Questions tagged [payment-processor]

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4
votes
1answer
90 views

Civi posting additional records for recurring PayPal transactions

I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records. I have exported an example including the following tables: ...
3
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0answers
60 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
3
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0answers
109 views

Authorize.net Accept.js payment processor

Authorize.net recently released their Accept.js payment processing method -- very similar to Stripe. The big advantage is that CC data goes directly from the user's browser to Authorize.net's servers....
3
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0answers
96 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
2
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0answers
22 views

Unable to add new payment processor civicrm settings - payment processor

I am not able to see the "new payment processor" button on CiviCRM settings - payment processor. I am using working on the integration of CVCRM to word press. Thanks Umesh Kumar
2
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0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
2
votes
1answer
68 views

Authorize.net E-checks?

I need to be able to add the ability to do e-checks via Authorize.net. But it appears the only extension that was available for this says it shouldn't be used because it messed with a core CiviCRM ...
2
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0answers
75 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
2
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0answers
79 views

Stripe error: Plan already exists

I am getting the following error on a Stripe page that is set up to handle recurring membership contributions. I'm wondering if people have seen this before and if anyone has pointers on what the ...
2
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0answers
80 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
2
votes
1answer
36 views

payment-processor for multiple (bulk) memberships

I am trying to create a form to renew dues for multiple members at once. We do dues by member organization and not the individual. I have a form working to do that, but need a way to bulk pay. I can'...
2
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0answers
27 views

How to interpret “context” field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
2
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0answers
204 views

Paypal Express API credentials

I am using drupal 7.56 + civicrm 4.7.25 I have a Paypal account and I configured a Payment Processor for test with the REST API credentials from https://developer.paypal.com REST API Sandbox account ...
2
votes
1answer
106 views

Membership form that also allows for just a donation to be made

The membership form https://www.colongwilderness.org.au/join-donate-membership has the option to select a membership or 'none' and make a donation. If just a donation is chosen then the form submits ...
2
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0answers
192 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
2
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0answers
22 views

ePay Payment Processor not recognized when adding new payment processor

I've been writing an extension for CiviCRM to add ePay (epay.dk) as a payment processor. I've been following the tutorial at https://wiki.civicrm.org/confluence/display/CRMDOC/Example+of+creating+a+...
2
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0answers
26 views

What to do when online event registration doesn't process?

We have an event that requires online registration with a fee. It was working well up until today. We have some folks registering, after inputting all their information and hitting submit, the "submit"...
2
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0answers
56 views

Authorize.net - Customer ID (working with CIM)

We are changing to authorize.net as payment processor. Everything is working fine. We have the Customer Information Manager (CIM) in Authorize.net turned on. When we do a recurring billing Civi ...
2
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0answers
40 views

How to alert an admin that a credit card used for recurring payments is coming up to the Expiry Date

I expect the answers to this will depend on the type of payment processor. In this case it is Authorize.net. My research has found this old forum thread which led to this Extension which may have ...
2
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0answers
98 views

Is it possible to run the UK Direct Debit/GoCardless payment processor alongside Paypal Website Payments Standard?

Using Civi 4.6.18 with Wordpress, we have event registrations working smoothly using the Paypal Website Payments Standard payment processor. The next stage is to get memberships up and running and we ...
2
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0answers
28 views

Payment processor for PayTrace

Has anyone looked into or done any dev work on a payment processor extension for PayTrace? Thanks
2
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0answers
229 views

Delayed processing of recurring monthly membership using PayPal

We use PayPal to process payments for memberships which allow our users special access to our public website. We recently started a monthly membership with auto-renew, and there seems to be a problem:...
2
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0answers
40 views

Is there any direction toward supporting a direct post payment processor model

I was reading Eileen's blog here: https://civicrm.org/blogs/eileen/rethinking-payment-processing and was wondering if there is any plans to update the payment processor architecture to support the ...
1
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0answers
24 views

Redirect TO PayPal Standard working for Events but not contribution pages

I have a site where payment for an event via Paypal Std works fine, but a contribution page set to use Paypal Std does not redirect to Paypal but just completes without leaving the site. There are no ...
1
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0answers
25 views

PayPal Standard payments returning contribution status Pending

I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
1
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0answers
14 views

Cybersource setup for recurring payments

We've configured cybersource using omnipay and it works fine for one-time payments. Is there any plans/alternative to make this payment processor work for recurring payments in civicrm?
1
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0answers
48 views

User Select of Payment Processor in Webform fails to complete transaction

Using Webform CiviCRM to register participants in Event. Using Civi 5.21 with Stripe processor. Transaction will work if Payment processor set in Civi tab to be only Stripe or if processor is only ...
1
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0answers
25 views

How do I pass the method of payment from CF CiviCRM to CiviCRM?

