Questions tagged [paypal]

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37 views

Thank you page not loading after payment

I have a new WordPress site with CiviCRM installed. I'm testing recurring payments using PayPal, but a problem occurs after the payment has been made. The browser tries to return to the site/merchant,...
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19 views

CiviCRM and PayPal Integration

I am using CiviCRM and integrated PayPal and everything is working until I select both membership and additional contributions-recurring payments, at this point it throws error 503 Page Could Not Be ...
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10 views

PayPal Recurring Payments & Fixed Membership Type

I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
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18 views

PayPal integration (in the UK)

I am helping a few organisations who have been using PayPal Website Standard for recurring contributions, which results in completely unmanagable payments - there's no API to amend them or even cancel ...
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28 views

Event email receipt doesn't have Total amount data

The email receipt which is sent after registering for an event is not having the "Total Amount" data and it is showing blank in the row. This is happening with "PayPal - Website Payments Standard" ...
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1answer
29 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
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33 views

In CiviCRM Event Paypal payment not reflecting multiple participants

In CiviCRM - We have an event with multiple participants. Registration of participants works well and reflects total price (https://www.thesel.org/index.php?option=com_civicrm&task=civicrm/event/...
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23 views

Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?

I've been able to setup and configure Omnipay using Paypal checkout without issue. However, I seem unable to use it with Civicrm webform to take membership payments. The only reference to it can ...
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1answer
49 views

Which payment processor to use for the new 'Paypal checkout'?

A while ago there was a announcement that CiviCRM now offers "PayPal Checkout". Which payment processor should we be using to utilise Paypal checkout? In the list of Paypal payment processors on ...
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39 views

Event Email receipt doesn't have the profile information

I have an event which accepts multiple participants registration, I have used a profile and another different profile for the additional participants and I have checked the "Same Email address" ...
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0answers
11 views

Paypal header issues

I get this error when testing donations, the result is the same in test and live environments. "Error Payment approval failed with message :Security error Security header is not valid" I searched ...
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13 views

Paypal with Guest checkout stopped working?

CiviCRM 5.7, Drupal 7 As of about May 2019, around the time we upgraded to 5.7, the "guest checkout" option disappeared, i.e. it meant that donors had to create a paypal account to make a donation. ...
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1answer
41 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
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32 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
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1answer
43 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
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1answer
70 views

This transaction cannot be processed. The merchant's account is not able to process transactions

I am getting this error message in Paypal (Live transaction) My sandbox (testing) working alright This transaction cannot be processed. The merchant's account is not able to process transactions. ...
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0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
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0answers
17 views

CiviDiscount automatic discount lost after clicking cancel on Paypal Standard

I have CiviDiscount set to offer a discount to members on an event price set. This is working fine. However if the event registration uses Paypal Standard and the user goes through to the Paypal ...
3
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1answer
102 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
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2answers
46 views

PayPal recurring payments are in pending state

How do I get PayPal Express recurring payments to be recorded correctly? They are in pending mode. No error in ConfigAndLog that corresponds to the processing time. It uses PayPal Express, there is no ...
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1answer
24 views

Paypal Payments Pro give 'Internal service Error' on checkout

I'm trying to hook up Paypal payments using Paypal Payments Pro. I'm trying to use the sandbox and live payments account and I keep getting the 'Internal Service Error' on checkout. This happens when ...
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0answers
16 views

Donor's name is overwritten with name on Paypal account

I have set up a contribution page using Paypal Express (the one in core). I have added a profile which includes the first and last names of the contact. But when the contact is created, these names ...
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1answer
42 views

What is stopping to update recurring payment or billing details!

Some of our donors have reported that they were not able to update the amount or cancel their recurring subscription payment using the standard email receipt that gets sent from CiviCRM. I am using ...
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1answer
65 views

PayPal Standard - users getting “Could not find a valid session key”

Occasionally users at our site are getting "Could not find a valid session key" messages when making payments through PayPal Standard. The payment succeeds but this message unsettles users. The ...
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1answer
33 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
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0answers
53 views

Can CiviEvent work with PayPal?

We can't seem to get CiviEvent to work with a user's PayPal account. All works well if the user enters a CC# on our site, but nothing works if the user tries to use their PayPal account. When PayPal ...
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0answers
54 views

Pending (incomplete transaction)

I have a CiviCRM event linked on my web site, and one person tried to purchase tickets to the event several times. She says she was eventually able to log into her PayPal and complete the transaction....
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2answers
47 views

PayPal Pro Button not working - returns to blank event form

We use PayPal Pro for our event pages. This is what is currently happening: Person fills in the event registration profile. Person clicks PayPal checkout button, enters their PayPal information. When ...
2
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1answer
57 views

Unable to cancel a PayPal_Standard recurring transaction

I created a contribution page using the PayPal_Standard payment processor. When I used it to set up a recurring contribution, it seemed to be set up ok, but I was unable to cancel it, either using ...
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3answers
113 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
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2answers
84 views

Unable to take Credit Card payment via PayPal after civi update

Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.' Process ...
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0answers
37 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
6
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2answers
317 views

PayPal PSD2 - new European Union directive from 14th September 2019

A couple of clients using PayPal have received an email regarding a new European Union directive. Some info from the email – As a business accepting card payments, your online checkout will need ...
2
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1answer
112 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
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3answers
106 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
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1answer
46 views

Recurring contributions fail with PayPal Pro - “DPRP is disabled for this client”

We recently set it so that members can sign up for a recurring donation. All of our payments for recurring donations are failing, though. You can see in the attached picture that there are three ...
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0answers
25 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
3
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3answers
268 views

anyone getting “IPN warning” emails from PayPal?

About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
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1answer
26 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
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0answers
73 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
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67 views

PayPalIPN: Could not find an entry for module

We get an error when PayPal is trying to confirm payment. In a nice letter Paypal tells us about the problem and shows the offending link, which is .../administrator/components/com_civicrm/civicrm/CRM/...
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1answer
42 views

what should be the auto return url for paypal civicrm?

I am setting up membership renewal using a contribution page and payment processor is Paypal Standard, what should be the Auto Return URl which should be incorporated in paypal website payment ...
2
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1answer
31 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
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0answers
57 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
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0answers
32 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
2
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1answer
48 views

Bug in CiviContribute - PayPal Express not working for recurring contributions

I have set up a test PayPay Express payment processor and created a contribution page that allows the user to create a recurring donation. When I use this page, I get the "PayPal Checkout" button ...
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1answer
48 views

Problem with recurring contributions on PayPal sandbox

I am setting up a CiviCRM website and using one of its modules to try to set up a recurring payment using PayPal. From the CiviCRM website, I get taken to the first PayPay screen: I click on "Pay ...
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0answers
66 views

Webform, Contribution Page & Events - Status always pending

Sorry for the long post but I want to provide as much info as possbile: I am brand new to civicrm but very experienced in drupal. I'm running civi as a subdomain: dogs.mysite.com with drupal 7.57, ...
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0answers
39 views

PayPal IPNs not processed if “payer_email” != “primary email”

I'm not sure if this is a bug, or expected behavior. I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something unexpected with Paypal ...
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0answers
24 views

Paypal Pro - Billing Address state_province & country not being passed

I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something that I think is a bug. I have a fresh install of Drupal 7.58 & Civicrm 4.7....