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Questions tagged [paypal]

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3
votes
1answer
9 views

PayPal Standard - users getting “Could not find a valid session key”

Occasionally users at our site are getting "Could not find a valid session key" messages when making payments through PayPal Standard. The payment succeeds but this message unsettles users. The ...
0
votes
1answer
9 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
0
votes
0answers
48 views

Can CiviEvent work with PayPal?

We can't seem to get CiviEvent to work with a user's PayPal account. All works well if the user enters a CC# on our site, but nothing works if the user tries to use their PayPal account. When PayPal ...
1
vote
1answer
36 views

civicrm_financial_item fails on update transaction

The IPN information from Paypal is not being transferred to financial_item and financial_trxn tables. Therefore all contributions made through paypal standard are still showing as pending in the user ...
0
votes
2answers
246 views

When Paypal Standard pay as Guest (no paypal account) Session Expired message on Thank You

I'm using CiviCRM 4.7 with paypal standard. When someone proceeds to paypal and chooses the guest option (no account) to pay with credit card, it processes normally. Yet, when returning to the ...
1
vote
0answers
25 views

Pending (incomplete transaction)

I have a CiviCRM event linked on my web site, and one person tried to purchase tickets to the event several times. She says she was eventually able to log into her PayPal and complete the transaction....
0
votes
0answers
10 views

Tap and go payments

Has anyone worked out tap and go payments or PayPal device integrated that allows for membership or membership renewal to be made without having to enter the card number?
2
votes
1answer
32 views

PayPal Pro Button not working - returns to blank event form

We use PayPal Pro for our event pages. This is what is currently happening: Person fills in the event registration profile. Person clicks PayPal checkout button, enters their PayPal information. When ...
1
vote
1answer
30 views

Unable to cancel a PayPal_Standard recurring transaction

I created a contribution page using the PayPal_Standard payment processor. When I used it to set up a recurring contribution, it seemed to be set up ok, but I was unable to cancel it, either using ...
3
votes
3answers
154 views

anyone getting “IPN warning” emails from PayPal?

About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
2
votes
3answers
76 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
0
votes
0answers
27 views

BAD_INPUT_ERROR using paypal express with webform but contribution page works

I'm trying to set up a contribution webform with paypal. I've created a payment processor using paypal express, with sandbox details, and assigned it to a contribution page. I can make a test ...
5
votes
1answer
166 views

PayPal PSD2 - new European Union directive from 14th September 2019

A couple of clients using PayPal have received an email regarding a new European Union directive. Some info from the email – As a business accepting card payments, your online checkout will need ...
2
votes
2answers
67 views

Unable to take Credit Card payment via PayPal after civi update

Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.' Process ...
1
vote
3answers
143 views

Contribution receipt not being sent after paying with Paypal

Using Joomla and CiviCRM 4.6.10, a receipt is not being sent when using the Paypal option on our Contribution page but is being sent when using the Pay later option. The Paypal payment is being ...
1
vote
0answers
32 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
2
votes
1answer
57 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
1
vote
3answers
89 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
7
votes
4answers
241 views

Webform CiviCRM Paypal Button not Working

Using CiviCRM 4.4.4, Webform 7.x-4.11, Webform CiviCRM Integration 7.x-4.12, Paypal Website Payments Pro, Drupal 7.39 When I set up a payment through CiviCRM, credit card payment and Paypal payment ...
2
votes
1answer
96 views

Is this a bug? “Paypal IPNS not handled other than recurring_payments” appears when txn_type is recurring_payment_profile_created

On a WordPress site with CiviCRM 4.7.8, using 'Paypal - Website Payments Pro' payment processor: When a user submits a recurring contribution, that recurring subscription is created in PayPal, but in ...
1
vote
1answer
39 views

Recurring contributions fail with PayPal Pro - “DPRP is disabled for this client”

We recently set it so that members can sign up for a recurring donation. All of our payments for recurring donations are failing, though. You can see in the attached picture that there are three ...
1
vote
0answers
23 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
3
votes
1answer
180 views

Why is no Receipt is being sent for a Contribution when using PayPal Standard?

CiviCRM 4.6.5 and WordPress 4.2.4 When the payment processor Paypal Standard is chosen, the receipt is not being sent. When returning from paypal, it goes onto the thank you page and the payment is ...
2
votes
1answer
21 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
2
votes
0answers
61 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
0
votes
0answers
42 views

PayPalIPN: Could not find an entry for module

We get an error when PayPal is trying to confirm payment. In a nice letter Paypal tells us about the problem and shows the offending link, which is .../administrator/components/com_civicrm/civicrm/CRM/...
3
votes
1answer
31 views

what should be the auto return url for paypal civicrm?

