Questions tagged [paypal]

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2
votes
0answers
19 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
1
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1answer
16 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
0
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0answers
30 views

This transaction cannot be processed. The merchant's account is not able to process transactions

I am getting this error message in Paypal (Live transaction) My sandbox (testing) working alright This transaction cannot be processed. The merchant's account is not able to process transactions. ...
1
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1answer
39 views

civicrm_financial_item fails on update transaction

The IPN information from Paypal is not being transferred to financial_item and financial_trxn tables. Therefore all contributions made through paypal standard are still showing as pending in the user ...
2
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0answers
20 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
0
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2answers
267 views

When Paypal Standard pay as Guest (no paypal account) Session Expired message on Thank You

I'm using CiviCRM 4.7 with paypal standard. When someone proceeds to paypal and chooses the guest option (no account) to pay with credit card, it processes normally. Yet, when returning to the ...
2
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0answers
14 views

CiviDiscount automatic discount lost after clicking cancel on Paypal Standard

I have CiviDiscount set to offer a discount to members on an event price set. This is working fine. However if the event registration uses Paypal Standard and the user goes through to the Paypal ...
3
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1answer
83 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
6
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2answers
297 views

PayPal PSD2 - new European Union directive from 14th September 2019

A couple of clients using PayPal have received an email regarding a new European Union directive. Some info from the email – As a business accepting card payments, your online checkout will need ...
2
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2answers
38 views

PayPal recurring payments are in pending state

How do I get PayPal Express recurring payments to be recorded correctly? They are in pending mode. No error in ConfigAndLog that corresponds to the processing time. It uses PayPal Express, there is no ...
0
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1answer
16 views

Paypal Payments Pro give 'Internal service Error' on checkout

I'm trying to hook up Paypal payments using Paypal Payments Pro. I'm trying to use the sandbox and live payments account and I keep getting the 'Internal Service Error' on checkout. This happens when ...
1
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0answers
16 views

Donor's name is overwritten with name on Paypal account

I have set up a contribution page using Paypal Express (the one in core). I have added a profile which includes the first and last names of the contact. But when the contact is created, these names ...
0
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0answers
7 views

Weird issue with PayPal Regular Payment Processing on Mobile

We are having some donors complain that when they choose PayPal - on mobile - it opens the PayPal app, they are encountering an error. Basically nothing happens. If the user does not have the PayPal ...
0
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1answer
37 views

What is stopping to update recurring payment or billing details!

Some of our donors have reported that they were not able to update the amount or cancel their recurring subscription payment using the standard email receipt that gets sent from CiviCRM. I am using ...
1
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3answers
145 views

Contribution receipt not being sent after paying with Paypal

Using Joomla and CiviCRM 4.6.10, a receipt is not being sent when using the Paypal option on our Contribution page but is being sent when using the Pay later option. The Paypal payment is being ...
3
votes
1answer
51 views

PayPal Standard - users getting “Could not find a valid session key”

Occasionally users at our site are getting "Could not find a valid session key" messages when making payments through PayPal Standard. The payment succeeds but this message unsettles users. The ...
0
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1answer
18 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
0
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0answers
48 views

Can CiviEvent work with PayPal?

We can't seem to get CiviEvent to work with a user's PayPal account. All works well if the user enters a CC# on our site, but nothing works if the user tries to use their PayPal account. When PayPal ...
1
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0answers
27 views

Pending (incomplete transaction)

I have a CiviCRM event linked on my web site, and one person tried to purchase tickets to the event several times. She says she was eventually able to log into her PayPal and complete the transaction....
0
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0answers
11 views

Tap and go payments

Has anyone worked out tap and go payments or PayPal device integrated that allows for membership or membership renewal to be made without having to enter the card number?
2
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1answer
38 views

PayPal Pro Button not working - returns to blank event form

We use PayPal Pro for our event pages. This is what is currently happening: Person fills in the event registration profile. Person clicks PayPal checkout button, enters their PayPal information. When ...
1
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1answer
38 views

Unable to cancel a PayPal_Standard recurring transaction

I created a contribution page using the PayPal_Standard payment processor. When I used it to set up a recurring contribution, it seemed to be set up ok, but I was unable to cancel it, either using ...
3
votes
3answers
203 views

anyone getting “IPN warning” emails from PayPal?

About two months ago, we started getting the following notifications 2x/day via email from PayPal. It appears Civi returns response 200 (error) for non-recurring transactions rather than 500 response (...
2
votes
3answers
90 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
0
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0answers
28 views

BAD_INPUT_ERROR using paypal express with webform but contribution page works

I'm trying to set up a contribution webform with paypal. I've created a payment processor using paypal express, with sandbox details, and assigned it to a contribution page. I can make a test ...
2
votes
2answers
75 views

Unable to take Credit Card payment via PayPal after civi update

Normally take credit card payments via civi with no problems - update to 5.10.0 and since then have been unable to take CC payment - error message staing 'Date Received is a required field.' Process ...
1
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0answers
37 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
2
votes
1answer
71 views

Thank you page not displaying

Whenever someone registers for an event, this error displays instead of the thank you page: I'm using Wordpress and I have a civicrm page, and I have the Wordpress base page set to the civicrm page ...
1
vote
3answers
96 views

