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Questions tagged [paypal]

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4
votes
1answer
42 views

PayPal PSD2 - new European Union directive from 14th September 2019

A couple of clients using PayPal have received an email regarding a new European Union directive. Some info from the email – As a business accepting card payments, your online checkout will need ...
-1
votes
0answers
13 views

canceling recurring paypal standard payments does not work

civicrm 5.4 and worpdress user email link to cancel recurring payments seems to do nothing. it take the user to our civi stie butif the user clicks the 'cancel automatic membership renewal' button ...
2
votes
1answer
44 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
1
vote
3answers
81 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
1
vote
1answer
36 views

Recurring contributions fail with PayPal Pro - “DPRP is disabled for this client”

We recently set it so that members can sign up for a recurring donation. All of our payments for recurring donations are failing, though. You can see in the attached picture that there are three ...
1
vote
0answers
16 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
2
votes
3answers
58 views

anyone getting “IPN warning” emails from PayPal?

About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
2
votes
1answer
21 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
2
votes
0answers
52 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
0
votes
0answers
31 views

PayPalIPN: Could not find an entry for module

We get an error when PayPal is trying to confirm payment. In a nice letter Paypal tells us about the problem and shows the offending link, which is .../administrator/components/com_civicrm/civicrm/CRM/...
3
votes
1answer
26 views

what should be the auto return url for paypal civicrm?

I am setting up membership renewal using a contribution page and payment processor is Paypal Standard, what should be the Auto Return URl which should be incorporated in paypal website payment ...
2
votes
1answer
23 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
1
vote
0answers
46 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
1
vote
0answers
25 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
2
votes
1answer
39 views

Bug in CiviContribute - PayPal Express not working for recurring contributions

I have set up a test PayPay Express payment processor and created a contribution page that allows the user to create a recurring donation. When I use this page, I get the "PayPal Checkout" button ...
1
vote
1answer
38 views

Problem with recurring contributions on PayPal sandbox

I am setting up a CiviCRM website and using one of its modules to try to set up a recurring payment using PayPal. From the CiviCRM website, I get taken to the first PayPay screen: I click on "Pay ...
1
vote
0answers
37 views

Webform, Contribution Page & Events - Status always pending

Sorry for the long post but I want to provide as much info as possbile: I am brand new to civicrm but very experienced in drupal. I'm running civi as a subdomain: dogs.mysite.com with drupal 7.57, ...
1
vote
0answers
19 views

PayPal IPNs not processed if “payer_email” != “primary email”

I'm not sure if this is a bug, or expected behavior. I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something unexpected with Paypal ...
2
votes
0answers
14 views

Paypal Pro - Billing Address state_province & country not being passed

I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something that I think is a bug. I have a fresh install of Drupal 7.58 & Civicrm 4.7....
1
vote
1answer
41 views

Session invalidated after returning from PayPal CiviCRM v 4.7.31

I've just upgraded to CiviCRM 4.7.31 from 4.7.30 on Drupal 7 and we've identified an issue which wasn't there previously. After being redirected to PayPal from a contribution form, the session is ...
3
votes
2answers
101 views

Recurring Paypal Contributions are showing (Pending Incomplete)

We are on Civi 4.7.29 and Wordpress 4.9.4 Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
1
vote
0answers
32 views

PayPalFlow Pro vs PayPal Website Pro - How do you solve recurring donation options?

We are trying to migrate from Paypal Website Pro to PayPalFlow Pro so we can use recurring donation. However, we are getting errors - What are errors 9016 and 9015, need help with PayPalFlow Pro or ...
0
votes
0answers
30 views

Test payments not completing with Paypal website payments standard

I'm trying to troubleshoot some payment issues on a client site, and I'm noticing that although live payments are going through fine using Paypal website payments standard, test transactions are all ...
2
votes
1answer
44 views

Bad redirection after registration for free event

I struggle a lot with this issue, and couldn't find anything to help me so I hope here could: I did set up an event, with different fees, and one of them is free. When people check not free, ...
3
votes
2answers
172 views

Fatal error using Paypal in Version 4.7.29

Using the payment processor PayPal_Standard on a fresh install of CiviCRM Version 4.7.29 (with Wordpress 4.9.1 on Centos 7.4) breaks all contribution pages where PayPal is enabled. The result is a ...
0
votes
0answers
29 views

Why does CiviCRM ignore PayPal IPN parameters and just copies first transaction?

Civi sends to every recurring donor an email which includes a way of changing their recurring donation, including amount. This information is sent to PayPal to be used on the next transaction. And ...
1
vote
1answer
35 views

civicrm_financial_item fails on update transaction

The IPN information from Paypal is not being transferred to financial_item and financial_trxn tables. Therefore all contributions made through paypal standard are still showing as pending in the user ...
1
vote
1answer
133 views

Wrong return URLs in PayPal Standard

I'm using the api to process contributions from some custom pages I have created, specifically the call to civicrm_api3('Contribution', 'transact', $params). When I use PayPal Standard as my payment ...
0
votes
1answer
52 views

Is there a setting to prevent Paypal Express overwriting contact details with provided Paypal billing details?