I am setting up membership renewal using a contribution page and payment processor is Paypal Standard, what should be the Auto Return URl which should be incorporated in paypal website payment ...
0
votes
1answer
106 views

CIVIRM adding characters to Event name on submission to Paypal, payment received but shows as “pending, incomplete payment”

I'm currently running CIVICRM 4.7.4 with the most current version 7 release of Drupal and am running into an issue with event names when transmitted to Paypal. For example, the event name in CIVICRM ...
3
votes
0answers
102 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
2
votes
1answer
25 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
2
votes
3answers
374 views

Online contributions are marked as Pending (Incomplete transaction) status

Whenever any user makes donation using Paypal payment option, it does not auto complete the payment in CiviCRM contribution dashboard. It shows it as "Pending (Incomplete Transaction)" status. This ...
1
vote
0answers
47 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
1
vote
1answer
37 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
1
vote
0answers
27 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
2
votes
1answer
44 views

Bug in CiviContribute - PayPal Express not working for recurring contributions

I have set up a test PayPay Express payment processor and created a contribution page that allows the user to create a recurring donation. When I use this page, I get the "PayPal Checkout" button ...
1
vote
1answer
190 views

Trouble with PayPal recurring payments

Drupal - latest version CiviCRM - 4.7.13 We have a client that uses PayPal standard with recurring payments that having an issue that I can't figure out. The recurring payments seem to have quit ...
1
vote
1answer
40 views

Problem with recurring contributions on PayPal sandbox

I am setting up a CiviCRM website and using one of its modules to try to set up a recurring payment using PayPal. From the CiviCRM website, I get taken to the first PayPay screen: I click on "Pay ...
1
vote
1answer
51 views

Session invalidated after returning from PayPal CiviCRM v 4.7.31

I've just upgraded to CiviCRM 4.7.31 from 4.7.30 on Drupal 7 and we've identified an issue which wasn't there previously. After being redirected to PayPal from a contribution form, the session is ...
1
vote
0answers
47 views

Webform, Contribution Page & Events - Status always pending

Sorry for the long post but I want to provide as much info as possbile: I am brand new to civicrm but very experienced in drupal. I'm running civi as a subdomain: dogs.mysite.com with drupal 7.57, ...
1
vote
0answers
25 views

PayPal IPNs not processed if “payer_email” != “primary email”

I'm not sure if this is a bug, or expected behavior. I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something unexpected with Paypal ...
2
votes
0answers
20 views

Paypal Pro - Billing Address state_province & country not being passed

I've been trying to understand how Civicrm uses Paypal as a processor by comparing Pro vs Standard and found something that I think is a bug. I have a fresh install of Drupal 7.58 & Civicrm 4.7....
2
votes
2answers
141 views

Recurring contribution cancelled in CiviCRM but still active in PayPal

I cancelled a monthly recurring contribution in the back end, and the status now shows "cancelled" but in PayPal (more than 24 hours later) it's still Active. My understanding was the cancellation ...
3
votes
2answers
110 views

Recurring Paypal Contributions are showing (Pending Incomplete)

We are on Civi 4.7.29 and Wordpress 4.9.4 Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
2
votes
1answer
139 views

Paypal IPN URL is giving error Failure: Missing Parameter

Hi we are using Drupal and civicrm 4.7.14. Our client is having issues with renewing membership payments that go through on paypal (website payment standard - ID = PayPal_Standard) but are showing as ...
1
vote
0answers
35 views

PayPalFlow Pro vs PayPal Website Pro - How do you solve recurring donation options?

We are trying to migrate from Paypal Website Pro to PayPalFlow Pro so we can use recurring donation. However, we are getting errors - What are errors 9016 and 9015, need help with PayPalFlow Pro or ...
2
votes
2answers
197 views

PayPal Contributions listed as Pending (Incomplete Transaction)

I'm running CiviCRM on the latest version of Wordpress and since the beginning of December, when I upgraded CivicCRM to 4.7.14 (although it is possible that it started when I upgraded to 4.7.13, I don'...
0
votes
0answers
34 views

Test payments not completing with Paypal website payments standard

I'm trying to troubleshoot some payment issues on a client site, and I'm noticing that although live payments are going through fine using Paypal website payments standard, test transactions are all ...
3
votes
2answers
183 views

Fatal error using Paypal in Version 4.7.29

Using the payment processor PayPal_Standard on a fresh install of CiviCRM Version 4.7.29 (with Wordpress 4.9.1 on Centos 7.4) breaks all contribution pages where PayPal is enabled. The result is a ...
2
votes
1answer
46 views

Bad redirection after registration for free event

I struggle a lot with this issue, and couldn't find anything to help me so I hope here could: I did set up an event, with different fees, and one of them is free. When people check not free, ...
0
votes
0answers
29 views

Why does CiviCRM ignore PayPal IPN parameters and just copies first transaction?

Civi sends to every recurring donor an email which includes a way of changing their recurring donation, including amount. This information is sent to PayPal to be used on the next transaction. And ...