Questions tagged [payment]

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5
votes
1answer
127 views

Change Payment Method without creating additional transactions

A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5. Essentially - when manually adding contributions - sometimes people make mistakes. when ...
5
votes
2answers
129 views

Idea for extension Someone Else Pays - any feedback?

We are thinking about creating a native CiviCRM extension Someone Else Pays. In CiviCRM you could use the soft credits (with a new soft credit type) to register another contact pay for an event ...
4
votes
1answer
90 views

CVV is being required in backoffice, even when it shouldn't be

Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
4
votes
1answer
129 views

Creating a custom payment method with conditional field

So I understand that you can assign a payment processor any payment method - however - I am trying to create payment methods that replicate the behavior of Credit Card and Check. For example - when ...
4
votes
1answer
91 views

How to fix Bookkeeping Transactions Report so it doesn't show redundant transactions (e.g., for changed Payment Method)?

If you change the Payment Method on a contribution, e.g., from "Credit Card" to "Check" for a $10 contribution, CiviCRM will leave the existing transaction record in place, and add two more ...
4
votes
1answer
43 views

User wallet support in CiviCRM?

Is there any way a user contact can add currency/money in his wallet and try to pay event registration or membership from wallet instead re-entering card details everytime? Workflow: User adds $20 in ...
4
votes
0answers
27 views

Webform with Payment and Preview has the sequence wrong

I am using CiviCRM 5.13.4 on Drupal 7.67. I have built a Webform that captures Contact Details, a Membership of our organisation, and Payment (using a Contribution) for that Membership. I have also ...
3
votes
2answers
77 views

Add transaction fee

How do we take transaction fees into account when setting up a price on Civi? We have prices for what we charge for memberships and training, but how do we set a percentage for transaction fee for ...
3
votes
2answers
131 views

Drupal webform billing fails: State/Province field is required

On Membership payment, using Drupal Webform, someone living in Singapore (for example) can not pay, as State/Province is required and Singapore has no State/Province defined. Gibraltar has the same. ...
3
votes
1answer
128 views

Can someone help me fix a "greyed out" save button for a new contribution?

Using D7 civiCRM 4.7.22. The "save" button is greyed out in the back end new contribution form (and the "confirm contribution" button in online forms) after upgrade to 4.7.22. This happens as soon as ...
3
votes
2answers
81 views

How do I set up recurring donations? [duplicate]

I'd like to be able to set up recurring monthly gift donations. Is this possible with my CRM? Currently, we can accept one time gifts but can't seem to figure out how to take automatic monthly gifts.
3
votes
1answer
40 views

adding btcpay as a payment processor

Is there a simple way to add btcpay as a payment processor? They have the same api structure as bitpay, and there is a plugin for that. But Is hardcoded to bitpay, and would need to be changed to work ...
3
votes
1answer
47 views

Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?

All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
3
votes
2answers
88 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...
3
votes
1answer
41 views

Contribution Page Creates Payment

I have setup a webform using the Civi/Drupal webform module, which allows people to submit payments they intend to make and keep it as Pending before they make it. What is happening is the ...
3
votes
1answer
18 views

Reverse a payment

Posted the wrong amount to an event and would like to go back and fix. Not sure how to reverse the payment or just delete it. Thanks, Alex Englander
3
votes
0answers
19 views

Payment Processors - re-arrange in rows

Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
2
votes
2answers
28 views

Is there a way to track the date the pending payment record was created once payment has been completed?

I create a pending contribution for a membership with the received date of 1st July. I then go in and complete the contribution on the 7th of August. I cannot find where in Civi the original pending ...
2
votes
2answers
117 views

CiviRules action only after completed payment for new membership

I need to trigger an action after membership is added, but only after the payment has been made (or registered by admin, because I have the option for online payment as well as "offline" money ...
2
votes
2answers
152 views

no thankyou screen after payment for event

When I register for one of the events on my site, no thank you screen is displayed. Instead I get an all white blank screen. The page source is empty, so not even a html tag. The URL of that screen is ...
2
votes
2answers
59 views

Is there a way to change the Pending (Pay Later) payment method?

Its quite confusing. The default payment method is check. When someone says they are paying later - it can be a multitude of payment options. When we record the payment - it still shows the main ...
2
votes
1answer
73 views

Can donors store their card details on dashboard?

I would like to give access to our donors to the contact dashboard and also let them donate from that page to different campaign or events signup, so they would not have to enter their details over ...
2
votes
2answers
87 views

confusing interface for staff registering contacts for events

When staff (at a client org) go to register people for paid events there is a difference in the interface and the ability to actually take/process a payment depending on what path is taken to the ...
2
votes
1answer
34 views

Where to change details on payment processor?

I am using Wordpress 4.8.1 and CiviCRM 4.7.22. Please see the screen shot of my payment processor on a contribution page. I am using Paypal Payments Pro. You will see where it says click the "...
2
votes
1answer
95 views

Braintree with Wordpress not working with CiviEvent

I have a wordpress Civicrm instance and we are using Braintree as the payment processor. I'm trying to create a CiviEvent, selling tickets to an event. When I try to test payments out by submitting ...
2
votes
1answer
37 views

Check Processing - How does your organization do it?

