Questions tagged [payment-processor]

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0answers
113 views

'Could not find valid value for id',' is not of the type Positive Errors', unable to find root cause

I've been trying to figure out the root cause of this error for a while and I haven't really made much progress. There is a number of threads which people in different situations but all avenues didn'...
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0answers
21 views

Configure cybersource payment processor using omnipay extension

Has anyone configured Cybersource in civi using the omnipay extension? The setup from https://www.ryanplugins.com/how-to-setup-cybersource-secure-acceptance-profile/ seems to add a new profile but ...
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0answers
29 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
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49 views

What is alternative solution to paypal pro due to PSD2 compliance issue

After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
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0answers
24 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
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0answers
26 views

Bug in submit credit card event form when processor returns error

There is a problem with one of the paths to register a contact for an event where if an error is returned from the payment processor (in this case IATS) the form just hangs and never returns. When the ...
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0answers
72 views

Three minute payment confirmation url response delay for payment processor

I have a coop.symbiotic.moneticoclassique payment-processor set up and right now everything but the response to the payment gateway works. The user pays for an item and is redirected to the payment ...
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0answers
33 views

Do you use PayFlowPro in Civi?

We are using civi 5.0.1 on Wordpress 4.9 My question is simple. I would just like to know if anyone here is or ever has successfully used PayFlowPro in civi. We have a reason to believe that Civi is ...
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0answers
34 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
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0answers
33 views

How can I allow multiple payment attempts through civicrm webform to prevent having to start from scratch if payment fails?

We have a webform using the CiviCRM Webform integration which is allowing people to sign up for paid events. The webform is connected to a payment processor. When someones payment fails/gets declined ...
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0answers
18 views

Customer seeing error after successful Click and Pledge Payment

After a successful payment through the Click and Pledge extension, a customer saw this: Warning: DOMDocument::createElement(): unterminated entity reference q=civicrm/event/register&...
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14 views

Wrong Authnet transaction key entered, memberships pending, event registrations complete?

We use the payment processor Authorize.net. The incorrect transaction key was entered, and for about 4 weeks people paid for memberships and registered for meetings on our website. The memberships in ...
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21 views

Integrating Multi-Channel External Payment Gateway with CiviCRM/Wordpress

I've been working with a client in Indonesia to get up and running on CiviCRM to help raise money online, and better keep track of those donations. We are working with an external payment gateway ...
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0answers
35 views

Has Anyone Integrated Clover as a Payment Processor?

We have a new client, an art gallery, that uses Clover for their merchant processing in the gallery. They'd like to simplify things by changing from PayPal as the CiviCRM payment processor to Clover. ...
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59 views

Authorize.net Invoice ID Field Length

We are switching to Authorize.net as payment processor. The Invoice ID in CiviCRM is 32 characters. However, Authorize.net's Invoice Number field is only 20 characters. The Invoice ID when passed ...
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62 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
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0answers
31 views

eWAY payment processor not sending receipts on membership signup

When signing up for membership using contribution page, our eWAY payment processor is not generating a receipt for the end user. The Civi contact is created correctly, the Civi receipt is sent to the ...
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0answers
23 views

joomla front end payment process different to back end test drive process

Using CiviCRM v4.7 under Joomla v3.5 Am developing a payment extension (type notify) which is all but working when I test the contribution page on the back end: user is transferred to goCardless site ...
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0answers
71 views

Paypal Pro Checkout- different links created for contribution pages and webforms

We have a site with Paypal pro configured as default payment processor. One membership contribution page is linked to a webform (gathers additional contact data). Credit Cards details entered ...
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0answers
38 views

Has anyone used the AUTHORIZE.NET ECHECK.NET extension with Civi 4.4

We've tried installing it but the field snippet always displays the credit card field not the appropriate fields for an ACH transaction. I've posted an issue on github but nothing positive yet. https:...
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29 views

Contributions appearing twice in Civi, once in Authorize - why?

We're on Civi 4.6.3. We use Authorize for recurring debit/credit card contributions (though we are switching over to iATS for bank drafts, and if that works well, switching over to iATS for credit/...
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2answers
276 views

How to fix stripe webhook settings?

I am on civi 5.16.3, drupal 7.X and stripe 5.4.1 and when setting up stripe webhook, keep receiving this message. how can I fix it please? Thanks
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1answer
104 views

Does Authorize.net's MD5 Hash End-of-Life affect CiviCRM? [duplicate]

Regarding: https://support.authorize.net/s/article/MD5-Hash-End-of-Life-Signature-Key-Replacement Authorize.Net is phasing out the MD5 based hash use for transaction response verification in ...
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1answer
37 views

Check Payment processor is not working for CIVIEVENT

I am having an issue with my Check Payment Processor. I am trying to setup the Check Payment method as a default payment processor for the registration of my events. I have set only check as a ...
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1answer
97 views

Payment Later/Payment Method missing

I was hoping someone could help me with this. I've been working on this for a couple of days and can't figure this out. Basically, the payment method block is missing from Event online registration ...
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1answer
21 views

Stripe card number field not showing since upgrade to 6.6

The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe... Civi 5.36.1 Drupal 7.80
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1answer
43 views

Contribution Page Time to Submit

Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
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1answer
32 views