We are using CiviCRM 4.7.22/Drupal 7.56 and are increasingly encountering a scenario where Civi contacts are sharing their log in details with admin/PA staff to make payment via PayPal with a credit ...
2
votes
0answers
114 views

Paypal Express API credentials

I am using drupal 7.56 + civicrm 4.7.25 I have a Paypal account and I configured a Payment Processor for test with the REST API credentials from https://developer.paypal.com REST API Sandbox account ...
4
votes
0answers
56 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
1
vote
1answer
53 views

Live Paypal transactions showing as Test

I'm very nearly there with setting up PayPal Standard. I'm using WordPress 4.8.2 and CiviCRM 4.7.22 at present. I have set up a PayPal sandbox account and everything seems to be working nicely with ...
1
vote
0answers
31 views

Civi won't take valid credit card number and verification number since upgrade to 4.7.24 - using PayPal Pro

Ever since upgrading to 4.7.24, transactions with PayPal Pro (in WP) generate the following error: Please correct the following errors in the form fields below: Please enter a valid Card Number ...
2
votes
1answer
100 views

Paypal Payment Processor not connecting with CiviCRM

We used the Paypal Pro Payment Processor with Civi. It has worked well in the past (including last month). After the last update they are no longer working properly. However, the payment processor is ...
1
vote
0answers
32 views

Paypal IPN - decimal delimiter change

I use CiviCRM 4.7.23, Drupal 7.56 I try set a payment processor: PayPal. I use my CiviCRM in Poland, where decimal delimiter is ",". After test transaction on paypal i see this in logs: $Fatal ...
2
votes
1answer
126 views

Paypal IPN URL is giving error Failure: Missing Parameter

Hi we are using Drupal and civicrm 4.7.14. Our client is having issues with renewing membership payments that go through on paypal (website payment standard - ID = PayPal_Standard) but are showing as ...
1
vote
1answer
23 views

How can I fix the error message “Could not find contribution record” from PayPal?

We have a new recurring contribution that isn't being entered into Civi. In the ConfigAndLog log I see "Could not find contribution record 20874". In the nginx logs I see that that number is being ...
1
vote
0answers
23 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
1
vote
1answer
49 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
1
vote
0answers
79 views

Why don't contributions paid via a private page, using PayPal, complete and send receipts?

Edited 2017 08 01; The problem still exists despite upgrades to WordPress 4.8.0 / CiviCRM 4.7.22. Recent findings and advice indicate that the issue may be due to the fact that this payment is ...
3
votes
2answers
646 views

PayPal Website Payments Pro: This transaction cannot be processed. The merchant's account is not able to process transactions

We are getting the following PayPal error when trying to process a direct credit card payment via the PayPal Website payments processor on our event page: 10549 This transaction cannot be ...
1
vote
0answers
41 views

Error Cancelling Contribution - The Contribution Could not be Cancelled

CiviCRM 4.7.17 on Drupal 7, using Paypal Payment Pro processor. When clicking on a membership and canceling automatic renewal/payments, it gives the error Error Cancelling Contribution - The ...
0
votes
1answer
17 views

Changed behavior in handoff between CiviContribut and PayPal

We're encountering a problematic changed behavior in the CiviContribute module when it hands an online contribution over to PayPal Standard for payment. The purchase description used to be like this: ...
1
vote
1answer
63 views

PayPal Pro IPN Method missing

When making recurring contributions, everything works fine when entering credit card info directly, but if one uses a PayPal account, the method (m=contribute) is missing in the IPN generated (i.e., ...
0
votes
1answer
53 views

Some successful Paypal transactions are showing “Pending (incomplete transaction)”

Some of my event transactions are showing "Pending (incomplete transaction)" when they have been successfully processed through Paypal. Not all of them just two since my event went live. I'm on Joomla!...
3
votes
0answers
89 views

CiviContribute PayPal return url problem

Re: PayPal Standard When we make a donation, the process proceeds normally through the PayPal screens until returning back to our website where we get this message: "You do not have permission to ...
2
votes
1answer
83 views

Problem connecting to payment processor

The CiviCRM (4.7.14) membership sign-up page for our website will not always connect to Paypal (standard), our payment processor. Sometimes it works, mostly not. In Firefox, the error message is: "...
2
votes
1answer
24 views

Submit Credit Card payment missing after update

our non-profit uses civiCRM. Recently we updated from version 4.5.5 to 4.7.16 The update caused the an important option to disappear. On the contributions category the option "Submit Credit Card ...
1
vote
1answer
171 views

Trouble with PayPal recurring payments

Drupal - latest version CiviCRM - 4.7.13 We have a client that uses PayPal standard with recurring payments that having an issue that I can't figure out. The recurring payments seem to have quit ...
0
votes
1answer
71 views

Membership PayPal Renewal Redirect Too Many Times

CiviCRM 4.7.15 WordPress Since January clients have been getting: The website.org page isn't working website.org redirected you too many times Seems it only happens to PayPal customers ...