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Questions tagged [paypal]

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1
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1answer
25 views

How can I fix the error message “Could not find contribution record” from PayPal?

We have a new recurring contribution that isn't being entered into Civi. In the ConfigAndLog log I see "Could not find contribution record 20874". In the nginx logs I see that that number is being ...
1
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0answers
32 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
1
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1answer
52 views

Initial payment processor setup for PayPal

I am trying to build a form for membership. How can I initially configure PayPal for payment processing?
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0answers
81 views

Why don't contributions paid via a private page, using PayPal, complete and send receipts?

Edited 2017 08 01; The problem still exists despite upgrades to WordPress 4.8.0 / CiviCRM 4.7.22. Recent findings and advice indicate that the issue may be due to the fact that this payment is ...
2
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2answers
1k views

PayPal Website Payments Pro: This transaction cannot be processed. The merchant's account is not able to process transactions

We are getting the following PayPal error when trying to process a direct credit card payment via the PayPal Website payments processor on our event page: 10549 This transaction cannot be ...
1
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0answers
45 views

Error Cancelling Contribution - The Contribution Could not be Cancelled

CiviCRM 4.7.17 on Drupal 7, using Paypal Payment Pro processor. When clicking on a membership and canceling automatic renewal/payments, it gives the error Error Cancelling Contribution - The ...
0
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1answer
19 views

Changed behavior in handoff between CiviContribut and PayPal

We're encountering a problematic changed behavior in the CiviContribute module when it hands an online contribution over to PayPal Standard for payment. The purchase description used to be like this: ...
1
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1answer
66 views

PayPal Pro IPN Method missing

When making recurring contributions, everything works fine when entering credit card info directly, but if one uses a PayPal account, the method (m=contribute) is missing in the IPN generated (i.e., ...
0
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1answer
60 views

Some successful Paypal transactions are showing “Pending (incomplete transaction)”

Some of my event transactions are showing "Pending (incomplete transaction)" when they have been successfully processed through Paypal. Not all of them just two since my event went live. I'm on Joomla!...
2
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0answers
93 views

CiviContribute PayPal return url problem

Re: PayPal Standard When we make a donation, the process proceeds normally through the PayPal screens until returning back to our website where we get this message: "You do not have permission to ...
2
votes
1answer
89 views

Problem connecting to payment processor

The CiviCRM (4.7.14) membership sign-up page for our website will not always connect to Paypal (standard), our payment processor. Sometimes it works, mostly not. In Firefox, the error message is: "...
2
votes
1answer
27 views

Submit Credit Card payment missing after update

our non-profit uses civiCRM. Recently we updated from version 4.5.5 to 4.7.16 The update caused the an important option to disappear. On the contributions category the option "Submit Credit Card ...
1
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1answer
193 views

Trouble with PayPal recurring payments

Drupal - latest version CiviCRM - 4.7.13 We have a client that uses PayPal standard with recurring payments that having an issue that I can't figure out. The recurring payments seem to have quit ...
0
votes
1answer
84 views

Membership PayPal Renewal Redirect Too Many Times

CiviCRM 4.7.15 WordPress Since January clients have been getting: The website.org page isn't working website.org redirected you too many times Seems it only happens to PayPal customers ...
2
votes
2answers
198 views

PayPal Contributions listed as Pending (Incomplete Transaction)

I'm running CiviCRM on the latest version of Wordpress and since the beginning of December, when I upgraded CivicCRM to 4.7.14 (although it is possible that it started when I upgraded to 4.7.13, I don'...
2
votes
0answers
60 views

Paypal IPN not working after upgrade from Wordpress 4.7.9

After upgrading from 4.7.9 to 4.7.10 and later, the paypal standard IPN has stopped updating and shows an http 404 error. The url appears to be cut off after the ipn number: wp-admin/admin.php?page=...
1
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0answers
51 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
1
vote
1answer
43 views

PayPal Standard Not Being Called

I have a CiviCRM test site running on 4.7.12 which requires the Gift Memberships extension https://civicrm.org/extensions/gift-memberships I realise that Gift Memberships is only compatible up to 4....
0
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2answers
247 views

When Paypal Standard pay as Guest (no paypal account) Session Expired message on Thank You