Two payment processors options on one webform

Different payment processors offer different options that we would like to have available from a single form. Is it possible to have different payment processors engaged from different form options on ...
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2answers
72 views

Payment Processor for UK

Which UK payment processors are most recommended to use with CiviCRM? (aside from PayPal)?
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1answer
36 views

Google Checkout disabled but causes Network Error loading Membership tab

Payment processor Google Checkout is disabled, but Civi is still trying to load its file which doesn't exit: PHP Warning: require_once(CRM/Core/Payment/Google.php): failed to open stream: No such ...
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2answers
43 views

Need to change default text on Credit Card area

I am using civi 4.7.29 on wordpress 4.9.1 Please see the screen shot. I am using PayPal Payments Pro and I need to remove or change the marked lines. Can you tell me which file to edit? Also I would ...
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1answer
61 views

eWay Payment Processor error 9001 on contribution - help please

eWay Payment Processor error 9001 on Contact's Contribution page. Setup new eWay account works fine with Xero, however, with CiviCrm (4.7.10) when used with a Contact's Contribution page I get a "...
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1answer
101 views

Payment Processor Error 9003, and logging

I have the same issue that this person did, though I'm updated to 4.6.10 The issue is that when submitting payments, I get the 9003 error code, which says "MD5 Verification failed." I've reset the ...
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2answers
93 views

Submit Credit Card Membership (or Event Registration) Not showing in Admin

Not exactly sure what happened, but now the Submit Credit Card Membership option is not available in the Admin side of a Joomla install (v3.5.1). All seemed to be working fine, but then it disappeared....
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2answers
254 views

Send metadata to stripe payment processor

I would like to send the financial type to stripe as a metadata. The API instructions are here: https://stripe.com/blog/adding-context-with-metadata I just don't know where to modify Stripe ...
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1answer
18 views

PayPal recurring payments delayed by days

We've been using recurring payments with the 'PayPal - Website Payments Pro' processor for several years now. In the past we'd see an occasional delay between the user's submitting the payment on a ...
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1answer
23 views

Is there a way to pass additional information (e.g. Description) to the PayPal payment-processor?

We are using PayPal as our payment processor and Xero for our accounting. When reconciling the PayPal items generated from CiviCRM we noticed a field called "Description" that is usually ...
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1answer
25 views

Royal Television Society payment problem

I am trying to register for the RTS Virtual Careers Fair 2021, but no matter what card I try, I keep getting a denial message. Can you please help? I am accessing the payment from this page, empowered ...
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1answer
18 views

Is there a Donate Now type button that I can just plug into my drupal site?

I am interested in creating a donate button that can be used on drupal8 as well as if someone wanted to add it to their own site. I saw https://wiki.creativecommons.org/wiki/...
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1answer
25 views

SCA/PSD2 compliant payment processor

What is the current SCA/PSD2 compliant payment processor available, other than stripe? Having lot of issues with stripe recently and not being so reliable and looking for an alternative. Note: ...
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1answer
47 views

way to test stripe recurring failed payment

Whenever recurring payment failed due to change in card number, card expiring, cancellation of credit card, or the card issuer not recognising the payment. I have to sent notification to user. Stripe ...
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1answer
77 views

Can you use multiple payment processor on one form

I want my users to be able to choose from two different payment processors. I have two payment processors set up in Civi. When I am logged in as admin and go to my donate form I see a fieldset called "...
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1answer
65 views

how to setup payment processors for multiple organiazations on one instance of Civi? for franchise type locations

are there any extensions or alternative instructions for setting up and connecting the payment processors of civi to multiple organizations within one instance of civi? For events and memberships we ...
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2answers
28 views

CiviCRM Webform Integration - User registered for event before they've made payment

When you set up a webform in drupal for event registration in civi the last page of the form is "submit" which submits the form and registers the user and then takes them to the payment processor. In ...
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2answers
37 views

How can I use the Omnipay processor to audit missing payments?

I was told that I could use the Omnipay processor to detect missing payments. I've determined that I need the API action PaymentProcessor.getmissing, and I can call this with: wp cv api ...
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1answer
75 views

Payment processor, avoiding payments being rejected due to 'transaction is a duplicate'?

Are other people seeing the error message: Payment Processor Error message: 9003: It appears that this transaction is a duplicate. Have you already submitted the form once? If so there may have ...
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1answer
57 views

CiviEvent registration & IATS payment processing fails to blank page

IATS plugin 1.5.3 in Civi 4.7.11 on Joomla 3.6.2 First off, CiviContribute works like a charm. Second, in backend (test) and frontend (live), CiviEvent form comes up and goes to second step ...
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1answer
43 views

Offsite payment processors

We require an offsite payment processor that works with webforms and can take card payments. Paypal Express doesn't work. Paypal standard can't take card payments with an account. Are there any ...
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1answer
114 views

how do I set up the Moneris mpgClasses.php file to work with my wordpress install

http://java-prod.civicrm.osuosl.org:8090/confluence/pages/viewpage.action?pageId=124813669 This is what I've been using, I have the php file placed in the packages/services folder, but Moneris is not ...
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2answers
112 views

Pay later option on 4.7.2 using Stripe doesn't work - throwing error

Have events set up - working fine in 4.6.x updated to 4.7,2 Getting the following error - when hitting continue on event registration Payment Error Response: Error: The card object must have a ...