2022 Developer Survey is open! Take survey.

Questions tagged [payment]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
0 answers
7 views

Possible to issue a batch refund?

My Org had an event cancelled. We need a way to issue a batch refund for all event registrants. Is there a way to do this in CiviCRM? We're using Authorize.net.
1 vote
2 answers
41 views

Stripe Error Popup

During a test of the system, I am trying to run the card and Test cards do not work as it says the link either test or live the stripe demo cards do not work. I have to test on my own card. I type all ...
0 votes
1 answer
22 views

How to account for credit card fees in reports?

How can I account for credit card processing fees in reports? For example, if a member renews via credit card for $15, we only get $14.26 after the processor takes their cut. I'd like to be able to ...
1 vote
2 answers
47 views

Sending an Email Invoice and have client pay directly via invoice email

I am wondering whether it is possible for CIVICRM to send an email 'pending invoice' to contributors and have them pay directly through the invoice. Is this possible?
0 votes
0 answers
15 views

How to restore the online payment link after payment for contribution failed?

An online payment for a pending contribution failed and the contribution is now set to status = failed. The result is that the constituent's dash board has the status failed for that contribution and ...
0 votes
1 answer
23 views

How to pre-fill price or "other amount" from the querystring in payment pages

We would like to be able to pre-fill the price or "other amount" in a Civi payment page based on the querystring parameters. I have tried creating an extension which adds some Javascript to ...
4 votes
1 answer
51 views

User wallet support in CiviCRM?

Is there any way a user contact can add currency/money in his wallet and try to pay event registration or membership from wallet instead re-entering card details everytime? Workflow: User adds $20 in ...
0 votes
0 answers
12 views

How can I load the payment processor block under the post-profile block?

Payment processor block / billing block usually loads just under the pre-profile block. How can I bring this under the post-profile block instead, just above the make contribution button on a ...
2 votes
0 answers
30 views

What is the correct way to cancel an Event Registration that is marked Pending Pay Later?

we have been registering participants online for our paid events and marking them by default to "Pending Pay Later" status. However, when some of the participants cancels their registration ...
1 vote
1 answer
44 views

How to solve uncaptured payment "Stripe Payments with Caldera Forms"

my problem is when I pay a contribution using Stripe and Caldera forms, i receive in Stripe account the payment is not captured. I have tried paying the contribution directly without using the caldera ...
0 votes
1 answer
20 views

Membership Payment

I am looking into using CiviCRM for my organization, which matches babysitters and pet-sitters to healthcare workers. I noticed that members must pay to use CiviCRM. I am wondering whether our clients ...
1 vote
1 answer
14 views

How can I change the currency of my sandbox authorize net merchant?

I'd like to change my currency at my sandbox authorize net merchant. I can only see one currency on my sandbox virtual terminal. What should I do?
3 votes
1 answer
42 views

adding btcpay as a payment processor

Is there a simple way to add btcpay as a payment processor? They have the same api structure as bitpay, and there is a plugin for that. But Is hardcoded to bitpay, and would need to be changed to work ...
1 vote
1 answer
29 views

How can I send an invoice to a participant, manually, without double sending

workflow: I would like to use event registration with option "pay later". After a check I would like to change the participant status and send an invoice. I dont' find a way to do this ...
2 votes
2 answers
161 views

no thankyou screen after payment for event

When I register for one of the events on my site, no thank you screen is displayed. Instead I get an all white blank screen. The page source is empty, so not even a html tag. The URL of that screen is ...
2 votes
2 answers
33 views

Is there a way to track the date the pending payment record was created once payment has been completed?

I create a pending contribution for a membership with the received date of 1st July. I then go in and complete the contribution on the 7th of August. I cannot find where in Civi the original pending ...
1 vote
1 answer
27 views

Are we able to see why a payment failed?

Our contribution pages are working for some individuals and for others, payments are failing. Is there a way to see what the cause of this issue is for the payments that are unable to go through?
0 votes
1 answer
61 views

API Contributions and Payments

I'm using the API to create Contacts start Memberships through a signup form. We are offering 1-year memberships at various price points, and I have those set up in CiviMember. My code successfully ...
3 votes
1 answer
43 views

Contribution Page Creates Payment

I have setup a webform using the Civi/Drupal webform module, which allows people to submit payments they intend to make and keep it as Pending before they make it. What is happening is the ...
2 votes
0 answers
20 views

Why are failed credit card contributions appearing as default payment method?

I know this could likely be related to this, this one and this other stack - but bringing it up as its a bit different. When a credit card transaction fails - it is correctly marked as failed in the ...
1 vote
1 answer
75 views

how to find contacts who have paid for their membership?

Civi 5.15.1, WP 5.3.2 My organization manually enters all memberships and membership payments using the Civi UI (we don't expose this functionality on our website). I need to create a smart group of ...
1 vote
1 answer
44 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
0 votes
1 answer
32 views

SCA/PSD2 compliant payment processor

What is the current SCA/PSD2 compliant payment processor available, other than stripe? Having lot of issues with stripe recently and not being so reliable and looking for an alternative. Note: ...
1 vote
1 answer
58 views

Stripe/GoCardless Payment Processor payouts - Accounts reconciliation

I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless. As I understand it, ...
1 vote
0 answers
43 views

Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?