I'm using CiviCRM 4.7 with paypal standard. When someone proceeds to paypal and chooses the guest option (no account) to pay with credit card, it processes normally. Yet, when returning to the ...
0
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0answers
57 views

Paypal Payment - Express Checkout page not reachable

I'm starting testing the Paypal payment cicle. After setting both paypal forms with the following data: User [Name my paypal UN] Password [my paypal PW] Signature [my paypal SG] Site URL https://www....
1
vote
1answer
53 views

Joomla PayPal standard IPN configuration - Pending (Incomplete Transaction)

What should the IPN be for a Joomla site Joomla 3.6.2 Civicrm 4.7.11 PayPal standard transactgion are sticking as pending. The documentation states that the IPN should just be http://www.domain....
2
votes
1answer
55 views

PayPal Receipts Showing a Pending (Incomplete Transaction)

The confirmation is returned from Paypal and the Thank You page is displayed, however the db still shows Incomplete Transaction, and confirmation email is not sent. I'm pretty sure this issue was ...
3
votes
0answers
102 views

Pay Later option missing on front end CiviCRM 4.7.10

CiviCRM 4.7.10 Joomla! 3.6.2 Payment gateway: PayPal Standard I see this issue was reported earlier on Civicrm 4.7.8, but the bug report https://issues.civicrm.org/jira/browse/CRM-18118 says fixed/...
2
votes
1answer
122 views

DB Constraint Violation in - possibly domain_id

I have been presented with the following error on when using civicrm-webform and paypal standard: CiviCRM_API3_Exception: DB Constraint Violation - possibly domain_id should possibly be marked as ...
0
votes
1answer
35 views

Offsite payment processors

We require an offsite payment processor that works with webforms and can take card payments. Paypal Express doesn't work. Paypal standard can't take card payments with an account. Are there any ...
0
votes
1answer
88 views

Paypal Express not working with Webforms CIVICRM Intergration

I've upgraded Webforms to the latest version which fixed but Paypal Express CIVI payment processor is not working. I've inputted the correct API information into the payment processor. I know its ...
3
votes
2answers
71 views

Webforms with offsite payment processor development

Is anyone currently working to resolve the incompatibility between off site payment processors such as paypal standard and webforms? On the wiki, it states its being developed. Does any off site ...
1
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0answers
88 views

Paypal express payments not completing for contributions

We are running Drupal 7.50 and CiviCRM 4.7.8. Contributions and memberships are being processed by Paypal express, users are getting confirmation and receipt numbers but Civi is showing them as ...
0
votes
1answer
76 views

Paypal Pro Payment Processor problems

We are using Paypal pro to take payments for memberships. We use webforms in Drupal to capture the data into CIVICRM 4.5.8. There are some issues I have outlines in order of importance. We cannot ...
2
votes
0answers
94 views

Is it possible to run the UK Direct Debit/GoCardless payment processor alongside Paypal Website Payments Standard?

Using Civi 4.6.18 with Wordpress, we have event registrations working smoothly using the Paypal Website Payments Standard payment processor. The next stage is to get memberships up and running and we ...
1
vote
1answer
94 views

No Civi Confirmation Email After Using Paypal

I apologize in advance, as this question seems to have been asked many times, but the answer is still not clear after looking at different responses. I am using Civi 4.7.7 and Wordpress. I am using ...
2
votes
1answer
99 views

Pay Later option not displaying on front end when Paypal option

Joomla 3.5.1 - Civicrm 4.7.8 I have created a Contribution page (plus a profile with some custom data in it) and wanted to give option to pay later. However, the Pay Later option is not showing on ...
1
vote
1answer
38 views

Several contributions generated after paypal payment

I have just update to civicrm 4.7.8 But now i have a weird problem on contribution when order are made with paypal. Several contribution are created and one are refunded. This issue is for all new ...
0
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2answers
24 views

Donations linked with PayPal

Members have profiles in CiviCRM database. Members have been donating monthly, and the donations register in PayPal but they are not registering in the CiviCRM. Why is this?
2
votes
2answers
141 views

Recurring contribution cancelled in CiviCRM but still active in PayPal

I cancelled a monthly recurring contribution in the back end, and the status now shows "cancelled" but in PayPal (more than 24 hours later) it's still Active. My understanding was the cancellation ...
1
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0answers
77 views

