Questions tagged [payment-processor]

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4 votes
1 answer
103 views

Civi posting additional records for recurring PayPal transactions

I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records. I have exported an example including the following tables: ...
3 votes
0 answers
68 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
  • 3,723
3 votes
0 answers
117 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
3 votes
0 answers
102 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
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2 votes
1 answer
40 views

Fooling civicrm into thinking payment processor supports recurring donatoins

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. Frustratingly, If you have two payment processors and one of them does not support recurring ...
2 votes
0 answers
16 views

Cancel recurring payment link in the receipt is missing

When I enable 1 payment processor like stripe the cancel recurring payment link appears in the receipt. But as soon as I enable 2 payment processor the link disappears and only shows “this is a ...
  • 2,856
2 votes
0 answers
28 views

Unable to add new payment processor civicrm settings - payment processor

I am not able to see the "new payment processor" button on CiviCRM settings - payment processor. I am using working on the integration of CVCRM to word press. Thanks Umesh Kumar
2 votes
0 answers
32 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
  • 2,856
2 votes
0 answers
83 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
2 votes
0 answers
89 views

Stripe error: Plan already exists

I am getting the following error on a Stripe page that is set up to handle recurring membership contributions. I'm wondering if people have seen this before and if anyone has pointers on what the ...
2 votes
0 answers
94 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
  • 3,723
2 votes
1 answer
64 views

payment-processor for multiple (bulk) memberships

I am trying to create a form to renew dues for multiple members at once. We do dues by member organization and not the individual. I have a form working to do that, but need a way to bulk pay. I can'...
2 votes
0 answers
30 views

How to interpret "context" field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
2 votes
0 answers
234 views

Paypal Express API credentials

I am using drupal 7.56 + civicrm 4.7.25 I have a Paypal account and I configured a Payment Processor for test with the REST API credentials from https://developer.paypal.com REST API Sandbox account ...
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2 votes
1 answer
147 views

Membership form that also allows for just a donation to be made

The membership form https://www.colongwilderness.org.au/join-donate-membership has the option to select a membership or 'none' and make a donation. If just a donation is chosen then the form submits ...
2 votes
0 answers
203 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
2 votes
0 answers
26 views

ePay Payment Processor not recognized when adding new payment processor

I've been writing an extension for CiviCRM to add ePay (epay.dk) as a payment processor. I've been following the tutorial at https://wiki.civicrm.org/confluence/display/CRMDOC/Example+of+creating+a+...
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2 votes
0 answers
29 views

What to do when online event registration doesn't process?

We have an event that requires online registration with a fee. It was working well up until today. We have some folks registering, after inputting all their information and hitting submit, the "submit"...
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2 votes
0 answers
61 views

Authorize.net - Customer ID (working with CIM)

We are changing to authorize.net as payment processor. Everything is working fine. We have the Customer Information Manager (CIM) in Authorize.net turned on. When we do a recurring billing Civi ...
2 votes
0 answers
101 views

Is it possible to run the UK Direct Debit/GoCardless payment processor alongside Paypal Website Payments Standard?

Using Civi 4.6.18 with Wordpress, we have event registrations working smoothly using the Paypal Website Payments Standard payment processor. The next stage is to get memberships up and running and we ...
  • 3,723
2 votes
0 answers
32 views

Payment processor for PayTrace

Has anyone looked into or done any dev work on a payment processor extension for PayTrace? Thanks
  • 51
2 votes
0 answers
232 views

Delayed processing of recurring monthly membership using PayPal

We use PayPal to process payments for memberships which allow our users special access to our public website. We recently started a monthly membership with auto-renew, and there seems to be a problem:...
2 votes
0 answers
40 views

Is there any direction toward supporting a direct post payment processor model

I was reading Eileen's blog here: https://civicrm.org/blogs/eileen/rethinking-payment-processing and was wondering if there is any plans to update the payment processor architecture to support the ...
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1 vote
0 answers
10 views

Will updating contact billing info in CiviCRM automatically update in Authorize.net?

My client is seeing a few failed recurring contribution transactions per week. I believe these are due to expired Credit Card details (expiration date). I'm wondering if I should enable this setting ...
  • 387
1 vote
0 answers
21 views

CiviCRM webform event booking - mutliple free events with a one-off booking fee, and allowing edits

I was wondering whether it was possible to use CiviCRM webform to create a booking form that would allow someone to: register for multiple upcoming events pay a single 'booking fee' edit their ...
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1 vote
0 answers
6 views

GlobalPayments API

Has anyone successfully integrated GlobalPayments into CiviCRM? I'm running on WordPress, and there is an API for WP, but I can't find one for CiviCRM. Thanks
1 vote
1 answer
40 views

WorldPay extension

Does anyone know of a working WorldPay extension? I know there was an alpha version developed by MillerTech in 2015 but unsurprisingly this doesn't work. I would be surprised if a company has not ...
  • 111
1 vote
0 answers
10 views

Is CiviCRM PCI compliant when it works with Authorize.net?