I've been able to setup and configure Omnipay using Paypal checkout without issue. However, I seem unable to use it with Civicrm webform to take membership payments. The only reference to it can ...
2 votes
2 answers
67 views

Is there a way to change the Pending (Pay Later) payment method?

Its quite confusing. The default payment method is check. When someone says they are paying later - it can be a multitude of payment options. When we record the payment - it still shows the main ...
2 votes
1 answer
100 views

Braintree with Wordpress not working with CiviEvent

I have a wordpress Civicrm instance and we are using Braintree as the payment processor. I'm trying to create a CiviEvent, selling tickets to an event. When I try to test payments out by submitting ...
0 votes
1 answer
38 views

Stripe plugin not finding js and css files on contribution page

Wordpress and Civicrm hosted on siteground.com This is the first ever install I've tried of the Stripe payment processor plugin. (version 6.1.5 on wordpress) Ensured MJWShared (v0.4.4) was first ...
2 votes
2 answers
129 views

CiviRules action only after completed payment for new membership

I need to trigger an action after membership is added, but only after the payment has been made (or registered by admin, because I have the option for online payment as well as "offline" money ...
3 votes
1 answer
50 views

Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?

All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
1 vote
1 answer
140 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
3 votes
2 answers
83 views

Add transaction fee

How do we take transaction fees into account when setting up a price on Civi? We have prices for what we charge for memberships and training, but how do we set a percentage for transaction fee for ...
1 vote
0 answers
14 views

Recurring Direct Debit Donation Amount Changes Not Reported on CiviCRM Bank Reconciliation

We encountered an issue that when changes are made to a donor's contribution amount before a ACH/EFT run, the amount is reflected by the bank, but is not updating when running a bank reconciliation ...
1 vote
2 answers
116 views

How to setup a camping event with 2 part payment option?

Here are the conditions I need to meet Registration Cap: 15 people Deposit Fee: £10, a non-refundable deposit of £10 per person is due at time of registration, to reserve your space. Payment Options ...
2 votes
1 answer
79 views

Can donors store their card details on dashboard?

I would like to give access to our donors to the contact dashboard and also let them donate from that page to different campaign or events signup, so they would not have to enter their details over ...
2 votes
1 answer
41 views

Check Processing - How does your organization do it?

There are quite a few checks that come into our office even though we have credit cards as an option. My question to other organizations would be "How do you handle a check once your organization ...
4 votes
0 answers
33 views

Webform with Payment and Preview has the sequence wrong

I am using CiviCRM 5.13.4 on Drupal 7.67. I have built a Webform that captures Contact Details, a Membership of our organisation, and Payment (using a Contribution) for that Membership. I have also ...
4 votes
1 answer
97 views

CVV is being required in backoffice, even when it shouldn't be

Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
0 votes
1 answer
67 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
2 votes
1 answer
20 views

How to record work trades as payment on balance owed

We have a handful of people in our organization who pay for events partially with money and partially with work trades. Let's say they owe us $1000 for an event. In month 1, they make a partial ...
1 vote
0 answers
80 views

Event Registration - Pending (Pay Later) - Cannot add payment

Example of issue: Website user registers for event - chooses pay later option. User makes payment via cash or other method at event. Site administrator tries to change status to Completed and ...
0 votes
0 answers
36 views

Can't change payment method in CiviProfile

We have Civi 5.8.1 on WordPress 5.1 A new contribution was added by an Admin. Check was accidentally selected and saved for the Payment Method. When we tried to edit that and change it to the ...
3 votes
2 answers
149 views

Drupal webform billing fails: State/Province field is required

On Membership payment, using Drupal Webform, someone living in Singapore (for example) can not pay, as State/Province is required and Singapore has no State/Province defined. Gibraltar has the same. ...
3 votes
0 answers
19 views

Payment Processors - re-arrange in rows

Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
5 votes
1 answer
137 views

Change Payment Method without creating additional transactions

A version of this has been asked before - but the answer was quite complex - so I am hoping for an ELI5. Essentially - when manually adding contributions - sometimes people make mistakes. when ...
0 votes
1 answer
59 views

How to Pay Later by Credit Card [duplicate]

We have some events which require very early registration, that the participants would like to pay later by Credit Card (easier than cheque) Being given the contact_id and the contribution_id, the ...
4 votes
1 answer
136 views

Creating a custom payment method with conditional field

So I understand that you can assign a payment processor any payment method - however - I am trying to create payment methods that replicate the behavior of Credit Card and Check. For example - when ...
1 vote
0 answers
31 views

Webform - can accept zero payment

I have set up a webform to take event registrations. A user can click through to the payment form without selecting an event and can click submit. This doesn't register them for the event, but I would ...
3 votes
1 answer
19 views

Reverse a payment

Posted the wrong amount to an event and would like to go back and fix. Not sure how to reverse the payment or just delete it. Thanks, Alex Englander
3 votes
2 answers
95 views

What's the logic behind Contribution's Payment Method for offline Contributions?

I don't really understand Contribution / Payment Method (Instrument) workflow. This is a typical scenario when creating Contributions (In many organizations that collect manually the money offline): ...