There are quite a few checks that come into our office even though we have credit cards as an option. My question to other organizations would be "How do you handle a check once your organization ...
2
votes
1answer
20 views

How to record work trades as payment on balance owed

We have a handful of people in our organization who pay for events partially with money and partially with work trades. Let's say they owe us $1000 for an event. In month 1, they make a partial ...
2
votes
1answer
72 views

Support for crypto-currencies like Bitcoin

Our organization would like to start taking donations in the form of bitcoin. Is there any functionality out there I can use to integrate this within a CiviCRM-generated contribution page? Thanks ...
2
votes
0answers
26 views

What is the correct way to cancel an Event Registration that is marked Pending Pay Later?

we have been registering participants online for our paid events and marking them by default to "Pending Pay Later" status. However, when some of the participants cancels their registration ...
2
votes
0answers
20 views

Why are failed credit card contributions appearing as default payment method?

I know this could likely be related to this, this one and this other stack - but bringing it up as its a bit different. When a credit card transaction fails - it is correctly marked as failed in the ...
1
vote
1answer
69 views

how to find contacts who have paid for their membership?

Civi 5.15.1, WP 5.3.2 My organization manually enters all memberships and membership payments using the Civi UI (we don't expose this functionality on our website). I need to create a smart group of ...
1
vote
1answer
52 views

Stripe/GoCardless Payment Processor payouts - Accounts reconciliation

I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless. As I understand it, ...
1
vote
1answer
113 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
1
vote
1answer
22 views

Are we able to see why a payment failed?

Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
1
vote
2answers
94 views

How to setup a camping event with 2 part payment option?

Here are the conditions I need to meet Registration Cap: 15 people Deposit Fee: £10, a non-refundable deposit of £10 per person is due at time of registration, to reserve your space. Payment Options ...
1
vote
1answer
37 views

Added credit card not showing up

I recently discovered that our payment processor does in fact accept a credit cared type that wasn't enabled before. I went to Administer > CiviContribute > Accepted Credit Cards and enabled the card (...
1
vote
1answer
471 views

Fatal error: require_once(): Failed opening required 'CRM/Core/Payment/SDD.php'

When I go to Configuration >> System Settings & URL >> Clear Cache and Update Paths https://www.example.com/civicm/admin/setting/updateConfigBackend?reset=1 I tried to reset path and I get a WSOD ...
1
vote
1answer
29 views

How to solve uncaptured payment "Stripe Payments with Caldera Forms"

my problem is when I pay a contribution using Stripe and Caldera forms, i receive in Stripe account the payment is not captured. I have tried paying the contribution directly without using the caldera ...
1
vote
1answer
7 views

How can I change the currency of my sandbox authorize net merchant?

I'd like to change my currency at my sandbox authorize net merchant. I can only see one currency on my sandbox virtual terminal. What should I do?
1
vote
1answer
21 views

How can I send an invoice to a participant, manually, without double sending

workflow: I would like to use event registration with option "pay later". After a check I would like to change the participant status and send an invoice. I dont' find a way to do this ...
1
vote
1answer
41 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
1
vote
3answers
58 views

Form to partially pay for Event Attendance

I want to create a payment form to allow users to pay towards someone's event attendance. Given a Contribution ID, how can I create a link to a page that will accept payments towards that ...
1
vote
1answer
37 views

Is upgrade possible for `payment` type Extension?

I see extension of type 'payment' has been deprecated and hence not listed in the active modules we get from getActiveModuleFiles() function. Due to this, any upgrade to this ext. is not possible ...
1
vote
0answers
39 views

Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?

I've been able to setup and configure Omnipay using Paypal checkout without issue. However, I seem unable to use it with Civicrm webform to take membership payments. The only reference to it can ...
1
vote
0answers
11 views

Recurring Direct Debit Donation Amount Changes Not Reported on CiviCRM Bank Reconciliation

We encountered an issue that when changes are made to a donor's contribution amount before a ACH/EFT run, the amount is reflected by the bank, but is not updating when running a bank reconciliation ...
1
vote
0answers
74 views

Event Registration - Pending (Pay Later) - Cannot add payment

Example of issue: Website user registers for event - chooses pay later option. User makes payment via cash or other method at event. Site administrator tries to change status to Completed and ...
1
vote
0answers
29 views

Webform - can accept zero payment

I have set up a webform to take event registrations. A user can click through to the payment form without selecting an event and can click submit. This doesn't register them for the event, but I would ...
1
vote
0answers
23 views

Why can't I save a payment processor in events

When I choose paypal for an event - which is set up and has been used successfully for other events - it will not save when I choose save and done I get this error DB Constraint Violation - ...
1
vote
0answers
34 views

Has Anyone Integrated Clover as a Payment Processor?

We have a new client, an art gallery, that uses Clover for their merchant processing in the gallery. They'd like to simplify things by changing from PayPal as the CiviCRM payment processor to Clover. ...
0
votes
1answer
37 views

Check Payment processor is not working for CIVIEVENT

I am having an issue with my Check Payment Processor. I am trying to setup the Check Payment method as a default payment processor for the registration of my events. I have set only check as a ...