Is CiviCRM PCI compliant when it works with Authorize.net ? Or more precise, has an installation (using civi/auth.net) you know of ever reached PCI compliance by a PCI Assessor, or do you think it ...
  • 1,159
1 vote
0 answers
31 views

Redirect TO PayPal Standard working for Events but not contribution pages

I have a site where payment for an event via Paypal Std works fine, but a contribution page set to use Paypal Std does not redirect to Paypal but just completes without leaving the site. There are no ...
1 vote
0 answers
35 views

PayPal Standard payments returning contribution status Pending

I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
1 vote
0 answers
27 views

Cybersource setup for recurring payments

We've configured cybersource using omnipay and it works fine for one-time payments. Is there any plans/alternative to make this payment processor work for recurring payments in civicrm?
1 vote
0 answers
87 views

User Select of Payment Processor in Webform fails to complete transaction

Using Webform CiviCRM to register participants in Event. Using Civi 5.21 with Stripe processor. Transaction will work if Payment processor set in Civi tab to be only Stripe or if processor is only ...
  • 1,139
1 vote
0 answers
27 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
1 vote
0 answers
157 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
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1 vote
0 answers
28 views

Configure cybersource payment processor using omnipay extension

Has anyone configured Cybersource in civi using the omnipay extension? The setup from https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/ seems to add a new profile but ...
1 vote
0 answers
29 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
  • 2,856
1 vote
0 answers
49 views

What is alternative solution to paypal pro due to PSD2 compliance issue

After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
  • 2,856
1 vote
0 answers
26 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
1 vote
0 answers
27 views

Bug in submit credit card event form when processor returns error

There is a problem with one of the paths to register a contact for an event where if an error is returned from the payment processor (in this case IATS) the form just hangs and never returns. When the ...
  • 590
1 vote
0 answers
106 views

Three minute payment confirmation url response delay for payment processor

I have a coop.symbiotic.moneticoclassique payment-processor set up and right now everything but the response to the payment gateway works. The user pays for an item and is redirected to the payment ...
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1 vote
0 answers
35 views

Do you use PayFlowPro in Civi?

We are using civi 5.0.1 on Wordpress 4.9 My question is simple. I would just like to know if anyone here is or ever has successfully used PayFlowPro in civi. We have a reason to believe that Civi is ...
  • 259
1 vote
0 answers
37 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
  • 259
1 vote
0 answers
33 views

How can I allow multiple payment attempts through civicrm webform to prevent having to start from scratch if payment fails?

We have a webform using the CiviCRM Webform integration which is allowing people to sign up for paid events. The webform is connected to a payment processor. When someones payment fails/gets declined ...
1 vote
0 answers
18 views

Customer seeing error after successful Click and Pledge Payment

After a successful payment through the Click and Pledge extension, a customer saw this: Warning: DOMDocument::createElement(): unterminated entity reference q=civicrm/event/register&...
1 vote
0 answers
14 views

Wrong Authnet transaction key entered, memberships pending, event registrations complete?

We use the payment processor Authorize.net. The incorrect transaction key was entered, and for about 4 weeks people paid for memberships and registered for meetings on our website. The memberships in ...
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1 vote
0 answers
24 views

Integrating Multi-Channel External Payment Gateway with CiviCRM/Wordpress

I've been working with a client in Indonesia to get up and running on CiviCRM to help raise money online, and better keep track of those donations. We are working with an external payment gateway ...
  • 93
1 vote
0 answers
39 views

Has Anyone Integrated Clover as a Payment Processor?

We have a new client, an art gallery, that uses Clover for their merchant processing in the gallery. They'd like to simplify things by changing from PayPal as the CiviCRM payment processor to Clover. ...
1 vote
0 answers
76 views

Authorize.net Invoice ID Field Length

We are switching to Authorize.net as payment processor. The Invoice ID in CiviCRM is 32 characters. However, Authorize.net's Invoice Number field is only 20 characters. The Invoice ID when passed ...
1 vote
0 answers
63 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
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1 vote
0 answers
31 views

eWAY payment processor not sending receipts on membership signup

When signing up for membership using contribution page, our eWAY payment processor is not generating a receipt for the end user. The Civi contact is created correctly, the Civi receipt is sent to the ...
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