Questions tagged [paypal]

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1answer
16 views

Access Denied when making Contributions with Auto renewal and discount

When making a contribution (i.e. membership payment) I get an Access Denied message from Paypal, where the following conditions apply: An applicable Discount is enabled The user has toggled the Auto-...
3
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1answer
67 views

WordPress 5.5 'breaks' CiviCRM frontend pages without upgrade to 5.26+

The links in our renewal notifications stopped working following the automatic site upgrade to Wordpress 5.5 on Aug 11th. What happened is that the links just arrived at the 'Wordpress Base Page', in ...
3
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1answer
50 views

Paypal Standard Payments are being accepted but marked as incomplete transaction (pending) DashboardCiviCRM 5.#.# on Drupal 7

The contribution dashboard on CiviCRM 5.#.# on Drupal 7 is showing that PayPal standard payments are pending but the payment is going through. All PayPal payments are showing as pending including ...
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0answers
54 views

CiviCRM does not update status of PayPal Standard transactions after update to 5.27.2

Wordpress 5.4.2, CiviCRM 5.27.2 After updating CiviCRM to the latest version (5.27.2) CiviCRM stopped updating the status of contributions when payment is made using PayPal Standard payment procesor. ...
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0answers
24 views

Redirect TO PayPal Standard working for Events but not contribution pages

I have a site where payment for an event via Paypal Std works fine, but a contribution page set to use Paypal Std does not redirect to Paypal but just completes without leaving the site. There are no ...
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0answers
25 views

PayPal Standard payments returning contribution status Pending

I've tried to search through the questions but not found anything similar (apologies if I have missed it). We have CiviCRM 5.24.4 and Drupal 7.72 with PayPay Standard. Payments are coming back as ...
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1answer
20 views

I've got 100% discount, PayPal and the register button does not show for civiEvent, how do I get it to show?

CiviCRM 5.26.2 Ominpay version of PayPal payments CiviDiscount We apply the 100% discount code and the payment form is hidden. There is no register button. Using the browser inspection tool, there is ...
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0answers
53 views

Thank you page not loading after payment

I have a new WordPress site with CiviCRM installed. I'm testing recurring payments using PayPal, but a problem occurs after the payment has been made. The browser tries to return to the site/merchant,...
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0answers
12 views

PayPal Recurring Payments & Fixed Membership Type

I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
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0answers
21 views

PayPal integration (in the UK)

I am helping a few organisations who have been using PayPal Website Standard for recurring contributions, which results in completely unmanagable payments - there's no API to amend them or even cancel ...
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0answers
28 views

Event email receipt doesn't have Total amount data

The email receipt which is sent after registering for an event is not having the "Total Amount" data and it is showing blank in the row. This is happening with "PayPal - Website Payments Standard" ...
1
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1answer
30 views

Paypal PCI Compliance

Should the Omnipay Paypal checkout option be able to pass Paypal's PCI compliance checks? I have a client with a Paypal account ( although this is a payments pro account ) which has been limited ( ...
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0answers
33 views

In CiviCRM Event Paypal payment not reflecting multiple participants

In CiviCRM - We have an event with multiple participants. Registration of participants works well and reflects total price (https://www.thesel.org/index.php?option=com_civicrm&task=civicrm/event/...
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0answers
24 views

Can Omnipay ( Paypal Checkout ) be used with membership signups / contributions using a CiviCRM Webform?

I've been able to setup and configure Omnipay using Paypal checkout without issue. However, I seem unable to use it with Civicrm webform to take membership payments. The only reference to it can ...
1
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1answer
58 views

Which payment processor to use for the new 'Paypal checkout'?

A while ago there was a announcement that CiviCRM now offers "PayPal Checkout". Which payment processor should we be using to utilise Paypal checkout? In the list of Paypal payment processors on ...
2
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0answers
40 views

Event Email receipt doesn't have the profile information

I have an event which accepts multiple participants registration, I have used a profile and another different profile for the additional participants and I have checked the "Same Email address" ...
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0answers
11 views

Paypal header issues

I get this error when testing donations, the result is the same in test and live environments. "Error Payment approval failed with message :Security error Security header is not valid" I searched ...
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0answers
15 views

Paypal with Guest checkout stopped working?