Paypal standard IPN not updating event participant status or fee contributions

Just wondering if anyone is aware of a bug or any reason why Paypal Standard IPN notifications have suddenly stopped updating our event participant status to registered and the associated contribution ...
2
votes
1answer
96 views

Is this a bug? “Paypal IPNS not handled other than recurring_payments” appears when txn_type is recurring_payment_profile_created

On a WordPress site with CiviCRM 4.7.8, using 'Paypal - Website Payments Pro' payment processor: When a user submits a recurring contribution, that recurring subscription is created in PayPal, but in ...
1
vote
1answer
59 views

Cannot properly configure PayPal Sandbox

I'm attempting to enable PayPal as a payment provider on our website and test some transactions, however I cannot get the PayPal sandbox to work. I configure the sandbox with the correct URL: https://...
2
votes
3answers
382 views

Online contributions are marked as Pending (Incomplete transaction) status

Whenever any user makes donation using Paypal payment option, it does not auto complete the payment in CiviCRM contribution dashboard. It shows it as "Pending (Incomplete Transaction)" status. This ...
2
votes
1answer
35 views

Completing an abandoned PayPal contribution

I have PayPal standard set up as a payment processor for membership subscription payments. If a user does not successfully complete the process then they get set up as a contact, an account is ...
1
vote
1answer
46 views

Is civi automatically adding recurrence to contributions?

We've had a really high number of recurring contributions this month. I started becoming worried because some of the amounts are quite high. Doing some digging, it appears that everyone who used ...
1
vote
1answer
105 views

Paypal ipn issues after upgrade to 4.6.15.

Paypal ipn is failing with 500 after upgrading to 4.6.15 from 4.6.10 The notification url looks correct but isn't working https://www.mysite.com/civicrm/extern/ipn.php?reset=1&contactID=83&...
6
votes
4answers
1k views

Paypal payments - Pending (Incomplete Transaction)

We're on civicrm 4.7.5 on Drupal 7. All contributions paid through the paypal standard payment processor are failing to successfully complete. The user sees a successful transaction, but the ...
1
vote
1answer
40 views

Back end credit card not sending info to PayPal

We're running Civi 4.7.4 on Wordpress 4.4.2. We recently switched to PayPal Pro (from Standard) in order to use back end credit cards and keep everything on one site. So far, PayPal Pro has been ...
0
votes
1answer
106 views

CIVIRM adding characters to Event name on submission to Paypal, payment received but shows as “pending, incomplete payment”

I'm currently running CIVICRM 4.7.4 with the most current version 7 release of Drupal and am running into an issue with event names when transmitted to Paypal. For example, the event name in CIVICRM ...
1
vote
1answer
97 views

Civicrm registration form sending to Paypal but registration info not being sent back to Civicrm

Using civicrm 4.7.3. We have an event registration form through our civicrm installation on Wordpress 4.4.2. Registrants using this form are sent to PayPal Standard and the payment is received by ...
5
votes
1answer
316 views

Paypal Recurring Transactions Are Broken in 4.7

When posting a recurring transaction with PayPal (offline and online), we're getting a 'Transaction ID not set' Payment Processor error. The payment is created in Paypal. Checking Civi log file, ...
9
votes
3answers
245 views

Paypal Interruptus - Wordpress w/ CiviCRM 4.7.1

Wordpress 4.4.2 CiviCRM Just upgraded from 4.6.10 to 4.7.1 last week. Ever since we've upgraded, CiviCRM allows payments to be made via PayPal, but event registrations and membership renewals are now ...
5
votes
2answers
140 views

CiviCRM and PayPal Pro's Transparent Redirect

We are looking into PayPal Payments Pro for payment processing. PayPal mentions "Simplified PCI Compliance" as a benefit and explains that the client can use Transparent Redirect to help with PCI ...
0
votes
2answers
384 views

PayPal receipts showing as Pending (Incomplete Transaction)

I have an issue with PayPal receipts. They are appearing as "Pending (Incomplete Transaction)". I have discovered that there was a fix to the file BaseIPN.php in CiviCRM 4.3, but looking at the ...