I'm building a contribution form in Caldera and using the CF CiviCRM contribution processor. I can't figure out how to enable options for both the online payment gateway and the "pay later" for users ...
1
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0answers
85 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
1
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0answers
20 views

Configure cybersource payment processor using omnipay extension

Has anyone configured Cybersource in civi using the omnipay extension? The setup from https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/ seems to add a new profile but ...
1
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0answers
28 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
1
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0answers
48 views

What is alternative solution to paypal pro due to PSD2 compliance issue

After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
1
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0answers
22 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
1
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0answers
25 views

Bug in submit credit card event form when processor returns error

There is a problem with one of the paths to register a contact for an event where if an error is returned from the payment processor (in this case IATS) the form just hangs and never returns. When the ...
1
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0answers
45 views

Three minute payment confirmation url response delay for payment processor

I have a coop.symbiotic.moneticoclassique payment-processor set up and right now everything but the response to the payment gateway works. The user pays for an item and is redirected to the payment ...
1
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0answers
38 views

Integrating with Elavon

How does one setup the integration with Elavon Payment Processor? Is there anything to do on the Elavon side? Have you had good experience integrating CiviCRM with Elavon?
1
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0answers
33 views

Do you use PayFlowPro in Civi?

We are using civi 5.0.1 on Wordpress 4.9 My question is simple. I would just like to know if anyone here is or ever has successfully used PayFlowPro in civi. We have a reason to believe that Civi is ...
1
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0answers
32 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
1
vote
0answers
33 views

How can I allow multiple payment attempts through civicrm webform to prevent having to start from scratch if payment fails?

We have a webform using the CiviCRM Webform integration which is allowing people to sign up for paid events. The webform is connected to a payment processor. When someones payment fails/gets declined ...
1
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0answers
17 views

Customer seeing error after successful Click and Pledge Payment

After a successful payment through the Click and Pledge extension, a customer saw this: Warning: DOMDocument::createElement(): unterminated entity reference q=civicrm/event/register&...
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0answers
13 views

Wrong Authnet transaction key entered, memberships pending, event registrations complete?

We use the payment processor Authorize.net. The incorrect transaction key was entered, and for about 4 weeks people paid for memberships and registered for meetings on our website. The memberships in ...
1
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0answers
21 views

Integrating Multi-Channel External Payment Gateway with CiviCRM/Wordpress

I've been working with a client in Indonesia to get up and running on CiviCRM to help raise money online, and better keep track of those donations. We are working with an external payment gateway ...
1
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0answers
32 views

Has Anyone Integrated Clover as a Payment Processor?

We have a new client, an art gallery, that uses Clover for their merchant processing in the gallery. They'd like to simplify things by changing from PayPal as the CiviCRM payment processor to Clover. ...
1
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0answers
53 views

Authorize.net Invoice ID Field Length

We are switching to Authorize.net as payment processor. The Invoice ID in CiviCRM is 32 characters. However, Authorize.net's Invoice Number field is only 20 characters. The Invoice ID when passed ...
1
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0answers
57 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
1
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0answers
28 views

eWAY payment processor not sending receipts on membership signup

When signing up for membership using contribution page, our eWAY payment processor is not generating a receipt for the end user. The Civi contact is created correctly, the Civi receipt is sent to the ...
1
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0answers
23 views

joomla front end payment process different to back end test drive process

Using CiviCRM v4.7 under Joomla v3.5 Am developing a payment extension (type notify) which is all but working when I test the contribution page on the back end: user is transferred to goCardless site ...
1
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0answers
71 views

Paypal Pro Checkout- different links created for contribution pages and webforms

We have a site with Paypal pro configured as default payment processor. One membership contribution page is linked to a webform (gathers additional contact data). Credit Cards details entered ...
1
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0answers
36 views

Has anyone used the AUTHORIZE.NET ECHECK.NET extension with Civi 4.4

We've tried installing it but the field snippet always displays the credit card field not the appropriate fields for an ACH transaction. I've posted an issue on github but nothing positive yet. https:...
1
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0answers
29 views

Contributions appearing twice in Civi, once in Authorize - why?

We're on Civi 4.6.3. We use Authorize for recurring debit/credit card contributions (though we are switching over to iATS for bank drafts, and if that works well, switching over to iATS for credit/...