
votes
2answers
314 views
PayPal PSD2 - new European Union directive from 14th September 2019
A couple of clients using PayPal have received an email regarding a new European Union directive.
Some info from the email –
As a business accepting card payments, your online checkout will need
...
7
votes
1answer
186 views
Payment Processor. MD5 Hash Removal/Disablement from Authorize.Net
Today Morning I got an Email from the authorize.net regarding MD5 Hash Removal/Disablement. Here what exactly they stated.
Authorize.Net is phasing out the MD5 based transHash element in favor
of ...
5
votes
1answer
91 views
CiviCRM Stripe PCI Compliance
I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
0
votes
1answer
65 views
Can you use multiple payment processor on one form
I want my users to be able to choose from two different payment processors. I have two payment processors set up in Civi. When I am logged in as admin and go to my donate form I see a fieldset called "...
4
votes
1answer
46 views
Unable to make backend contributions with non-default payment processor (sometimes) “no class provided” error
As per the title, here's how it happens:
Create a payment processor instance (i.e. add payment processor here
/civicrm/admin/paymentProcessor?reset=1)
Create a second one of the same type, different ...
1
vote
1answer
93 views
What payment processors work with WordPress Caldera and CiviCRM, and which of those work with recurring
This is an open-ended question to pull together information as folk develop more options. The below answer is based on snips from https://chat.civicrm.org/civicrm/pl/4refrsqotib9tf9gyrscffk8my
2
votes
1answer
16 views
Why can't I create a payment processor in multisite?
I have a multisite setup with a payment processor defined in one site. When I try to create one in the other site, it does not save and I get this error: "Expected one PaymentProcessor but found 2".
0
votes
1answer
29 views
Two payment processors options on one webform
Different payment processors offer different options that we would like to have available from a single form. Is it possible to have different payment processors engaged from different form options on ...
3
votes
3answers
258 views
anyone getting “IPN warning” emails from PayPal?
About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
2
votes
0answers
71 views
Paypal Pro IPN failures for non-recurring payments
We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like -
{"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
2
votes
1answer
41 views
PxPay Recur Payment gets stuck in pending mode
CiviCRM 5.3.1 with Omnipay extension 2.5
Added a PaymentExpress PxPay processor. After setting up a recur contribution for a contact the first payment is done successfully without any errors.
The ...