CiviCRM 5.7, Drupal 7 As of about May 2019, around the time we upgraded to 5.7, the "guest checkout" option disappeared, i.e. it meant that donors had to create a paypal account to make a donation. ...
1
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1answer
47 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
2
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0answers
32 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
1
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1answer
52 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
1
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1answer
90 views

This transaction cannot be processed. The merchant's account is not able to process transactions

I am getting this error message in Paypal (Live transaction) My sandbox (testing) working alright This transaction cannot be processed. The merchant's account is not able to process transactions. ...
2
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0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
2
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0answers
17 views

CiviDiscount automatic discount lost after clicking cancel on Paypal Standard

I have CiviDiscount set to offer a discount to members on an event price set. This is working fine. However if the event registration uses Paypal Standard and the user goes through to the Paypal ...
3
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1answer
104 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
2
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2answers
50 views

PayPal recurring payments are in pending state

How do I get PayPal Express recurring payments to be recorded correctly? They are in pending mode. No error in ConfigAndLog that corresponds to the processing time. It uses PayPal Express, there is no ...
0
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1answer
26 views

Paypal Payments Pro give 'Internal service Error' on checkout

I'm trying to hook up Paypal payments using Paypal Payments Pro. I'm trying to use the sandbox and live payments account and I keep getting the 'Internal Service Error' on checkout. This happens when ...
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0answers
16 views

Donor's name is overwritten with name on Paypal account

I have set up a contribution page using Paypal Express (the one in core). I have added a profile which includes the first and last names of the contact. But when the contact is created, these names ...
0
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1answer
43 views

What is stopping to update recurring payment or billing details!

Some of our donors have reported that they were not able to update the amount or cancel their recurring subscription payment using the standard email receipt that gets sent from CiviCRM. I am using ...
3
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1answer
69 views

PayPal Standard - users getting “Could not find a valid session key”

Occasionally users at our site are getting "Could not find a valid session key" messages when making payments through PayPal Standard. The payment succeeds but this message unsettles users. The ...
0
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1answer
38 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
0
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0answers
54 views

Can CiviEvent work with PayPal?

We can't seem to get CiviEvent to work with a user's PayPal account. All works well if the user enters a CC# on our site, but nothing works if the user tries to use their PayPal account. When PayPal ...
1
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0answers
62 views

Pending (incomplete transaction)

I have a CiviCRM event linked on my web site, and one person tried to purchase tickets to the event several times. She says she was eventually able to log into her PayPal and complete the transaction....
2
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2answers
51 views

PayPal Pro Button not working - returns to blank event form

We use PayPal Pro for our event pages. This is what is currently happening: Person fills in the event registration profile. Person clicks PayPal checkout button, enters their PayPal information. When ...
2
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1answer
58 views

Unable to cancel a PayPal_Standard recurring transaction

I created a contribution page using the PayPal_Standard payment processor. When I used it to set up a recurring contribution, it seemed to be set up ok, but I was unable to cancel it, either using ...
2
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3answers
118 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
2
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2answers
85 views

Unable to take Credit Card payment via PayPal after civi update

Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.' Process ...
1
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0answers
38 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
6
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2answers
320 views

PayPal PSD2 - new European Union directive from 14th September 2019

A couple of clients using PayPal have received an email regarding a new European Union directive. Some info from the email – As a business accepting card payments, your online checkout will need ...
2
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1answer
114 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
1
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3answers
111 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
1
vote
1answer
46 views

Recurring contributions fail with PayPal Pro - “DPRP is disabled for this client”

We recently set it so that members can sign up for a recurring donation. All of our payments for recurring donations are failing, though. You can see in the attached picture that there are three ...
1
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0answers
25 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
3
votes
3answers
283 views

anyone getting “IPN warning” emails from PayPal?

About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
2
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1answer
26 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
2
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0answers
75 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
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0answers
76 views

PayPalIPN: Could not find an entry for module

We get an error when PayPal is trying to confirm payment. In a nice letter Paypal tells us about the problem and shows the offending link, which is .../administrator/components/com_civicrm/civicrm/CRM/...
3
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1answer
47 views

what should be the auto return url for paypal civicrm?

I am setting up membership renewal using a contribution page and payment processor is Paypal Standard, what should be the Auto Return URl which should be incorporated in paypal website payment ...
2
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1answer
31 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
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0answers
59 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...