Test Payments showing Incomplete Transaction (CiviCRM 5.8.2)

While building out a transition plan from Drupal to Wordpress, after getting CiviCRM setup on Wordpress, I tried making a test contribution. However, all attempts resulted in Pending (Incomplete ...
7
votes
4answers
248 views

Webform CiviCRM Paypal Button not Working

Using CiviCRM 4.4.4, Webform 7.x-4.11, Webform CiviCRM Integration 7.x-4.12, Paypal Website Payments Pro, Drupal 7.39 When I set up a payment through CiviCRM, credit card payment and Paypal payment ...
2
votes
1answer
97 views

Is this a bug? “Paypal IPNS not handled other than recurring_payments” appears when txn_type is recurring_payment_profile_created

On a WordPress site with CiviCRM 4.7.8, using 'Paypal - Website Payments Pro' payment processor: When a user submits a recurring contribution, that recurring subscription is created in PayPal, but in ...
1
vote
1answer
40 views

Recurring contributions fail with PayPal Pro - “DPRP is disabled for this client”

We recently set it so that members can sign up for a recurring donation. All of our payments for recurring donations are failing, though. You can see in the attached picture that there are three ...
1
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0answers
23 views

Paypal Standard

Drupal 7 CiviCRM 5.6.0 I have now tried PayPal_standard instead of express. Payment goes all the way through. I select return to merchant, which goes to a civicrm thank you page and I get this error ...
3
votes
1answer
187 views

Why is no Receipt is being sent for a Contribution when using PayPal Standard?

CiviCRM 4.6.5 and WordPress 4.2.4 When the payment processor Paypal Standard is chosen, the receipt is not being sent. When returning from paypal, it goes onto the thank you page and the payment is ...
2
votes
1answer
22 views

Is this a paypal bug, or is this just fantasy?

An odd one this! We have taken around 50 online event bookings today with no trouble, except for one. We happened to notice that one contribution for £300 was showing as complete, but in fact the ...
2
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0answers
65 views

Paypal Pro IPN failures for non-recurring payments

We have a paypal pro setup for a contribution page and the ipn response for a normal contribution looks like - {"transaction_subject":"","payment_date":"16:37:45 Sep 02, 2018 PDT","txn_type":"...
0
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0answers
45 views

PayPalIPN: Could not find an entry for module

We get an error when PayPal is trying to confirm payment. In a nice letter Paypal tells us about the problem and shows the offending link, which is .../administrator/components/com_civicrm/civicrm/CRM/...
3
votes
1answer
34 views

what should be the auto return url for paypal civicrm?

I am setting up membership renewal using a contribution page and payment processor is Paypal Standard, what should be the Auto Return URl which should be incorporated in paypal website payment ...
0
votes
1answer
106 views

CIVIRM adding characters to Event name on submission to Paypal, payment received but shows as “pending, incomplete payment”

I'm currently running CIVICRM 4.7.4 with the most current version 7 release of Drupal and am running into an issue with event names when transmitted to Paypal. For example, the event name in CIVICRM ...
3
votes
0answers
103 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
2
votes
1answer
26 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
2
votes
3answers
391 views

Online contributions are marked as Pending (Incomplete transaction) status

Whenever any user makes donation using Paypal payment option, it does not auto complete the payment in CiviCRM contribution dashboard. It shows it as "Pending (Incomplete Transaction)" status. This ...
1
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0answers
50 views

PayPal fee “Send to Friend” vs “Goods/Services”

We are a small resident association who use CiviCRM to record our membership details. There is an annual subscription each year which we have been entering manually. We want to move to allowing our ...
1
vote
1answer
39 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
1
vote
0answers
30 views

PayflowPro Credentials not working

0.1 on Wordpress 4.9. We have a payflow manager account. I have confirmed that our credentials are correct. However when I enter them into Civi payment Processor and attempt to subscribe to a ...
2
votes
1answer
45 views

Bug in CiviContribute - PayPal Express not working for recurring contributions

I have set up a test PayPay Express payment processor and created a contribution page that allows the user to create a recurring donation. When I use this page, I get the "PayPal Checkout" button ...
2
votes
1answer
201 views

Trouble with PayPal recurring payments

Drupal - latest version CiviCRM - 4.7.13 We have a client that uses PayPal standard with recurring payments that having an issue that I can't figure out. The recurring payments seem to have quit ...
1
vote
1answer
43 views

Problem with recurring contributions on PayPal sandbox

I am setting up a CiviCRM website and using one of its modules to try to set up a recurring payment using PayPal. From the CiviCRM website, I get taken to the first PayPay screen: I click on "Pay ...
1
vote
1answer
53 views

Session invalidated after returning from PayPal CiviCRM v 4.7.31

I've just upgraded to CiviCRM 4.7.31 from 4.7.30 on Drupal 7 and we've identified an issue which wasn't there previously. After being redirected to PayPal from a contribution form, the session is ...
1
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0answers
49 views

Webform, Contribution Page & Events - Status always pending

Sorry for the long post but I want to provide as much info as possbile: I am brand new to civicrm but very experienced in drupal. I'm running civi as a subdomain: dogs.mysite.com with drupal 7.57, ...